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Cisco Duo vs Nok Nok Labs comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Authentication Systems
2nd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
119
Ranking in other categories
Single Sign-On (SSO) (4th), Access Management (5th), ZTNA as a Service (3rd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st)
Nok Nok Labs
Ranking in Authentication Systems
35th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 4.3%, down from 9.5% compared to the previous year. The mindshare of Nok Nok Labs is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Cisco Duo4.3%
Nok Nok Labs0.8%
Other94.9%
Authentication Systems
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
reviewer1217064 - PeerSpot reviewer
Head : Security Architecture at a financial services firm with 10,001+ employees
Easy to use, reliable, and offers a straightforward setup
We are customers and end-users. We've dealt with the solution for a long time. We've seen how they developed as a startup, and how they've matured over time. They're actually quite advanced and they are sometimes cutting edge compared to other competitors. I'd recommend the solution. They do things very differently. They're very advanced and they're standards-based. They basically have got a very good vision in terms of how they do strong authentication. Other companies are actually following suit and following what they've done to support standards. They're quite advanced and simple to use, with a good support model. They have the edge compared to other solution providers. In general, I would rate the solution at an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I most appreciate about Cisco Duo is the ease of use."
"The technical support is of a very high level, and if you have a problem they will be able to support you, logging in remotely as an engineer to give assistance, and with the upgraded license the support is even better and they will do everything for you if you have a problem, so the support is extremely good."
"Cisco Duo seems very scalable; in my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well."
"I like the set time that users can log into devices during the day and how many times they can do so. I also like the ability to restrict the regions from which the user can get in. Users outside of our country or even the town cannot log in."
"It meets our security needs very well, it is easy to use, and documentation is also available."
"Cisco Duo has made us more secure. We've managed to stop some threats with it and keep our users and devices safe."
"With Cisco Duo it's checking if you are allowed to submit a request to access this, doing a complete check of you before you access, instead of being just a simple MFA that only asks if you can go in or not."
"My total rating for Cisco Duo is ten out of ten."
"They are sometimes cutting edge compared to other competitors and have a very good vision in terms of how they do strong authentication, being quite advanced, simple to use, and standards-based with a good support model, giving them an edge compared to other solution providers."
"The technical support is quite good."
 

Cons

"The technical engineers in the first line of support should improve their knowledge."
"Cisco Duo has not helped my company reduce its overall authentication-related costs, as it is a cost above what we already have."
"Smart Licensing needs improvement. It's terrible. We have problems with it every year and we need to involve support to fix it."
"End-users find it more annoying than anything else."
"Technical support could be improved. I don't think all support should have to go through an agreement."
"Duo Security could be improved with the addition of more applications."
"General announcements when new features come out with Cisco Duo should be broadcasted to customers who are using it, which might bring more accessibility to their documents so users can be more in tune with updates."
"For the back-end, there could be a few more security features applied."
"There's nothing wrong with the solution that we can see. However, maybe they could improve slightly by incorporating decentralized identity blockchain models into their solution."
 

Pricing and Cost Advice

"Our licensing fee is currently on an annual basis."
"The cost was reasonable. Licensing was pretty straightforward for a change."
"I rate the product pricing a seven out of ten."
"It's very simple. Its price is fair. We use the hardware tokens as well. You get what you pay for. In terms of licensing, Cisco has very complicated products, but Duo Security was surprisingly easy."
"I am not aware of the pricing. There are two departments, and I don't have any information about them."
"Duo Security is free."
"The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."
"Price-wise, the solution has been very, very reasonable...Licensing is the last thing I think about Duo Security because it's so easy, and I had no problems with it."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
8%
Educational Organization
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise24
Large Enterprise58
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
I cannot speak to the financial planning of the organization, but I can confirm that Cisco Duo falls within the security budget that has been allocated to us.
What needs improvement with Duo Security?
I believe Cisco Duo needs to be improved on the delay process because there is a delay when we send a Duo Push or when we are signing into any applications. We can work on making it faster and spee...
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Also Known As

Duo Security
No data available
 

Overview

 

Sample Customers

Information Not Available
FIDO Alliance
Find out what your peers are saying about Microsoft, Cisco, Okta and others in Authentication Systems. Updated: April 2026.
892,776 professionals have used our research since 2012.