BMC TrueSight Operations Management and ManageEngine IT360 are competitors in the IT operations management category. BMC TrueSight appears to have the advantage with its advanced analytics while ManageEngine IT360 takes the lead in cost-effectiveness.
Features: BMC TrueSight Operations Management provides robust analytics, automation tools, and in-depth infrastructure monitoring. It helps anticipate issues with predictive analytics. ManageEngine IT360 offers seamless integration capabilities, focuses on network and application performance, and provides integrated IT management.
Room for Improvement: BMC TrueSight may reduce complexity during setup, work on improving support efficiency, and offer a less expensive pricing model. ManageEngine IT360 might enhance its analytics capabilities to match predictive insights, expand infrastructure monitoring options, and improve ease of integration with non-native applications.
Ease of Deployment and Customer Service: ManageEngine IT360 provides a straightforward deployment process and efficient customer service, offering faster implementation. BMC TrueSight may require more complex and time-consuming setups, which can slow deployment speed.
Pricing and ROI: BMC TrueSight Operations Management comes with higher initial setup costs, but its features may justify the expense for larger enterprises. ManageEngine IT360 offers a more cost-effective solution, focusing on delivering a good ROI, suitable for small to medium-sized businesses.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.