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Catchpoint vs SolarWinds AppOptics comparison

Catchpoint and SolarWinds are both solutions in the Application Performance Monitoring (APM) and Observability category. Catchpoint is ranked #40 with an average rating of 8.0, while SolarWinds is ranked #48 with an average rating of 8.0. Catchpoint holds a 0.4% mindshare in APM, compared to SolarWinds’s 0.3% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 80% of SolarWinds users who would recommend it.
Catchpoint
Read 14 Catchpoint reviews
  • 1,020 Views
  • 614 Comparison Views
100% willing to recommend
SolarWinds AppOptics
Read 9 SolarWinds AppOptics reviews
  • 767 Views
  • 525 Comparison Views
80% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

Catchpoint and SolarWinds AppOptics are leading performance monitoring tools. Users favor SolarWinds AppOptics for its pricing and comprehensive features, leading to a perception that it offers more value.

Features: Users highlight Catchpoint's robust monitoring and alerting capabilities, rich end-user experience monitoring, and diverse testing locations. SolarWinds AppOptics receives praise for its customizable dashboard, integrated performance metrics, and seamless application performance management.

Room for Improvement: Catchpoint users desire enhancements in reporting, data visualization, and faster time to insight. SolarWinds AppOptics users suggest improvements in log management, scalability, and enhanced anomaly detection. Both have areas needing development, but Catchpoint's data visualization requests are more prevalent.

Ease of Deployment and Customer Service: Catchpoint is noted for its straightforward deployment and responsive customer service. SolarWinds AppOptics, while also user-friendly in deployment, receives mixed reviews on support responsiveness. Customers find Catchpoint slightly better in customer service experiences.

Pricing and ROI: Catchpoint users express concerns over high setup costs but acknowledge it offers solid ROI over time. SolarWinds AppOptics is appreciated for its competitive pricing and quick ROI, making it a more cost-effective solution for many users.

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Buyer's Guide
Catchpoint vs. SolarWinds AppOptics
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Catchpoint
Ranking in Application Performance Monitoring (APM) and Observability
40th
Ranking in Cloud Monitoring Software
31st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Network Monitoring Software (59th), Digital Experience Monitoring (DEM) (9th)
SolarWinds AppOptics
Ranking in Application Performance Monitoring (APM) and Observability
48th
Ranking in Cloud Monitoring Software
34th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
9
Ranking in other categories
IT Infrastructure Monitoring (50th)
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Catchpoint is 0.4%, up from 0.4% compared to the previous year. The mindshare of SolarWinds AppOptics is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Carl Funk - PeerSpot reviewer
The UI is well designed, so it's easy to get the visibility you want.
There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing. The other issue is the cost. The more data you collect, the more expensive it becomes. You sell your organization by saying we can get this feature set, but then you have to walk that back because we'll need more money to run every test. This is something hard to get out in your initial scoping. You provide Catchpoint with a series of tests and get a cost estimate, not realizing all the data you might have to collect long term. That was a big deal for us because we partly switched on the promise of saving money.
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John Yuko - PeerSpot reviewer
Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions
I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Catchpoint provides a great amount of information."
"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."
"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."
"The product's most valuable feature is the ability to identify and troubleshoot network issues."
"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."
"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."
"Catchpoint's customer service and support are valuable."
More Catchpoint pros
"The reporting of the solution is very good."
"The product has a great dashboard."
"I have found the most valuable feature is application performance management."
"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."
"The sum solution, NTA, and DPA."
"Technical support is always live and they're supportive."
 

Cons

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."
"As part of the improvement, there are certain categories, like for the China market, where we face issues."
"The old user version was better, it was more user-friendly."
"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."
"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."
"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
More Catchpoint cons
"The integration with Unix services should be a bit more straightforward."
"I would like to see more integration with other tools that are available on the market."
"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."
"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."
"AppOptics would benefit from having a much more centralized view."
"The solution should be more user-friendly."
 

Pricing and Cost Advice

"The solution's pricing varies based on services and licensing models."
"In terms of licensing fees, I believe they were slightly higher."
"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"The solution's pricing is comparable to the last tool we were using."
"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
"I believe the current licensing cost is reasonable."
"Since it's a negotiable rate, I would rate the pricing as a five out of five."
"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."
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Top Industries

By visitors reading reviews
Educational Organization
53%
Financial Services Firm
13%
Computer Software Company
7%
Retailer
5%
Educational Organization
57%
Financial Services Firm
7%
Computer Software Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Catchpoint?
Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.
See all answers
What is your experience regarding pricing and costs for Catchpoint?
The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.
See all answers
What needs improvement with Catchpoint?
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive simila...
See all answers
What do you like most about SolarWinds AppOptics?
The product has a great dashboard.
See all answers
What needs improvement with SolarWinds AppOptics?
The solution should be more user-friendly.
See all answers
What is your primary use case for SolarWinds AppOptics?
I used the solution for monitoring servers and network equipment.
See all answers
 

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Product Reports

Buyer's Guide
Catchpoint
April 2025
Catchpoint reportDownload Catchpoint product report
Buyer's Guide
Application Performance Monitoring (APM) and Observability
April 2025
SolarWinds AppOptics reportDownload SolarWinds AppOptics product report
 

Also Known As

No data available
AppOptics, SolarWinds TraceView, Librato
 

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

AppOptics is a SaaS-based simple, powerful and affordable Infrastructure & Application monitoring for custom on-premises, cloud, and hybrid systems. 

Your business runs on applications, and when they go down or run slowly, it can impact the business in lost productivity, customers, or revenue. To add to the complexity, your IT environment is changing, and workloads can be spread across data centers, and cloud resources. You need to monitor the availability and performance of applications and infrastructure, regardless of where they are, so you can identify potential issues early and address them before they impact users

SolarWinds
 

Sample Customers

Information Not Available
TraxoCovea Insurance BTE TechnologyDatarista
Buyer's Guide
Catchpoint vs. SolarWinds AppOptics
April 2025
Free Report: Catchpoint vs. SolarWinds AppOptics
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