We performed a comparison between BMC TrueSight Operations Management and Nagios Core based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It allows our operations team to have one single application to reference when investigating issues in our environment."
"It works irrespective of the operating system we’re running."
"The tool is flexible enough to be customized based on customer requirements."
"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"Key features include the GUI interface, its notification capabilities, and the real-time reporting."
"I like that it's very simple to install, easy to manage and deploy, and easy to use for monitoring."
"Nagios Core is stable."
"I like the way the solution sends alerts and how it keeps on escalating them."
"The most valuable feature is the performance parameters of the system."
"The solution is quite efficient."
"We mostly use Nagios Core to integrate with Python and Bash Script."
"Our customers like that Nagios Core is an open source solution. It can be customized to our customers' specific needs."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"The initial setup process could be easier."
"The user interface could be more interactive because it is pretty basic."
"Making it a little easier to configure and set up from the start would help. There are multiple layers that you have to wade through to be able to set it up, to do it the right way, and to get it to do what you want it to do."
"The dashboard and monitoring features could be improved."
"It is a bit slow due to latency."
"The mapping is a little hard."
"There is room for improvement in the graphics."
"It's not that easy to install the product itself. Also, the UI is a bit hard for regular users to navigate through."
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BMC TrueSight Operations Management is ranked 21st in IT Infrastructure Monitoring with 49 reviews while Nagios Core is ranked 7th in IT Infrastructure Monitoring with 46 reviews. BMC TrueSight Operations Management is rated 8.2, while Nagios Core is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Nagios Core writes "An Open Source Fully Featured Data Centre Monitoring Tool". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Nagios Core is most compared with Zabbix, Nagios XI, Icinga, Centreon and OP5 Monitor. See our BMC TrueSight Operations Management vs. Nagios Core report.
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