Cisco Duo vs JumpCloud comparison

Cisco and JumpCloud are both solutions in the Single Sign-On (SSO) category. Cisco is ranked #4 with an average rating of 8.5, while JumpCloud is ranked #14 with an average rating of 8.0. Additionally, 96% of Cisco users are willing to recommend the solution, compared to 100% of JumpCloud users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 12, 2025

Cisco Duo and JumpCloud both compete in the cybersecurity category, focusing on multifactor authentication and identity management. Based on feature comparison, Cisco Duo seems to have an edge due to its robust multifactor authentication and ease of use, while JumpCloud excels in directory services and integration capabilities.

Features: Cisco Duo provides multifactor authentication with quick deployment, user authentication, and device verification. Its mobile app and push notifications enhance security and user convenience. JumpCloud offers a cloud-based directory with single sign-on, flexible integration with applications, and policy management for devices, supporting seamless identity management across platforms.

Room for Improvement: Cisco Duo faces integration challenges, limited application support, and complex proxy requirements. Expanded integration and improved notification systems are desired. JumpCloud needs enhancement in MDM features, API reliability, and better synchronization with Microsoft 365 groups. A more intuitive user interface and support for various devices are also needed.

Ease of Deployment and Customer Service: Cisco Duo supports diverse deployment environments such as on-premises and hybrid cloud, but technical support responsiveness varies. JumpCloud scales well across public and hybrid clouds but could improve in streamlining support and issue resolution.

Pricing and ROI: Cisco Duo's pricing is reasonable for large enterprises but complex licensing can be an obstacle. Users report significant ROI in terms of security savings. JumpCloud offers transparent pricing and cost-effective solutions for startups, with ROI driven by reduced overhead and wide integration capabilities.

To learn more, read our detailed Cisco Duo vs. JumpCloud Report (Updated: September 2025).

Buyer's Guide

Cisco Duo vs. JumpCloud

September 2025

Download the complete report

Helped 871,688 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

Matt Crockford

Head of Cybersecurity at SES Water

It's easy to roll out, and their understanding of our business made it seamless

One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

Read full review

Thomas Botts

Senior Network Engineer at a educational organization with 1-10 employees

Managing security policies effectively with seamless authentication

The feature of Cisco Duo that I prefer the most is the policies, being able to control what we need to within the policies. You can get pretty granular. There isn't a lot of training that goes on in school districts. Email is an easy way where many people give out their credentials, so the level of protection is something that we definitely need in a school district. Cisco Duo's strong security authentication system has been easy when logging in, although the teachers don't appreciate it as much. We have it configured so users essentially just hit accept. If it sees any sort of built-in risk, then it steps up authentication. It's pretty easy. I appreciate it. I've encountered advantages with Cisco Duo in that it has stopped significant pushback from teachers. It has prevented credential sharing and unauthorized access. We've seen a huge decrease since we've rolled it out across the entire district.

Read full review

MuhammadAzhar Khan

Senior DevOps Engineer at Alibaba Group

Manage multiple cloud platforms seamlessly with unified credentials

The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials. This feature is highly beneficial for user management, particularly for clients with multiple cloud accounts. Additionally, JumpCloud simplifies the workflow when I work with different cloud platforms, such as AWS, Azure, and GCP, by integrating directory and credential management.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."

"Content filtering is the most useful feature of iboss."

"Our primary use case for this product is DLP,"

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

"Its initial setup was straightforward."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

"iboss is among the few products providing inline filtering where no application is needed on the device."

"Granular setup, which was able to set different levels of filters using the OUs in the AD."

More iboss pros

"It has continuously evolved by introducing new solutions and products to address emerging security threats in our industry, demonstrating its commitment to staying ahead of evolving security challenges."

"All features of the solution are effective, particularly those involved in identifying vulnerabilities and updates."

"The solution is easy to use."

"It's a lot easier for our end users to connect to our network. You don't have to type in a code. You get push notifications, that's probably the best thing about it. The fewer clicks they have to do to be online, the better it is. They can easily get into the network and do remote work."

"The most valuable aspect is the authentication and the SSO."

"It's pretty easy for users to figure it out."

"Cisco Duo is quick to deploy and easy to start."

"I love Duo Security's push notifications. It's simple, fast, and secure. From the user's perspective, the solution is seamless. The security aspect is great."

More Cisco Duo pros

"The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials."

"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."

"I rate the stability of JumpCloud ten out of ten."

"The solution is stable."

"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."

"Ability to integrate all applications."

"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."

"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."

More JumpCloud pros

Cons

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

"The dashboards for local use could be better."

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."

"File integrity monitoring would be very advantageous as an additional feature."

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

More iboss cons

"There is another issue with removing the application from your computer. It is difficult to remove the application on Windows."

"I would appreciate seeing Cisco Duo improved with a tighter integration with Active Directory to secure not just Remote Desktop to a server, but all the remote levels of connection that you can make to a server."

"Regarding the stability and reliability of the Cisco Duo solution, we have experienced some outages over the last few years that are significant because people can't log in."

"The product price needs improvement."

"More automation and device insights would be helpful in achieving a seamless single pane of glass. Having the additional capability to streamline processes would also make things better."

"Duo Security could be improved with the addition of more applications."

"We first deployed Duo Security for our company with the VPN, and afterward, about a year later, we implemented it for a customer of ours where we offered infrastructure as a service. When I tried to establish a VPN connection through Duo Security, it did not function well on that version, which was the latest one at the time. So, I had to make a copy of the machine and then implement Duo Security with the VPN because it did not function well with the newer version."

"Duo Security should have more customized use cases. For example, if a client needs to have more customization, it would be better to connect directly with Duo's R&D to try to discuss the issues together in order to add customizations."

More Cisco Duo cons

"I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle."

"The visual tool and interface must be more fine-tuned."

"It could dip into CI/CD tooling as well. That would be a very interesting part to see."

"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."

"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."

"They need more straightening of the SSO capabilities."

"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."

"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."

More JumpCloud cons

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."

"The overall pricing for iboss is very competitive and transparent."

"It is expensive compared to one of its competitors."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."

"The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."

"It falls in line with everything else."

"Price-wise, the solution has been very, very reasonable...Licensing is the last thing I think about Duo Security because it's so easy, and I had no problems with it."

"I am not aware of the pricing. There are two departments, and I don't have any information about them."

"It was very reasonable."

"You pay per user when using this solution and the pricing is fair."

"During testing we are allowed a certain number of licenses for free."

More Cisco Duo pricing and cost advice

"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."

"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."

"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."

"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."

"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."

"The solution is pretty expensive."

"JumpCloud's monthly license costs around $25 for the complete solution."

"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."

More JumpCloud pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Single Sign-On (SSO) solutions are best for your needs.

See recommendations

871,688 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

11%

Manufacturing Company

Government

Computer Software Company

18%

Manufacturing Company

10%

Government

Financial Services Firm

Comms Service Provider

17%

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	28
Midsize Enterprise	16
Large Enterprise	36

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

See all answers

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

See all answers

What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

See all answers

How does Duo Security compare with Microsoft Authenticator?

We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...

See all answers

What do you like most about Duo Security?

They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, spe...

See all answers

What is your experience regarding pricing and costs for Duo Security?

My experience with pricing, setup, costs, and licensing is that I do not get into pricing much; I leave it to procure...

See all answers

What do you like most about JumpCloud?

The product enables device management.

See all answers

What is your experience regarding pricing and costs for JumpCloud?

AWS charges per user, which can be costly if I have more than ten users. Third-party platforms tend to be cheaper tha...

See all answers

What needs improvement with JumpCloud?

I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle. This would be helpful, ...

See all answers

Comparisons

Netskope vs iboss

Compared 14% of the time

Zscaler Internet Access vs iboss

Compared 14% of the time

Cisco Umbrella vs iboss

Compared 13% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 13% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs iboss

Compared 8% of the time

More iboss Competitors

Fortinet FortiAuthenticator vs Cisco Duo

Compared 13% of the time

Microsoft Entra ID vs Cisco Duo

Compared 11% of the time

Fortinet FortiToken vs Cisco Duo

Compared 10% of the time

Yubico YubiKey vs Cisco Duo

Compared 7% of the time

Cisco Identity Services Engine (ISE) vs Cisco Duo

Compared 6% of the time

More Cisco Duo Competitors

Scalefusion vs JumpCloud

Compared 14% of the time

Microsoft Entra ID vs JumpCloud

Compared 13% of the time

Microsoft Intune vs JumpCloud

Compared 10% of the time

Teleport vs JumpCloud

Compared 9% of the time

42Gears SureMDM vs JumpCloud

Compared 3% of the time

More JumpCloud Competitors

Product Reports

Buyer's Guide

iboss

October 2025

Download iboss product report

Buyer's Guide

Cisco Duo

October 2025

Download Cisco Duo product report

Buyer's Guide

JumpCloud

October 2025

Download JumpCloud product report

Also Known As

iBoss Cloud Platform

Duo Security

Resmo

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Cisco Duo is a cloud-based identity security tool offering easy and wide-ranging access protection for users and devices worldwide. It assures identity-first security with clear visibility across multi-cloud, hybrid, and on-premises environments.

Cisco Duo provides robust multi-factor authentication and seamless integration capabilities with existing infrastructures. Appreciated for its stability and speed, it supports distributed workforces by securing VPN access, corporate networks, and cloud services. Duo’s comprehensive identity ecosystem supports easy deployment and management through a single-pane-of-glass management interface. It seamlessly merges with popular platforms like Active Directory and Office 365 across diverse hardware.

What are Cisco Duo’s Essential Features?

Multi-Factor Authentication: Offers secure access with options like push notifications and hardware tokens.
Seamless Integration: Easily fits with existing systems and third-party applications.
User-Friendly Management: Provides centralized control with a single-pane-of-glass interface.
Wide Compatibility: Supports broad applications and devices, enhancing security management.
Stable and Fast: Reliable speed and intuitive interaction for users across platforms.

What Benefits and ROI Can Cisco Duo Users Expect?

Enhanced Security: Increases protection with versatile MFA options for critical resources.
Ease of Use: Simplifies deployment and management with intuitive interfaces.
Scalability: Adapts to growing needs with broad compatibility and integration support.
Support for Distributed Workforces: Ensures secure remote access for teams anywhere.

Cisco Duo finds extensive applications across education, finance, retail, and government sectors by fortifying network and application access security. Organizations leverage it for its MFA capabilities, integrating with ERP systems, ensuring protected connectivity with VPN and cloud-based services, crucial in maintaining secure and efficient operations.

Cisco

JumpCloud offers efficient device management, single sign-on, and integration capabilities. It integrates seamlessly with Microsoft 365 and Google Workspace, streamlining user management across diverse environments.

JumpCloud delivers device, user, and application management across platforms like Windows, Mac, Linux, and cloud services such as AWS and Azure. Acting as a cloud-based directory, it facilitates single sign-on and identity access management, making it an attractive replacement for Active Directory and LDAP directories. Its policy management and centralized directory simplify user and device administration, offering a user-friendly interface with flexible access control and remote management. Organizations can experience streamlined onboarding and offboarding processes, robust authentication, and scalability. Despite being powerful, room for improvement is noted in alert capabilities, comprehensive MDM for Windows, multi-tenant features, and API reliability.

What are the key features of JumpCloud?

Device Management: Manage Windows, Mac, and Linux devices efficiently.
Single Sign-on: Seamlessly integrate with Microsoft 365 and Google Workspace.
Centralized Directory: Simplifies administration by consolidating user credentials.
Policy Management: Enforce policies and provide VPN access.
Remote Management: Provides flexible access control.

Why should users consider JumpCloud?

Streamlined Onboarding/Offboarding: Efficient user management saves time.
Robust Authentication: Enhances security through strong credential management.
Scalability: Adapts well to growing business needs.
Integration Capabilities: Supports seamless connections with cloud applications.

Companies across industries utilize JumpCloud for comprehensive management of devices and user identities. It is especially beneficial in technology-driven sectors where centralized directory services replace traditional Active Directory and LDAP models. Organizations employing platforms like AWS and Azure find it essential for maintaining efficient and secure access management.

JumpCloud

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Information Not Available

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

Buyer's Guide

Cisco Duo vs. JumpCloud

September 2025

Free Report: Cisco Duo vs. JumpCloud

Find out what your peers are saying about Cisco Duo vs. JumpCloud and other solutions. Updated: September 2025.

DOWNLOAD NOW

871,688 professionals have used our research since 2012.

See our Cisco Duo vs. JumpCloud report.

See our list of best Single Sign-On (SSO) vendors, best ZTNA as a Service vendors, and best Authentication Systems vendors.

We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.