BMC TrueSight Operations Management and IBM Tivoli Business Service Manager are products focused on optimizing IT operations and service management. While BMC offers competitive pricing and excellent support, IBM's extensive features make it a strong contender for those valuing functionality over cost.
Features: BMC TrueSight Operations Management offers advanced monitoring, predictive analytics, and an integrated IT operations approach, providing comprehensive insight into performance and anomalies. IBM Tivoli Business Service Manager excels in business service management with detailed visualization and comprehensive service impact analysis, emphasizing business service insights.
Ease of Deployment and Customer Service: BMC TrueSight Operations Management is known for its straightforward deployment model, integrating well with existing systems, supported by prompt and effective customer service. IBM Tivoli Business Service Manager may have a more involved setup process but offers comprehensive support options and a solid knowledge base, providing extensive deployment support.
Pricing and ROI: BMC TrueSight Operations Management generally incurs lower setup costs, delivering quick ROI with efficient monitoring capabilities and scalability. IBM Tivoli Business Service Manager may require higher initial investment but offers a feature-rich environment with potential long-term returns through enhanced business service management.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.