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BMC TrueSight Operations Management vs Cisco Intersight comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
7.5
Cisco Intersight's customer support is praised for professionalism and knowledge, though experiences vary, with some reporting mixed results.
 

Room For Improvement

No sentiment score available
Sentiment score
6.4
Cisco Intersight struggles with bugs, integration issues, and usability, needing better third-party support, automation, and deployment ease.
 

Scalability Issues

No sentiment score available
Sentiment score
5.1
Cisco Intersight is scalable, cloud-based, requires minimal management, and adapts easily to varying business demands and users.
 

Setup Cost

No sentiment score available
No sentiment score available
Cisco Intersight offers competitive pricing with no extra fees, perceived as cost-effective and valuable by users.
 

Stability Issues

No sentiment score available
Sentiment score
6.8
Cisco Intersight is generally stable, though stability issues may arise with new features; users value its consistent performance.
 

Valuable Features

No sentiment score available
Sentiment score
8.6
Cisco Intersight excels in integration, cloud management, automation, and analytics, offering scalability and unified data center oversight.
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in IT Infrastructure Monitoring
17th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (18th), Event Monitoring (2nd), Cloud Monitoring Software (19th), AIOps (6th)
Cisco Intersight
Ranking in IT Infrastructure Monitoring
20th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
10
Ranking in other categories
Cloud Management (12th)
 

Mindshare comparison

As of November 2024, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight Operations Management is 1.0%, down from 1.4% compared to the previous year. The mindshare of Cisco Intersight is 2.4%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Srri G - PeerSpot reviewer
The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.
David Fartouk - PeerSpot reviewer
Helps know whether a solution is deployed correctly, but the automation capabilities are difficult to use
We used the solution's automation capabilities, but it wasn’t easy. It was part of why we took some time to deploy the solution. It didn't give us much value. It wasn't that good. Intersight is a pretty complex solution. It can give you a lot of things, but nothing is simple. The usability must be better.
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816,562 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
14%
Government
7%
Manufacturing Company
7%
Computer Software Company
42%
Financial Services Firm
8%
Manufacturing Company
5%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What do you like most about Cisco Intersight?
Intersight can validate our environment.
What needs improvement with Cisco Intersight?
We used the solution's automation capabilities, but it wasn’t easy. It was part of why we took some time to deploy the solution. It didn't give us much value. It wasn't that good. Intersight is a p...
What is your primary use case for Cisco Intersight?
We use the solution for server management across various locations.
 

Also Known As

ProactiveNet, TrueSight Operations Management
Intersight
 

Learn More

Video not available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
EXMAR, RapidScale
Find out what your peers are saying about BMC TrueSight Operations Management vs. Cisco Intersight and other solutions. Updated: October 2024.
816,562 professionals have used our research since 2012.