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ManageEngine IT Asset Management vs Spiceworks comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Valuable Features

No sentiment score available
Sentiment score
8.5
Spiceworks provides free, user-friendly IT management with features like help desk, inventory, remote monitoring, and community support for SMBs.
 

Room For Improvement

No sentiment score available
Sentiment score
4.4
Spiceworks needs improvements in monitoring, performance, reporting, user interface, and automation to meet enterprise expectations.
 

Categories and Ranking

ManageEngine IT Asset Manag...
Ranking in IT Asset Management
10th
Average Rating
9.2
Reviews Sentiment
7.9
Number of Reviews
4
Ranking in other categories
License Management (6th)
Spiceworks
Ranking in IT Asset Management
11th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
47
Ranking in other categories
Help Desk Software (17th), IT Infrastructure Monitoring (47th)
 

Mindshare comparison

As of November 2024, in the IT Asset Management category, the mindshare of ManageEngine IT Asset Management is 5.7%, up from 3.2% compared to the previous year. The mindshare of Spiceworks is 2.8%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management
 

Featured Reviews

Anil  Rao - PeerSpot reviewer
Helps with guarantee and warranty period management, license expiration tracking, device patches, and integration with our finance system for depreciation and invoicing
We are the users of the tool, and we are using it for our customers as well. We have multitenant operations, and we're using it for our customer. Our primary use cases are warranty period management, license expiration tracking, enterprise OS patches for devices like firewalls and switches, and…
Hassan Zia - PeerSpot reviewer
Good low-cost service desk system, but lacks in automation workflows and categorization
One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows. For example, in another solution called ServiceDesk by ManageEngine, you can have levels of approval in the event that there is a request for new software, or when someone requests a VPN or WiFi connection. This kind of multi-stage approval feature provided by ServiceDesk does not appear to exist in Spiceworks, and it is one of their main shortcomings for me. There are also several other automation features in ServiceDesk that are not present in Spiceworks. Another feature that I have always wanted in Spiceworks is categorization. Let's suppose that I select a certain piece of software within Spiceworks, and I want to see the subcategories, Spiceworks should be able to auto-populate those subcategories. This is unfortunately not possible within Spiceworks at the moment.
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Government
8%
Healthcare Company
8%
Computer Software Company
16%
Financial Services Firm
10%
University
9%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ManageEngine IT Asset Management?
In my opinion, it is the MDM; patch management and deployment are the valuable features.
What is your experience regarding pricing and costs for ManageEngine IT Asset Management?
The pricing is good. We have plans to buy the licenses and work with the whole solution. The solution is highly recommended. I rate it ten out of ten.
What do you like most about Spiceworks?
The solution is easy to use and easy to manage.
What needs improvement with Spiceworks?
The GUI must be improved. The GUI looks old-fashioned. The vendor must do some web development for it.
 

Overview

 

Sample Customers

TRA
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Find out what your peers are saying about ManageEngine IT Asset Management vs. Spiceworks and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.