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BlackBerry Cylance Cybersecurity vs Trellix Endpoint Security Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
26th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Trellix Endpoint Security P...
Ranking in Endpoint Protection Platform (EPP)
7th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
159
Ranking in other categories
Endpoint Detection and Response (EDR) (10th), Extended Detection and Response (XDR) (9th)
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.2%, down from 1.3% compared to the previous year. The mindshare of Trellix Endpoint Security Platform is 3.7%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Trellix Endpoint Security Platform3.7%
BlackBerry Cylance Cybersecurity1.2%
Other95.1%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Abhimanyu Das - PeerSpot reviewer
Senior Associate at a tech vendor with 10,001+ employees
Threat detection is effective, and the solution provides good control over device access, but it still needs better troubleshooting options for agent-related issues.
From an improvement perspective, I am looking for a way to troubleshoot situations where the endpoint agent becomes corrupted and requires reinstallation, as there is currently no option to resolve these issues without rebooting the system. I give it a rating of seven because, in today’s scenario, the portal is complicated to navigate. The Trellix Endpoint Security Platform dashboard is somewhat difficult to understand, and it takes considerable time to familiarize oneself with the tools and policies compared to other solutions. For on-premises deployment, I would also like to highlight that the architecture is quite complex, which is an area Trellix Endpoint Security Platform should consider improving.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"Its setup is simple if you have a Windows device; it is executable."
"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"Threat prevention is valuable because most clients use other solutions like antivirus as part of web protection. I don't find that kind of solution useful."
"When Intel acquired McAfee they worked on the protocol so that all vendors can work on the same platform. It's a very big improvement in McAfee. All McAfee products talk to each other. Other vendor's products can join this platform as well so it makes it more powerful on the enterprise side for McAfee."
"I think the costing is fine compared to other products. Cost-wise you definitely get value for your money."
"Trellix Endpoint Security seems to do a good job in terms of protecting my infrastructure from malware."
"The performance is good."
"The independent modules are very good."
"The loss prevention feature would be the most valuable."
"The new central console is better than the earlier one."
 

Cons

"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"They could improve on the false positives, reporting and whitelisting features."
"The stability could be improved."
"The solution’s user interface could be improved."
"The initial deployment was quite complicated."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"The solution’s technical support could be improved."
"CylancePROTECT's dashboard could be more user-friendly."
"It didn't work well for some of the use cases. We have different use cases for each entity. Their support is also not good and needs improvement."
"We would like to solution to offer better security."
"The agent is very heavy, so we have to ensure that we have a lightweight agent for Windows systems."
"The resolution time should be faster."
"The product is not easy to use."
"The interface is complex."
"The solution needs to offer better local technical support."
"One of the drawbacks is that it is not 100% secure."
 

Pricing and Cost Advice

"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"I think that the price we are paying is good for what it is."
"The license price for this solution could be better. It's on the expensive side."
"CylancePROTECT is an affordable solution."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"McAfee's prices are flexible and can be quite competitive, although there are other solutions that are even more so."
"It is not that expensive. There is no additional cost. We got the entire bundle together."
"The pricing is great and licensing fees are billed on a yearly basis."
"Trellix Endpoint Security (ENS) is not a cheap solution...I don't think any costs are involved in the maintenance of the solution."
"We pay for the license on an annual basis."
"It is not so cheap in comparison to Sophos and other solutions."
"Annual license fee is good"
"It was an annual fee. There was just one overall fee."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
9%
Comms Service Provider
6%
Government
6%
Manufacturing Company
14%
Government
12%
Financial Services Firm
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business67
Midsize Enterprise36
Large Enterprise61
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
How does Crowdstrike Falcon compare with FireEye Endpoint Security?
The Crowdstrike Falcon program has a simple to use user interface, making it both an easy to use as well as an effective program. Its graphical design is such that it makes an extremely useful too...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
 

Also Known As

Blackberry Protect
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection, Trellix Endpoint Security (ENS)
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
inHouseIT, Seagate Technology
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Trellix Endpoint Security Platform and other solutions. Updated: December 2025.
881,176 professionals have used our research since 2012.