BMC Remedy and ManageEngine IT Asset Management are competitive solutions in IT asset management. ManageEngine IT Asset Management is often preferred for its user-friendly features and efficiency.
Features: BMC Remedy includes advanced incident management, change tracking, and robust reporting tools. ManageEngine IT Asset Management provides efficient asset tracking, automated monitoring, and easy integration capabilities.
Room for Improvement: BMC Remedy could benefit from simplified deployment and a more intuitive user interface. It requires manual configuration and customization, which can be time-consuming. ManageEngine IT Asset Management could enhance its capabilities in handling complex incidents and providing more comprehensive reporting tools. Additionally, further development in automation integration would be beneficial.
Ease of Deployment and Customer Service: BMC Remedy has a complex deployment process but offers comprehensive support services. ManageEngine IT Asset Management is easier to deploy and praised for its quick customer service response times.
Pricing and ROI: BMC Remedy demands a higher initial setup cost but provides favorable ROI for large-scale deployments due to its extensive functionalities. ManageEngine IT Asset Management offers a more competitive pricing structure with lower initial costs and swift ROI, making it attractive for smaller to medium-sized enterprises.
BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.
Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.
ManageEngine AssetExplorer is a web-based IT Asset Management (ITAM) software that helps you monitor and manage assets in your network from Planning phase to Disposal phase. AssetExplorer provides you with a number of ways to ensure discovery of all the assets in your network. You can manage software & hardware assets, ensure software license compliance and track purchase orders & contracts - the whole nine yards! AssetExplorer is very easy to install and works right out of the box.
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