BMC TrueSight Operations Management and NetCrunch compete in comprehensive monitoring solutions. BMC TrueSight Operations Management has an edge in pricing and support, while NetCrunch shows strength with its robust feature set.
Features: BMC TrueSight Operations Management stands out with advanced analytics, predictive capabilities, and proactive management focused on IT environments. NetCrunch offers strong network monitoring, flexibility, and integration capabilities, making it suitable for organizations needing a broad range of monitoring features.
Room for Improvement: BMC TrueSight Operations Management could improve in simplifying deployment processes, enhancing integration options, and offering more straightforward monitoring solutions. NetCrunch could enhance its predictive insights, expand its analytics capabilities, and improve its support for proactive management of IT environments.
Ease of Deployment and Customer Service: BMC TrueSight Operations Management has a complex deployment process but provides strong customer support. NetCrunch features a simpler deployment model, coupled with responsive customer service, allowing for straightforward integration and quick problem resolution.
Pricing and ROI: BMC TrueSight Operations Management incurs higher setup costs but promises significant ROI through advanced predictive capabilities. NetCrunch presents a lower initial investment, offering considerable ROI through its comprehensive features and ease of use. Organizations weighing initial investment against returns may find NetCrunch's cost-effectiveness beneficial, while those prioritizing advanced analytics might prefer BMC TrueSight despite higher costs.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
NetCrunch is the complete network monitoring solution for monitoring traffic, topology, devices, systems, logs, and services. It's policy, and template-based configuration makes managing thousands of nodes a breeze. It automatically generates layer-2 maps and manages monitoring dependencies. NetCrunch supports major operating systems, virtualization platforms, and the Cloud. Complete SNMP support with 8,700+ MIBs included and a built-in MIB compiler.
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