BMC TrueSight Operations Management and vRealize Network Insight compete in IT operations and network management. BMC TrueSight has an advantage in feature comprehensiveness, while vRealize Network Insight excels in user-friendly deployment.
Features: BMC TrueSight Operations Management provides an integrated platform for event management and IT asset monitoring. It enables a single-pane-of-glass view and offers customizable knowledge modules. vRealize Network Insight focuses on network visualization and flow analysis, offering insights into network behavior and aiding security posture establishment.
Room for Improvement: BMC TrueSight Operations Management needs enhancements in lightweight knowledge modules, cloud monitoring stability, and deployment complexity. vRealize Network Insight could improve third-party tool integration, simplify setup, and increase firewall rule granularity for microsegmentation.
Ease of Deployment and Customer Service: Both products are primarily on-premises solutions. BMC TrueSight Operations Management is known for deployment complexity and high resource demands, affecting adoption speed. vRealize Network Insight's configuration is simpler and more user-friendly. BMC TrueSight receives mixed customer service feedback, with some delay reports, while vRealize Network Insight is seen as decent, needing better response time and consistency.
Pricing and ROI: BMC TrueSight Operations Management is expensive, with complex licensing and significant upfront investments, justified by feature comprehensiveness. vRealize Network Insight is also costly but offers good value within VMware ecosystems. Both aim for ROI by reducing IT operations costs and manual monitoring efforts.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
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