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BMC TrueSight Operations Management vs IBM Instana Observability comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in Application Performance Monitoring (APM) and Observability
19th
Average Rating
8.2
Number of Reviews
50
Ranking in other categories
Event Monitoring (2nd), IT Infrastructure Monitoring (17th), Cloud Monitoring Software (19th), AIOps (7th)
IBM Instana Observability
Ranking in Application Performance Monitoring (APM) and Observability
49th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of BMC TrueSight Operations Management is 0.7%, down from 1.0% compared to the previous year. The mindshare of IBM Instana Observability is 0.2%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

VC
Apr 26, 2024
Provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems
We use the solution to monitor a vast infrastructure, including operating systems, maintenance, Windows, services, processes, applications, and databases. Therefore, we have integrations with monitoring products such as Microsoft, Cisco, and SaaS solutions for management The solution provides…
DA
May 22, 2024
Used for observability and application performance management
The solution is mainly used for observability and application performance management The solution has a one-second resolution, giving you the status of your application within one second. The solution should include log management and improve reporting and integration with Cognos. I have been…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool is flexible enough to be customized based on customer requirements."
"It works irrespective of the operating system we’re running."
"The major advantage of the product is estate management."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"The solution has a one-second resolution, giving you the status of your application within one second."
 

Cons

"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"Deployment requires lots of resources (servers). It has too many consoles."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"The UI for the end users could be improved and more flexible than it is now."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"The solution should include log management and improve reporting and integration with Cognos."
 

Pricing and Cost Advice

"Though I have no clue about the tool's actual price, I know that it is astronomical."
"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"The solution is based on endpoints and knowledge models which can be costly."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
"Pricing is very high."
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"The cost depends on the usage."
"The solution's pricing is reasonable compared to that of its competitors like Dynatrace."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
14%
Government
8%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What is your experience regarding pricing and costs for IBM Instana Observability?
The solution's pricing is reasonable compared to that of its competitors like Dynatrace. In India, the solution costs around INR 1,00,000 per node.
What needs improvement with IBM Instana Observability?
The solution should include log management and improve reporting and integration with Cognos.
What is your primary use case for IBM Instana Observability?
The solution is mainly used for observability and application performance management.
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Learn More

 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Information Not Available
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: August 2024.
800,688 professionals have used our research since 2012.