Catchpoint vs Prometheus comparison

Catchpoint and Prometheus are both solutions in the Application Performance Monitoring (APM) and Observability category. Catchpoint is ranked #42 with an average rating of 8.5, while Prometheus is ranked #8 with an average rating of 8.3. Catchpoint holds a 0.5% mindshare in APM, compared to Prometheus’s 3.3% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 100% of Prometheus users who would recommend it.

Catchpoint

Read 14 Catchpoint reviews

1,124 Views
669 Comparison Views

100% willing to recommend

Prometheus

Read 34 Prometheus reviews

6,588 Views
5,858 Comparison Views

100% willing to recommend

Catchpoint

Prometheus

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jul 24, 2024

Catchpoint and Prometheus are two leading solutions in the monitoring and observability space. Prometheus holds the advantage due to its feature depth and flexibility, even with higher costs.

Features: Catchpoint offers reliable alerts, synthetic monitoring capabilities, and a comprehensive dashboard. Prometheus features an open-source nature, scalability, and a robust query language.

Room for Improvement: Catchpoint could improve in customization options and integration capabilities. Prometheus needs to address the steep learning curve and improve documentation.

Ease of Deployment and Customer Service: Catchpoint is known for its straightforward deployment and responsive customer service. Prometheus, while powerful, involves a more complex setup and relies on community-driven support.

Pricing and ROI: Catchpoint presents a reasonable initial setup cost with good ROI for reliable monitoring. Prometheus offers low upfront costs but requires skill development investment, providing high ROI for flexible, scalable monitoring.

To learn more, read our detailed Catchpoint vs. Prometheus Report (Updated: January 2025).

Buyer's Guide

Catchpoint vs. Prometheus

January 2025

Download the complete report

Helped 831,881 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Application Performance Monitoring (APM) and Observability

42nd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (55th), Cloud Monitoring Software (30th), Digital Experience Monitoring (DEM) (9th)

Prometheus

Ranking in Application Performance Monitoring (APM) and Observability

8th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Catchpoint is 0.5%, up from 0.5% compared to the previous year. The mindshare of Prometheus is 3.3%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Carl Funk

Senior Manager at a training & coaching company with 10,001+ employees

The UI is well designed, so it's easy to get the visibility you want.

There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing. The other issue is the cost. The more data you collect, the more expensive it becomes. You sell your organization by saying we can get this feature set, but then you have to walk that back because we'll need more money to run every test. This is something hard to get out in your initial scoping. You provide Catchpoint with a series of tests and get a cost estimate, not realizing all the data you might have to collect long term. That was a big deal for us because we partly switched on the promise of saving money.

Read full review

MuhammadAzhar Khan

Senior DevOps Engineer at Alibaba Group

Free to use and provides valuable monitoring capabilities

Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."

"The solution offers three different ways of slicing data to look for abnormalities."

"Catchpoint provides a great amount of information."

"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."

"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

More Catchpoint pros

"The most valuable features of Prometheus are the many functions available. The functions are helpful for understanding the behavior of applications and infrastructure."

"The product’s scalability is valuable."

"It is highly valuable as it serves as the foundation for our infrastructure monitoring tools."

"The scalability of Prometheus is very good."

"The most valuable features of Prometheus for metrics collection and monitoring are its stability, robustness, and rich set of features."

"The solution is useful to collect huge metrics."

"The resilience of the solution's metric collection is very nice."

"Prometheus is a scalable and flexible tool that I can deploy on any cloud platform."

More Prometheus pros

Cons

"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"Catchpoint can be improved by focusing solely on network monitoring."

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."

"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."

More Catchpoint cons

"The DSL could be improved."

"I would like to see improvement in the analysis tools and customization features."

"The setup could be made easier for new users because it requires a bit of advance knowledge or experience."

"The solution has shortcomings regarding security monitoring-oriented features to support custom use cases, like out-of-the-box test scenarios and threat-related use cases of its users."

"Lacks the ability to clusterize."

"They could provide efficient logs in terms of clarity and ease of access similar to Datadog’s paid version."

"The initial setup of Prometheus is complex and rated one out of five in ease of setup."

"Its documentation could be clearer to understand."

More Prometheus cons

Pricing and Cost Advice

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing is comparable to the last tool we were using."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The solution's pricing varies based on services and licensing models."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"We use the solution's open-source version."

"We have the open-source version, so we don't pay for it."

"Prometheus is available as an open-source product."

"My company uses the open-source version of the product."

"The solution is not expensive."

"It is an open-source tool."

"The product is free."

"The product is expensive compared to Datadog."

More Prometheus pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

See recommendations

831,881 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

62%

Financial Services Firm

10%

Computer Software Company

Retailer

Financial Services Firm

26%

Computer Software Company

15%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

See all answers

What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

See all answers

What needs improvement with Catchpoint?

The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats.

See all answers

What do you like most about Prometheus?

The most valuable feature of Prometheus is its ability to collect metrics.

See all answers

What is your experience regarding pricing and costs for Prometheus?

Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.

See all answers

What is your primary use case for Prometheus?

I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.

See all answers

Comparisons

Dynatrace vs Catchpoint

Compared 25% of the time

ThousandEyes vs Catchpoint

Compared 20% of the time

Datadog vs Catchpoint

Compared 12% of the time

New Relic vs Catchpoint

Compared 7% of the time

Splunk Enterprise Security vs Catchpoint

Compared 6% of the time

More Catchpoint Competitors

Azure Monitor vs Prometheus

Compared 16% of the time

Zabbix vs Prometheus

Compared 12% of the time

Dynatrace vs Prometheus

Compared 9% of the time

New Relic vs Prometheus

Compared 8% of the time

Apache SkyWalking vs Prometheus

Compared 8% of the time

More Prometheus Competitors

Product Reports

Buyer's Guide

Catchpoint

January 2025

Download Catchpoint product report

Buyer's Guide

Prometheus

January 2025

Download Prometheus product report

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

Prometheus specializes in gathering, monitoring, and analyzing logs and metrics. Utilized for data visualization in Grafana, cloud deployments, Kubernetes monitoring, and financial transactions, it provides a comprehensive view of application performance.

Prometheus is widely adopted for its robust metrics collection and scraping capabilities. It integrates seamlessly with Grafana for detailed visualizations and supports installations in cloud environments like Azure and Amazon. Prometheus is especially valued for monitoring Kubernetes deployments and ensuring efficient operation of servers, databases, and microservices. Its open-source nature provides reliability, flexibility, and scalability. Users appreciate its extensive integrations, APIs, and libraries, supporting multiple languages. Prometheus also offers remote writing, dynamic conflict resolution, high availability, and lightweight configuration with detailed documentation.

What are the key features of Prometheus?

Extensive Integrations: Supports APIs and libraries across multiple languages
Metrics Collection: Efficiently handles large amounts of metrics
Scraping Capabilities: Effective data gathering from applications
HTTP Monitoring: Reliable and detailed tracking
Grafana Integration: Seamless dashboards and visualizations
High Availability: Ensures system reliability
Lightweight Configuration: User-friendly setup process
Robust Querying: Advanced data querying and long-term storage integration

What benefits should users look for in reviews?

Holistic Application Performance: Provides a comprehensive view
Scalability: Handles growing amounts of metrics
Flexibility: Adapts to various cloud and on-premises environments
Reliability: Ensures consistent performance
Detailed Documentation: Offers clear guidance for users

Prometheus is extensively used in industries requiring robust monitoring and alerting systems. Financial services leverage it for tracking transactions, while tech companies deploy it for Kubernetes and microservices monitoring. Its scalable and flexible nature makes it a preferred choice for cloud environments, supporting the efficient operation of infrastructure and applications.

Prometheus

Buyer's Guide

Catchpoint vs. Prometheus

January 2025

Free Report: Catchpoint vs. Prometheus

Find out what your peers are saying about Catchpoint vs. Prometheus and other solutions. Updated: January 2025.

DOWNLOAD NOW

831,881 professionals have used our research since 2012.

See our Catchpoint vs. Prometheus report.

See our list of best Application Performance Monitoring (APM) and Observability vendors.

We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.