BMC Remedy vs Snow License Manager comparison

BMC and Flexera are both solutions in the License Management category. BMC is ranked #1 with an average rating of 7.9, while Flexera is ranked #2 with an average rating of 8.0. BMC holds a 11.3% mindshare in LM, compared to Flexera’s 7.2% mindshare. Additionally, 90% of BMC users are willing to recommend the solution, compared to 100% of Flexera users who would recommend it.

BMC Remedy

Read 34 BMC Remedy reviews

383 Views
200 Comparison Views

90% willing to recommend

Snow License Manager

Read 2 Snow License Manager reviews

425 Views
143 Comparison Views

100% willing to recommend

BMC Remedy

Snow License Manager

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 3, 2025

BMC Remedy and Snow License Manager are competing in IT service management and software asset management respectively. BMC Remedy may have the upper hand in areas of customer satisfaction with support and pricing, while Snow License Manager is often preferred for its comprehensive functionality.

Features: BMC Remedy includes extensive IT service management, customizable workflows, and robust integration options. Snow License Manager is equipped with strong analytics, automated software discovery, and focuses on software asset management.

Ease of Deployment and Customer Service: BMC Remedy offers a flexible deployment model and proactive customer service for efficient implementation. Snow License Manager provides effective deployment with an emphasis on simplicity and efficiency.

Pricing and ROI: BMC Remedy may incur higher setup costs but offers a favorable ROI for IT service management tasks. Snow License Manager typically has a more cost-effective initial investment with strong ROI potential in software asset management.

To learn more, read our detailed BMC Remedy vs. Snow License Manager Report (Updated: April 2025).

Buyer's Guide

BMC Remedy vs. Snow License Manager

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Remedy

Ranking in License Management

1st

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

IT Asset Management (3rd)

Snow License Manager

Ranking in License Management

2nd

Average Rating

8.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the License Management category, the mindshare of BMC Remedy is 11.3%, down from 14.2% compared to the previous year. The mindshare of Snow License Manager is 7.2%, down from 12.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

License Management

Featured Reviews

Ameet Darole

IT Service Delivery at Abcl

Offers automation, orchestration, service level management but lacks AI-based rules

BMC Helix is the upgraded version and incorporates many new ways of working for service operations. It's a significant improvement. Helix offers analytics, AI-based rules, a smart digital console, and workflow management. Remedy doesn't have these features. That's a significant difference. BMC Helix seems to be a strong competitor to ServiceNow, while Remedy wasn't at the same level.

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Søren Tøpholm

Software Asset Manager at Copenhagen Airports A/S

It is very easy to use, maintain and deploy

There are situations all the time in my company where the Snow License Manager effectively identifies over-licensing of software, leading to cost savings. It is an effective solution. In Snow License Manager, the most beneficial feature for maintaining compliance revolves around the area of compliance overview. With the product, my company is able to manage all sources of reports on our organization's environment. The reporting analytics feature has aided in our company's decision-making processes. The automated discovery feature in the tool is very good. In my company, I don't know how I would manage if the tool was not available to help me with asset management. The product is easy to maintain. Snow License Manager supports business in contract negotiations by basically giving us all the data to clarify our company's position. I recommend the solution to others. It is very easy to use, maintain, and deploy. I rate the tool an eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's technical support is good."

"The asset discovery feature in BMC is notably better compared to ServiceNow."

"There are a lot of features a customer can use. It’s an existing concept of asset management. One feature is the ability to create tickets for various computer systems, VPN defenses, sites, regions, or customers."

"The solution helps us manage, escalate, and solve incidents."

"It had automation, orchestration, service level management, and event management. You could also integrate it for auto-remediation."

"The incident management console is available out of the box."

"BMC Remedy Asset Management is pretty easy for quite a lot of functions."

"It will simplify handling tasks by providing shortcuts and automating the generation of requests and tickets, including their categorization."

More BMC Remedy pros

"The product's initial setup phase is very easy."

"The discovery is excellent. It is agent-based, and it can also operate without one as long as there is an inventory source, such as SCCM. It may take data from the SCCM and normalize it to provide a very clear idea of what the hardware is, what software is running on it, what versions of that software are available, when is the end-of-life, and when they are no longer supported. All of that information is available."

Cons

"If we migrate to the cloud, the Software as a Service version's price is very high. The return on investment is very small in our case."

"BMC works through intermediaries or vendors for support, so you don't always interact with BMC directly. The quality can vary depending on the specific vendor."

"The product's scalability is one area with certain shortcomings that need to be considered for improvement."

"There are issues from a product functionality perspective."

"The upgrade process could be better. It would be a good improvement."

"The UI is quite outdated."

"The solution is very expensive."

"There is room for improvement regarding the customization as it tends to lag in terms of flexibility, particularly in comparison to competitors."

More BMC Remedy cons

"The dashboards provided by the solution have certain shortcomings, making it in areas where improvements are required."

"The support is an area that can be improved. As resellers, we are doing the first-level support because we have trained certified engineers, and we provide support. Because we are in India and they do not have a support center in India, the turnaround time for tickets could be improved. We have to rely on Australia for support."

Pricing and Cost Advice

"The tool is expensive."

"The product is costly. On one to ten points, where one is cheap and ten is expensive, I rate the product's price as nine."

"The licensing model of BMC Remedy Asset Management should improve. It is expensive and it is difficult to understand."

"BMC Remedy is worth its price."

"BMC should decrease the pricing further."

"It is an expensive tool."

"I find the pricing to be reasonable."

"Pricing is expensive compared to lower-end solutions, but it's on par with ServiceNow."

More BMC Remedy pricing and cost advice

"I would rate the pricing a seven or eight out of ten. It is not a cheap solution, but it provides good value for money."

"I rate the product price as a four on a scale of one to ten, where one is low, and ten is high."

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Top Industries

By visitors reading reviews

Educational Organization

42%

Computer Software Company

Financial Services Firm

Government

Educational Organization

38%

Computer Software Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with BMC Remedy Asset Management?

If we migrate to the cloud, the Software as a Service version's price is very high. The return on investment is very small in our case. We want integration with Microsoft Teams ( /products/microsof...

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What is your primary use case for BMC Remedy Asset Management?

BMC Remedy ( /products/bmc-remedy-18153-reviews ) is very important in our IT service management processes. I use it for support with around 38 technical staff and 1,400 people.

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What do you like most about BMC Remedy Asset Management?

The service management features are beneficial – very good.

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What do you like most about Snow License Manager?

The product's initial setup phase is very easy.

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What is your experience regarding pricing and costs for Snow License Manager?

The product's price is neither too high nor too low, meaning it falls under the middle range. I rate the product price as a four on a scale of one to ten, where one is low, and ten is high. There i...

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What needs improvement with Snow License Manager?

The dashboards provided by the solution have certain shortcomings, making it in areas where improvements are required. The dashboards are not very configurable, and there are not many options avail...

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Comparisons

ServiceNow vs BMC Remedy

Compared 73% of the time

BMC Helix Discovery vs BMC Remedy

Compared 13% of the time

ManageEngine IT Asset Management vs BMC Remedy

Compared 7% of the time

More BMC Remedy Competitors

ManageEngine IT Asset Management vs Snow License Manager

Compared 44% of the time

More Snow License Manager Competitors

Product Reports

Buyer's Guide

BMC Remedy

April 2025

Download BMC Remedy product report

Buyer's Guide

License Management

March 2025

Download Snow License Manager product report

Also Known As

Remedy Asset Management

No data available

Overview

BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.

Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.

Asset costing: Track depreciation over time.
Compliance: Software licenses management helps you avoid audit costs.
Contract management: Proactively identify contract infringements and purchasing opportunities.
Asset tracking: Know where your assets are located, who’s using them, and how many there are.
Effective change: Make informed decisions about IT changes.

BMC

Snow License Manager is the central information hub of Snow's advanced Software Asset Management (SAM) platform – providing a unified view of all cloud resources, software and hardware assets, license entitlements and application usage metrics.

Flexera

Sample Customers

Scripps Networks

Imperial Brands, TVO, informa, Bridgestone, UK Food Retailer, Velux, LSE, TalkTalk, Insta, Swedbank

Buyer's Guide

BMC Remedy vs. Snow License Manager

April 2025

Free Report: BMC Remedy vs. Snow License Manager

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