CA App Synthetic Monitor vs ITRS Geneos comparison

Broadcom and ITRS are both solutions in the Application Performance Monitoring (APM) and Observability category. Broadcom is ranked #48 with an average rating of 8.0, while ITRS is ranked #18 with an average rating of 7.8. Broadcom holds a 0.1% mindshare in APM, compared to ITRS’s 1.4% mindshare. Additionally, 66% of Broadcom users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

CA App Synthetic Monitor

Read 3 CA App Synthetic Monitor reviews

370 Views
243 Comparison Views

66% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

4,017 Views
2,224 Comparison Views

96% willing to recommend

CA App Synthetic Monitor

ITRS Geneos

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

ITRS Geneos and CA App Synthetic Monitor are leading tools in the monitoring space. CA App Synthetic Monitor seems to have the upper hand due to its superior features despite its cost.

Features: ITRS Geneos is valued for its detailed monitoring capabilities, customization options, and extensive integrations. CA App Synthetic Monitor stands out for its comprehensive synthetic transaction monitoring, real-time performance tracking, and user-friendly interface.

Room for Improvement: Users suggest that ITRS Geneos could improve by simplifying its configuration process, enhancing its user interface, and integrating better with third-party tools. CA App Synthetic Monitor users recommend enhancements to its reporting tools, expanding its analytical capabilities, and providing more customization options.

Ease of Deployment and Customer Service: ITRS Geneos deployment is seen as more complex with longer setup times, but its customer service is highly rated. CA App Synthetic Monitor scores higher for its straightforward deployment process and also receives positive feedback for customer support.

Pricing and ROI: ITRS Geneos is perceived as cost-effective, giving a good return on investment. CA App Synthetic Monitor, while more expensive, is considered worth the price due to its extensive feature set.

To learn more, read our detailed CA App Synthetic Monitor vs. ITRS Geneos Report (Updated: October 2024).

Buyer's Guide

CA App Synthetic Monitor vs. ITRS Geneos

October 2024

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Categories and Ranking

CA App Synthetic Monitor

Ranking in Application Performance Monitoring (APM) and Observability

48th

Average Rating

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

18th

Average Rating

8.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (26th), IT Infrastructure Monitoring (21st)

Mindshare comparison

As of November 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of CA App Synthetic Monitor is 0.1%, down from 0.2% compared to the previous year. The mindshare of ITRS Geneos is 1.4%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

reviewer2286675

System Administrator at a tech services company with 11-50 employees

Oct 2, 2023

A reliable solution for SSL offloading and to encrypt outside traffic

If you are responsible for monitoring the logs in F5, it isn't very easy. The format is complicated compared to different vendors. For example, Fortinet and Cisco have feasible formats for sending and fetching logs. Suppose I'm monitoring the logs and everything, and when I am retrieving logs from F5, I want to know whether it is regular traffic or any abnormality is happening. The logs itself is not user-friendly. It may not give you a clear way of what's happening. You have to go through different websites and work on it. You have to waste so much time on it.

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Durai CT

Head FM Monitoring at a financial services firm with 10,001+ employees

Dec 14, 2022

A stable, scalable, and flexible monitoring tool

Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice

Information not available

"I can say it's not that cheap because the licensing is a little bit costly"

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"Pricing and licensing is based on the requirements."

"You will get the best price if you get a single global deal."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

77%

Computer Software Company

University

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for CA App Synthetic Monitor?

The product comes with expensive annual licenses. The product is very good, very reliable but it costs a lot. Barracuda offers the same kind of services at a lower price.

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What needs improvement with CA App Synthetic Monitor?

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What is your primary use case for CA App Synthetic Monitor?

If you are sending mail or browsing anything, you don't want to send your traffic without encryption. We use SSL for traffic encryption and ASM for SSL offloading. It is a proxy server for SSL. The...

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What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

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What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

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What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

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Comparisons

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Compared 12% of the time

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Compared 10% of the time

Datadog vs ITRS Geneos

Compared 9% of the time

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Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

October 2024

Download CA App Synthetic Monitor product report

Buyer's Guide

ITRS Geneos

October 2024

Download ITRS Geneos product report

Also Known As

CA ASM

Geneos

Learn More

Broadcom

ITRS

Overview

IT organizations require full visibility into business-critical applications regardless of where they're hosted in order to maintain service levels and proactively deal with issues before the end-user is impacted. CA App Synthetic Monitor uses synthetic transactions to provide performance insight for these applications no matter where they're hosted: outside the firewall, in the cloud or delivered via a managed service provider (MSP). Delivered as software as a service, CA App Synthetic Monitor provides end-to-end transaction response time visibility into cloud, mobile and traditional web applications using synthetic transactions delivered by a network of 95 monitoring stations across six continents, 48 countries, 93 cities and 15 time zones.

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

Sample Customers

Lexmark

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

CA App Synthetic Monitor vs. ITRS Geneos

October 2024

Free Report: CA App Synthetic Monitor vs. ITRS Geneos

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