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BlackBerry Cylance Cybersecurity vs Trellix Endpoint Security Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
26th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Trellix Endpoint Security P...
Ranking in Endpoint Protection Platform (EPP)
7th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
159
Ranking in other categories
Endpoint Detection and Response (EDR) (10th), Extended Detection and Response (XDR) (9th)
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.2%, down from 1.3% compared to the previous year. The mindshare of Trellix Endpoint Security Platform is 3.7%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Trellix Endpoint Security Platform3.7%
BlackBerry Cylance Cybersecurity1.2%
Other95.1%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Abhimanyu Das - PeerSpot reviewer
Senior Associate at a tech vendor with 10,001+ employees
Threat detection is effective, and the solution provides good control over device access, but it still needs better troubleshooting options for agent-related issues.
From an improvement perspective, I am looking for a way to troubleshoot situations where the endpoint agent becomes corrupted and requires reinstallation, as there is currently no option to resolve these issues without rebooting the system. I give it a rating of seven because, in today’s scenario, the portal is complicated to navigate. The Trellix Endpoint Security Platform dashboard is somewhat difficult to understand, and it takes considerable time to familiarize oneself with the tools and policies compared to other solutions. For on-premises deployment, I would also like to highlight that the architecture is quite complex, which is an area Trellix Endpoint Security Platform should consider improving.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
"The solution is pretty easy to scale."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it."
"The most functional item that we use is the process to turn off the false flags that it causes."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"I have not received any complaints about the performance."
"The most valuable features are the prevention layer that detects the signature value and prevents threats in the network."
"The new central console is better than the earlier one."
"I recommend Trellix Endpoint Security to others as it seems like one of the industry standards and is fairly stable."
"The most valuable feature of Trellix Endpoint Security is containment, which takes less than a minute."
"The product is fairly reliable."
"This is a good solution for antivirus and malware protection."
"Some of McAfee Endpoint Security's main features are it has benefits over normal conventional antivirus solutions because it works much faster."
 

Cons

"I would say one thing that they might need to bring in is protection for mobile devices."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"It's a good solution but some features just need to be updated."
"The solution should implement AI in the product."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"The solution needs better dashboards that are easier to use."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"We'd like better UI on the management screen."
"It didn't work well for some of the use cases. We have different use cases for each entity. Their support is also not good and needs improvement."
"The solution needs to improve its virtual patching capabilities. One area where it could improve is by offering a patch management solution bundled with its security products. This would make it even more competitive against solutions like Kaspersky that offer this feature."
"The way that signatures work when using this solution could be improved. They could be more user friendly. We would like the ability to select a client's signature from a menu or file share to save time."
"The initial setup isn't so easy. You need to know what you are doing."
"We have a lot of problems with the user experience and it's difficult to implement. MacAfee's better than the ancient anti-virus solutions but it's a little slow to resolve. Many files with malware were destroyed through the network, and MacAfee doesn't detect anything."
"The solution takes up a high amount of memory and can cause the system to hang."
"The product does not seem to be cloud-native and there are issues with automating it. Automation is not intuitive."
 

Pricing and Cost Advice

"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"I think that the price we are paying is good for what it is."
"The licensing part of the product is too expensive compared to other solutions in the market."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"The product cost is about $5, per user, per month."
"It's not so heavily priced; rather, it's average and decent."
"This cost of the license is approximately $5 USD monthly per user."
"We pay our license on a yearly basis and have just renewed for two years."
"Trellix may cost around $46 to $47 for a single license without an EDR."
"Trellix Endpoint Security (ENS) has a reasonable price."
"The product pricing is high."
"It is reasonably priced."
"Licensing fees are billed on a yearly basis."
"The pricing is great and licensing fees are billed on a yearly basis."
"I don't think there are any extra expenses besides its licensing costs."
"It is based on an annual subscription."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
9%
Government
7%
Comms Service Provider
6%
Manufacturing Company
14%
Government
12%
Financial Services Firm
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business67
Midsize Enterprise36
Large Enterprise61
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
How does Crowdstrike Falcon compare with FireEye Endpoint Security?
The Crowdstrike Falcon program has a simple to use user interface, making it both an easy to use as well as an effective program. Its graphical design is such that it makes an extremely useful too...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
 

Also Known As

Blackberry Protect
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection, Trellix Endpoint Security (ENS)
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
inHouseIT, Seagate Technology
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Trellix Endpoint Security Platform and other solutions. Updated: December 2025.
880,844 professionals have used our research since 2012.