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Cisco Identity Services Engine (ISE) vs Cisco Secure Email comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
5.3
Cisco ISE support is praised for expertise but criticized for slow responses and inconsistent quality, especially with complex issues.
No sentiment score available
Most users rate Cisco Secure Email's support highly for being quick and knowledgeable, despite occasional reports of slow or inadequate help.
I rate the technical support as one out of ten.
 

Room For Improvement

Sentiment score
4.5
Cisco ISE requires improved integration, usability, and performance, with enhanced features and efficiency for better user adoption and experience.
No sentiment score available
Cisco Secure Email requires improvements in reporting, phishing detection, UI, documentation, integration, scalability, licensing, pricing, and database competitiveness.
They are very poor in asset classification and should focus on improving the preauthentication profiling, especially for NAC use cases.
 

Scalability Issues

Sentiment score
7.0
Cisco ISE is scalable for enterprises but requires proper design, planning, and hardware considerations for efficient deployment.
No sentiment score available
Cisco Secure Email is praised for its cloud-based scalability, handling high email volumes efficiently, and seamless integration across various industries.
Factors like architecture, business nature, and legal limitations such as GDPR affect it.
 

Setup Cost

No sentiment score available
Cisco Identity Services Engine pricing is competitive but complex, with tiered licensing and additional costs potentially impacting smaller businesses.
No sentiment score available
Cisco Secure Email's higher cost is justified by its features, support, simplified licensing, and potential cost savings from reduced breaches.
Making large organizational costs significant.
 

Stability Issues

Sentiment score
7.7
Cisco Identity Services Engine is stable and reliable, with occasional update and scaling challenges, and generally effective support resolution.
No sentiment score available
Cisco Secure Email is reliable, stable, and handles high email volumes seamlessly, with proactive monitoring and minimal administration required.
The stability of Cisco Identity Services Engine (ISE) is poor for certain use cases, like authentication.
 

Valuable Features

Sentiment score
8.0
Cisco ISE provides robust network control, seamless Cisco integration, and enhances security with policy management, zero-trust, and BYOD support.
No sentiment score available
Cisco Secure Email offers advanced malware protection, spam prevention, phishing defense, detailed logging, and robust threat detection, ensuring comprehensive email security.
Cisco Identity Services Engine (ISE) is very good at device administration.
 

Categories and Ranking

Cisco Identity Services Eng...
Ranking in Cisco Security Portfolio
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
140
Ranking in other categories
Network Access Control (NAC) (1st)
Cisco Secure Email
Ranking in Cisco Security Portfolio
8th
Average Rating
8.4
Number of Reviews
59
Ranking in other categories
Email Security (2nd)
 

Mindshare comparison

As of November 2024, in the Cisco Security Portfolio category, the mindshare of Cisco Identity Services Engine (ISE) is 22.0%, up from 16.2% compared to the previous year. The mindshare of Cisco Secure Email is 1.4%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cisco Security Portfolio
 

Featured Reviews

Rohit-Joshi - PeerSpot reviewer
Enables us to ensure that any machine that comes into the network is patched and secure
Posturing is the most valuable feature. There are other tools available that can do some of their other features, like network authentication. The posturing was something because of the nature of the industry that we are in. There are people who go outside for work. Their machines are at times not in the network, and not patched properly. We don't know when they're going to come back, whether it is in a good state, whether it has antivirus, whether it's installed on those machines. Posturing is something that we have made our baseline policy that whenever a machine comes back to our network, it should have a certain level of the operating system and a level of security and antivirus installed. We couldn't have done this posturing without Cisco ISE. This is its greatest feature. It does help me to detect and remediate my network. It enables me to detect any external threat that comes to my network and remediate. If a machine comes into my network that does not qualify per my baseline policy, I have a policy that the machine gets redirected to where it can be patched and remediated. I can ensure that it is fully patched and secure. The entire idea of having ISE is to enhance cybersecurity resilience. The zero trust architecture was coined by the cybersecurity team itself. It was a task given to us in the infrastructure space to see how we can bring resilience into the cybersecurity network and ISE was the solution.
Muhammad Naeemuddoja - PeerSpot reviewer
Robust email security with advanced threat protection, seamless integration with the Cisco security ecosystem, and flexibility in deployment options
While Cisco is a preferred choice for larger enterprises, its products, especially in the realm of security, tend to be more expensive due to their advanced features. Many organizations commonly rely on Microsoft Outlook for their email needs. Transitioning to Cisco security solutions, including Cisco SecureMail, requires careful consideration and typically involves a learning stage. The decision between traditional hardware and virtual machines (VMs) for deploying solutions like Cisco Secure Mail often depends on financial considerations. VMs are generally more cost-effective compared to dedicated hardware, leading industries to increasingly favor VM deployment. The choice is particularly relevant when the server's capabilities are robust enough to meet organizational needs. Overall, I would rate it nine out of ten.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
15%
Financial Services Firm
8%
Government
7%
Educational Organization
23%
Computer Software Company
17%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
What do you like most about Cisco Secure Email?
Cisco Secure Email is a budget-friendly solution.
What is your experience regarding pricing and costs for Cisco Secure Email?
The pricing for Cisco Email Security Appliance involves recurring costs for licenses based on the contracted time frame, such as one year, three years, or five years. Renewals are required after th...
What needs improvement with Cisco Secure Email?
The discontinuation of physical hardware solutions is a significant area for improvement in the Cisco Email Security Appliance. This decision has posed challenges as virtual appliances are now the ...
 

Also Known As

Cisco ISE
Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
 

Learn More

 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Find out what your peers are saying about Cisco Identity Services Engine (ISE) vs. Cisco Secure Email and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.