Qualys VMDR and BMC Helix Discovery compete in the vulnerability management and infrastructure management markets. Qualys VMDR appears to have the upper hand in comprehensive security features, while BMC Helix Discovery excels in intuitive design and integration with BMC solutions.
Features: Qualys VMDR stands out for its extensive vulnerability management features, continuous monitoring, and up-to-date assessments. It also integrates seamlessly with various systems, offering users flexible deployment options and a versatile dashboard for effective asset and risk management. BMC Helix Discovery is recognized for automated service mapping, providing a holistic view of infrastructure. It integrates smoothly with BMC ITSM and other external solutions, offering unique security features and user-friendly interfaces, making it ideal for managing complex IT environments.
Room for Improvement: Qualys VMDR may experience challenges with its cloud dependency, occasional slow scanning speeds, and a complex interface that could hinder novice users. Additionally, users highlight the need for enhanced reporting and better patch management integration. BMC Helix Discovery requires improvements in client-side discovery features and stability in monitoring tools. Integration with other systems and improving user-friendliness for complex tasks are areas of focus, with scalability and duplicate record issues also being noted.
Ease of Deployment and Customer Service: Qualys VMDR offers varied deployment options, including on-premises and hybrid cloud, supporting adaptability across diverse IT setups. Customer service feedback is mixed, with reports of slow responses. BMC Helix Discovery also supports multiple deployment methods and is praised for efficient customer service and technical support, though licensing complexity can be challenging. Both platforms have room for improvement in support responsiveness and consistency.
Pricing and ROI: Qualys VMDR is considered more expensive than competitors but offers significant ROI due to its comprehensive features and security benefits. Pricing varies, and negotiation can lead to favorable deals based on organizational needs. BMC Helix Discovery provides a competitive pricing model, seen as economical compared to higher-priced competitors like ServiceNow, with its ROI positively perceived in environments requiring detailed infrastructure insights.
BMC Discovery, formerly ADDM, is a digital enterprise management solution that automates asset discovery and application dependency mapping to build a holistic view of all your data center assets and the relationships between them.
Vulnerability Management, Detection, and Response (VMDR) is a cornerstone product of the Qualys TruRisk Platform and a global leader in the enterprise-grade vulnerability management (VM) vendor space. With VMDR, enterprises are empowered with visibility and insight into cyber risk exposure - making it easy to prioritize vulnerabilities, assets, or groups of assets based on business risk. Security teams can take action to mitigate risk, helping the business measure their actual risk exposure over time.
Qualys VMDR offers an all-inclusive risk-based vulnerability management solution to prioritize vulnerabilities and assets based on risk and business criticality. VMDR seamlessly integrates with configuration management databases (CMDB), Qualys Patch Management, Custom Assessment and Remediation (CAR), Qualys TotalCloud and other Qualys and non-Qualys solutions to facilitate vulnerability detection and remediation across the entire enterprise.
With VMDR, users are empowered with actionable risk insights that translate vulnerabilities and exploits into optimized remediation actions based on business impact. Qualys customers can now aggregate and orchestrate data from the Qualys Threat Library, 25+ threat intelligence feeds, and third-party security and IT solutions, empowering organizations to measure, communicate, and eliminate risk across on-premises, hybrid, and cloud environments.
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