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BMC Remedy vs Snow License Manager comparison

BMC and Snow Software are both solutions in the License Management category. BMC is ranked #1 with an average rating of 7.9, while Snow Software is ranked #2 with an average rating of 8.0. BMC holds a 11.3% mindshare in LM, compared to Snow Software’s 6.7% mindshare. Additionally, 90% of BMC users are willing to recommend the solution, compared to 100% of Snow Software users who would recommend it.
BMC Remedy
Read 34 BMC Remedy reviews
  • 398 Views
  • 209 Comparison Views
90% willing to recommend
Snow License Manager
Read 2 Snow License Manager reviews
  • 454 Views
  • 163 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 3, 2025

BMC Remedy and Snow License Manager are competing in IT service management and software asset management respectively. BMC Remedy may have the upper hand in areas of customer satisfaction with support and pricing, while Snow License Manager is often preferred for its comprehensive functionality.

Features: BMC Remedy includes extensive IT service management, customizable workflows, and robust integration options. Snow License Manager is equipped with strong analytics, automated software discovery, and focuses on software asset management.

Ease of Deployment and Customer Service: BMC Remedy offers a flexible deployment model and proactive customer service for efficient implementation. Snow License Manager provides effective deployment with an emphasis on simplicity and efficiency.

Pricing and ROI: BMC Remedy may incur higher setup costs but offers a favorable ROI for IT service management tasks. Snow License Manager typically has a more cost-effective initial investment with strong ROI potential in software asset management.

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To learn more, read our detailed BMC Remedy vs. Snow License Manager Report (Updated: March 2025).
Buyer's Guide
BMC Remedy vs. Snow License Manager
March 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Remedy
Ranking in License Management
1st
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
34
Ranking in other categories
IT Asset Management (3rd)
Snow License Manager
Ranking in License Management
2nd
Average Rating
8.0
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the License Management category, the mindshare of BMC Remedy is 11.3%, down from 14.7% compared to the previous year. The mindshare of Snow License Manager is 6.7%, down from 12.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
License Management
 

Featured Reviews

Ameet Darole - PeerSpot reviewer
Offers automation, orchestration, service level management but lacks AI-based rules
BMC Helix is the upgraded version and incorporates many new ways of working for service operations. It's a significant improvement. Helix offers analytics, AI-based rules, a smart digital console, and workflow management. Remedy doesn't have these features. That's a significant difference. BMC Helix seems to be a strong competitor to ServiceNow, while Remedy wasn't at the same level.
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Søren Tøpholm - PeerSpot reviewer
It is very easy to use, maintain and deploy
There are situations all the time in my company where the Snow License Manager effectively identifies over-licensing of software, leading to cost savings. It is an effective solution. In Snow License Manager, the most beneficial feature for maintaining compliance revolves around the area of compliance overview. With the product, my company is able to manage all sources of reports on our organization's environment. The reporting analytics feature has aided in our company's decision-making processes. The automated discovery feature in the tool is very good. In my company, I don't know how I would manage if the tool was not available to help me with asset management. The product is easy to maintain. Snow License Manager supports business in contract negotiations by basically giving us all the data to clarify our company's position. I recommend the solution to others. It is very easy to use, maintain, and deploy. I rate the tool an eight out of ten.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The asset discovery feature in BMC is notably better compared to ServiceNow."
"It will simplify handling tasks by providing shortcuts and automating the generation of requests and tickets, including their categorization."
"The solution helps to manage the operational flow in our organization."
"The most valuable BMC Remedy Asset Management are the dashboards and reports for the CIO."
"The solution is extremely user-friendly."
"The incident management console is available out of the box."
"The most valuable features of BMC Remedy are its ease of use, ease of installation, and customization capabilities."
"The tool's automation features are fully capable, especially for IT automation. The asset management capabilities meet expectations."
More BMC Remedy pros
"The discovery is excellent. It is agent-based, and it can also operate without one as long as there is an inventory source, such as SCCM. It may take data from the SCCM and normalize it to provide a very clear idea of what the hardware is, what software is running on it, what versions of that software are available, when is the end-of-life, and when they are no longer supported. All of that information is available."
"The product's initial setup phase is very easy."
 

Cons

"The upgrade process could be better. It would be a good improvement."
"The solution must be flexible."
"One area that requires improvement is the prevention of duplicates or data inconsistencies in the system."
"In BMC Remedy, integration is a problem and even APIs are not available."
"BMC Remedy's change management module needs enhancement."
"The initial setup of BMC Remedy Asset Management was complex."
"There is room for improvement in terms of support."
"BMC Remedy could be improved by incorporating analytics and artificial intelligence (AI) modules."
More BMC Remedy cons
"The support is an area that can be improved. As resellers, we are doing the first-level support because we have trained certified engineers, and we provide support. Because we are in India and they do not have a support center in India, the turnaround time for tickets could be improved. We have to rely on Australia for support."
"The dashboards provided by the solution have certain shortcomings, making it in areas where improvements are required."
 

Pricing and Cost Advice

"The tool is expensive."
"The pricing is on the expensive side."
"It is an expensive tool."
"The product is costly. On one to ten points, where one is cheap and ten is expensive, I rate the product's price as nine."
"BMC Remedy is worth its price."
"BMC no longer sells Remedy separately. They've transitioned to selling the BMC Helix platform. Remedy itself is nearing end-of-support."
"I find the pricing to be reasonable."
"BMC should decrease the pricing further."
More BMC Remedy pricing and cost advice
"I rate the product price as a four on a scale of one to ten, where one is low, and ten is high."
"I would rate the pricing a seven or eight out of ten. It is not a cheap solution, but it provides good value for money."
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Top Industries

By visitors reading reviews
Educational Organization
45%
Financial Services Firm
8%
Computer Software Company
8%
Government
6%
Educational Organization
40%
Financial Services Firm
9%
Computer Software Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with BMC Remedy Asset Management?
If we migrate to the cloud, the Software as a Service version's price is very high. The return on investment is very small in our case. We want integration with Microsoft Teams ( /products/microsof...
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What is your primary use case for BMC Remedy Asset Management?
BMC Remedy ( /products/bmc-remedy-18153-reviews ) is very important in our IT service management processes. I use it for support with around 38 technical staff and 1,400 people.
See all answers
What do you like most about BMC Remedy Asset Management?
The service management features are beneficial – very good.
See all answers
What do you like most about Snow License Manager?
The product's initial setup phase is very easy.
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What is your experience regarding pricing and costs for Snow License Manager?
The product's price is neither too high nor too low, meaning it falls under the middle range. I rate the product price as a four on a scale of one to ten, where one is low, and ten is high. There i...
See all answers
What needs improvement with Snow License Manager?
The dashboards provided by the solution have certain shortcomings, making it in areas where improvements are required. The dashboards are not very configurable, and there are not many options avail...
See all answers
 

Comparisons

ServiceNow vs BMC Remedy Logo
ServiceNow vs BMC Remedy
Compared 74% of the time
BMC Helix Discovery vs BMC Remedy Logo
BMC Helix Discovery vs BMC Remedy
Compared 11% of the time
ManageEngine IT Asset Management vs BMC Remedy Logo
ManageEngine IT Asset Management vs BMC Remedy
Compared 6% of the time
Ivanti Asset Manager vs BMC Remedy Logo
Ivanti Asset Manager vs BMC Remedy
Compared 4% of the time
More BMC Remedy Competitors
ManageEngine IT Asset Management vs Snow License Manager Logo
ManageEngine IT Asset Management vs Snow License Manager
Compared 43% of the time
More Snow License Manager Competitors
 

Product Reports

Buyer's Guide
BMC Remedy
March 2025
BMC Remedy reportDownload BMC Remedy product report
Buyer's Guide
License Management
March 2025
Snow License Manager reportDownload Snow License Manager product report
 

Also Known As

Remedy Asset Management
No data available
 

Overview

BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.

Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.

  • Asset costing: Track depreciation over time.
  • Compliance: Software licenses management helps you avoid audit costs.
  • Contract management: Proactively identify contract infringements and purchasing opportunities.
  • Asset tracking: Know where your assets are located, who’s using them, and how many there are.
  • Effective change: Make informed decisions about IT changes.
BMC

Snow License Manager is the central information hub of Snow's advanced Software Asset Management (SAM) platform – providing a unified view of all cloud resources, software and hardware assets, license entitlements and application usage metrics.

Snow Software
 

Sample Customers

Scripps Networks
Imperial Brands, TVO, informa, Bridgestone, UK Food Retailer, Velux, LSE, TalkTalk, Insta, Swedbank
Buyer's Guide
BMC Remedy vs. Snow License Manager
March 2025
Free Report: BMC Remedy vs. Snow License Manager
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