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Cisco Identity Services Engine (ISE) vs SAP Identity Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Identity Services Eng...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
145
Ranking in other categories
Network Access Control (NAC) (2nd), Cisco Security Portfolio (4th)
SAP Identity Management
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
User Provisioning Software (7th), Identity Management (IM) (13th)
 

Mindshare comparison

Cisco Identity Services Engine (ISE) and SAP Identity Management aren’t in the same category and serve different purposes. Cisco Identity Services Engine (ISE) is designed for Network Access Control (NAC) and holds a mindshare of 22.4%, down 28.3% compared to last year.
SAP Identity Management, on the other hand, focuses on Identity Management (IM), holds 2.4% mindshare, up 2.3% since last year.
Network Access Control (NAC) Market Share Distribution
ProductMarket Share (%)
Cisco Identity Services Engine (ISE)22.4%
Aruba ClearPass21.6%
Fortinet FortiNAC16.1%
Other39.9%
Network Access Control (NAC)
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
SAP Identity Management2.4%
SailPoint Identity Security Cloud14.6%
Microsoft Entra ID9.3%
Other73.7%
Identity Management (IM)
 

Featured Reviews

NF
Network and Technology Information Manager at Akkodis
Has improved authentication management and simplified visitor network access
The log capacity in Cisco Identity Services Engine (ISE) could be enhanced because today natively on the ISE can only have a look at the logs from the day before. You cannot search into the oldest logs; you have to use another tool for that. This can be blocking if you don't have any log consolidation solution. To do a search for an issue or something that happened two days ago, you cannot search directly in there. The capacity of Cisco Identity Services Engine (ISE) could be enhanced. Something between one week and one month for the log capacity would be nice.
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When you push out the policy, it is able to populate the entire network at one time."
"The solution enables us to authenticate with AD."
"The first benefit is that we can implement zero trust architecture because of Cisco ISE. I can assure my CISO in my company that my network is such that nobody can just bring in their laptop, desktop, or any sort of mobile device and can directly get connected to my network. That is a benefit that I can only allow people who I trust on the network."
"At the moment, ISE seems to integrate very well with a number of other technologies."
"[One of the most valuable features] is just the ease of use. It's pretty simple to set up certs that we can add to our clients to make sure that they connect properly, [as is] whitelisting Mac addresses."
"I really enjoy the live log section. Sometimes, you will have someone who is having issues connecting to the network, and then you have to ask them the dreaded question of, "Did you type a password wrong?" They will probably tell you, "No," but the live log can help sort that out. It gives us that extra ability to assist the end user and make sure that we are making them happy."
"The solution cuts down on the repercussions of getting malware or ransomware."
"One of the advantages is that you can easily find rogue endpoints. For example, if you don't want to allow any endpoints where you don't know the people plugging into what kind of devices, ISE can give you a big, clear picture, e.g., what kind of endpoints are getting connected to your network. That is one of the advantages."
"Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication."
"What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."
"Some processes that they used to perform in two to three days now take one to two hours, which has been really beneficial for them regarding the time saved."
"The most valuable feature is the user experience for managing information."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
"It provides basic automatic user administration and role provisioning to save time."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
 

Cons

"The Guest Network verification needs to add a QR code option."
"The initial setup process is complex since there are so many big components."
"The intuitiveness of the user interface could be improved."
"The customer server was great but it would have been better for me if they had support in other languages such as Spanish."
"The web UI should be made similar to the one in DNAC."
"An issue with the product is it tends to have a lot of bugs whenever they release a new release."
"In an upcoming release, it would be nice to have NAC already standard in the solution."
"The pricing and licensing structure are not ideal for customers."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
"I find SAP Identity Management complicated to use. Maintaining it is also complex."
"SAP Identity Management can improve risk analysis and authority checks."
"Research and marketing need to be improved."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"I have encountered issues with the host authentication feature."
"For SAP support in Brazil, everything is in English, which poses a difficulty for many customers."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
 

Pricing and Cost Advice

"ISE has always been expensive compared to other products in terms of what it does on a user level."
"Its licensing could be improved. It used to be perpetual, but now they are moving away from that."
"We are running Version 2.9 because Version 2.9 of the ISE has a persistent license — it's a one-time payment. The latest version (3.1) is only available if you do a yearly subscription."
"Its price is probably good if you use all of its features and functionalities to protect your environment. If you use only a part of the functionality, its price is too high. It is just a question of value and the functionality you use."
"It is fairly expensive and that's part of why we have implemented it in the type of 'hack' that we did, to service multiple clients."
"The Essentials licensing is reasonable, but I would like the Premier version to be perpetual instead of a subscription."
"It is not that pricey."
"I am not aware of the current price for Cisco ISE, but considering it is a Cisco product, it is likely to be quite high."
"The licensing cost varies depending on the specific requirements and deployment size."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
"I rate the solution's pricing a four out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
11%
Financial Services Firm
9%
Government
9%
Manufacturing Company
15%
Financial Services Firm
8%
Energy/Utilities Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise32
Large Enterprise91
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
What do you like most about SAP Identity Management?
The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access b...
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
 

Also Known As

Cisco ISE
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about Hewlett Packard Enterprise, Cisco, Fortinet and others in Network Access Control (NAC). Updated: January 2026.
880,481 professionals have used our research since 2012.