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BMC TrueSight Operations Management vs Nagios Core comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in IT Infrastructure Monitoring
26th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (22nd), Event Monitoring (2nd), Cloud Monitoring Software (20th), AIOps (8th)
Nagios Core
Ranking in IT Infrastructure Monitoring
11th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
51
Ranking in other categories
Network Monitoring Software (8th)
 

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight Operations Management is 0.8%, down from 1.3% compared to the previous year. The mindshare of Nagios Core is 3.7%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Srri G - PeerSpot reviewer
The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.
Nishith-Vyas - PeerSpot reviewer
Valuable reporting and alert system with room for PDF export improvements
The NetEase reporting structure needs improvement, especially the availability report, which is weak. It should be generated automatically with minimal human intervention and should be exportable as a PDF. Besides that, an integrated PDF export feature for reports is necessary. Also, the alert mechanism and graphing mechanism need to be integrated properly into Nagios Core. Currently, integrating these requires advanced Linux knowledge. Integration of more visualization tools like Grafana and Prometheus for better graphing and visualization is also recommended.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"It is very helpful to be able to apply rule-based routing to alerts."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"It works irrespective of the operating system we’re running."
"The solution has a very good business event manager tool."
"What I like about Nagios Core is that it helps me ensure everything is running smoothly by checking the status of hosts and services."
"The most valuable feature of Nagios Core is the ability to check the availability of the server for network connectivity. Additionally, the interface is good."
"Provides timely notifications."
"It has made the life of the network operations staff more proactive in managing the resources of the infrastructure. It prevents disasters long before they can take place."
"The notifications are definitely one of the most valuable features of Nagios Core. We know what to look for and what to expect when things are down."
"Monitoring with Nagios Core is helpful because it provides immediate alerts if something goes down, such as a server, or wireless router, or if there's a cable break. This allows us to respond promptly to any issues."
"Dashboard provides monitor of total assets."
"I like that it's very simple to install, easy to manage and deploy, and easy to use for monitoring."
 

Cons

"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"More modules for less popular applications and better documentation."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"Deployment requires lots of resources (servers). It has too many consoles."
"The solution could improve its price."
"I believe Nagios Core will need to provide an option for big data platforms in the future."
"The dashboard and monitoring features could be improved."
"It would be nice if the company offered a sales or contract manager that was dedicated to our company so that we would have some sort of link to Nagios, and if we had issues or questions, we'd be able to contact them directly."
"I would like to see more training videos."
"Making it a little easier to configure and set up from the start would help. There are multiple layers that you have to wade through to be able to set it up, to do it the right way, and to get it to do what you want it to do."
"We're using the free version, which limits us in terms of the things that we can do. If we had the paid version, a lot of our issues would probably go away. For example, we can't isolate instances that are being built or updated with the production ones. When they're being built, on Nagios, they're showing in red. It'd be nice to be able to partition those off until they're all green, and then we can bring them into the environment. This is probably because we've got the free version and not the paid version. If we went for the paid version, it would probably allow us to do exactly what we want to or remove the restrictions that we have, but if we are able to isolate instances in the free version, it would make life much easier."
"The interface could be improved."
"The initial setup process could be easier."
 

Pricing and Cost Advice

"We did a five-year, multimillion dollar deal."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"It is a relatively inexpensive solution."
"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
"Though I have no clue about the tool's actual price, I know that it is astronomical."
"The tool is moderately expensive."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"It's free."
"We are using the free version of Nagios Core."
"We are using the open-source, unpaid version."
"We have saved a lot of time, money, and effort in reducing disaster times, which is owed to Nagios quick alerting."
"The product is cheaply priced."
"We are using the free version."
"The Nagios Core (PNP4Nagios + Core) is free and can be setup by Netadmin within a few hours. The only additional cost is the cloud server."
"The enterprise version has technical support. The version we are using is free."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
15%
Manufacturing Company
7%
Government
7%
Computer Software Company
15%
Financial Services Firm
10%
Government
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What do you like most about Nagios Core?
What I like about Nagios Core is that it helps me ensure everything is running smoothly by checking the status of hosts and services.
What is your experience regarding pricing and costs for Nagios Core?
Nagios Core is a free and open-source product. We don't charge for the product itself, but we charge for the man-hour costs related to installation, configuration, ongoing operation, and maintenance.
What needs improvement with Nagios Core?
The dashboard should be improved. It's very simple. I don't have a very clear or specific suggestion. You can change the skin of the dashboard, however, it's good for me.
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Airbnb, Cisco, PayPal, FanDuel
Find out what your peers are saying about BMC TrueSight Operations Management vs. Nagios Core and other solutions. Updated: March 2025.
844,944 professionals have used our research since 2012.