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ManageEngine IT Asset Management vs Spiceworks comparison

ManageEngine and Spiceworks are both solutions in the IT Asset Management category. ManageEngine is ranked #10 with an average rating of 9.0, while Spiceworks is ranked #11 with an average rating of 8.0. ManageEngine holds a 6.3% mindshare in IAM, compared to Spiceworks’s 2.7% mindshare. Additionally, 100% of ManageEngine users are willing to recommend the solution, compared to 86% of Spiceworks users who would recommend it.
ManageEngine IT Asset Manag...
Read 5 ManageEngine IT Asset Management reviews
  • 895 Views
  • 751 Comparison Views
100% willing to recommend
Spiceworks
Read 47 Spiceworks reviews
  • 843 Views
  • 444 Comparison Views
86% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Spiceworks and ManageEngine IT Asset Management are competing products in the IT asset management category. ManageEngine seems to have the upper hand due to its extensive features and strong return on investment, making it a more complete package despite a higher cost.

Features: Spiceworks offers network monitoring, help desk integration, and community support. ManageEngine IT Asset Management provides asset tracking, software compliance, and advanced reporting capabilities, which are more robust and comprehensive for organizations needing detailed insights.

Room for Improvement: Spiceworks could improve its inventory accuracy and user interface design. It also lacks advanced reporting capabilities. ManageEngine could enhance its cost efficiency, simplify its interface, and provide more flexible licensing options.

Ease of Deployment and Customer Service: Spiceworks is known for straightforward deployment and a supportive online community, ideal for small to medium enterprises. ManageEngine offers flexible deployment options, including cloud and on-premise, with dedicated technical support, suiting larger enterprises.

Pricing and ROI: Spiceworks is appreciated for its low setup cost and high ROI for smaller businesses. ManageEngine, while more expensive upfront, offers a strong ROI through comprehensive features and scalability, making it worthwhile for businesses prioritizing advanced asset management.

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To learn more, read our detailed ManageEngine IT Asset Management vs. Spiceworks Report (Updated: January 2025).
Buyer's Guide
ManageEngine IT Asset Management vs. Spiceworks
January 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine IT Asset Manag...
Ranking in IT Asset Management
10th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
5
Ranking in other categories
License Management (6th)
Spiceworks
Ranking in IT Asset Management
11th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
Help Desk Software (16th), IT Infrastructure Monitoring (42nd)
 

Mindshare comparison

As of January 2025, in the IT Asset Management category, the mindshare of ManageEngine IT Asset Management is 6.3%, up from 3.4% compared to the previous year. The mindshare of Spiceworks is 2.7%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management
 

Featured Reviews

Anil Rao - PeerSpot reviewer
Helps with guarantee and warranty period management, license expiration tracking, device patches, and integration with our finance system for depreciation and invoicing
We are the users of the tool, and we are using it for our customers as well. We have multitenant operations, and we're using it for our customer. Our primary use cases are warranty period management, license expiration tracking, enterprise OS patches for devices like firewalls and switches, and…
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Fernando Cezario - PeerSpot reviewer
Allows for separate accounts for different enterprises, enabling efficient management of computers across various sites and clients
One area of improvement is the user-friendly interface for the website. With Spiceworks, like, when I open the websites, I have to Zoom in. I need to zoom in on those websites sometimes because it makes it horrible to use. Previously, Spiceworks required server installation for enterprise use. Now, Spiceworks promotes its own cloud solution through the RCM, which is both good and bad. While I preferred the old, on-premise version, the current cloud option requires less technical expertise for deployment. However, I'm unsure if everyone is comfortable with this transition, and it's a significant factor in our continued use.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In my opinion, it is the MDM; patch management and deployment are the valuable features."
"ManageEngine IT Asset Management helps with guarantee and warranty period management, license expiration tracking, device patches, and integration with our finance system for depreciation and invoicing."
"The technical support is great."
"The auto-discovery feature has helped us a lot."
"The ability to define custom templates for asset management helps track assets, budgets, warranties, and expiries effectively."
"Spiceworks' dashboard allows you to drill down to the notes, where I can take an inventory of the network and see the devices I need to monitor."
"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."
"Helpdesk and inventory are both equally valuable, and they form the true core of the product."
"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."
"Tickets by e-mail, with actions by hastag."
"It was easy to integrate Spiceworks with our existing setup."
"It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status."
"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."
More Spiceworks pros
 

Cons

"The asset management tool is costly."
"It would be helpful if there were a premium technician license that includes all the suites, eliminating the need to buy separate licenses for each feature."
"Responses from ManageEngine should be faster."
"The engineering area needs improvement."
"The assets that can be discovered are pretty easy to manage, but there should be a better way to manage non-discoverable assets. Our development team works on bots and tests particular hardware. They have got different varieties of hardware. They want a feature for managing these assets within a warehouse kind of environment. For example, our IT has received 100 items, and they have assigned these items as a bulk unit to a project manager. The project manager further wants to distribute these items within his or her team. Instead of maintaining a separate Excel sheet, the project manager should be able to reallocate these items from within the tool so that we have hierarchical entities for the same unit."
"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."
"Having an integrated asset management tool, where I can plug in things that are offline, would be good."
"Since Spiceworks is a free tool, it's not very scriptable or customizable."
"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
"Sometimes, it can be difficult to integrate what you need."
"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."
"The SNMP sniffer requires a lot of work to get right."
More Spiceworks cons
 

Pricing and Cost Advice

"Its price is reasonable, but I wish it was lower."
"The tool is cheap."
"Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."
"The product is free! Get it now."
"It's free."
"It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
Read full review
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Healthcare Company
9%
Computer Software Company
9%
Government
8%
Computer Software Company
16%
Financial Services Firm
10%
University
9%
Real Estate/Law Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ManageEngine IT Asset Management?
In my opinion, it is the MDM; patch management and deployment are the valuable features.
See all answers
What is your experience regarding pricing and costs for ManageEngine IT Asset Management?
The pricing is reasonable for our company.
See all answers
What needs improvement with ManageEngine IT Asset Management?
Responses from ManageEngine should be faster. We also need to explore automated asset lifecycle management and integration with AI for asset management. Including features that automatically update...
See all answers
What do you like most about Spiceworks?
The solution is easy to use and easy to manage.
See all answers
What is your experience regarding pricing and costs for Spiceworks?
The tool is cheap.
See all answers
What needs improvement with Spiceworks?
The GUI must be improved. The GUI looks old-fashioned. The vendor must do some web development for it.
See all answers
 

Comparisons

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Compared 8% of the time
Axonius vs ManageEngine IT Asset Management Logo
Axonius vs ManageEngine IT Asset Management
Compared 6% of the time
Device42 vs ManageEngine IT Asset Management Logo
Device42 vs ManageEngine IT Asset Management
Compared 5% of the time
BMC Remedy vs ManageEngine IT Asset Management Logo
BMC Remedy vs ManageEngine IT Asset Management
Compared 4% of the time
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Zabbix vs Spiceworks Logo
Zabbix vs Spiceworks
Compared 30% of the time
ServiceNow vs Spiceworks Logo
ServiceNow vs Spiceworks
Compared 24% of the time
Lansweeper vs Spiceworks Logo
Lansweeper vs Spiceworks
Compared 24% of the time
ManageEngine ServiceDesk Plus vs Spiceworks Logo
ManageEngine ServiceDesk Plus vs Spiceworks
Compared 7% of the time
Freshdesk vs Spiceworks Logo
Freshdesk vs Spiceworks
Compared 7% of the time
More Spiceworks Competitors
 

Product Reports

Buyer's Guide
IT Asset Management
January 2025
ManageEngine IT Asset Management reportDownload ManageEngine IT Asset Management product report
Buyer's Guide
Spiceworks
December 2024
Spiceworks reportDownload Spiceworks product report
 

Learn More

ManageEngine
Spiceworks
 

Overview

ManageEngine AssetExplorer is a web-based IT Asset Management (ITAM) software that helps you monitor and manage assets in your network from Planning phase to Disposal phase. AssetExplorer provides you with a number of ways to ensure discovery of all the assets in your network. You can manage software & hardware assets, ensure software license compliance and track purchase orders & contracts - the whole nine yards! AssetExplorer is very easy to install and works right out of the box.

From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.
 

Sample Customers

TRA
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Buyer's Guide
ManageEngine IT Asset Management vs. Spiceworks
January 2025
Free Report: ManageEngine IT Asset Management vs. Spiceworks
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