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BMC Remedy vs Snow License Manager comparison

BMC and Snow Software are both solutions in the License Management category. BMC is ranked #1 with an average rating of 7.9, while Snow Software is ranked #2 with an average rating of 8.0. BMC holds a 10.8% mindshare in LM, compared to Snow Software’s 6.1% mindshare. Additionally, 90% of BMC users are willing to recommend the solution, compared to 100% of Snow Software users who would recommend it.
BMC Remedy
Read 33 BMC Remedy reviews
  • 430 Views
  • 219 Comparison Views
90% willing to recommend
Snow License Manager
Read 2 Snow License Manager reviews
  • 454 Views
  • 171 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between BMC Remedy and Snow License Manager based on real PeerSpot user reviews.

Find out in this report how the two License Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed BMC Remedy vs. Snow License Manager Report (Updated: January 2025).
Buyer's Guide
BMC Remedy vs. Snow License Manager
January 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Remedy
Ranking in License Management
1st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
33
Ranking in other categories
IT Asset Management (3rd)
Snow License Manager
Ranking in License Management
2nd
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the License Management category, the mindshare of BMC Remedy is 10.8%, down from 14.6% compared to the previous year. The mindshare of Snow License Manager is 6.1%, down from 12.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
License Management
 

Featured Reviews

Ameet Darole - PeerSpot reviewer
Offers automation, orchestration, service level management but lacks AI-based rules
BMC Helix is the upgraded version and incorporates many new ways of working for service operations. It's a significant improvement. Helix offers analytics, AI-based rules, a smart digital console, and workflow management. Remedy doesn't have these features. That's a significant difference. BMC Helix seems to be a strong competitor to ServiceNow, while Remedy wasn't at the same level.
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Søren Tøpholm - PeerSpot reviewer
It is very easy to use, maintain and deploy
There are situations all the time in my company where the Snow License Manager effectively identifies over-licensing of software, leading to cost savings. It is an effective solution. In Snow License Manager, the most beneficial feature for maintaining compliance revolves around the area of compliance overview. With the product, my company is able to manage all sources of reports on our organization's environment. The reporting analytics feature has aided in our company's decision-making processes. The automated discovery feature in the tool is very good. In my company, I don't know how I would manage if the tool was not available to help me with asset management. The product is easy to maintain. Snow License Manager supports business in contract negotiations by basically giving us all the data to clarify our company's position. I recommend the solution to others. It is very easy to use, maintain, and deploy. I rate the tool an eight out of ten.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's technical support is good."
"The product has excellent support for remote and hybrid environments."
"It will simplify handling tasks by providing shortcuts and automating the generation of requests and tickets, including their categorization."
"The asset discovery feature in BMC is notably better compared to ServiceNow."
"The toolset is mature, easily integrable with various technologies due to its maturity, and has great scalability."
"The service management features are beneficial – very good."
"It's a scalable product."
"It has some good features for tracking. They also have a cloud and a mobile access feature."
More BMC Remedy pros
"The product's initial setup phase is very easy."
"The discovery is excellent. It is agent-based, and it can also operate without one as long as there is an inventory source, such as SCCM. It may take data from the SCCM and normalize it to provide a very clear idea of what the hardware is, what software is running on it, what versions of that software are available, when is the end-of-life, and when they are no longer supported. All of that information is available."
 

Cons

"Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a SaaS type of offering, which is becoming the standard."
"The tool can be expensive for mid-market businesses, making it an area that can be considered for improvement by BMC Remedy."
"There is room for improvement in integration with various platforms. The support services should be improved. The response time from the support team should be faster."
"The solution must be flexible."
"The desktop technicians face some challenges with the solution."
"There is room for improvement in terms of support."
"However, from a stability perspective, we sometimes had issues, like running out of resources, maxing out, database issues, and the server freezing out and functioning at fifty percent."
"There is room for improvement regarding the customization as it tends to lag in terms of flexibility, particularly in comparison to competitors."
More BMC Remedy cons
"The dashboards provided by the solution have certain shortcomings, making it in areas where improvements are required."
"The support is an area that can be improved. As resellers, we are doing the first-level support because we have trained certified engineers, and we provide support. Because we are in India and they do not have a support center in India, the turnaround time for tickets could be improved. We have to rely on Australia for support."
 

Pricing and Cost Advice

"I find the pricing to be reasonable."
"The pricing is in-between. It's not too cheap, and it's not too expensive. For a large organization, it's worth it. But for a smaller one, it might be a bit costly."
"The product is costly. On one to ten points, where one is cheap and ten is expensive, I rate the product's price as nine."
"Pricing is expensive compared to lower-end solutions, but it's on par with ServiceNow."
"BMC Remedy is worth its price."
"BMC no longer sells Remedy separately. They've transitioned to selling the BMC Helix platform. Remedy itself is nearing end-of-support."
"The tool is expensive."
"With the product, you can either go for a yearly or a perpetual licensing model."
More BMC Remedy pricing and cost advice
"I rate the product price as a four on a scale of one to ten, where one is low, and ten is high."
"I would rate the pricing a seven or eight out of ten. It is not a cheap solution, but it provides good value for money."
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Top Industries

By visitors reading reviews
Educational Organization
49%
Financial Services Firm
8%
Computer Software Company
8%
Government
6%
Educational Organization
43%
Financial Services Firm
8%
Government
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with BMC Remedy Asset Management?
Maybe the network automation aspects need improvement. They should have adopted cloud technology earlier. Also, improvements in pricing, particularly the licensing models, which weren't dynamic and...
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What is your primary use case for BMC Remedy Asset Management?
In the case I was involved with, the customers appreciated the user-friendliness and the integration capabilities of BMC Remedy.
See all answers
What do you like most about BMC Remedy Asset Management?
The service management features are beneficial – very good.
See all answers
What do you like most about Snow License Manager?
The product's initial setup phase is very easy.
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What is your experience regarding pricing and costs for Snow License Manager?
The product's price is neither too high nor too low, meaning it falls under the middle range. I rate the product price as a four on a scale of one to ten, where one is low, and ten is high. There i...
See all answers
What needs improvement with Snow License Manager?
The dashboards provided by the solution have certain shortcomings, making it in areas where improvements are required. The dashboards are not very configurable, and there are not many options avail...
See all answers
 

Comparisons

ServiceNow vs BMC Remedy Logo
ServiceNow vs BMC Remedy
Compared 77% of the time
BMC Helix Discovery vs BMC Remedy Logo
BMC Helix Discovery vs BMC Remedy
Compared 10% of the time
ManageEngine IT Asset Management vs BMC Remedy Logo
ManageEngine IT Asset Management vs BMC Remedy
Compared 5% of the time
Ivanti Asset Manager vs BMC Remedy Logo
Ivanti Asset Manager vs BMC Remedy
Compared 4% of the time
More BMC Remedy Competitors
No data available
 

Product Reports

Buyer's Guide
BMC Remedy
February 2025
BMC Remedy reportDownload BMC Remedy product report
Buyer's Guide
License Management
February 2025
Snow License Manager reportDownload Snow License Manager product report
 

Also Known As

Remedy Asset Management
No data available
 

Overview

BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.

Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.

  • Asset costing: Track depreciation over time.
  • Compliance: Software licenses management helps you avoid audit costs.
  • Contract management: Proactively identify contract infringements and purchasing opportunities.
  • Asset tracking: Know where your assets are located, who’s using them, and how many there are.
  • Effective change: Make informed decisions about IT changes.
BMC

Snow License Manager is the central information hub of Snow's advanced Software Asset Management (SAM) platform – providing a unified view of all cloud resources, software and hardware assets, license entitlements and application usage metrics.

Snow Software
 

Sample Customers

Scripps Networks
Imperial Brands, TVO, informa, Bridgestone, UK Food Retailer, Velux, LSE, TalkTalk, Insta, Swedbank
Buyer's Guide
BMC Remedy vs. Snow License Manager
January 2025
Free Report: BMC Remedy vs. Snow License Manager
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We monitor all License Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.