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Cisco Identity Services Engine (ISE) vs SAP Identity Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Identity Services Eng...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
145
Ranking in other categories
Network Access Control (NAC) (2nd), Cisco Security Portfolio (4th)
SAP Identity Management
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
User Provisioning Software (7th), Identity Management (IM) (14th)
 

Mindshare comparison

Cisco Identity Services Engine (ISE) and SAP Identity Management aren’t in the same category and serve different purposes. Cisco Identity Services Engine (ISE) is designed for Network Access Control (NAC) and holds a mindshare of 21.7%, down 27.9% compared to last year.
SAP Identity Management, on the other hand, focuses on Identity Management (IM), holds 2.2% mindshare, down 2.3% since last year.
Network Access Control (NAC) Market Share Distribution
ProductMarket Share (%)
Cisco Identity Services Engine (ISE)21.7%
Aruba ClearPass21.2%
Fortinet FortiNAC15.5%
Other41.6%
Network Access Control (NAC)
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
SAP Identity Management2.2%
SailPoint Identity Security Cloud13.7%
Microsoft Entra ID8.9%
Other75.2%
Identity Management (IM)
 

Featured Reviews

NF
Network and Technology Information Manager at Akkodis
Has improved authentication management and simplified visitor network access
The log capacity in Cisco Identity Services Engine (ISE) could be enhanced because today natively on the ISE can only have a look at the logs from the day before. You cannot search into the oldest logs; you have to use another tool for that. This can be blocking if you don't have any log consolidation solution. To do a search for an issue or something that happened two days ago, you cannot search directly in there. The capacity of Cisco Identity Services Engine (ISE) could be enhanced. Something between one week and one month for the log capacity would be nice.
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They provide you multiple ways to achieve security, not only on-prem, but also when you have remote and guest workers. Especially post-pandemic, a lot of our customers have remote workers. So, it has been really helpful."
"There is good integration with third-party systems like antivirus patch management, MDM."
"The best feature of the Cisco ISE platform is that it is compatible with Microsoft products."
"There are a lot of integrations available with multiple vendors. This has made the solution easier to work with."
"When you push out the policy, it is able to populate the entire network at one time."
"A lot of customers use a third party to manage their guest Wi-Fi. Cisco ISE presents the ability to bring that in-house so that customers can have full control over it, change the branding, and get extra telemetry from it and the user data. It works really well for our customers."
"The ability to allow or deny hosts onto the network is valuable. It provides great security to the network environment."
"In terms of features, I think they've done a lot of improvement on the graphical user interface — it looks really good right now."
"Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication."
"It provides basic automatic user administration and role provisioning to save time."
"The most valuable feature is the user experience for managing information."
"Some processes that they used to perform in two to three days now take one to two hours, which has been really beneficial for them regarding the time saved."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."
"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."
"The setup process is straightforward."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
 

Cons

"I'm working from China currently and the only real issue is that, within the country, there's some concern around Cisco and its ability to offer the solution for the long term. As the United States has banned the Huawei version in their country, we feel there may be retaliation in ours and Cisco will get banned as a countermeasure from the government. The future of Cisco in China is in question. Our local partners are worried about the situation."
"With the recent release of the solution, we had a bunch of bugs and we had to delay our deployment. Other than that, the solution is good."
"The tracking mechanism in Cisco ISE is relatively costly, especially its vendor-specific protocol."
"Cisco ISE's real-time data analytics for database logging could be improved."
"Difficult to figure out the protocols and nodes in order to implement correctly."
"I would like to see them simplify the dashboard. It's very configurable, but, at the same time, it's not easy to maneuver through it. They should "Merakify" it."
"I would rate this solution a 7.5 out of ten. To make it a ten they should have more people on tech support. They need to invest more in the product. It's a good product. They should just work on tech support. More support for the customer. It's not that easy to get somebody to understand this product. I have had some issues with tech before for the solution. One of them brought the solution down due to some of his activity. They need to hugely invest in their tech support."
"Cisco Identity Services Engine (ISE) needs to improve the profiling preauthentication."
"For SAP support in Brazil, everything is in English, which poses a difficulty for many customers."
"SAP Identity Management can improve risk analysis and authority checks."
"I have encountered issues with the host authentication feature."
"The pricing could be better."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
"Research and marketing need to be improved."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
 

Pricing and Cost Advice

"I would rate the pricing an eight out of ten, one being cheap and ten being expensive."
"I think licensing costs roughly $2,000 a year. ISE is more expensive than Network Access Control."
"Its price is probably good if you use all of its features and functionalities to protect your environment. If you use only a part of the functionality, its price is too high. It is just a question of value and the functionality you use."
"According to my sales and account team, the prices we're getting are pretty good."
"The price of the solution is price fair for the features you receive."
"Pricing and licensing are not my expertise. As far as budgeting is concerned, we run an ELA with Cisco. It's a part of our ELA."
"The solution’s pricing is reasonable."
"The licensing can be confusing, but it is still pretty good."
"I rate the solution's pricing a four out of ten."
"The licensing cost varies depending on the specific requirements and deployment size."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
10%
Financial Services Firm
9%
Government
8%
Manufacturing Company
15%
Financial Services Firm
7%
Energy/Utilities Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise32
Large Enterprise91
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
What do you like most about SAP Identity Management?
The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access b...
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
 

Also Known As

Cisco ISE
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about Hewlett Packard Enterprise, Cisco, Fortinet and others in Network Access Control (NAC). Updated: January 2026.
881,455 professionals have used our research since 2012.