We performed a comparison between BMC TrueSight Server Automation and Puppet Enterprise based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."The solution is easy to use."
"The central administration con dashboard is very easy to use and provides very good oversight on all that needs to be monitored."
"The conditional access policies that we set up are very useful."
"Mobile device management is most valuable."
"It is user-friendly, and the performance is also good. It is a convenient product"
"Conditional access has helped us tailor and enforce our security policies in the mobile space."
"While I don't think you can ever have full visibility and control, Intune certainly allows us to see the applications being used and tells us if things like Windows patches aren't applied to machines. It does a good job. That visibility makes life a little easier."
"A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves."
"As this solution provides strong support and has multiple use cases, it is worth the cost."
"The solution is stable."
"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."
"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."
"BladeLogic lets users view the filesystem with minimal authorization to the server."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."
"It gives us more speed to deliver services and applications, and we rely on security."
"Puppet Enterprise has reduced the time of production changes or environment changes."
"Puppet Enterprise is a stable solution."
"The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."
"The most valuable features are the agent, high load balancing, and overall robustness and features."
"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."
"Anything that we manage through Puppet always runs perfectly."
"The versatility is great."
"Puppet Enterprise has good functionalities."
"I would like some integration with the Microsoft reporting platform Power BI."
"The configuration could be better by consolidating options and making it simpler."
"The policies we had in SCCM and AD offered features that are missing from Microsoft Intune."
"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."
"Reporting could be improved. It needs to be more expensive and robust."
"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."
"We would like to see this solution handle more multitasking."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"Resource management on the base servers is sluggish and could be improved."
"Scaling the environment during setup at larger organizations with 10,000 employees gets complicated."
"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"Needs more use cases into compliance management and the remediation process."
"Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so."
"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."
"We would like Puppet to add more integration for applications."
"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
"Puppet Enterprise should improve the general extensibility for places where they can't install it."
"At the beginning the initial setup was kind of complex."
"Puppet Enterprise is more complex and difficult to configure."
More BMC TrueSight Server Automation Pricing and Cost Advice →
BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while Puppet Enterprise doesn't meet the minimum requirements to be ranked in Configuration Management with 12 reviews. BMC TrueSight Server Automation is rated 8.2, while Puppet Enterprise is rated 8.2. The top reviewer of BMC TrueSight Server Automation writes "Helps to automate and configure the endpoints of servers ". On the other hand, the top reviewer of Puppet Enterprise writes "A set-it-and-forget-it management solution". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, Microsoft Configuration Manager and HashiCorp Terraform, whereas Puppet Enterprise is most compared with AWS Systems Manager, Red Hat Satellite, Microsoft Configuration Manager and BigFix.
See our list of best Configuration Management vendors.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.