BMC TrueSight vs IDERA SQL Diagnostic Manager for SQL Server comparison

BMC Helix and IDERA are both solutions in the Event Monitoring category. BMC Helix is ranked #8 with an average rating of 9.0, while IDERA is ranked #15. BMC Helix holds a 7.2% mindshare in EM, compared to IDERA’s 2.9% mindshare. Additionally, 86% of BMC Helix users are willing to recommend the solution, compared to 92% of IDERA users who would recommend it.

BMC TrueSight

Read 51 BMC TrueSight reviews

3,620 Views
760 Comparison Views

86% willing to recommend

IDERA SQL Diagnostic Manage...

Read 9 IDERA SQL Diagnostic Manager for SQL Server reviews

1,162 Views
209 Comparison Views

92% willing to recommend

BMC TrueSight

IDERA SQL Diagnostic Manage...

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 7, 2025

BMC TrueSight and IDERA SQL Diagnostic Manager for SQL Server compete in database monitoring and management. BMC offers comprehensive features, but IDERA is preferred for SQL Server specialization.

Features: BMC TrueSight includes predictive analytics, proactive problem identification, and detailed infrastructure management. IDERA offers real-time SQL performance diagnostics, historical data tracking, and alerting functions for SQL Server environments.

Room for Improvement: BMC TrueSight could enhance ease of use and streamline deployment processes. Improved integration flexibility and simplified alert customization may also benefit users. IDERA could expand support for broader database environments and refine its user interface for enhanced navigation. Adding more advanced analytics and reporting features would further strengthen its offerings.

Ease of Deployment and Customer Service: IDERA is recognized for straightforward installation and responsive customer support, simplifying adoption. BMC TrueSight might have a steeper learning curve due to its complexity, but it offers extensive support resources to aid users.

Pricing and ROI: BMC TrueSight generally has a higher initial cost, requiring significant investment, impacting short-term ROI but potentially offering long-term value. IDERA generally offers a lower upfront cost and quicker ROI for SQL Server management, appealing to budget-conscious buyers.

To learn more, read our detailed BMC TrueSight vs. IDERA SQL Diagnostic Manager for SQL Server Report (Updated: December 2025).

Buyer's Guide

BMC TrueSight vs. IDERA SQL Diagnostic Manager for SQL Server

December 2025

Download the complete report

Helped 881,227 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight

Ranking in Event Monitoring

8th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (28th), IT Infrastructure Monitoring (31st), Cloud Monitoring Software (25th), AIOps (5th)

IDERA SQL Diagnostic Manage...

Ranking in Event Monitoring

15th

Average Rating

8.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Database Development and Management (12th)

Mindshare comparison

As of January 2026, in the Event Monitoring category, the mindshare of BMC TrueSight is 7.2%, down from 11.9% compared to the previous year. The mindshare of IDERA SQL Diagnostic Manager for SQL Server is 2.9%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Event Monitoring Market Share Distribution
Product	Market Share (%)
BMC TrueSight	7.2%
IDERA SQL Diagnostic Manager for SQL Server	2.9%
Other	89.9%

Event Monitoring

Featured Reviews

NikhilKalwint

Technical Specialist at ServiceIO

Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation

I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…

Read full review

reviewer2317098

Assistant at a tech services company with 1,001-5,000 employees

Offers effective monitoring of resources but lacks the ability to connect to an AWS instance and write custom queries.

We use it mainly for monitoring, including CPU, memory, and disk space, and for troubleshooting purposes We've set up alerts to notify us when performance deviates from the baseline we've configured for each resource. So, whenever that happens, we get an alert and can investigate immediately. So,…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a stable solution."

"BMC TrueSight Operations Management is easily scalable."

"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."

"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."

"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."

"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."

"The most beneficial part of the product in terms of IT monitoring revolves around the areas involving automation, and it also serves as an end-to-end event management and incident management tool."

"The Event Management is outstanding; still is the most interesting part of the product."

More BMC TrueSight pros

"We're able to diagnose issues prior to their actually becoming issues. Without the alerting, we wouldn't have a clue as to what was going to happen. With the alerting, it gives us a heads-up that a specific threshold has been met, and we need to take specific action."

"Monitors and alerts on our mission critical instances in real-time on a 24/7 basis."

"The most valuable features are disk space projections for planning, and also the Snapshotting ability, to look back in time, to see what was going on the server at a particular time. It's basically the output of an sp_who2."

"The ability to go back and look at historical data is the most valuable feature."

"The best part of SQL DM is the ability to customize alerts and counters. This allows our team to find an issue then alert on the issue at a granular level."

"Memory and CPU utilization features are good."

"SQL DM made troubleshooting much easier and allowed multiple people to look into an issue with confidence."

Cons

"The UI for the end users could be improved and more flexible than it is now."

"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."

"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."

"The solution's support service could be better."

"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."

"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."

"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."

"The product must provide more AI capabilities."

More BMC TrueSight cons

"I'm going to do an upgrade which may resolve my issues, but one area for improvement is its ability to handle the amount of data that we collect with it. We're likely one of the largest installations, with over 300 servers being collected with this product, and sometimes there are gaps. That would really be my only concern, in terms of how the data is collected and stored, for consistency."

"It would helpful if SQL DM could mark when changes are made within the program."

"I would absolutely love to create customized dashboards but, unfortunately, they don't provide me the information that I need to create the report. The report I need is the detail or the transaction detail that's happening on those Snapshots. I'd like to be able to go back through time and search for things. I don't have that functionality, which is very disappointing. That's pretty bad and frustrating because I could query it and find out so much information about what's hitting my environment and when, but instead, they want control over it and to not give me that information. So it's encrypted. I can't pull it out and that is really bothersome."

"We don't find that it helps us with performance monitoring and diagnostics. We find that SentryOne does that better. Also, in terms of alerts, we had to customize them dramatically so that we didn't get alerted on every little thing."

"The initial setup gives too many user rights to the server, so you have to put a user that is part administrator's group - that's the preferred way - on each server, which is kind of a risk. You want to do least privilege and you're not doing that."

"One thing I'd like to see is the ability to view the execution plan and have the system automatically recommend potential query optimizations, especially at the query level."

"They can improve checking the status of the CPU, memory, and IO utilization from each task."

Pricing and Cost Advice

"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."

"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."

"Other products are more expensive than BMC TrueSight."

"We did a five-year, multimillion dollar deal."

"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."

"It is a relatively inexpensive solution."

"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."

"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."

More BMC TrueSight pricing and cost advice

"The pricing is reasonable, it's comparable with the competitors."

"We were upgraded to Premium Support without their actually asking us, when we were quoted. Then I asked for Standard Support and that they had to re-quote us that. But they don't do that by default. They upcharge you by default, which I didn't think was very nice, without even asking."

See which vendors are best for you

Use our free recommendation engine to learn which Event Monitoring solutions are best for your needs.

See recommendations

881,227 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

20%

Computer Software Company

10%

Outsourcing Company

Government

Comms Service Provider

Financial Services Firm

Healthcare Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	6
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	5
Large Enterprise	4

Questions from the Community

What do you like most about BMC TrueSight Operations Management?

The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.

See all answers

What is your experience regarding pricing and costs for BMC TrueSight Operations Management?

BMC TrueSight licensing costs are on the more expensive side.

See all answers

What needs improvement with BMC TrueSight Operations Management?

There are some complexities with deployment that could be improved in BMC TrueSight.

See all answers

Ask a question

Earn 20 points

Comparisons

Dynatrace vs BMC TrueSight

Compared 8% of the time

BMC Helix Operations Management with AIOps vs BMC TrueSight

Compared 5% of the time

Zabbix vs BMC TrueSight

Compared 4% of the time

Centreon vs BMC TrueSight

Compared 4% of the time

ServiceNow IT Operations Management vs BMC TrueSight

Compared 4% of the time

More BMC TrueSight Competitors

Redgate SQL Toolbelt Essentials vs IDERA SQL Diagnostic Manager for SQL Server

Compared 24% of the time

SolarWinds Database Performance Analyzer vs IDERA SQL Diagnostic Manager for SQL Server

Compared 16% of the time

Spotlight vs IDERA SQL Diagnostic Manager for SQL Server

Compared 11% of the time

SQL Sentry vs IDERA SQL Diagnostic Manager for SQL Server

Compared 10% of the time

SCOM vs IDERA SQL Diagnostic Manager for SQL Server

Compared 9% of the time

More IDERA SQL Diagnostic Manager for SQL Server Competitors

Product Reports

Buyer's Guide

BMC TrueSight

January 2026

Download BMC TrueSight product report

Buyer's Guide

IDERA SQL Diagnostic Manager for SQL Server

January 2026

IDERA SQL Diagnostic Manager for SQL Server report

Download IDERA SQL Diagnostic Manager for SQL Server product report

Also Known As

ProactiveNet, TrueSight Operations Management

IDERA SQL DM, IDERA SQL Diagnostic Manager

Overview

BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.

BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.

What are BMC TrueSight's key features?

Robust Event Management: Offers efficient handling of events.
Seamless Integration: Integrates easily with existing systems.
Comprehensive Monitoring: Supports hardware to cloud infrastructure.
Centralized Console: Simplifies management processes.
Automated Triage: Standardizes alerts for better efficiency.
Proactive Monitoring: Improves forecasting and issue prevention.
Capacity Optimization: Efficiently manages resources.
Customizability: Tailors to specific service needs.

What benefits and ROI should users seek in BMC TrueSight?

Enhanced Proactive Management: Reduces downtime through efficient monitoring.
Improved Troubleshooting: Provides visibility into systems for quick issue resolution.
Effective Integration: Blends well with other tools and platforms.
Resource Efficiency: Optimizes use of infrastructure and servers.
Global Support: Facilitates operations across sectors worldwide.

BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.

BMC Helix

SQL Diagnostic Manager for SQL Server helps database administrators to find and fix SQL Server performance problems in physical, virtual, and cloud environments. Unlike its competition, it provides effective scalability, advanced SQL query analysis and optimization, prescriptive analysis with corrective SQL scripts, powerful automated alert responses, broad PowerShell integration, complete customization, and extensive support for current and legacy SQL Server and Windows.

IDERA

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank

Padnos, University of Notre Dame, D4, Infeon Technologies, Chevron, LC Waikiki, Sisters of Saint Francis Health Services, Seattle Cancer Care Alliance, CVE, Colorado State University, St. Charles, Chaucer PLC, 1-800-Flowers, Ancoris, Money Management, National Opinion Research Center, California Department of Health, Plexus; Aviva, Burlington Northern Santa Fe, CBS, Comcast, Google, Merck, Regions Financial, Schneider Electric, Tata Consultancy Services, Verizon Communications, Zurich Financial Services

Buyer's Guide

BMC TrueSight vs. IDERA SQL Diagnostic Manager for SQL Server

December 2025

Free Report: BMC TrueSight vs. IDERA SQL Diagnostic Manager for SQL Server

Find out what your peers are saying about BMC TrueSight vs. IDERA SQL Diagnostic Manager for SQL Server and other solutions. Updated: December 2025.

DOWNLOAD NOW

881,227 professionals have used our research since 2012.

See our BMC TrueSight vs. IDERA SQL Diagnostic Manager for SQL Server report.

See our list of best Event Monitoring vendors.

We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.