BMC Remedy [EOL] vs Snow License Manager comparison

BMC and Flexera are both solutions in the License Management category. Additionally, 91% of BMC users are willing to recommend the solution, compared to 100% of Flexera users who would recommend it.

BMC Remedy [EOL]

Read 35 BMC Remedy [EOL] reviews

91% willing to recommend

Snow License Manager

Read 3 Snow License Manager reviews

408 Views
408 Comparison Views

100% willing to recommend

BMC Remedy [EOL]

Snow License Manager

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 3, 2025

BMC Remedy [EOL] and Snow License Manager compete in IT management solutions. Snow License Manager appears to have the upper hand with strengths in software optimization and compliance.

Features: BMC Remedy [EOL] offers integrated IT service management, focusing on change management, problem management, and process management. Snow License Manager provides software asset management, advanced analytics to enhance software usage, and effective cost savings through license insights.

Ease of Deployment and Customer Service: BMC Remedy [EOL] has a complex deployment due to extensive customization but offers supportive customer service. Snow License Manager provides a more streamlined deployment with cloud-enabled options and strong support in configuration and implementation.

Pricing and ROI: BMC Remedy [EOL] involves a high initial setup cost, offset by customization and long-term benefits, requiring substantial upfront investment. Snow License Manager offers competitive pricing, with lower upfront costs and faster ROI through efficient asset management and compliance.

To learn more, read our detailed License Management Report (Updated: January 2026).

Buyer's Guide

License Management

January 2026

Download the complete report

Helped 881,821 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Remedy [EOL]

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Snow License Manager

Average Rating

7.6

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

License Management (2nd)

Featured Reviews

Américo Silva

System Administrator at Porto Editora

Digital platform provides stable and valuable support for technical staff

The digital place is very interesting for users, and Smart IT is a very good platform for our technical staff. BMC Remedy is very stable and operational, with users being highly accustomed to using it. It is very stable and scalable, making it a valuable tool for our support team.

Read full review

Abhimanyu Mukherjee

Head - IT Asset & Service Management at Nexperia

Offers comprehensive reporting and utilization analysis but pricing remains a concern

The tool has relatively all basic and intermediate capabilities to meet our requirement. The price is a little bit on the higher side than other tools available in the market, except ServiceNow. ServiceNow is pretty expensive, but Snow License Manager is much more cost-effective than ServiceNow. In comparison to other software management tools, Snow License Manager is a bit on the higher side in terms of cost. In terms of capability and ease of use, it's good. We have all types of connectors in Snow License Manager, enabling effective data collection from various sources and reconciling them. Additionally, they have a very comprehensive software recognition library, which consists of a broad list of software signatures. This allows for proper identification of the software installed in the system, particularly within a hybrid environment containing on-prem, cloud, and different types of SaaS software, all of which are supported by their connectors to provide a one-stop shop report for all data sources. We haven't used the automated license tracking feature of Snow License Manager. They have some automation and orchestration functions, but our organization does not utilize them. The utilization analysis tool is effective. The Snow cloud-based functionality is pretty comprehensive for our organization, as Snow License Manager, with its connectors, is capable of providing all the required information, including when the last time a user logged in occurred. This information allows for effective license re-harvesting, along with other necessary functionalities.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It includes features for automation, such as smart reporting capabilities."

"BMC Remedy is very stable and scalable, making it a valuable tool for our support team."

"It will simplify handling tasks by providing shortcuts and automating the generation of requests and tickets, including their categorization."

"The solution helps to manage the operational flow in our organization."

"This product is good because it allows us to receive proper responses to business emails anywhere and anytime. It helps in effective communication with employees. The solution is stable. The product is scalable. The initial setup is straightforward. I recommend BMC Remedy, especially for its automation capabilities."

"The incident management console is available out of the box."

"It's a scalable product."

"You can develop plugins in different languages, and the workflows can be easily developed depending on the user's needs."

More BMC Remedy [EOL] pros

"The discovery is excellent. It is agent-based, and it can also operate without one as long as there is an inventory source, such as SCCM. It may take data from the SCCM and normalize it to provide a very clear idea of what the hardware is, what software is running on it, what versions of that software are available, when is the end-of-life, and when they are no longer supported. All of that information is available."

"The reporting tools of Snow License Manager helped me generate insights into software deployment and usage patterns, particularly for SaaS-based subscriptions, during renewal periods to decide whether to purchase more subscriptions or reduce them, allowing investment of saved funds into other tools."

"The product's initial setup phase is very easy."

Cons

"The tool can be expensive for mid-market businesses, making it an area that can be considered for improvement by BMC Remedy."

"The interface is obsolete."

"There is room for improvement in terms of support."

"Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a SaaS type of offering, which is becoming the standard."

"The initial setup of BMC Remedy Asset Management was complex."

"One area that requires improvement is the prevention of duplicates or data inconsistencies in the system."

"If we migrate to the cloud, the Software as a Service version's price is very high. The return on investment is very small in our case."

"BMC Remedy's change management module needs enhancement."

More BMC Remedy [EOL] cons

"The dashboards provided by the solution have certain shortcomings, making it in areas where improvements are required."

"The support is an area that can be improved. As resellers, we are doing the first-level support because we have trained certified engineers, and we provide support. Because we are in India and they do not have a support center in India, the turnaround time for tickets could be improved. We have to rely on Australia for support."

Pricing and Cost Advice

"BMC Remedy is worth its price."

"BMC no longer sells Remedy separately. They've transitioned to selling the BMC Helix platform. Remedy itself is nearing end-of-support."

"The licensing model of BMC Remedy Asset Management should improve. It is expensive and it is difficult to understand."

"The product is costly. On one to ten points, where one is cheap and ten is expensive, I rate the product's price as nine."

"The tool is expensive."

"It is an expensive tool."

"With the product, you can either go for a yearly or a perpetual licensing model."

"I find the pricing to be reasonable."

More BMC Remedy [EOL] pricing and cost advice

"I rate the product price as a four on a scale of one to ten, where one is low, and ten is high."

"I would rate the pricing a seven or eight out of ten. It is not a cheap solution, but it provides good value for money."

See which vendors are best for you

Use our free recommendation engine to learn which License Management solutions are best for your needs.

See recommendations

881,821 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

10%

Computer Software Company

10%

Government

10%

Government

12%

Manufacturing Company

10%

Retailer

10%

Pharma/Biotech Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	6
Large Enterprise	19

No data available

Questions from the Community

What needs improvement with BMC Remedy Asset Management?

If we migrate to the cloud, the Software as a Service version's price is very high. The return on investment is very small in our case. We want integration with Microsoft Teams ( /products/microsof...

See all answers

What is your primary use case for BMC Remedy Asset Management?

BMC Remedy ( /products/bmc-remedy-18153-reviews ) is very important in our IT service management processes. I use it for support with around 38 technical staff and 1,400 people.

See all answers

What do you like most about BMC Remedy Asset Management?

The service management features are beneficial – very good.

See all answers

What do you like most about Snow License Manager?

The product's initial setup phase is very easy.

See all answers

What is your experience regarding pricing and costs for Snow License Manager?

The product's price is neither too high nor too low, meaning it falls under the middle range. I rate the product price as a four on a scale of one to ten, where one is low, and ten is high. There i...

See all answers

What needs improvement with Snow License Manager?

My only expectation from Snow License Manager is regarding the pricing, as I think it isn't competitive and is on the higher side. Since Flexera acquired it, they are likely trying to maintain thei...

See all answers

Comparisons

ServiceNow vs BMC Remedy [EOL]

Compared 17% of the time

BMC Helix Discovery vs BMC Remedy [EOL]

Compared 10% of the time

ManageEngine IT Asset Management vs BMC Remedy [EOL]

Compared 7% of the time

SymphonyAI IT Service Management vs BMC Remedy [EOL]

Compared 6% of the time

Absolute Secure Endpoint vs BMC Remedy [EOL]

Compared 4% of the time

More BMC Remedy [EOL] Competitors

ManageEngine IT Asset Management vs Snow License Manager

Compared 72% of the time

IBM Tivoli Asset Management for IT vs Snow License Manager

Compared 28% of the time

More Snow License Manager Competitors

Product Reports

Buyer's Guide

BMC Remedy [EOL]

February 2026

Download BMC Remedy [EOL] product report

Buyer's Guide

Snow License Manager

January 2026

Download Snow License Manager product report

Also Known As

Remedy Asset Management

No data available

Overview

BMC Remedy [EOL] specializes in asset management with a focus on service ticket automation and integration with monitoring tools, supporting ITIL processes. Its customizable and scalable nature addresses the needs of complex environments.

BMC Remedy [EOL] provides essential asset management, service ticket automation, and incident and change management. With robust automation capabilities and CMDB integration, it ensures efficient IT process handling. Despite its adaptability and user-friendly design, challenges include a dated GUI, complex integration, and high pricing for mid-sized businesses. Improvements in customization, AI integration, and data management are important areas for growth. Transitioning to an accessible SaaS model and updated support would benefit users.

What are the key features of BMC Remedy [EOL]?

Efficient Asset Management: Facilitates the lifecycle management of assets such as telecom and IT equipment.
Intuitive Interface: User-friendly design with customizable options enhances usage.
Strong Automation Capabilities: Streamlines IT processes and integrates with CMDB for enhanced transparency.
Robust CMDB Functionality: Provides comprehensive asset discovery and management integration.
Incident and Change Management: Supports ITIL processes for efficient handling of service requests.

What benefits and ROI should users consider in reviews?

Operational Efficiency: Enhanced automation reduces manual tasks.
Customizability: Adapts to complex environments for specific needs.
Scalability: Maintains performance in large, complex settings.
Transparency: CMDB integration offers clear visibility into assets.

BMC Remedy [EOL] is implemented across industries handling telecom infrastructure, IT equipment, and network components, ensuring effective customer request management and internal IT process efficiency. Its strong service ticket automation and integration capabilities facilitate seamless IT infrastructure management.

BMC

Snow License Manager is the central information hub of Snow's advanced Software Asset Management (SAM) platform – providing a unified view of all cloud resources, software and hardware assets, license entitlements and application usage metrics.

Flexera

Sample Customers

Scripps Networks

Imperial Brands, TVO, informa, Bridgestone, UK Food Retailer, Velux, LSE, TalkTalk, Insta, Swedbank

Find out what your peers are saying about ManageEngine, Flexera, IFS and others in License Management. Updated: January 2026.

DOWNLOAD NOW

881,821 professionals have used our research since 2012.

See our list of best License Management vendors.

We monitor all License Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.