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BotFarm vs SAP Intelligent RPA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.0
BotFarm's customer service is responsive and helpful but inconsistent in availability, especially with ticket priority and escalation.
Sentiment score
7.3
SAP Intelligent RPA offers responsive, high-quality customer service and technical support, though some prefer Contextor for cost efficiency.
 

Scalability Issues

Sentiment score
7.4
BotFarm is praised for its scalability and integration, supporting diverse applications and business sizes despite some language limitations.
Sentiment score
7.5
SAP Intelligent RPA is scalable for large companies but less suited for startups, efficiently handling numerous users and scenarios.
 

Stability Issues

Sentiment score
7.7
BotFarm is highly stable and reliable, with minor scheduling issues and effective improvements noted in newer versions.
No sentiment score available
 

Room For Improvement

BotFarm must enhance stability, integrations, scalability, support, user interface, pricing, and machine learning capabilities for optimal performance.
 

Setup Cost

Enterprise buyers have mixed reactions to BotFarm's pricing, appreciating flexibility but noting it's costlier than competitors like UiPath.
SAP Intelligent RPA offers SaaS pricing based on usage, providing competitive, adaptable, and economical options for enterprises over time.
 

Valuable Features

BotFarm excels in user-friendliness, scalability, integration, and reliability, offering intuitive features and portability for efficient automation.
SAP Intelligent RPA offers flexible integration, ease of use, and robust automation features, supporting languages, templates, and strong CRM/API management.
 

Categories and Ranking

BotFarm
Ranking in Robotic Process Automation (RPA)
20th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
36
Ranking in other categories
No ranking in other categories
SAP Intelligent RPA
Ranking in Robotic Process Automation (RPA)
10th
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Robotic Process Automation (RPA) category, the mindshare of BotFarm is 0.3%, down from 0.3% compared to the previous year. The mindshare of SAP Intelligent RPA is 1.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Ganesh-Subramanian - PeerSpot reviewer
Offers enhancement in data accuracy with low-code requirements and easy onboarding
It's a scalable product. In our organization, we sometimes write a script once and reuse it several times, which improves workflow efficiency. Our team inputs the datasets one by one or in a batch mode into BotFarm and schedules them or calls individually as needed. For instance, if one individual has 15 or 20 forms that need to be scanned and logged immediately, it's possible to implement with BotFarm and its scheduling operations. The solution is ideal for small and medium-sized enterprises and can fit in for large enterprises as well, depending upon the use case. For instance, if 100 agents are working across different locations through a mobile app, all the data from the agents can be stored in a common repository and scheduled. BotFarm can be configured based on the architecture and business operations.
Keerthana Jayathran - PeerSpot reviewer
Offers integration of the document extraction service into SAP ALC, enabling the direct upload and extraction of details
I found that SAP Intelligent RPA can be somewhat unstable when using SAP GUI. When we upgraded from SAP GUI version 7.50 to version 7.70, we had to update our SAP Intelligent RPA screens even though the screens were the same. This was difficult and time-consuming. The one I would like to see is in context with the screens, if they are using the same SAP UI, and if it updates, it should not be changed. At least it should be able to identify the screen. There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, what the reason is, or what the criteria we are missing to add. A proper error message would be helpful.
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Top Industries

By visitors reading reviews
Financial Services Firm
29%
Computer Software Company
25%
Real Estate/Law Firm
8%
University
7%
Computer Software Company
17%
Financial Services Firm
11%
Manufacturing Company
10%
Energy/Utilities Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BotFarm?
The product has increased efficiency and reduced the time spent on tasks.
What is your experience regarding pricing and costs for BotFarm?
The product is slightly expensive. In comparison to competitor tools like UiPath, BotFarm's cost is greater. Our organization also works with UiPath and Microsoft products. Our company doesn't want...
What needs improvement with BotFarm?
The solution can improve the accuracy of hand-written data reading. In some situations, the data needs to be hand-written by the agents, and at our organization, we face some rare challenges with s...
What do you like most about SAP Contextor?
The standout features of SAP Intelligent RPA are its flexibility and integration capabilities.
What is your experience regarding pricing and costs for SAP Contextor?
The pricing for SAP Intelligent RPA operates on a model that considers power usage and transactions per job. It is adaptable based on the number of cases and the specific needs of our business. The...
What needs improvement with SAP Contextor?
The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would be really good. Even a flat rate kind of licensing model would be good, where, fo...
 

Also Known As

No data available
SAP Contextor, Contextor
 

Learn More

Video not available
 

Overview

 

Sample Customers

Cisco, CocaCola Bottlers Japan, Macy's, Whirlpool, Unilever
BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour
Find out what your peers are saying about BotFarm vs. SAP Intelligent RPA and other solutions. Updated: December 2024.
825,399 professionals have used our research since 2012.