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Cisco Identity Services Engine (ISE) vs SAP Identity Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Identity Services Eng...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
145
Ranking in other categories
Network Access Control (NAC) (2nd), Cisco Security Portfolio (4th)
SAP Identity Management
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
User Provisioning Software (7th), Identity Management (IM) (13th)
 

Mindshare comparison

Cisco Identity Services Engine (ISE) and SAP Identity Management aren’t in the same category and serve different purposes. Cisco Identity Services Engine (ISE) is designed for Network Access Control (NAC) and holds a mindshare of 22.4%, down 28.3% compared to last year.
SAP Identity Management, on the other hand, focuses on Identity Management (IM), holds 2.4% mindshare, up 2.3% since last year.
Network Access Control (NAC) Market Share Distribution
ProductMarket Share (%)
Cisco Identity Services Engine (ISE)22.4%
Aruba ClearPass21.6%
Fortinet FortiNAC16.1%
Other39.9%
Network Access Control (NAC)
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
SAP Identity Management2.4%
SailPoint Identity Security Cloud14.6%
Microsoft Entra ID9.3%
Other73.7%
Identity Management (IM)
 

Featured Reviews

NF
Network and Technology Information Manager at Akkodis
Has improved authentication management and simplified visitor network access
The log capacity in Cisco Identity Services Engine (ISE) could be enhanced because today natively on the ISE can only have a look at the logs from the day before. You cannot search into the oldest logs; you have to use another tool for that. This can be blocking if you don't have any log consolidation solution. To do a search for an issue or something that happened two days ago, you cannot search directly in there. The capacity of Cisco Identity Services Engine (ISE) could be enhanced. Something between one week and one month for the log capacity would be nice.
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"[One of the most valuable features] is just the ease of use. It's pretty simple to set up certs that we can add to our clients to make sure that they connect properly, [as is] whitelisting Mac addresses."
"Cisco ISE provides authentication for various applications. It can integrate with other applications to manage access, including Privileged Access Management for those applications. For a comprehensive environment, Cisco ISE should be able to integrate and provide asset management for an IT organization or any organization."
"Cisco ISE's integration with other external identity servers like Duende is very simple and easy."
"We found all the features of the product to be valuable."
"The profiling model included is the most valuable feature."
"I've had no issues with scalability. I started using it on two campuses, and now I'm using it across the country and scaling it across subsidiaries in other countries."
"Cisco ISE scales exceptionally well."
"We were originally a Cisco shop and Cisco ISE integrated well with our other Cisco switches and networks."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."
"The most valuable feature is the user experience for managing information."
"It provides basic automatic user administration and role provisioning to save time."
"The setup process is straightforward."
"Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication."
"Some processes that they used to perform in two to three days now take one to two hours, which has been really beneficial for them regarding the time saved."
 

Cons

"It could be less monolithic. It's one huge application, and it does everything under the sun, so it's hard to deal with and upgrade and manage."
"I would rate this solution a 7.5 out of ten. To make it a ten they should have more people on tech support. They need to invest more in the product. It's a good product. They should just work on tech support. More support for the customer. It's not that easy to get somebody to understand this product. I have had some issues with tech before for the solution. One of them brought the solution down due to some of his activity. They need to hugely invest in their tech support."
"The interface is a little bit complex."
"Some of the reporting could be improved."
"The solution could be more secure."
"I'd like to see the logging be a bit more robust in terms of what it has baked in. If I want to do any in-depth searching, I have to export all the logs to an external platform like Elastic or LogRhythm and then parse through them myself. It would be nice if I could find what I want, when I want it, on the platform itself."
"The UI and UX could be more seamless and easier to use."
"There is room for improvement in its ability to allow end users to self-enroll their devices. Instead, you should be able to assign that permission by AD group, which is currently not available."
"SAP Identity Management can improve risk analysis and authority checks."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
"Research and marketing need to be improved."
"The pricing could be better."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
"For SAP support in Brazil, everything is in English, which poses a difficulty for many customers."
"I find SAP Identity Management complicated to use. Maintaining it is also complex."
"I have encountered issues with the host authentication feature."
 

Pricing and Cost Advice

"If you consider money only, Cisco ISE is not a cheap solution."
"In general, licensing can be quite complex with Cisco products. It would be nice if it was a bit more intuitive and had fewer "gotchas" in there."
"Being fully honest, the Cisco licensing model right now is really confusing. We don't know what licenses we have where. We have Smart licensing, but the different levels are way confusing."
"I am not aware of the current price for Cisco ISE, but considering it is a Cisco product, it is likely to be quite high."
"The Essentials licensing is reasonable, but I would like the Premier version to be perpetual instead of a subscription."
"I believe I have paid around $1,000 in licensing fees. The license is annual."
"The price for Cisco ISE is high."
"The price can be lower, especially for subscriptions. It should be a lot cheaper to have a wide range of customers. The price should be comparable to competitive products like Forescout or Fortinet FortiNAC. Forescout is cheaper for customers looking for a cloud solution."
"The licensing cost varies depending on the specific requirements and deployment size."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
"I rate the solution's pricing a four out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
11%
Financial Services Firm
9%
Government
9%
Manufacturing Company
15%
Energy/Utilities Company
7%
Financial Services Firm
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise32
Large Enterprise91
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
What do you like most about SAP Identity Management?
The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access b...
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
 

Also Known As

Cisco ISE
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about Hewlett Packard Enterprise, Cisco, Fortinet and others in Network Access Control (NAC). Updated: January 2026.
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