Catchpoint vs Prometheus comparison

Catchpoint and Prometheus are both solutions in the Application Performance Monitoring (APM) and Observability category. Catchpoint is ranked #41 with an average rating of 8.0, while Prometheus is ranked #9 with an average rating of 8.3. Catchpoint holds a 0.4% mindshare in APM, compared to Prometheus’s 3.5% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 100% of Prometheus users who would recommend it.

Catchpoint

Read 14 Catchpoint reviews

1,075 Views
635 Comparison Views

100% willing to recommend

Prometheus

Read 34 Prometheus reviews

6,434 Views
5,701 Comparison Views

100% willing to recommend

Catchpoint

Prometheus

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

Catchpoint and Prometheus are two leading solutions in the monitoring and observability space. Prometheus holds the advantage due to its feature depth and flexibility, even with higher costs.

Features: Catchpoint offers reliable alerts, synthetic monitoring capabilities, and a comprehensive dashboard. Prometheus features an open-source nature, scalability, and a robust query language.

Room for Improvement: Catchpoint could improve in customization options and integration capabilities. Prometheus needs to address the steep learning curve and improve documentation.

Ease of Deployment and Customer Service: Catchpoint is known for its straightforward deployment and responsive customer service. Prometheus, while powerful, involves a more complex setup and relies on community-driven support.

Pricing and ROI: Catchpoint presents a reasonable initial setup cost with good ROI for reliable monitoring. Prometheus offers low upfront costs but requires skill development investment, providing high ROI for flexible, scalable monitoring.

To learn more, read our detailed Catchpoint vs. Prometheus Report (Updated: March 2025).

Buyer's Guide

Catchpoint vs. Prometheus

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Application Performance Monitoring (APM) and Observability

41st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (61st), Cloud Monitoring Software (30th), Digital Experience Monitoring (DEM) (9th)

Prometheus

Ranking in Application Performance Monitoring (APM) and Observability

9th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Catchpoint is 0.4%, up from 0.4% compared to the previous year. The mindshare of Prometheus is 3.5%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Carl Funk

Senior Manager at a training & coaching company with 10,001+ employees

The UI is well designed, so it's easy to get the visibility you want.

There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing. The other issue is the cost. The more data you collect, the more expensive it becomes. You sell your organization by saying we can get this feature set, but then you have to walk that back because we'll need more money to run every test. This is something hard to get out in your initial scoping. You provide Catchpoint with a series of tests and get a cost estimate, not realizing all the data you might have to collect long term. That was a big deal for us because we partly switched on the promise of saving money.

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MuhammadAzhar Khan

Senior DevOps Engineer at Alibaba Group

Free to use and provides valuable monitoring capabilities

Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution offers three different ways of slicing data to look for abnormalities."

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

"Catchpoint provides a great amount of information."

"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."

"During business hours, it has worked absolutely fine without any issues."

"Catchpoint's customer service and support are valuable."

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."

"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."

More Catchpoint pros

"The dashboard is very valuable."

"Prometheus provides a flexible and adjustable querying and describing time, allowing for more responsive monitoring."

"The solution helps us to scale our products and services, and it helps me by gathering those metrics."

"The sky is the limit because the solution is a flexible open box that can be used vastly to do anything you need to monitor applications."

"The most valuable feature is that we can receive information in different formats."

"The feature I found most valuable is the number of integrations. It is the industry standard for metrics."

"It is a stable solution...Based on the feedback I have received from my colleagues in our company's IT department, the setup phase of the solution is relatively easy."

"The most valuable feature of Prometheus is the ease of pulling the metrics."

More Prometheus pros

Cons

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."

"The old user version was better, it was more user-friendly."

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

"Catchpoint can be improved by focusing solely on network monitoring."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

More Catchpoint cons

"Its documentation could be clearer to understand."

"I would like to see improvement in the analysis tools and customization features."

"They could provide efficient logs in terms of clarity and ease of access similar to Datadog’s paid version."

"There is a need for a more comprehensive overview of exporters, especially when dealing with many of them."

"Lacks the ability to clusterize."

"Prometheus can definitely improve its visualization. For example, the matrices represented in Prometheus do not have a very good visualization on their dashboard."

"The alert functionality is kind of lackluster."

"The DSL could be improved."

More Prometheus cons

Pricing and Cost Advice

"The solution's pricing varies based on services and licensing models."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing is comparable to the last tool we were using."

"The product is free."

"The solution is not expensive."

"Prometheus is an open-source tool."

"My company uses the open-source version of the product."

"This is an open-source solution."

"The solution is free of cost."

"The solution is open source."

"The tool is open-sourced."

More Prometheus pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

62%

Financial Services Firm

11%

Computer Software Company

Retailer

Financial Services Firm

26%

Computer Software Company

15%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

See all answers

What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

See all answers

What needs improvement with Catchpoint?

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive simila...

See all answers

What do you like most about Prometheus?

The most valuable feature of Prometheus is its ability to collect metrics.

See all answers

What is your experience regarding pricing and costs for Prometheus?

Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.

See all answers

What is your primary use case for Prometheus?

I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.

See all answers

Comparisons

Dynatrace vs Catchpoint

Compared 27% of the time

ThousandEyes vs Catchpoint

Compared 20% of the time

Datadog vs Catchpoint

Compared 12% of the time

New Relic vs Catchpoint

Compared 10% of the time

Kentik vs Catchpoint

Compared 6% of the time

More Catchpoint Competitors

Zabbix vs Prometheus

Compared 14% of the time

Azure Monitor vs Prometheus

Compared 13% of the time

Dynatrace vs Prometheus

Compared 8% of the time

Apache SkyWalking vs Prometheus

Compared 8% of the time

Sentry vs Prometheus

Compared 7% of the time

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Product Reports

Buyer's Guide

Catchpoint

March 2025

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Buyer's Guide

Prometheus

February 2025

Download Prometheus product report

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

Prometheus specializes in gathering, monitoring, and analyzing logs and metrics. Utilized for data visualization in Grafana, cloud deployments, Kubernetes monitoring, and financial transactions, it provides a comprehensive view of application performance.

Prometheus is widely adopted for its robust metrics collection and scraping capabilities. It integrates seamlessly with Grafana for detailed visualizations and supports installations in cloud environments like Azure and Amazon. Prometheus is especially valued for monitoring Kubernetes deployments and ensuring efficient operation of servers, databases, and microservices. Its open-source nature provides reliability, flexibility, and scalability. Users appreciate its extensive integrations, APIs, and libraries, supporting multiple languages. Prometheus also offers remote writing, dynamic conflict resolution, high availability, and lightweight configuration with detailed documentation.

What are the key features of Prometheus?

Extensive Integrations: Supports APIs and libraries across multiple languages
Metrics Collection: Efficiently handles large amounts of metrics
Scraping Capabilities: Effective data gathering from applications
HTTP Monitoring: Reliable and detailed tracking
Grafana Integration: Seamless dashboards and visualizations
High Availability: Ensures system reliability
Lightweight Configuration: User-friendly setup process
Robust Querying: Advanced data querying and long-term storage integration

What benefits should users look for in reviews?

Holistic Application Performance: Provides a comprehensive view
Scalability: Handles growing amounts of metrics
Flexibility: Adapts to various cloud and on-premises environments
Reliability: Ensures consistent performance
Detailed Documentation: Offers clear guidance for users

Prometheus is extensively used in industries requiring robust monitoring and alerting systems. Financial services leverage it for tracking transactions, while tech companies deploy it for Kubernetes and microservices monitoring. Its scalable and flexible nature makes it a preferred choice for cloud environments, supporting the efficient operation of infrastructure and applications.

Prometheus

Buyer's Guide

Catchpoint vs. Prometheus

March 2025

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