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BMC TrueSight Operations Management vs Nagios Core comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in IT Infrastructure Monitoring
16th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (20th), Event Monitoring (2nd), Cloud Monitoring Software (18th), AIOps (7th)
Nagios Core
Ranking in IT Infrastructure Monitoring
9th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
50
Ranking in other categories
Network Monitoring Software (6th)
 

Mindshare comparison

As of January 2025, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight Operations Management is 0.9%, down from 1.4% compared to the previous year. The mindshare of Nagios Core is 3.9%, up from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Srri G - PeerSpot reviewer
The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.
Nishith-Vyas - PeerSpot reviewer
Valuable reporting and alert system with room for PDF export improvements
The NetEase reporting structure needs improvement, especially the availability report, which is weak. It should be generated automatically with minimal human intervention and should be exportable as a PDF. Besides that, an integrated PDF export feature for reports is necessary. Also, the alert mechanism and graphing mechanism need to be integrated properly into Nagios Core. Currently, integrating these requires advanced Linux knowledge. Integration of more visualization tools like Grafana and Prometheus for better graphing and visualization is also recommended.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It works irrespective of the operating system we’re running."
"It is a very stable product."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"The Event Management is outstanding; still is the most interesting part of the product."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"The initial setup of BMC TrueSight Operations Management was easy."
"I believe that the ease of use and UI is great"
"It has made the life of the network operations staff more proactive in managing the resources of the infrastructure. It prevents disasters long before they can take place."
"Monitoring with Nagios Core is helpful because it provides immediate alerts if something goes down, such as a server, or wireless router, or if there's a cable break. This allows us to respond promptly to any issues."
"Provides timely notifications."
"The reporting structure and the feature set are valuable to me."
"It is fairly easy to set up, and we can monitor pretty much everything we want to."
"Our customers like that Nagios Core is an open source solution. It can be customized to our customers' specific needs."
"Nagios monitors our servers, so we know if anything goes wrong and can solve the problem before it happens."
"The most valuable features are the reports and the way it generates the report in a graphical manner."
 

Cons

"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"It would be better if the initial setup and deployment were more straightforward."
"The UI for the end users could be improved and more flexible than it is now."
"The solution's support service could be better."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"t was a little hard to get our setup represented in the configuration."
"The mapping is a little hard."
"Bandwidth monitoring is the pain point for me because Nagios Core does not monitor bandwidth effectively like Cacti does."
"Nagios Core is limited in terms of distributed setups, and there is no central view for remote data centers."
"The interface could be improved."
"The UI is a little outdated and graphics could be displayed in a better way."
"I would like to see more training videos."
"The core version is no match for the XI version."
 

Pricing and Cost Advice

"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"The solution is based on endpoints and knowledge models which can be costly."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"Pricing is very high."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"They have changed the licensing fees."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"We are using the open-source, unpaid version."
"The Nagios Core (PNP4Nagios + Core) is free and can be setup by Netadmin within a few hours. The only additional cost is the cloud server."
"Nagios Core is a cheap solution."
"We are using the free version."
"Nagios Core is free to use."
"I would rate the solution's pricing an eight out of ten."
"The enterprise version has technical support. The version we are using is free."
"The solution is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
14%
Manufacturing Company
8%
Energy/Utilities Company
6%
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What do you like most about Nagios Core?
What I like about Nagios Core is that it helps me ensure everything is running smoothly by checking the status of hosts and services.
What is your experience regarding pricing and costs for Nagios Core?
Nagios Core is a free and open-source product. We don't charge for the product itself, but we charge for the man-hour costs related to installation, configuration, ongoing operation, and maintenance.
What needs improvement with Nagios Core?
The NetEase reporting structure needs improvement, especially the availability report, which is weak. It should be generated automatically with minimal human intervention and should be exportable a...
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Learn More

 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Airbnb, Cisco, PayPal, FanDuel
Find out what your peers are saying about BMC TrueSight Operations Management vs. Nagios Core and other solutions. Updated: January 2025.
830,824 professionals have used our research since 2012.