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BlackBerry Cylance Cybersecurity vs Trellix Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Trellix Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
9th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
98
Ranking in other categories
Extended Detection and Response (XDR) (12th)
 

Mindshare comparison

As of December 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.3%, down from 1.5% compared to the previous year. The mindshare of Trellix Endpoint Security is 3.4%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
AhmedEl-Tayeb - PeerSpot reviewer
Good user behavioral analysis and helpful patching but needs better support services
Some of our products have a first and second line owned by us. We are giving support services to the customers instead of the vendor. Some other products are supported directly by the technology vendor, however. Technical support from the vendor is very bad. Usually, when the customer submits a ticket, they put a severity level on the case. Whenever the case is very important, and there is a real malfunction in the product on the customer side, and there is something down that needs someone to have a look immediately, it takes more time than it should to even engage with the customer. When someone has to contact the customer and have a remote session within the customer environment, they sometimes lack in terms of communication with the customer. The support centers are located in the East and not all have an acceptable level of English in order to communicate directly with the customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"Has good RAM capacity for the power I need"
"The Application Guard and ByteGuard are useful features."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"It provides good insight into the programs, applications, or websites that may need attention."
"The solution is easy to deploy."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"The initial setup of CylancePROTECT is very easy."
"The initial setup of Trellix Endpoint Security was straightforward."
"Trellix Endpoint Security offers robust access protection, addressing major concerns in prevention. It provides both application control and user access control within its access protection features."
"I think the costing is fine compared to other products. Cost-wise you definitely get value for your money."
"Their malware detection rate is excellent for all type of devices and the anti-theft products are good and easy to use."
"McAfee EndPoint Security has a lot of good features that work well if they are implemented properly."
"The solution is broken down into different components from the portals. Web filtering, which is an added feature has been great for us."
"The endpoint protection and disk encryption features are the most valuable."
"It has a very simple like multi-tenancy option and scalability is outstanding."
 

Cons

"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"CylancePROTECT's dashboard could be more user-friendly."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"The stability could be improved."
"It should provide more details about the events that they have detected."
"​Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"The management console is a little bit difficult to understand for admins. You need a lot of time in order to become familiar with that. It is a little bit complicated and not too easy to understand. Its price can also be improved. Its price is higher than its competitors. McAfee also needs to have better cloud integration and more data centers in the EU. The cloud center should be in Europe or in Germany. In Germany, it is really important to have access to your data within the same country. Customer data needs to be placed and processed in the same country."
"Sometimes, while installing the ePO, we were getting so many errors and I don't know why it happened."
"One of the drawbacks is that it is not 100% secure."
"Technical support from the vendor is very bad."
"There are two main areas that require improvement. One is the size of the packages. Although I'll admit manageability is good, if I want to deploy, let's say just the antivirus or just the firewall, each of those package sizes are quite large. They are sometimes as big as 200MB or 250MB. When I have operations in remote areas where connectivity is always poor, it's difficult. To deploy such a package in a remote location over the internet or something like that is always challenging."
"The solution takes up a high amount of memory and can cause the system to hang."
"The DAC (Dynamic Application Containment) component of this product needs improvement."
"We have a lot of problems with the user experience and it's difficult to implement. MacAfee's better than the ancient anti-virus solutions but it's a little slow to resolve. Many files with malware were destroyed through the network, and MacAfee doesn't detect anything."
 

Pricing and Cost Advice

"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"CylancePROTECT is an affordable solution."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"The tool is not that expensive."
"McAfee's prices are flexible and can be quite competitive, although there are other solutions that are even more so."
"Its price is reasonable, but it could be made free."
"The price of this product is good."
"The pricing is great and licensing fees are billed on a yearly basis."
"The price of the solution is fair, we have a complete security package."
"For each computer that is connected to the server McAfee charges us for each computer based on our license agreement."
"I think Trellix is more on the higher side of the market, just on a general scale, but I also think it depends on what particular package you choose."
"There is a one-year and a three-year license available for this solution, we are currently on a three-year license."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
12%
Government
8%
Financial Services Firm
7%
Educational Organization
41%
Government
9%
Computer Software Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
What is your experience regarding pricing and costs for McAfee Endpoint Security?
The license costs are very reasonable, around 1,000 to 1,200 rupees per year.
 

Also Known As

Blackberry Protect
McAfee Endpoint Security, McAfee Complete Endpoint Protection, McAfee Endpoint Protection, Total Protection for Endpoint, Intel Security Total Protection for Endpoint, MCAFEE Complete Endpoint Protection
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
inHouseIT, Seagate Technology
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Trellix Endpoint Security and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.