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Cisco Identity Services Engine (ISE) vs One Identity Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
Cisco ISE users report enhanced security, cost savings, seamless integration, improved efficiency, and reliable threat mitigation with positive ROI.
Sentiment score
7.7
One Identity Manager boosts productivity, reduces costs, and enhances security by automating provisioning and standardizing IT processes globally.
Direct comparisons with Forescout reveal up to 30% to 40% difference in cost savings.
The return on investment in compliance is clear because inadequate identity management can result in substantial financial penalties for data breaches.
 

Customer Service

Sentiment score
5.3
Cisco Identity Services Engine's support is responsive but inconsistent, with reliance on partners and occasional delays in complex issues.
Sentiment score
7.2
One Identity Manager's customer service is generally decent, with premium support offering quicker responses, though at a cost.
I rate the technical support as one out of ten.
Sometimes it's challenging to identify which support team is responsible for certain issues, which is a significant concern.
It could take a day or some hours depending on the case or the customer.
 

Scalability Issues

Sentiment score
7.1
Cisco ISE is scalable and flexible, but may require careful planning and specific hardware for complex environments.
Sentiment score
7.4
One Identity Manager is scalable, integrating well with platforms but may face performance issues with large databases.
Factors like architecture, business nature, and legal limitations such as GDPR affect it.
 

Stability Issues

Sentiment score
7.7
Cisco ISE is reliable and consistent, with some instability during updates or heavy loads, but overall well-regarded.
Sentiment score
7.3
Users experience mixed stability with One Identity Manager, citing performance bugs and the importance of proper configuration for stability.
Cisco Identity Services Engine (ISE) is considered very reliable and stable.
The stability of Cisco Identity Services Engine (ISE) is poor for certain use cases, like authentication.
 

Room For Improvement

Cisco ISE needs UI, integration, performance, and stability improvements, with enhanced documentation, real-time analytics, and security capabilities.
One Identity Manager requires improvements in performance, interface simplicity, documentation, and support to enhance usability and customization.
Pricing can be more expensive compared to other vendors, and there is a significant price gap observed, which doesn't seem justified by some specific features.
Additionally, the product is vulnerable and has many bugs.
One Identity Manager needs better documentation and more examples, especially for beginners, as it has a steep learning curve.
Competitors like Omada and SailPoint offer a more extensive global presence and support network.
 

Setup Cost

Cisco ISE pricing is complex and costly, particularly challenging for small businesses, with value dependent on feature utilization.
One Identity Manager offers competitive user-based pricing but may incur higher hardware costs, varying by region and discounts.
Compared to other solutions like HPE ClearPass, Cisco is more costly, and the conversation suggests a possible forty percent price gap compared to competitors.
Cloud solutions are expensive, while on-prem setups with shared environments are cheaper but not effective.
The pricing is reasonable compared to other solutions.
 

Valuable Features

Cisco Identity Services Engine enhances network security with integration, robust features, and centralized management supporting zero-trust principles.
One Identity Manager offers customization, automation, governance, and scalability, supporting onboarding, reporting, security, and cloud app management.
Cisco Identity Services Engine (ISE) is very good at device administration.
The solution is integrated with other Cisco devices and can offer automation for an organization, making deployments more dynamic and providing real-time visibility.
It ensures high security through multiple approval processes, preventing unauthorized access and enhancing compliance by providing time-based access for privileged accounts with proper audit trails.
I can use standardized connectors, called sync projects, and set up mappings and workflows, etc.
 

Categories and Ranking

Cisco Identity Services Eng...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
141
Ranking in other categories
Network Access Control (NAC) (1st), Cisco Security Portfolio (1st)
One Identity Manager
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
User Provisioning Software (2nd), Identity Management (IM) (3rd)
 

Mindshare comparison

Cisco Identity Services Engine (ISE) and One Identity Manager aren’t in the same category and serve different purposes. Cisco Identity Services Engine (ISE) is designed for Network Access Control (NAC) and holds a mindshare of 28.4%, down 31.7% compared to last year.
One Identity Manager, on the other hand, focuses on Identity Management (IM), holds 8.0% mindshare, up 7.2% since last year.
Network Access Control (NAC)
Identity Management (IM)
 

Featured Reviews

SunilkumarNaganuri - PeerSpot reviewer
Enhanced device administration hindered by complex deployment and security limitations
Cisco Identity Services Engine (ISE) needs to improve the profiling preauthentication. They are very poor in asset classification and should focus on improving the preauthentication profiling, especially for NAC use cases. This will give them a roadmap for software-defined access (SDA) use cases and network segmentation. Threat detection capabilities are very weak. Additionally, the product is vulnerable and has many bugs.
Dnyandev Garad - PeerSpot reviewer
Offers a user-friendly experience with an intuitive interface and makes customization a breeze
With centralized user management, data is effortlessly pulled from various systems like SOAR and HR, simplifying user creation and data maintenance. This allows for easy user editing, role assignment based on HR attributes or department affiliation, and streamlined account allocation based on review levels, departments, or the entire organizational structure. Our Access Control in One Identity Manager is 99 percent automated saving us nearly 100 percent of our time. One Identity Manager simplifies SAP administration by providing a centralized view of even logically disconnected SAP accounts. It offers a flexible helpdesk approach. We can either leverage its built-in model or create our own UI accessible to specific teams based on their applications. This ensures each team sees only relevant tickets for their area, streamlining access management for disconnected applications. One Identity Manager can connect SAP accounts to employee identities under governance. One Identity Manager simplifies Identity Governance and Administration for SAP, a complex system to manage in this regard. It empowers us to effectively manage SAP profiles, roles, and groups, ensuring their proper assignment to corresponding SAP accounts. The solution delivers SAP-specialized workflows and business logic. One Identity Manager integrates with its Privilege Access Management solution to provide more granular control. This means we can define different account types within One Identity Manager, such as normal, admin, and privileged accounts. By assigning privileged access only to designated accounts, we can restrict access and permissions and enhance overall security control. One Identity Manager offers a user-friendly experience with an intuitive interface. It even provides a webshop for end users, allowing them to easily request new roles or accounts in various systems with a simple two-click process. Having the right resources makes customization a breeze. While understanding customer needs and translating them into technical specifications requires some processing upfront, One Identity's suite of tools simplifies the actual back-end work. From drag-and-drop interfaces for workflows and reports to scripting and C# coding supported by existing SDKs, customization options cater to all users. This dynamic application provisioning solution uses business roles to map our company's organizational structure. In other words, access to applications is determined solely by our assigned role within the company hierarchy. This role-based approach ensures users only receive the permissions they need based on their specific function, preventing unnecessary access. One Identity Manager streamlines our cloud governance by providing a centralized platform to manage user access permissions across all connected cloud applications. This eliminates the need for individual provisioning for each app, ensuring efficient authorization control. We have significantly improved our compliance posture with One Identity Manager. Previously, auditors identified numerous findings during manual audits, requiring extensive time and resources to address. With One Identity Manager, we've automated the onboarding, offboarding, and joiner processes, achieving a 95 percent closure rate on audit points. This centralized solution streamlines the auditor experience, allowing them to efficiently obtain information from the IAM team, saving both the organization and auditors valuable time. We have minimized inconsistencies in how our governance policies are applied across test, development, and production environments. One Identity Manager helps us create a privileged governance stance to close the security gap between privileged users and standard users by managing those accounts separately. This segregation prevents unauthorized access, as standard accounts cannot hold privileged rights and vice versa. This clear separation helps to close the security gap between these user types. One Identity Manager streamlines our procurement and licensing processes, allowing our initially large operations team to focus on more strategic tasks. By automating license management for connected applications like SAP and Azure Active Directory, the solution eliminates the risk of human error – forgotten access removals for unused licenses are a thing of the past. Now, licenses are automatically assigned and reclaimed based on user activity, ensuring efficient resource allocation. This means new hires receive immediate access, and vacated licenses become readily available, freeing the operations team from manual license management headaches. One Identity Manager streamlines application access decisions by automating the provisioning and de-provisioning of user access based on HR data. This eliminates manual intervention and delays for both HR and department personnel. When an employee changes departments, their access permissions are automatically updated in the identity management system, granting them the necessary tools to perform their new duties immediately. It also streamlines the automation of identity and access controls, making it easier to implement a zero-trust security model where every user and device is verified before granting access. While our audit processes were once cumbersome, requiring auditors to chase down reports from individual SAP administrators, everything is now centralized. One Identity Manager stores all application and database information in a single location, streamlining reconciliation efforts.
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Top Industries

By visitors reading reviews
Educational Organization
28%
Computer Software Company
14%
Financial Services Firm
7%
Government
7%
Computer Software Company
18%
Financial Services Firm
14%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
Investing in One Identity Manager is necessary for regulatory compliance. Although it might not directly bring in business, it prevents issues like tool compliance. The pricing is reasonable compar...
What needs improvement with One Identity Manager?
The support model has room for improvement, especially when compared to competitors like Omada and SailPoint, which offer a more extensive global presence and support network.
 

Also Known As

Cisco ISE
Quest One Identity Manager, Dell One Identity Manager
 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Access Control (NAC). Updated: December 2024.
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