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BMC Helix Discovery vs ManageEngine IT Asset Management comparison

BMC and ManageEngine are both solutions in the IT Asset Management category. BMC is ranked #2 with an average rating of 8.2, while ManageEngine is ranked #10 with an average rating of 10.0. BMC holds a 8.7% mindshare in IAM, compared to ManageEngine’s 5.7% mindshare. Additionally, 87% of BMC users are willing to recommend the solution, compared to 100% of ManageEngine users who would recommend it.
BMC Helix Discovery
Read 25 BMC Helix Discovery reviews
  • 2,948 Views
  • 1,467 Comparison Views
87% willing to recommend
ManageEngine IT Asset Manag...
Read 4 ManageEngine IT Asset Management reviews
  • 913 Views
  • 743 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between BMC Helix Discovery and ManageEngine IT Asset Management based on real PeerSpot user reviews.

Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed BMC Helix Discovery vs. ManageEngine IT Asset Management Report (Updated: October 2024).
Buyer's Guide
BMC Helix Discovery vs. ManageEngine IT Asset Management
October 2024
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Helped 816,636 peers since 2012
 

Categories and Ranking

BMC Helix Discovery
Ranking in IT Asset Management
2nd
Average Rating
8.6
Reviews Sentiment
6.0
Number of Reviews
25
Ranking in other categories
No ranking in other categories
ManageEngine IT Asset Manag...
Ranking in IT Asset Management
10th
Average Rating
9.2
Reviews Sentiment
7.9
Number of Reviews
4
Ranking in other categories
License Management (6th)
 

Mindshare comparison

As of November 2024, in the IT Asset Management category, the mindshare of BMC Helix Discovery is 8.7%, up from 8.3% compared to the previous year. The mindshare of ManageEngine IT Asset Management is 5.7%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management
 

Featured Reviews

Shirish Kamalapurkar - PeerSpot reviewer
Very stable, fast, and powerful with valuable inventory management features
Our company uses the solution as an inventory tool for customers. The solution discovers your infrastructure and lets you know what servers and network devices are on it. It gives you details about applications, hardware, and software such as how they are connected and the dependencies between…
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Anil Rao - PeerSpot reviewer
Helps with guarantee and warranty period management, license expiration tracking, device patches, and integration with our finance system for depreciation and invoicing
We are the users of the tool, and we are using it for our customers as well. We have multitenant operations, and we're using it for our customer. Our primary use cases are warranty period management, license expiration tracking, enterprise OS patches for devices like firewalls and switches, and…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of BMC Helix Discovery is it operates well. It is well known and has gained recognition for its software."
"The tool's accuracy of the results we receive looks promising in general. Its values are more than 95 percent accurate compared to other clients or different tools. I would say that Discovery offers a valuable mechanism to discover information."
"The solution's most valuable feature is service modeling."
"Weekly reports to management really make our life simple."
"The most valuable feature of the solution is its application dependency mapping."
"BMC provides great support. As managed service support, they are gold."
"The most valuable feature is the automated service mapping."
"It is a scalable solution."
More BMC Helix Discovery pros
"The technical support is great."
"The auto-discovery feature has helped us a lot."
"ManageEngine IT Asset Management helps with guarantee and warranty period management, license expiration tracking, device patches, and integration with our finance system for depreciation and invoicing."
"In my opinion, it is the MDM; patch management and deployment are the valuable features."
 

Cons

"The solution is definitely useful."
"BMC Helix Discovery needs more customization options."
"I would like to see the ability to scan some of the newer cloud platforms. I know that BMC has them on the roadmap, and they are coming soon, but they can't come fast enough. Being able to scan more of GCloud, Alibaba Cloud, or whatever the public clouds that our customers are buying, we need to make sure that Discovery can find them as well."
"Management of its own application infrastructure and integrations with other BMC tools."
"The license model could be more flexible and cheaper pricing."
"There isn't much that could be improved. The solution is pretty thorough, very easy to implement, and very easy to operate."
"BMC Helix Discovery is a bit tough to use and administer."
"The support from BMC Helix Discovery can improve, it takes a long time before we receive any feedback. It can take days to months sometimes."
More BMC Helix Discovery cons
"The asset management tool is costly."
"The assets that can be discovered are pretty easy to manage, but there should be a better way to manage non-discoverable assets. Our development team works on bots and tests particular hardware. They have got different varieties of hardware. They want a feature for managing these assets within a warehouse kind of environment. For example, our IT has received 100 items, and they have assigned these items as a bulk unit to a project manager. The project manager further wants to distribute these items within his or her team. Instead of maintaining a separate Excel sheet, the project manager should be able to reallocate these items from within the tool so that we have hierarchical entities for the same unit."
"Responses from ManageEngine should be faster."
"The engineering area needs improvement."
 

Pricing and Cost Advice

"I rate the pricing an eight out of ten. All BMC products are expensive."
"The solution offers yearly licenses."
"The licensing fee is very low."
"The price was fair compared to competitors. BMC is very affordable. There are optional consulting services to assist with implementation."
"The licenses are very complex and quite costly."
"We have a perpetual license for the solution."
"BMC is available for a reasonable price compared to ServiceNow — it's half the price."
"I've heard that the solution was expensive earlier but is now much cheaper than its competitors."
More BMC Helix Discovery pricing and cost advice
"Its price is reasonable, but I wish it was lower."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
17%
Energy/Utilities Company
8%
Manufacturing Company
7%
Financial Services Firm
10%
Computer Software Company
9%
Government
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BMC Helix Discovery?
I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between se...
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What is your experience regarding pricing and costs for BMC Helix Discovery?
I would rate the pricing around four out of ten. It is quite expensive.
See all answers
What needs improvement with BMC Helix Discovery?
The improvement I want to see is a reduction in duplicate records. In comparison with SCCM, SCCM does not have any duplicate records, which is a significant advantage. Discovery should adopt a simi...
See all answers
What do you like most about ManageEngine IT Asset Management?
In my opinion, it is the MDM; patch management and deployment are the valuable features.
See all answers
What is your experience regarding pricing and costs for ManageEngine IT Asset Management?
The pricing is good. We have plans to buy the licenses and work with the whole solution. The solution is highly recommended. I rate it ten out of ten.
See all answers
What needs improvement with ManageEngine IT Asset Management?
The engineering area needs improvement.
See all answers
 

Comparisons

ServiceNow vs BMC Helix Discovery Logo
ServiceNow vs BMC Helix Discovery
Compared 69% of the time
ServiceNow Discovery vs BMC Helix Discovery Logo
ServiceNow Discovery vs BMC Helix Discovery
Compared 9% of the time
Device42 vs BMC Helix Discovery Logo
Device42 vs BMC Helix Discovery
Compared 8% of the time
BMC Remedy vs BMC Helix Discovery Logo
BMC Remedy vs BMC Helix Discovery
Compared 6% of the time
Lansweeper vs BMC Helix Discovery Logo
Lansweeper vs BMC Helix Discovery
Compared 4% of the time
More BMC Helix Discovery Competitors
Lansweeper vs ManageEngine IT Asset Management Logo
Lansweeper vs ManageEngine IT Asset Management
Compared 76% of the time
ServiceNow vs ManageEngine IT Asset Management Logo
ServiceNow vs ManageEngine IT Asset Management
Compared 8% of the time
Axonius vs ManageEngine IT Asset Management Logo
Axonius vs ManageEngine IT Asset Management
Compared 6% of the time
Device42 vs ManageEngine IT Asset Management Logo
Device42 vs ManageEngine IT Asset Management
Compared 4% of the time
BMC Remedy vs ManageEngine IT Asset Management Logo
BMC Remedy vs ManageEngine IT Asset Management
Compared 4% of the time
More ManageEngine IT Asset Management Competitors
 

Product Reports

Buyer's Guide
BMC Helix Discovery
November 2024
BMC Helix Discovery reportDownload BMC Helix Discovery product report
Buyer's Guide
IT Asset Management
November 2024
ManageEngine IT Asset Management reportDownload ManageEngine IT Asset Management product report
 

Also Known As

Discovery, ADDM, Atrium Discovery & Dependency Mapping
No data available
 

Learn More

BMC
ManageEngine
 

Overview

BMC Discovery, formerly ADDM, is a digital enterprise management solution that automates asset discovery and application dependency mapping to build a holistic view of all your data center assets and the relationships between them. 

ManageEngine AssetExplorer is a web-based IT Asset Management (ITAM) software that helps you monitor and manage assets in your network from Planning phase to Disposal phase. AssetExplorer provides you with a number of ways to ensure discovery of all the assets in your network. You can manage software & hardware assets, ensure software license compliance and track purchase orders & contracts - the whole nine yards! AssetExplorer is very easy to install and works right out of the box.

 

Sample Customers

Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)
TRA
Buyer's Guide
BMC Helix Discovery vs. ManageEngine IT Asset Management
October 2024
Free Report: BMC Helix Discovery vs. ManageEngine IT Asset Management
Find out what your peers are saying about BMC Helix Discovery vs. ManageEngine IT Asset Management and other solutions. Updated: October 2024.
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We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.