Qualys VMDR and BMC Helix Discovery are solutions in vulnerability management and IT asset discovery, respectively. BMC Helix Discovery is seen as superior due to its robust features, making it worth the investment.
Features: Qualys VMDR offers extensive vulnerability management capabilities, integration with various third-party tools, and real-time data analytics. BMC Helix Discovery is praised for its automated discovery of assets and dependencies, detailed topology maps, and in-depth insights into IT environments.
Room for Improvement: Qualys VMDR users cite the need for enhancements in reporting functionalities, more straightforward configuration options, and better UI design. BMC Helix Discovery users desire better customization features, more streamlined documentation, and improved scalability.
Ease of Deployment and Customer Service: Qualys VMDR is noted for its cloud-based deployment model and responsive customer service. BMC Helix Discovery, while offering a cloud deployment option, is regarded as more complex to implement but has highly rated customer service.
Pricing and ROI: Qualys VMDR is recognized for its cost-effectiveness and quick return on investment. BMC Helix Discovery, positioned at a higher price point, is justified by users due to its advanced features and long-term value.
The technical support provided by Qualys is pretty good.
The response time takes a while.
It does not automate patching unless the patch management module is purchased separately.
The response time of technical support takes a while.
Scalability depends on the license and the number of assets being monitored.
I would rate the pricing between seven to eight out of ten.
Qualys VMDR offers a one-stop solution for monitoring and reporting.
I like the automated report generation and vulnerability report generation.
BMC Discovery, formerly ADDM, is a digital enterprise management solution that automates asset discovery and application dependency mapping to build a holistic view of all your data center assets and the relationships between them.
Vulnerability Management, Detection, and Response (VMDR) is a cornerstone product of the Qualys TruRisk Platform and a global leader in the enterprise-grade vulnerability management (VM) vendor space. With VMDR, enterprises are empowered with visibility and insight into cyber risk exposure - making it easy to prioritize vulnerabilities, assets, or groups of assets based on business risk. Security teams can take action to mitigate risk, helping the business measure their actual risk exposure over time.
Qualys VMDR offers an all-inclusive risk-based vulnerability management solution to prioritize vulnerabilities and assets based on risk and business criticality. VMDR seamlessly integrates with configuration management databases (CMDB), Qualys Patch Management, Custom Assessment and Remediation (CAR), Qualys TotalCloud and other Qualys and non-Qualys solutions to facilitate vulnerability detection and remediation across the entire enterprise.
With VMDR, users are empowered with actionable risk insights that translate vulnerabilities and exploits into optimized remediation actions based on business impact. Qualys customers can now aggregate and orchestrate data from the Qualys Threat Library, 25+ threat intelligence feeds, and third-party security and IT solutions, empowering organizations to measure, communicate, and eliminate risk across on-premises, hybrid, and cloud environments.
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