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BotFarm vs INTELLIBOT comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.0
BotFarm's customer service is responsive and helpful but inconsistent in availability, especially with ticket priority and escalation.
Sentiment score
6.5
INTELLIBOT's Indian customer service is praised for effective support, though post-acquisition delays affect response times and troubleshooting.
 

Scalability Issues

Sentiment score
7.4
BotFarm is praised for its scalability and integration, supporting diverse applications and business sizes despite some language limitations.
Sentiment score
6.7
INTELLIBOT is scalable and flexible, supporting custom plugins for enterprise automation with potential for increased user adoption.
 

Stability Issues

Sentiment score
7.7
BotFarm is highly stable and reliable, with minor scheduling issues and effective improvements noted in newer versions.
Sentiment score
7.6
INTELLIBOT is stable with minimal downtime, improved licensing, and rare issues despite necessary updates requiring reinstallation.
 

Room For Improvement

BotFarm must enhance stability, integrations, scalability, support, user interface, pricing, and machine learning capabilities for optimal performance.
INTELLIBOT needs enhancements in cognitive marketing, scripting reduction, documentation, Java interaction, and improved user-friendliness and performance.
 

Setup Cost

Enterprise buyers have mixed reactions to BotFarm's pricing, appreciating flexibility but noting it's costlier than competitors like UiPath.
INTELLIBOT offers a cost-effective automation solution, with annual licensing starting at $1,500, appealing to budget-conscious enterprises.
 

Valuable Features

BotFarm excels in user-friendliness, scalability, integration, and reliability, offering intuitive features and portability for efficient automation.
INTELLIBOT provides scalable, cost-effective automation with features like document scanning, AI integration, and easy user management across platforms.
 

Categories and Ranking

BotFarm
Ranking in Robotic Process Automation (RPA)
20th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
36
Ranking in other categories
No ranking in other categories
INTELLIBOT
Ranking in Robotic Process Automation (RPA)
17th
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Robotic Process Automation (RPA) category, the mindshare of BotFarm is 0.3%, down from 0.4% compared to the previous year. The mindshare of INTELLIBOT is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Ganesh-Subramanian - PeerSpot reviewer
Offers enhancement in data accuracy with low-code requirements and easy onboarding
It's a scalable product. In our organization, we sometimes write a script once and reuse it several times, which improves workflow efficiency. Our team inputs the datasets one by one or in a batch mode into BotFarm and schedules them or calls individually as needed. For instance, if one individual has 15 or 20 forms that need to be scanned and logged immediately, it's possible to implement with BotFarm and its scheduling operations. The solution is ideal for small and medium-sized enterprises and can fit in for large enterprises as well, depending upon the use case. For instance, if 100 agents are working across different locations through a mobile app, all the data from the agents can be stored in a common repository and scheduled. BotFarm can be configured based on the architecture and business operations.
Asvinth Saravanan - PeerSpot reviewer
Has limited functionality, logging uses extensive resources; automation replay is great
This solution is not very user-friendly and I would not recommend it for robotic platforms. It has limited functionality and the logging takes over 1,000 GB. As a result, each year we need to increase the size of the database and create a workaround by archiving logs. It impacts performance and is a significant pain point for us. The logging is not user-friendly from an architect's perspective. The reporting is a mess in INTELLIBOT, even the developers are struggling to identify the issues and there are also problems when there are two cases hitting the queue.
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Top Industries

By visitors reading reviews
Financial Services Firm
29%
Computer Software Company
24%
Real Estate/Law Firm
8%
University
7%
Computer Software Company
28%
Financial Services Firm
15%
Manufacturing Company
13%
Real Estate/Law Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BotFarm?
The product has increased efficiency and reduced the time spent on tasks.
What is your experience regarding pricing and costs for BotFarm?
The product is slightly expensive. In comparison to competitor tools like UiPath, BotFarm's cost is greater. Our organization also works with UiPath and Microsoft products. Our company doesn't want...
What needs improvement with BotFarm?
The solution can improve the accuracy of hand-written data reading. In some situations, the data needs to be hand-written by the agents, and at our organization, we face some rare challenges with s...
What do you like most about INTELLIBOT?
The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market.
What is your experience regarding pricing and costs for INTELLIBOT?
It is quite cheap. In the year 2019, it was $1000 for a year.
What needs improvement with INTELLIBOT?
Exception handling activities within INTELLIBOT need to improve. While working with the platform, there were instances where the bot went to a different flow than intended, even when it was suppose...
 

Overview

 

Sample Customers

Cisco, CocaCola Bottlers Japan, Macy's, Whirlpool, Unilever
Information Not Available
Find out what your peers are saying about BotFarm vs. INTELLIBOT and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.