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Cisco Identity Services Engine (ISE) vs SAP Identity Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Identity Services Eng...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
145
Ranking in other categories
Network Access Control (NAC) (2nd), Cisco Security Portfolio (4th)
SAP Identity Management
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
User Provisioning Software (7th), Identity Management (IM) (14th)
 

Mindshare comparison

Cisco Identity Services Engine (ISE) and SAP Identity Management aren’t in the same category and serve different purposes. Cisco Identity Services Engine (ISE) is designed for Network Access Control (NAC) and holds a mindshare of 21.7%, down 27.9% compared to last year.
SAP Identity Management, on the other hand, focuses on Identity Management (IM), holds 2.2% mindshare, down 2.3% since last year.
Network Access Control (NAC) Market Share Distribution
ProductMarket Share (%)
Cisco Identity Services Engine (ISE)21.7%
Aruba ClearPass21.2%
Fortinet FortiNAC15.5%
Other41.6%
Network Access Control (NAC)
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
SAP Identity Management2.2%
SailPoint Identity Security Cloud13.7%
Microsoft Entra ID8.9%
Other75.2%
Identity Management (IM)
 

Featured Reviews

NF
Network and Technology Information Manager at Akkodis
Has improved authentication management and simplified visitor network access
The log capacity in Cisco Identity Services Engine (ISE) could be enhanced because today natively on the ISE can only have a look at the logs from the day before. You cannot search into the oldest logs; you have to use another tool for that. This can be blocking if you don't have any log consolidation solution. To do a search for an issue or something that happened two days ago, you cannot search directly in there. The capacity of Cisco Identity Services Engine (ISE) could be enhanced. Something between one week and one month for the log capacity would be nice.
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The TACACS and RADIUS have been the most valuable features so far."
"Since migrating towards doing wired ports over ISE with 802.1X and MAB authentication, our organization's security risk has been better. We have been able to establish better layouts, so devices can move and we don't have to worry about where they need to go."
"They provide you multiple ways to achieve security, not only on-prem, but also when you have remote and guest workers. Especially post-pandemic, a lot of our customers have remote workers. So, it has been really helpful."
"When you push out the policy, it is able to populate the entire network at one time."
"The user experience of the solution is great. It's a very transparent system."
"The most valuable feature is AnyConnect Posture because it scans all the programs on the workstation and checks if the antivirus is up to date, as well as the cryptographic keys on our SSD."
"My team has gained a lot from Cisco ISE as it does also provide automation, which is a big asset in the eighth hour. After setting it up, it took a lot of the weight off in many ways. We have a co-worker, who we call the ISE Master because he's in charge of the ISE configurations. He's able to save a lot of time by being able to monitor everything from there. So it did take off a lot of time that we would waste by going individually to that different device and trying to figure out what was wrong."
"RADIUS is the best feature because it supplies authentication to our entire campus."
"Some processes that they used to perform in two to three days now take one to two hours, which has been really beneficial for them regarding the time saved."
"What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration."
"It provides basic automatic user administration and role provisioning to save time."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."
"The setup process is straightforward."
"The most valuable feature is the user experience for managing information."
"Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication."
 

Cons

"It should be virtualized because many people have begun migrating to the cloud. They should offer a hybrid version."
"They could incorporate some AI features."
"Sometimes some of Cisco ISE's graphical interfaces could be a little bit smoother. However, with the different versions, the product is getting better and better."
"The primary issue is the slowness of the application and the web interface. We have multiple admin nodes and app nodes. So when I need to get some information about a particular user, the GUI would take ten to fifteen seconds in loading when we need to know right away."
"Compatibility and integration with other vendors is what needs to be improved in Cisco ISE (Identity Services Engine)."
"ISE is a little clunky. The front-end feels like it is from the 1980s."
"Cisco ISE can become quite complex, especially with policy sets, the entire authentication process, and everything involved."
"Segmentation can be improved."
"The pricing could be better."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"A lack of startup connectors to different systems, and could have better connectors for SAP IDM."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
"Research and marketing need to be improved."
"SAP Identity Management can improve risk analysis and authority checks."
"I find SAP Identity Management complicated to use. Maintaining it is also complex."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
 

Pricing and Cost Advice

"It costs around 50,000 baht in the first year, but I'm unsure about the second year."
"It has a fair price. It is better than it was before."
"Our customers pay for the license of Cisco ISE (Identity Services Engine). They have an annual subscription, rather than a monthly subscription."
"Licensing has got much simpler since Cisco moved to the DNA model because we just have the three tiers, but it could always stand to be improved upon."
"The price of Cisco ISE (Identity Services Engine) is expensive and we are thinking about changing to FortiGate."
"Pricing and licensing are not my expertise. As far as budgeting is concerned, we run an ELA with Cisco. It's a part of our ELA."
"There are three levels of pricing: basic, plus, and apex. Basic satisfied our needs."
"The price for Cisco ISE is high."
"I rate the solution's pricing a four out of ten."
"The licensing cost varies depending on the specific requirements and deployment size."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
10%
Financial Services Firm
9%
Government
8%
Manufacturing Company
15%
Retailer
7%
Financial Services Firm
7%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise32
Large Enterprise91
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
What do you like most about SAP Identity Management?
The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access b...
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
 

Also Known As

Cisco ISE
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about Hewlett Packard Enterprise, Cisco, Fortinet and others in Network Access Control (NAC). Updated: January 2026.
881,384 professionals have used our research since 2012.