Try our new research platform with insights from 80,000+ expert users

BlackBerry Cylance Cybersecurity vs Trellix Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Trellix Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
10th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
101
Ranking in other categories
Extended Detection and Response (XDR) (13th)
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of Trellix Endpoint Security is 3.0%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Abdullah Al Hadi - PeerSpot reviewer
Customization capabilities allow clients to autonomously deploy policies
There are a few areas where Trellix Endpoint Security ( /categories/endpoint-protection-platform-epp ) can improve. Firstly, the high CPU utilization when agents are installed can negatively impact client systems. Another issue is with end-users outside the network, where the agent handler sometimes fails to deploy the product properly. Improvements are needed in forensic analytics to detect specific vulnerabilities. It would also help if detection specifics were identified more quickly and the problem-solving process accelerated, especially to meet larger clients' expectations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A user can continue to add endpoints and the solution will continue to perform well."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"One of the best features of the solution is that it's easy to deploy."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"The platform's most valuable features are the malware detection capabilities."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"​Centralized dashboard online which can be used for managing a huge product."
"It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts."
"The endpoint protection and disk encryption features are the most valuable."
"Initially, the DLP was very valuable for disabling access to USB drives."
"Trellix Endpoint Security offers robust access protection, addressing major concerns in prevention. It provides both application control and user access control within its access protection features."
"Technical support is always available and very helpful."
"Anyone can use it, the protection is good, and they have all of the features."
"The product has a robust reporting feature"
"The central management console is powerful. You can manage endpoints, DLP, encryption, and all the other features from a single console."
 

Cons

"Making the dashboards a bit modern to make them easier to search would also be helpful."
"The product must make the interface a little more user-friendly."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"I would say one thing that they might need to bring in is protection for mobile devices."
"The user interface is outdated."
"The solution’s technical support could be improved."
"The solution needs better dashboards that are easier to use."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"An area in need of improvement involves the overview, which usually does not enable one to get the value in reports."
"The initial setup isn't so easy. You need to know what you are doing."
"The endpoint has room for improvement because it's restrictive, it's very sensitive. Sometimes it can delete something that you need and so sometimes you have to disable the antivirus."
"When it runs in the background of the endpoint, the devices get slowed down for some applications."
"If there's a possibility for remote assistance or investigation support in the future, it would be beneficial. Currently, we use another remote software for such purposes. If this feature could be included in the next version, that would be an improvement. The feature is called Remote Administration. I'm somewhat satisfied, but there's an issue I recently encountered. When attempting to scan a suspected host machine, Symantec Endpoint Security did not provide any alerts. However, when we installed Malwarebytes and ran a scan, it detected a threat that wasn't identified by Symantec. We raised this concern with the team for resolution, and the investigation is still ongoing."
"Every time we open a ticket with McAfee, their response differs and they are not consistent."
"The DAC (Dynamic Application Containment) component of this product needs improvement."
"Some agents become old and then they don't communicate well any longer."
 

Pricing and Cost Advice

"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"It is expensive, but not unreasonable."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"The tool is not that expensive."
"We would just add more if there are new users, but right now you just need one license for per user."
"The licensing part of the product is too expensive compared to other solutions in the market."
"It's not so heavily priced; rather, it's average and decent."
"The product cost is about $5, per user, per month."
"Trellix Endpoint Security is an inexpensive platform."
"We pay 650 Rand for a license. It is a perpetual license which we normally run for two years."
"Trellix Endpoint Security is neither a cheap nor an expensive solution."
"I am happy with the pricing."
"The solution is not an expensive tool. Compared to other options, it's mostly average-priced. I've deployed it for customers ranging from 100 nodes to over 5,000 nodes. Its renewal prices are very low, and it offers both perpetual and subscription licenses. With a perpetual license, the product will keep working as long as it's not end-of-life, which benefits companies."
"I would rate the cost as four to five, considering it's normal compared to other products. I find it nominal and worth the money."
"The price of this product is good."
"The price of the solution is in the middle range compare to others and could be reduced. There are not any additional costs."
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
849,190 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
12%
Government
8%
Financial Services Firm
7%
Educational Organization
43%
Government
9%
Computer Software Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
What is your experience regarding pricing and costs for McAfee Endpoint Security?
Trellix Endpoint Security is cost-effective and provides excellent value for money, with no need for extra expenses for premium support.
 

Also Known As

Blackberry Protect
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
inHouseIT, Seagate Technology
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Trellix Endpoint Security and other solutions. Updated: April 2025.
849,190 professionals have used our research since 2012.