The ability to define custom templates for asset management helps track assets, budgets, warranties, and expiries effectively.
ManageEngine IT Asset Management offers features like auto-discovery, MDM, patch management, and deployment that aid users significantly, with technical support receiving high praise. It effectively manages guarantees, license expirations, and integrations, though cost and response time are noted concerns. Users seek better management of non-discoverable assets and assets in warehouse environments. A premium technician license bundling is desired to streamline operations.