BMC Helix Discovery vs ManageEngine IT Asset Management comparison

BMC Helix and ManageEngine are both solutions in the IT Asset Management category. BMC Helix is ranked #5 with an average rating of 8.4, while ManageEngine is ranked #8 with an average rating of 8.6. BMC Helix holds a 4.9% mindshare in IAM, compared to ManageEngine’s 4.3% mindshare. Additionally, 88% of BMC Helix users are willing to recommend the solution, compared to 100% of ManageEngine users who would recommend it.

BMC Helix Discovery

Read 29 BMC Helix Discovery reviews

2,209 Views
2,165 Comparison Views

88% willing to recommend

ManageEngine IT Asset Manag...

Read 9 ManageEngine IT Asset Management reviews

1,527 Views
1,298 Comparison Views

100% willing to recommend

BMC Helix Discovery

ManageEngine IT Asset Manag...

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 18, 2024

ManageEngine IT Asset Management and BMC Helix Discovery are competing in the IT asset and discovery solutions category. BMC Helix Discovery seems to have the upper hand, with its advanced discovery capabilities making it highly valued for large organizations.

Features: ManageEngine IT Asset Management offers comprehensive asset tracking, integrated ticketing, and compliance management. It also provides device patches, license expiration tracking, and integration with finance systems for depreciation. BMC Helix Discovery stands out with automated service mapping, dynamic service modeling, and extensive application mapping. It is agentless, ensuring non-intrusive discovery of IT infrastructure.

Room for Improvement: ManageEngine IT Asset Management could enhance its deployment flexibility by offering more cloud-native solutions and expand its discovery automation capabilities. Additionally, improving the UI for easier asset management will be beneficial. BMC Helix Discovery can improve its pricing model to make it more accessible for smaller enterprises, enhance support personalization, and increase integration capabilities beyond current platforms.

Ease of Deployment and Customer Service: BMC Helix Discovery employs a cloud-native deployment model, allowing quick implementations without extensive infrastructure. In contrast, ManageEngine IT Asset Management is deployed on-premises, requiring more setup time but providing personalized customer service support. BMC relies on self-service resources and community forums.

Pricing and ROI: ManageEngine IT Asset Management is known for its lower setup costs, making it an affordable choice for small to medium enterprises, offering good ROI in affordability. BMC Helix Discovery's higher cost comes with significant ROI for larger organizations due to its detailed and automated infrastructure insights, justifying the investment with its comprehensive discovery capabilities.

To learn more, read our detailed BMC Helix Discovery vs. ManageEngine IT Asset Management Report (Updated: January 2026).

Buyer's Guide

BMC Helix Discovery vs. ManageEngine IT Asset Management

January 2026

Download the complete report

Helped 881,757 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Helix Discovery

Ranking in IT Asset Management

5th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

ManageEngine IT Asset Manag...

Ranking in IT Asset Management

8th

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

License Management (1st)

Mindshare comparison

As of February 2026, in the IT Asset Management category, the mindshare of BMC Helix Discovery is 4.9%, down from 8.9% compared to the previous year. The mindshare of ManageEngine IT Asset Management is 4.3%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Asset Management Market Share Distribution
Product	Market Share (%)
BMC Helix Discovery	4.9%
ManageEngine IT Asset Management	4.3%
Other	90.8%

IT Asset Management

Featured Reviews

JonathanPic

Presales Manager at HCLSoftware

Comprehensive discovery has populated our CMDB and provides deep insight into asset relationships

The applicability depends on the customer environment. Usually it is straightforward to apply the policies. BMC Helix Discovery is seamless and has many plugins available. It is a good feature that they offer. I have heard about it, but I am not currently using it, though I know that they have that feature available. BMC Helix Discovery provides a lot of information that can be obtained from discovery, including the relationship between the CIs and how many CIs are orphans. The analytics capabilities are strong.

Read full review

Chandra Pogaru

Technical Consultant at alnafitha IT

Tickets are managed efficiently across departments, ensuring continuous network monitoring

I predominantly use ManageEngine OpManager for network monitoring. Starting from my switches, firewalls, routers, and so on, the main use case is to ensure continuous monitoring of network devices. It provides unified console access, offering live performance metrics and granular details, including…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Accuracy and clarity are vastly improved for the service lines."

"The solution is definitely useful."

"A valuable feature concerns the ability to integrate with different solutions."

"The initial setup is simple."

"The most valuable feature of the solution is its application dependency mapping."

"The initial setup was quite easy."

"I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between services, it learns how it works. So, it learns to predict when a problem is going to happen. It becomes predictive in an autonomous way."

"The best aspect of BMC Helix Discovery is its flexibility. You can perform scanning at any time, and it provides substantial data for extraction."

More BMC Helix Discovery pros

"The technical support is great."

"The most valuable component of the ITSM tool is the help desk due to its organized way of raising tickets."

"As far as IT Asset Management is concerned, I would rate it at ten out of ten."

"In my opinion, it is the MDM; patch management and deployment are the valuable features."

"This is a very stable solution."

"We are satisfied with the product because each module is user-friendly, and we can customize it based on our organization's requirements."

"ManageEngine IT Asset Management helps with guarantee and warranty period management, license expiration tracking, device patches, and integration with our finance system for depreciation and invoicing."

"The ability to define custom templates for asset management helps track assets, budgets, warranties, and expiries effectively."

More ManageEngine IT Asset Management pros

Cons

"The solution's scalability is an area with certain shortcomings where improvements are needed."

"It is very complicated to use."

"BMC is agentless discovery, followed by hybrid discovery, which performs discovery across clouds, on-premises, and then dynamic service modeling."

"We would like updates more often."

"The interface is quite old and can be outdated."

"A review of end of life data would be nice."

"The monitoring tools could be more stable."

"BMC Helix Discovery needs more customization options."

More BMC Helix Discovery cons

"The asset management tool is costly."

"The assets that can be discovered are pretty easy to manage, but there should be a better way to manage non-discoverable assets. Our development team works on bots and tests particular hardware. They have got different varieties of hardware. They want a feature for managing these assets within a warehouse kind of environment. For example, our IT has received 100 items, and they have assigned these items as a bulk unit to a project manager. The project manager further wants to distribute these items within his or her team. Instead of maintaining a separate Excel sheet, the project manager should be able to reallocate these items from within the tool so that we have hierarchical entities for the same unit."

"It requires some development to be better, more comfortable, and usable, enhancing customer satisfaction."

"I would love to see a digital adoption feature or guide that navigates first-time users through the application, as it is quite complex with many relevant and irrelevant elements."

"The engineering area needs improvement."

"I hope it includes barcode features, as barcode scanning and MacAdes cannot currently be mapped with this field."

"It would be helpful if there were a premium technician license that includes all the suites, eliminating the need to buy separate licenses for each feature."

More ManageEngine IT Asset Management cons

Pricing and Cost Advice

"BMC is available for a reasonable price compared to ServiceNow — it's half the price."

"The price was fair compared to competitors. BMC is very affordable. There are optional consulting services to assist with implementation."

"I've heard that the solution was expensive earlier but is now much cheaper than its competitors."

"The licenses are very complex and quite costly."

"We have a perpetual license for the solution."

"I rate the pricing an eight out of ten. All BMC products are expensive."

"The solution offers yearly licenses."

"It's not a cheap product. But the benefits it delivers is that it's a fair price."

More BMC Helix Discovery pricing and cost advice

"Its price is reasonable, but I wish it was lower."

See which vendors are best for you

Use our free recommendation engine to learn which IT Asset Management solutions are best for your needs.

See recommendations

881,757 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

10%

Manufacturing Company

10%

Government

Financial Services Firm

11%

Government

10%

Computer Software Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What do you like most about BMC Helix Discovery?

I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between se...

See all answers

What is your experience regarding pricing and costs for BMC Helix Discovery?

That's always a million dollar question regarding whether the solution is affordable or quite expensive; if you talk to the vendor, the pricing's great, but end users are always looking for a bette...

See all answers

What needs improvement with BMC Helix Discovery?

Technical support from BMC is generally good. Resolutiion time is what's bothering me, as it's not always easy to get to the correct person or the right technical level needed to resolve the issue.

See all answers

What is your experience regarding pricing and costs for ManageEngine IT Asset Management?

The pricing of ManageEngine IT Asset Management is publicly available, so customers can verify its fairness. Some companies may request discounts, which ManageEngine can provide. The licensing mode...

See all answers

What needs improvement with ManageEngine IT Asset Management?

When we encounter issues with ManageEngine IT Asset Management, we check the online portal or ChatGPT, and they provide numerous knowledge bases on YouTube and Google. However, the issue is that th...

See all answers

What advice do you have for others considering ManageEngine IT Asset Management?

The pricing of ManageEngine IT Asset Management is handled by the management team, so I am not involved with that aspect. I consider it a stable solution. My overall rating for ManageEngine IT Asse...

See all answers

Comparisons

ServiceNow vs BMC Helix Discovery

Compared 41% of the time

ServiceNow Discovery vs BMC Helix Discovery

Compared 20% of the time

Device42 vs BMC Helix Discovery

Compared 7% of the time

Lansweeper vs BMC Helix Discovery

Compared 7% of the time

More BMC Helix Discovery Competitors

Lansweeper vs ManageEngine IT Asset Management

Compared 38% of the time

ServiceNow vs ManageEngine IT Asset Management

Compared 15% of the time

Snow License Manager vs ManageEngine IT Asset Management

Compared 7% of the time

Qualys VMDR vs ManageEngine IT Asset Management

Compared 5% of the time

Aranda Asset Management vs ManageEngine IT Asset Management

Compared 2% of the time

More ManageEngine IT Asset Management Competitors

Product Reports

Buyer's Guide

BMC Helix Discovery

February 2026

Download BMC Helix Discovery product report

Buyer's Guide

ManageEngine IT Asset Management

January 2026

Download ManageEngine IT Asset Management product report

Also Known As

Discovery, ADDM, Atrium Discovery & Dependency Mapping

No data available

Overview

BMC Discovery, formerly ADDM, is a digital enterprise management solution that automates asset discovery and application dependency mapping to build a holistic view of all your data center assets and the relationships between them.

BMC Helix

ManageEngine AssetExplorer is a web-based IT Asset Management (ITAM) software that helps you monitor and manage assets in your network from Planning phase to Disposal phase. AssetExplorer provides you with a number of ways to ensure discovery of all the assets in your network. You can manage software & hardware assets, ensure software license compliance and track purchase orders & contracts - the whole nine yards! AssetExplorer is very easy to install and works right out of the box.

ManageEngine

Sample Customers

Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)

TRA

Buyer's Guide

BMC Helix Discovery vs. ManageEngine IT Asset Management

January 2026

Free Report: BMC Helix Discovery vs. ManageEngine IT Asset Management

Find out what your peers are saying about BMC Helix Discovery vs. ManageEngine IT Asset Management and other solutions. Updated: January 2026.

DOWNLOAD NOW

881,757 professionals have used our research since 2012.

See our BMC Helix Discovery vs. ManageEngine IT Asset Management report.

See our list of best IT Asset Management vendors.

We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.