OpenText 360 for SharePoint and Camunda compete in digital transformation and process automation. OpenText 360 for SharePoint has the upper hand in integration and customer support, while Camunda excels in feature set, appealing to technical users despite higher costs.
Features: OpenText 360 for SharePoint integrates seamlessly with Microsoft ecosystems, providing robust document management and collaboration tools. It supports secure workflows and integrates easily with Microsoft Teams. Camunda offers a powerful open-source platform with BPMN-based workflow automation, decision management, and flexible scalability, allowing extensive customization and development by IT teams.
Room for Improvement: OpenText 360 for SharePoint may benefit from enhanced workflow customization options and expanded non-Microsoft integrations. Additionally, improving documentation could aid users in maximizing platform capabilities. Camunda could improve by simplifying initial setup processes, enhancing user-friendliness for non-technical users, and expanding official support for easier integration across more diverse tech environments.
Ease of Deployment and Customer Service: OpenText 360 for SharePoint offers straightforward deployment in Microsoft environments and responsive customer service tailored to enterprise needs. Camunda, while requiring a more technical setup, provides comprehensive support resources, including detailed documentation and community forums, appealing to those with technical expertise and customization needs.
Pricing and ROI: OpenText 360 for SharePoint typically involves higher setup costs but delivers substantial ROI through streamlined operations and integration. Camunda offers a cost-effective entry due to its open-source model, though customization may increase costs. Despite higher costs, OpenText's integration efficiency justifies the expense, while Camunda offers economic advantages for businesses with technical development capacity.
It eliminates the challenges associated with handling files on local servers and allows efficient document management.
AWS provides the best support, followed by Microsoft, and then Google.
They provide better support for the enterprise edition.
I have not directly contacted vendor support but use forums for any queries or issues while utilizing OpenText 360 for SharePoint.
Camunda offers a high level of scalability, especially when using its SaaS model, which manages and scales implementations automatically.
It allows for easy scaling, especially with ECS service configurations.
There haven't been any significant outages in my experience with Camunda.
More open documentation would be beneficial to understand the deployment process better and facilitate easier setup.
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible.
Integration with a feature like Planner could assist in assigning tasks to specific individuals for follow-up.
The GUI should be improved for better user experience.
For some services, such as hosting databases, Google is really expensive.
There is a licensing cost for using the SaaS model and Enterprise edition of Camunda.
Pricing is very affordable as it is part of the Office 365 suite, costing around five dollars per user.
In terms of pricing, OpenText 360 for SharePoint is more expensive than Microsoft.
ECS also allows for horizontal scalability with thresholds that can be configured for CPU or memory.
OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers.
It offers automation capabilities with Power Automate, enabling automation of invoicing with API support from SAP.
Camunda enables organizations to orchestrate processes across people, systems, and devices to continuously overcome complexity and increase efficiency. A common visual language enables seamless collaboration between business and IT teams to design, automate, and improve end-to-end processes with the required speed, scale, and resilience to remain competitive. Hundreds of enterprises such as Atlassian, ING, and Vodafone orchestrate business-critical processes with Camunda to accelerate digital transformation. To learn more visit camunda.com.
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