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Cisco Identity Services Engine (ISE) vs SAP Identity Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Identity Services Eng...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
145
Ranking in other categories
Network Access Control (NAC) (2nd), Cisco Security Portfolio (4th)
SAP Identity Management
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
User Provisioning Software (7th), Identity Management (IM) (14th)
 

Mindshare comparison

Cisco Identity Services Engine (ISE) and SAP Identity Management aren’t in the same category and serve different purposes. Cisco Identity Services Engine (ISE) is designed for Network Access Control (NAC) and holds a mindshare of 21.7%, down 27.9% compared to last year.
SAP Identity Management, on the other hand, focuses on Identity Management (IM), holds 2.2% mindshare, down 2.3% since last year.
Network Access Control (NAC) Market Share Distribution
ProductMarket Share (%)
Cisco Identity Services Engine (ISE)21.7%
Aruba ClearPass21.2%
Fortinet FortiNAC15.5%
Other41.6%
Network Access Control (NAC)
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
SAP Identity Management2.2%
SailPoint Identity Security Cloud13.7%
Microsoft Entra ID8.9%
Other75.2%
Identity Management (IM)
 

Featured Reviews

NF
Network and Technology Information Manager at Akkodis
Has improved authentication management and simplified visitor network access
The log capacity in Cisco Identity Services Engine (ISE) could be enhanced because today natively on the ISE can only have a look at the logs from the day before. You cannot search into the oldest logs; you have to use another tool for that. This can be blocking if you don't have any log consolidation solution. To do a search for an issue or something that happened two days ago, you cannot search directly in there. The capacity of Cisco Identity Services Engine (ISE) could be enhanced. Something between one week and one month for the log capacity would be nice.
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the automation of the collection of information."
"The TACACS and RADIUS have been the most valuable features so far."
"The most valuable feature is the provisioning of the device so as to ensure that they are compliant with the security policy that we need to have."
"It's keeping our company safe from rogue devices connecting to our network. From a security standpoint, there's peace of mind knowing that every device that connects is a good one."
"So far, we have had no issues with the stability."
"The most valuable feature of Cisco ISE is its seamless integration with the switches and the entire suite, enabling wireless access and smooth client information retrieval."
"We have multiple metal devices from different places that use management, so we need to know who would be accessing all those devices and what changes are being done to those metal devices. With Cisco ISE we have visibility of all the changes happening on those devices."
"My team has gained a lot from Cisco ISE as it does also provide automation, which is a big asset in the eighth hour. After setting it up, it took a lot of the weight off in many ways. We have a co-worker, who we call the ISE Master because he's in charge of the ISE configurations. He's able to save a lot of time by being able to monitor everything from there. So it did take off a lot of time that we would waste by going individually to that different device and trying to figure out what was wrong."
"The most valuable feature is the user experience for managing information."
"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"The setup process is straightforward."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."
"What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration."
"It provides basic automatic user administration and role provisioning to save time."
"Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication."
 

Cons

"The ISE software needs to be improved so that it is easier to administer."
"I'm frustrated by the resource consumption and how many resources it needs to run. It takes a lot of RAM. It takes a lot of space and a lot of IO power. It's frustrating to do upgrades because it takes a long time."
"It would be ideal if Cisco could provide some short training videos or documentation to customers to help them understand how to use the product."
"There can be a little bit more integration between the controller management and ISE. There are two dashboards, you have the controller dashboards, and you have the ISE dashboard it would is a way to maybe integrate that into one. That would be great. It's not that bad. It would be easier if it could be combined into one dashboard."
"The area where things could be improved is education. It's complicated to deploy initially because you have to know what you're getting into."
"The web interface needs improvement. The new web interface that they have is not as easy to manage and we find it to be very slow."
"With the recent release of the solution, we had a bunch of bugs and we had to delay our deployment. Other than that, the solution is good."
"There should be a single button that can be pressed to dismiss all of the alarms at once."
"SAP Identity Management can improve risk analysis and authority checks."
"The pricing could be better."
"I find SAP Identity Management complicated to use. Maintaining it is also complex."
"Research and marketing need to be improved."
"For SAP support in Brazil, everything is in English, which poses a difficulty for many customers."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"I have encountered issues with the host authentication feature."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
 

Pricing and Cost Advice

"Cisco is expensive, but it's the cost for all the functions and value it brings. Functions like internet solutions, integrations, security, and many more features are important, but it's expensive for some clients."
"That's where things got a bit more complicated. Previously, it was a one-time purchase and we just had to renew support. These days, there's a subscription model, which is supposed to be easier and cheaper as well, but it's more pricey"
"Licensing is a disaster. It's a mess and I hope they fix it soon."
"Pricing is not a problem for Cisco because it has a lot of features and not much competition, although it's more expensive than other products. But if I do a cost-benefit analysis, Cisco provides high quality."
"Its price is probably good if you use all of its features and functionalities to protect your environment. If you use only a part of the functionality, its price is too high. It is just a question of value and the functionality you use."
"The price for Cisco ISE itself is very low, however, Cisco professional services are quite expensive. Subscription amount is dependent on number of users."
"Pricing and licensing are not my expertise. As far as budgeting is concerned, we run an ELA with Cisco. It's a part of our ELA."
"It has a fair price. It is better than it was before."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
"I rate the solution's pricing a four out of ten."
"The licensing cost varies depending on the specific requirements and deployment size."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
10%
Financial Services Firm
9%
Government
8%
Manufacturing Company
15%
Financial Services Firm
7%
Energy/Utilities Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise32
Large Enterprise91
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
What do you like most about SAP Identity Management?
The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access b...
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
 

Also Known As

Cisco ISE
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about Hewlett Packard Enterprise, Cisco, Fortinet and others in Network Access Control (NAC). Updated: January 2026.
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