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BlackBerry Cylance Cybersecurity vs Trellix Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
20th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Trellix Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
9th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
101
Ranking in other categories
Extended Detection and Response (XDR) (13th)
 

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.4% compared to the previous year. The mindshare of Trellix Endpoint Security is 2.8%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Abdullah Al Hadi - PeerSpot reviewer
Customization capabilities allow clients to autonomously deploy policies
There are a few areas where Trellix Endpoint Security ( /categories/endpoint-protection-platform-epp ) can improve. Firstly, the high CPU utilization when agents are installed can negatively impact client systems. Another issue is with end-users outside the network, where the agent handler sometimes fails to deploy the product properly. Improvements are needed in forensic analytics to detect specific vulnerabilities. It would also help if detection specifics were identified more quickly and the problem-solving process accelerated, especially to meet larger clients' expectations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."
"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."
"The solution is pretty easy to scale."
"The platform's most valuable features are the malware detection capabilities."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"The most functional item that we use is the process to turn off the false flags that it causes."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"The deployment of updates is easy."
"The solution is reliable."
"The user behavioral analysis feature is great."
"I have not faced any problems with scalability so far, but we are starting an upgrade or overhaul."
"What I like best is the integrated end-to-end security that works with the security information and events manager."
"It has a very simple like multi-tenancy option and scalability is outstanding."
"The product has a robust reporting feature"
"The manageability of the product itself is its most valuable aspect. You have the underlying EPO, and on top of it, you can deploy the various components as you require. This is unlike other solutions like Symantec where you have to deploy everything or nothing. With this solution, you can choose to only deploy antivirus or only deploy a firewall, or only something else. I choose the components and that deployment is done through EPO. It makes manageability very flexible."
"It's easy to use and it's very powerful. It offers nice endpoint protection."
 

Cons

"The company that sells us the licenses sometimes doesn't know how to do certain things."
"​It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"The solution’s user interface could be improved."
"The solution needs better dashboards that are easier to use."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"It's a good solution but some features just need to be updated."
"The product must make the interface a little more user-friendly."
"The solution's documentation is not streamlined and is in bits and pieces, which should be in a single format."
"The management console is a little bit difficult to understand for admins. You need a lot of time in order to become familiar with that. It is a little bit complicated and not too easy to understand. Its price can also be improved. Its price is higher than its competitors. McAfee also needs to have better cloud integration and more data centers in the EU. The cloud center should be in Europe or in Germany. In Germany, it is really important to have access to your data within the same country. Customer data needs to be placed and processed in the same country."
"We experienced some bad behavior when we first installed the product. The system also starts slowly in some instances. If for some reason this solution crashes, we could lose all our data."
"It didn't work well for some of the use cases. We have different use cases for each entity. Their support is also not good and needs improvement."
"I would like to see more integration with third-party products."
"I would like this solution to do what Palo Alto traps does because I would only need to run this one product."
"The security of this solution needs improvement."
"McAfee Endpoint Protection could improve the word control feature."
 

Pricing and Cost Advice

"CylancePROTECT is an affordable solution."
"The solution provides me with competitive pricing."
"The tool is not that expensive."
"It's not so heavily priced; rather, it's average and decent."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"There are some extra expenses for using the product, in addition to licensing related to the maintenance of the product."
"The pricing is comparable to other solutions on the market."
"The tool is affordable"
"We pay 650 Rand for a license. It is a perpetual license which we normally run for two years."
"It's fairly priced compared to other products on the market."
"Its price is very high. It is higher than its competitors, and it should be less."
"I think Trellix is more on the higher side of the market, just on a general scale, but I also think it depends on what particular package you choose."
"The initial price is very good as they give good initial discounts, but it seems a little expensive once you renew the license."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Government
8%
Financial Services Firm
7%
Educational Organization
41%
Government
9%
Manufacturing Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
What is your experience regarding pricing and costs for McAfee Endpoint Security?
Trellix Endpoint Security is cost-effective and provides excellent value for money, with no need for extra expenses for premium support.
 

Also Known As

Blackberry Protect
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
inHouseIT, Seagate Technology
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Trellix Endpoint Security and other solutions. Updated: April 2025.
850,671 professionals have used our research since 2012.