New Relic and Cisco Intersight compete in the IT performance monitoring category. New Relic appears to have the upper hand due to its comprehensive application performance monitoring capabilities and strong cloud deployment support.
Features: New Relic offers application performance monitoring with real-time analytics, custom dashboards, and integration with tools like PagerDuty. It provides error rate monitoring and transaction tracing. Cisco Intersight focuses on infrastructure and workflow automation with robust server performance analytics and Kubernetes integration.
Room for Improvement: New Relic needs to enhance mobile app performance monitoring, pricing structure, and historical data retention. Cisco Intersight should improve hybrid cloud management, automation capabilities, and better integration with data center solutions and third-party monitoring tools.
Ease of Deployment and Customer Service: New Relic is noted for its efficient cloud deployments and responsive customer service. Cisco Intersight supports hybrid and on-premises environments with commendable customer service, although New Relic is slightly more responsive and easier to deploy in cloud environments.
Pricing and ROI: New Relic is often cited as expensive with challenging pricing models, but it offers substantial ROI in improving performance and reducing downtime. Cisco Intersight is considered cost-effective with competitive pricing and no additional fees for extra features, providing ROI in streamlined operations.
For complex issues, it's challenging to get the right engineer quickly unless you have a specific contract like CX.
Cisco provides better support than anyone else.
Issues that could be solved quickly sometimes take longer because they go around in circles.
Some steps are not included in the official documentation, which can create challenges.
There is a significant issue regarding migration from UCS Manager into Intersight without formatting the Fabric Interconnects (FI), which is problematic in a production environment.
More products should be made compatible with iWORK, including more software and hardware.
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal.
The pricing mechanism sounds fair.
This solution has provided time savings and required fewer people to operate this tool, rather than direct cost savings.
It provides visibility into other products and storage, and is beneficial for environments where Cisco and other vendors coexist, allowing full visibility of the entire infrastructure.
Intersight offers a simple monitor feature, which can be integrated with other Cisco products, while still providing a solution with another brand.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
Cisco Intersight is Cisco’s systems management platform that delivers intuitive computing through cloud-powered intelligence. This platform offers a more intelligent level of management that enables IT organizations to analyze, simplify, and automate their environments in ways that were not possible with prior generations of tools. This capability empowers organizations to achieve significant savings in Total Cost of Ownership (TCO) and to deliver applications faster, so they can support new business initiates. The advantages of the model-based management of the Cisco UCS platform plus Cisco Intersight are extended to Cisco UCS servers and Cisco HyperFlex and Cisco HyperFlex Edge systems. Cisco HyperFlex Edge is optimized for remote sites, branch offices, and edge environments.
New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.
New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.
What are New Relic's most important features?New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.
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