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Cisco Identity Services Engine (ISE) vs SAP Identity Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Identity Services Eng...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
145
Ranking in other categories
Network Access Control (NAC) (2nd), Cisco Security Portfolio (4th)
SAP Identity Management
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
User Provisioning Software (7th), Identity Management (IM) (13th)
 

Mindshare comparison

Cisco Identity Services Engine (ISE) and SAP Identity Management aren’t in the same category and serve different purposes. Cisco Identity Services Engine (ISE) is designed for Network Access Control (NAC) and holds a mindshare of 22.4%, down 28.3% compared to last year.
SAP Identity Management, on the other hand, focuses on Identity Management (IM), holds 2.4% mindshare, up 2.3% since last year.
Network Access Control (NAC) Market Share Distribution
ProductMarket Share (%)
Cisco Identity Services Engine (ISE)22.4%
Aruba ClearPass21.6%
Fortinet FortiNAC16.1%
Other39.9%
Network Access Control (NAC)
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
SAP Identity Management2.4%
SailPoint Identity Security Cloud14.6%
Microsoft Entra ID9.3%
Other73.7%
Identity Management (IM)
 

Featured Reviews

NF
Network and Technology Information Manager at Akkodis
Has improved authentication management and simplified visitor network access
The log capacity in Cisco Identity Services Engine (ISE) could be enhanced because today natively on the ISE can only have a look at the logs from the day before. You cannot search into the oldest logs; you have to use another tool for that. This can be blocking if you don't have any log consolidation solution. To do a search for an issue or something that happened two days ago, you cannot search directly in there. The capacity of Cisco Identity Services Engine (ISE) could be enhanced. Something between one week and one month for the log capacity would be nice.
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It works as a good RADIUS server. It has lots of features. It works with all the proprietary Cisco AB pairs and features."
"The return on investment we have seen is related to time in terms of troubleshooting. The logs, such as the security logs, inform us of the issues that people have had. ISE has been very instrumental in helping isolate those issues. We've seen a lot of cost savings because we don't have to pay an IT person to waste time doing something that should be instantaneous."
"Visitors can be granted access to the wifi network using their cellphones, notebooks or tablets in a very easy way. The ease of accessibility that anyone can have to the network is very quick and is a big improvement in our network."
"The solution enables us to authenticate with AD."
"The RADIUS Server holds the most value."
"I like the logging feature."
"So far, we have had no issues with the stability."
"The first benefit is that we can implement zero trust architecture because of Cisco ISE. I can assure my CISO in my company that my network is such that nobody can just bring in their laptop, desktop, or any sort of mobile device and can directly get connected to my network. That is a benefit that I can only allow people who I trust on the network."
"The setup process is straightforward."
"What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"It provides basic automatic user administration and role provisioning to save time."
"The most valuable feature is the user experience for managing information."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."
 

Cons

"The policies could be adjusted to make them more easily implementable."
"The initial setup was a little bit complex. It's not that simple because it requires a lot of prerequisites for the solution to get a hold on."
"On the network services devices, when you click on filter, the filter comes up. However, when I type in a search and I want to click on something it defaults back to the main page. I keep having an issue with that, and I'm not doing anything wrong."
"The integrations with the switches and the wireless controllers are not really straightforward. There is what they call the best practice for them, but it may not be what we have on-premise."
"Its user interface could be better. It's not bad. They've just redesigned the whole user interface. It's not terribly difficult. The drop-down menus are easy to use. However, when you're looking for some things in the user interface, it takes a minute to find where you were prior."
"Segmentation can be improved."
"Some of ISE's features need to be more agile. For example, we couldn't integrate our data because Cisco needs your data to be in its own format."
"I would say they need to expand the hardware compatibility. The whole setup works well with Cisco access points and Cisco switches, but when you have multiple vendors in the environment, such as HP switches or access points like Aruba, you'll find they will not work well with Cisco Identity Services Engine (ISE)."
"I have encountered issues with the host authentication feature."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
"A lack of startup connectors to different systems, and could have better connectors for SAP IDM."
"Research and marketing need to be improved."
"The pricing could be better."
"SAP Identity Management can improve risk analysis and authority checks."
"For SAP support in Brazil, everything is in English, which poses a difficulty for many customers."
 

Pricing and Cost Advice

"If you're not going through an agreement, it's very expensive."
"I get very good pricing from Cisco, so I don't have a problem with that. I also don't have a problem with licensing because we get enterprise or global licensing."
"For the Avast virus scan, we pay around USD $95 per machine for five years which includes all updates and technical support."
"The price is okay."
"If you consider money only, Cisco ISE is not a cheap solution."
"It is difficult to measure security breaches, but since we have not been attacked so far, it has paid for itself over the years."
"I have complaints. I don't enjoy the licensing model. Once we moved from 2.7 to 3.1, switching from Base, Plus, and Apex to Essential and Advantage in Premier, we went from a perpetual, with our base licenses, to now a subscription-base. So, we will have to renew those licenses every year, and I'm not a fan of that for our base licenses. Apex/Premier, we already expected, which is fine, but for basic connectivity, I am not a fan of that."
"The recent changes in the licensing model have caused some issues with the team."
"I rate the solution's pricing a four out of ten."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
"The licensing cost varies depending on the specific requirements and deployment size."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
11%
Financial Services Firm
9%
Government
9%
Manufacturing Company
15%
Financial Services Firm
8%
Energy/Utilities Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise32
Large Enterprise91
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
What do you like most about SAP Identity Management?
The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access b...
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
 

Also Known As

Cisco ISE
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
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