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Centreon vs vRealize Network Insight comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Centreon
Ranking in Network Monitoring Software
23rd
Ranking in IT Infrastructure Monitoring
21st
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
Cloud Monitoring Software (18th)
vRealize Network Insight
Ranking in Network Monitoring Software
20th
Ranking in IT Infrastructure Monitoring
19th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
46
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the IT Infrastructure Monitoring category, the mindshare of Centreon is 2.9%, down from 3.0% compared to the previous year. The mindshare of vRealize Network Insight is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Caulson Chua - PeerSpot reviewer
With fewer staff resources, we can identify and address issues before the system goes down
Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime. The dashboard is user-friendly, and the solution provides good reporting and visibility. The layout is straightforward. You can click on the drop-down list to select the server you want. The anomaly detection feature helped us reduce our average resolution time by 30 minutes to an hour.
NiteshKumar1 - PeerSpot reviewer
The tool's configuration is easy and artifacts are easily accessible through professional services and the web
The product is highly regarded, and many customers have been using it along with other VMware products like vSphere and VMware vCloud Usage Insight. However, recently, there's been a trend among customers, especially those using VMware for a considerable period, to explore the potential of migrating to the public cloud. The common concern among these customers is how the VMware products will perform in the public cloud environment. Migrating instances from VMware to different platforms is not easy, especially when dealing with many instances across multiple customers. Customers are keen to maintain the functionality of their existing VMware products but prefer to run them on the public cloud instead of on-premise servers. Our clients for vRealize Network Insight are enterprise businesses. I rate it a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Another feature we use is Business Activity, which provides us with an end-user perspective when a service is down or isn't working correctly. This is helpful when monitoring the KPIs. When we see a device or server that isn't working, we find the root cause."
"The most valuable feature is the ability to build an abstraction of service visualization. You can add services to an entity called Business Activities and you can see the state of these activities."
"We have all our tickets inside Centreon in real-time and can monitor a lot of ELP and CLN in real-time for application purposes."
"The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"E-mail alert notifications are valuable."
"We are alerted on service impacts and not when something is down. We have saved a lot of time on non-business-hours intervention."
"In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us."
"It helps a lot because, until now, we didn't have the tools to figure out the micro level, VM-to-VM kind of traffic; that was not in the current environment. We could not figure out VM-to-VM communication from the other tools. This is the tool which gives us end-to-end transparency."
"Also, the ability to troubleshoot all the way across the NSX part of it to the physical and actually watch the packets go through and then see where the bottleneck is or where the interruption is. We run queries on the network flows within the application to find where they are in it and it graphically tells us how the packets are actually going through the system."
"The automation collects all the relationships between servers, allowing us to visualize these relationships and organize the migration into waves."
"A lot of time is saved when you use this type of software solution for the network. We have moved systems into the new data center and the servers and systems are much faster because of the very low latency between virtual machines."
"It's very user-friendly in the sense that the querying is just regular language like you and I speak or write. You don't need to know any SQL-query type of language to be able to get what you want out of it."
"It allows you to see traffic that you couldn't otherwise see, which is traffic within your Layer 3-bounded network, meaning east-west traffic. It's hard to get that any other way."
"The gradual way the Network Insight shows you all the relevant information about your networks. It's pretty good. You can really dig deep deep inside and see where the problem is, where it comes from, what you have inside, how did you configure it. Also, it has alerts so you can have pretty much quite a big overview about your network. This is really something good."
"I like being able to see the flows coming in and out of the product. In terms of monitoring network flows, we use it to verify whether or not different servers/applications should be communicating with each other."
 

Cons

"I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful."
"The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"The problem with the reporting is you have to configure the report, and after that, you will have the same report every month, every week, every day. You have to sync it in order to have a great report."
"Centreon is very bad with auto-scanning. It's very monolithic software. It doesn't have microservices and it only has basic clustering. You cannot, for example, have six or seven nodes for Centreon's cloud processes."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"The most important issue is the capability to interconnect with other systems. It already exists for some of them. For example, the Stream Connector is something we use to populate data in another system. This kind of facility for connecting should exist for all products that it makes sense to have connected to a monitoring solution."
"I would like to see more reporting features, more dashboards."
"I would like to see application identification. That would be cool."
"The only real improvement they can make is to add more third-party vendors into the environment, mostly switch manufacturers, because it's really limited to Cisco equipment and there are a lot of companies out there other than Cisco."
"I would like to see more interoperability on the firewall and low balancer sides."
"If it were more application-aware, more descriptive; if it were able to determine the application that is actually doing the communication, that would be easier. More application information: which user or account it's accessing, is it accessing this application, doing these calls, if it is accessing a script, what script is it accessing. Things like that would provide deeper analytics so I can track what's going on. It would not just be, "These people shouldn't be talking," but who is actually doing these calls."
"The IT infrastructure industry is expected to evolve towards a hybrid cloud model in the next five to ten years. In this model, most of the customer's resources reside on-premise within a private cloud setup, such as VMware. Another segment operates within public cloud environments like Azure and AWS, and a portion remains in traditional data centers. There should be seamless interoperability between public and private clouds. AWS and VMware need to work together to make it possible. Whether users interact with on-premise infrastructure or configure resources in the public cloud, the user experience must be seamless."
"vRNI needs more remediation where it hooks into NSX."
"In a very general way, I would like to see an improvement in interoperability with third-party product, from other vendors."
 

Pricing and Cost Advice

"The pricing starts at around 5000 euro. However, this depends on: Your environment, the size of your host, how many hosts you have, how many remote pollers you have, and if you want to use the Monitoring Business Intelligence or Centreon MAP functionalities."
"The pricing is acceptable."
"It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."
"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."
"Centreon is an open source product. Thus, there is no need for licensing."
"You purchase a package. You have a support contract (there is also a platinum support contract) and it is per module. That means you have to pay, e.g., for the MBI module or the BAM module. Or, if you want to save a lot of money, you can pay for IMP, which is the complete package."
"The price is not too high. Licensing is driven by how many hosts you monitor, but because you can run the agentless version, you don't have to declare every host to Centreon, one at a time. That means you can drive your infrastructure supervision with a very low number of declared hosts."
"It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them."
"We have spent less time investigating network flows, so it is absolutely cost-effective."
"The solution has reduced the time that we spend on other products. For example, with NSX, we were able to quickly find things that we would normally spend days trying to figure out."
"It's a little expensive, but for what you're getting out of the product, you often see the trade-off. It depends on the type of licensing you have. It might be a little too pricey for some."
"They should include the product in NSX because it's important to have it for deployment."
"It reduces costs. It takes something that may be challenging and makes it more usable and visual by being able to bring in tools, seeing what their impact is, such as microsegmentation and application rationalization, and seeing it quickly."
"It's an expensive product because we have a lot of nodes."
"The solution has helped us to reduce time, increase performance, reduce costs, and even easily manage networks. We are probably seeing 10 to 20 percent labor savings because we are able to be very specific and focused on what we want to do. It ends up saving the customer money and makes us be more efficient on our cost deliveries."
"It has brought more money into our company."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
11%
Government
10%
Comms Service Provider
7%
Financial Services Firm
16%
Computer Software Company
13%
Government
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Centreon?
Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and av...
What needs improvement with Centreon?
The issue my company has with the tool stems from the fact that it didn't give an on-time response to us. The product collects the information, but it fails to send them via SMS, WhatsApp or Telegr...
What do you like most about vRealize Network Insight?
The tool's ease of configuration and use and the availability of information and artifacts through professional services and the web are key factors that customers find valuable.
What is your experience regarding pricing and costs for vRealize Network Insight?
Broadcom is known for increasing product prices, making them expensive compared to what people used to pay. I liken the subscription model to not truly owning what you pay for.
What needs improvement with vRealize Network Insight?
Right now, I do not see a specific area for improvement. My main concern is understanding the intentions of Broadcom, which has acquired VMware. Broadcom should improve by going back to what was wo...
 

Also Known As

No data available
Arkin
 

Overview

 

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
NTTi3, VCIX-NV, VMware Networking and Security Business Unit, Illumio, CompuNet
Find out what your peers are saying about Centreon vs. vRealize Network Insight and other solutions. Updated: February 2025.
842,592 professionals have used our research since 2012.