Catchpoint vs Prometheus comparison

Catchpoint and Prometheus are both solutions in the Application Performance Monitoring (APM) and Observability category. Catchpoint is ranked #42 with an average rating of 8.5, while Prometheus is ranked #9 with an average rating of 8.3. Catchpoint holds a 0.5% mindshare in APM, compared to Prometheus’s 3.6% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 100% of Prometheus users who would recommend it.

Catchpoint

Read 13 Catchpoint reviews

1,299 Views
782 Comparison Views

100% willing to recommend

Prometheus

Read 33 Prometheus reviews

7,077 Views
6,274 Comparison Views

100% willing to recommend

Catchpoint

Prometheus

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

Catchpoint and Prometheus are two leading solutions in the monitoring and observability space. Prometheus holds the advantage due to its feature depth and flexibility, even with higher costs.

Features: Catchpoint offers reliable alerts, synthetic monitoring capabilities, and a comprehensive dashboard. Prometheus features an open-source nature, scalability, and a robust query language.

Room for Improvement: Catchpoint could improve in customization options and integration capabilities. Prometheus needs to address the steep learning curve and improve documentation.

Ease of Deployment and Customer Service: Catchpoint is known for its straightforward deployment and responsive customer service. Prometheus, while powerful, involves a more complex setup and relies on community-driven support.

Pricing and ROI: Catchpoint presents a reasonable initial setup cost with good ROI for reliable monitoring. Prometheus offers low upfront costs but requires skill development investment, providing high ROI for flexible, scalable monitoring.

To learn more, read our detailed Catchpoint vs. Prometheus Report (Updated: October 2024).

Buyer's Guide

Catchpoint vs. Prometheus

October 2024

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Categories and Ranking

Catchpoint

Ranking in Application Performance Monitoring (APM) and Observability

42nd

Average Rating

8.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (56th), Cloud Monitoring Software (33rd), Digital Experience Monitoring (DEM) (8th)

Prometheus

Ranking in Application Performance Monitoring (APM) and Observability

9th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Catchpoint is 0.5%, down from 0.5% compared to the previous year. The mindshare of Prometheus is 3.6%, up from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Carl Funk

Senior Manager at a training & coaching company with 10,001+ employees

Aug 12, 2022

The UI is well designed, so it's easy to get the visibility you want.

There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing. The other issue is the cost. The more data you collect, the more expensive it becomes. You sell your organization by saying we can get this feature set, but then you have to walk that back because we'll need more money to run every test. This is something hard to get out in your initial scoping. You provide Catchpoint with a series of tests and get a cost estimate, not realizing all the data you might have to collect long term. That was a big deal for us because we partly switched on the promise of saving money.

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Noam Blidstein

Head of Global IT Operations at a financial services firm with 501-1,000 employees

Dec 22, 2022

A very flexible open box that can be used vastly to do anything you need

Make sure that you have dedicated manpower to configure and manage the solution. It requires handling, not necessarily on a daily basis, but it definitely requires someone who is focused and has expertise with the solution. Know in advance what you want to gain from the solution. Don't jump in to configuring or deploying before knowing what you expect from it. I like the solution very much. I think it is a major tool, especially in advanced environments. The open box provides a lot of flexibility and gives a very holistic view of the entire Kubernetes environment. Integrating with the Rancher management tool gives the solution even more abilities. There are several tools that we use behind the scenes to ease the process but the solution on its own is a very good tool. I rate the solution an eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Catchpoint provides a great amount of information."

"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"The solution offers three different ways of slicing data to look for abnormalities."

"Catchpoint's customer service and support are valuable."

"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."

"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."

More Catchpoint pros

"The product’s scalability is valuable."

"The most valuable feature of Prometheus is its ability to collect metrics."

"It is a scalable solution."

"The most valuable features of the solution are metrics scraping capabilities and the open source community and support."

"The solution can be deployed in thirty minutes."

"It lets me proactively identify and resolve system issues. This, in terms of, most of the time, really reduces downtime. Because when there are notifications on time when we engage it quickly on time, our downtime is highly reduced. So basically, Prometheus is for monitoring and alerting."

"The most valuable feature is that we can receive information in different formats."

"Prometheus is a great solution for monitoring."

More Prometheus pros

Cons

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."

"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."

More Catchpoint cons

"The primary area where Prometheus could be improved is in terms of pricing, particularly when used with managed services."

"The UI and GUI are areas of concern in the product."

"When it comes to deployment, if you have no experience with something like a CI/CD pipeline, it might be a challenge."

"The setup process could be more straightforward."

"They could provide efficient logs in terms of clarity and ease of access similar to Datadog’s paid version."

"If you are not quite technical, it can be pretty hard to understand the way it works and how to query data in Prometheus."

"Its stability could be even better."

"Prometheus has a learning curve when setting it up. It definitely requires a little bit more hands-on than other solutions. It is an open source solution which means you do need to go through and read the literature that they have online for setting it up. The setup could be made easier."

More Prometheus cons

Pricing and Cost Advice

"In terms of licensing fees, I believe they were slightly higher."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The solution's pricing varies based on services and licensing models."

"The solution's pricing is comparable to the last tool we were using."

"The solution is not expensive."

"Prometheus is an open-source solution."

"The product is expensive compared to Datadog."

"The price of Prometheus is good, it is affordable because it is open source and there is no cost to it. You put it on your own server and the costs incurred completely depend on how you set it up."

"Prometheus is an open-source solution."

"This is an open-source solution."

"The product is free."

"We use the solution's open-source version."

More Prometheus pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

59%

Financial Services Firm

11%

Computer Software Company

Manufacturing Company

Financial Services Firm

26%

Computer Software Company

15%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

See all answers

What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

See all answers

What needs improvement with Catchpoint?

The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats.

See all answers

What do you like most about Prometheus?

The most valuable feature of Prometheus is its ability to collect metrics.

See all answers

What is your experience regarding pricing and costs for Prometheus?

Prometheus is an open-source tool.

See all answers

What is your primary use case for Prometheus?

We use Prometheus for observability and analyzing data for business metrics and system metrics. It helps us with messaging services observability. It also helps a lot with the architecture and scal...

See all answers

Comparisons

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Compared 24% of the time

ThousandEyes vs Catchpoint

Compared 22% of the time

Datadog vs Catchpoint

Compared 14% of the time

Splunk Enterprise Security vs Catchpoint

Compared 9% of the time

AppDynamics vs Catchpoint

Compared 7% of the time

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Azure Monitor vs Prometheus

Compared 20% of the time

Dynatrace vs Prometheus

Compared 11% of the time

New Relic vs Prometheus

Compared 10% of the time

Zabbix vs Prometheus

Compared 9% of the time

Sentry vs Prometheus

Compared 7% of the time

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Product Reports

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Catchpoint

October 2024

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Buyer's Guide

Prometheus

October 2024

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Catchpoint

Prometheus

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Prometheus specializes in gathering, monitoring, and analyzing logs and metrics. Utilized for data visualization in Grafana, cloud deployments, Kubernetes monitoring, and financial transactions, it provides a comprehensive view of application performance.

Prometheus is widely adopted for its robust metrics collection and scraping capabilities. It integrates seamlessly with Grafana for detailed visualizations and supports installations in cloud environments like Azure and Amazon. Prometheus is especially valued for monitoring Kubernetes deployments and ensuring efficient operation of servers, databases, and microservices. Its open-source nature provides reliability, flexibility, and scalability. Users appreciate its extensive integrations, APIs, and libraries, supporting multiple languages. Prometheus also offers remote writing, dynamic conflict resolution, high availability, and lightweight configuration with detailed documentation.

What are the key features of Prometheus?

Extensive Integrations: Supports APIs and libraries across multiple languages
Metrics Collection: Efficiently handles large amounts of metrics
Scraping Capabilities: Effective data gathering from applications
HTTP Monitoring: Reliable and detailed tracking
Grafana Integration: Seamless dashboards and visualizations
High Availability: Ensures system reliability
Lightweight Configuration: User-friendly setup process
Robust Querying: Advanced data querying and long-term storage integration

What benefits should users look for in reviews?

Holistic Application Performance: Provides a comprehensive view
Scalability: Handles growing amounts of metrics
Flexibility: Adapts to various cloud and on-premises environments
Reliability: Ensures consistent performance
Detailed Documentation: Offers clear guidance for users

Prometheus is extensively used in industries requiring robust monitoring and alerting systems. Financial services leverage it for tracking transactions, while tech companies deploy it for Kubernetes and microservices monitoring. Its scalable and flexible nature makes it a preferred choice for cloud environments, supporting the efficient operation of infrastructure and applications.

Buyer's Guide

Catchpoint vs. Prometheus

October 2024

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