BMC TrueSight Operations Management and Splunk Observability Cloud compete in the IT monitoring and observability category. Splunk Observability Cloud appears to have the upper hand due to its user-friendly dashboards and real-time data analysis, which provide clear advantages in terms of usability and efficiency.
Features: BMC TrueSight Operations Management offers comprehensive event management and seamless integration with other tools, including baselining and root cause analysis. It supports broad monitoring from hardware to cloud applications with its extensive Knowledge Modules. Splunk Observability Cloud is known for its intuitive dashboards and robust log management, offering real-time data analysis and strong cloud integration for efficient troubleshooting.
Room for Improvement: BMC TrueSight Operations Management needs enhancements in deployment ease and stability for cloud monitoring, improved AI capabilities, and better modularity. Splunk Observability Cloud’s areas for improvement include high costs, a need for better automation, and enhanced security features. Improving real-time visibility and advanced integrations could add value.
Ease of Deployment and Customer Service: BMC TrueSight Operations Management is designed mainly for on-premises deployment but presents complexity and resource demands, with varying customer service experiences. Splunk Observability Cloud offers flexible deployment for both on-premises and cloud environments, with generally responsive technical support, though it could be more aligned with the product's quality.
Pricing and ROI: BMC TrueSight Operations Management uses a complex licensing model that may be costly for larger deployments. Splunk Observability Cloud is considered expensive but has a predictable pricing model that justifies its comprehensive capabilities. However, its high cost poses a challenge in competitive markets.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
Splunk Observability Cloud combines log search, data integration, and dashboards for seamless monitoring, enhancing infrastructure visibility and security. Its cloud integration and scalability support diverse environments, improving operational efficiency.
Splunk Observability Cloud offers comprehensive monitoring tools with user-friendly interfaces, enabling end-to-end infrastructure visibility. Its real-time alerting and predictive capabilities enhance security monitoring, while centralized dashboards provide cross-platform visibility. Users benefit from fast data integration and extensive insights into application performance. Despite its advantages, improvements could be made in integration with other tools, data reliability, scalability, and cost management. Users face challenges in configuration complexity and require better automation and endpoint protection features. Enhancing AI integration, alerts, and adaptation for high-throughput services could further improve usability.
What are the key features of Splunk Observability Cloud?In industries like finance and healthcare, Splunk Observability Cloud is implemented for application performance monitoring and infrastructure metrics. Its ability to track incidents and analyze machine data benefits network infrastructure, while distributed tracing and log analysis aid in tackling security threats. Organizations often integrate it for compliance and auditing purposes, enhancing visibility into network traffic and optimizing performance.
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