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BMC Helix Discovery vs Device42 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
BMC Helix Discovery delivers a 314% ROI by optimizing operations, reducing costs, and significantly cutting administrative efforts.
No sentiment score available
 

Scalability Issues

Sentiment score
7.7
BMC Helix Discovery provides scalable solutions for diverse environments, praised for ease of expansion and accommodating organizational growth efficiently.
No sentiment score available
 

Setup Cost

Device42's pricing is generally affordable but varies, with scalability concerns for large organizations, costing $10,000 to $100,000 annually.
 

Categories and Ranking

BMC Helix Discovery
Ranking in IT Asset Management
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
25
Ranking in other categories
No ranking in other categories
Device42
Ranking in IT Asset Management
6th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Configuration Management Databases (2nd), IP Address Management (IPAM) Tools (3rd), Data Center Infrastructure Management (3rd)
 

Mindshare comparison

As of December 2024, in the IT Asset Management category, the mindshare of BMC Helix Discovery is 9.0%, up from 8.3% compared to the previous year. The mindshare of Device42 is 6.0%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management
 

Featured Reviews

Shirish Kamalapurkar - PeerSpot reviewer
Very stable, fast, and powerful with valuable inventory management features
Our company uses the solution as an inventory tool for customers. The solution discovers your infrastructure and lets you know what servers and network devices are on it. It gives you details about applications, hardware, and software such as how they are connected and the dependencies between…
Krishna Gopal Singh - PeerSpot reviewer
Good reporting and discovery capabilities, and helpful for understanding device dependencies and asset management
Its price needs to be improved. It is more expensive than some of the other tools out there. Their support is good, but their knowledge base should be better. There should be a common area where we can search and find solutions for our queries or issues. We don't always need to raise a ticket with the Device42 support team. Currently, if you want to ping devices, you need to log into Appliance Manager. This feature should be available on the Device42 side. You should be able to use the ping utility without logging into Appliance Manager. The features that are there in Appliance Manager should also be available on the main Device42 server so that you have more control on one screen. You don't need to switch to another portal, but it is not something critical.
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824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
16%
Manufacturing Company
8%
Energy/Utilities Company
8%
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC Helix Discovery?
I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between se...
What is your experience regarding pricing and costs for BMC Helix Discovery?
I would rate the pricing around four out of ten. It is quite expensive.
What needs improvement with BMC Helix Discovery?
The improvement I want to see is a reduction in duplicate records. In comparison with SCCM, SCCM does not have any duplicate records, which is a significant advantage. Discovery should adopt a simi...
What is your experience regarding pricing and costs for Device42?
Based on the use case for Device42, I found the solution a bit expensive. However, when you look at the support and the industry standards, Device42 was on par with the industry. Device42 is a litt...
What needs improvement with Device42?
The product must provide AI features. It would be very useful if I could create datasets or queries from an AI interface.
 

Comparisons

 

Also Known As

Discovery, ADDM, Atrium Discovery & Dependency Mapping
No data available
 

Learn More

 

Overview

 

Sample Customers

Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)
Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.
Find out what your peers are saying about BMC Helix Discovery vs. Device42 and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.