Microsoft Intune and BlackBerry Enterprise Mobility Suite compete in the field of enterprise mobility management. Microsoft Intune appears to have the upper hand due to its integration within the Microsoft ecosystem, making it more cost-effective and flexible for large-scale deployments.
Features: Microsoft Intune offers integration with Office 365 and Azure, allowing seamless management and rule deployment. Users appreciate its cloud administration, security, and ability to co-manage devices with System Center Configuration Manager. BlackBerry Enterprise Mobility Suite provides strong security and data containerization, with standout features like instant messaging and access to secure containers, particularly valuable for financial institutions requiring secure communication.
Room for Improvement: Microsoft Intune needs better MAM capabilities, reporting, and compatibility with non-Microsoft devices like Linux. Users also desire better Android policy support and iOS management. BlackBerry Enterprise Mobility Suite needs improved integration with external apps like Microsoft Word and more seamless calendar interoperability. Users also suggest simplifying installation processes and enhancing technical support for intricate deployments.
Ease of Deployment and Customer Service: Microsoft Intune offers a flexible cloud-based deployment model across public and hybrid clouds, though customer service experiences vary, with concerns about response times and support escalation. BlackBerry Enterprise Mobility Suite predominantly serves on-premises environments and is commended for robust technical support, handling issues efficiently and thoroughly.
Pricing and ROI: Microsoft Intune is praised for its cost-effectiveness, especially when packaged with other Microsoft services. Its licensing and integration appeal to large deployments, offering significant ROI by reducing operational tasks. Meanwhile, BlackBerry Enterprise Mobility Suite is considered expensive, with notable cost increases post-updates, though it still provides value by enhancing security management.
The BlackBerry Enterprise Mobility Suite offers five editions to meet your enterprise’s evolving mobile needs. Growth can happen quickly, and the BlackBerry Enterprise Mobility Suite is designed to provide a seamless transition to the more advanced capabilities in higher-level editions. The subscription model ensures predictable annual expenditures and eliminates upfront capital costs.
Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.
In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.
Microsoft Intune Device Management Key Features
With Microsoft Intune Device Management you can:
Mobile Application Management
Mobile application management in Intune is designed to protect your organization’s data at the application level.
With Microsoft Intune Application Management you can:
As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.
Reviews from Real Users
Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.
A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
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