Cisco Secure Email and Mimecast Email Security offer distinct capabilities in the realm of email protection. Users tend to gravitate towards Mimecast for its seamless integration with Microsoft 365 and expansive features, though it comes at a higher cost. Cisco, on the other hand, demonstrates excellence in network integration.
Features: Cisco Secure Email employs IronPort technology to effectively block threats and malware. It integrates seamlessly with networks, offering detailed logging and intuitive filtering. Mimecast is recognized for its identity protection and sandboxing capabilities, featuring excellent spam filtering and ease of administration. Its compatibility with Microsoft 365 is also a key strength.
Room for Improvement: Cisco Secure Email could improve in user interface, documentation, and sandboxing to tackle zero-day attacks more effectively. Its hardware and pricing also need adjustments for smaller organizations. Mimecast should work on its pricing model and detection rates, as well as making its interface more intuitive. Enhancing its customer support and reporting features could provide a better user experience.
Ease of Deployment and Customer Service: Cisco Secure Email is versatile, offering on-premises, hybrid, and cloud deployment, with users noting responsive technical support despite occasional delays. Mimecast focuses on cloud-based deployment, praised for integration and usability. Although helpful, its customer support has instances where responsive improvement is needed.
Pricing and ROI: Cisco's pricing is perceived as high but justified by its features and security, offering good ROI for businesses needing robust protection. Its pricing model is feature-based with additional support fees. Mimecast is seen as expensive for smaller businesses, yet users value its reliability, achieving excellent ROI through minimized disruptions and efficient operations.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
Cisco's tech support can be hit or miss, depending on the engineer you get.
The support is pretty decent, with a rating of eight out of ten.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Mimecast technical support is generally quite good.
I would rate my experience with technical support of Mimecast Email Security between seven and eight out of ten for their support.
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
If Mimecast Email Security introduces API solutions, it will dominate the market.
Based on my experience, the stability of Cisco Secure Email is very strong.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
The solution should better analyze the actual content rather than only focusing on the email header or origin.
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market.
A lot of emails were missed despite being known samples.
Mimecast Email Security can be improved by adding some API integrations.
Its cost is bundled with other Cisco products.
The licensing is a mess and needs sorting out.
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
It is highly effective in catching phishing and spam emails.
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
It covers everything through email, like antivirus, IDS, and IPS.
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
One of the most useful features is the threat remediation module, which can be used to remove malicious emails that may have been delivered or manually remove them.
Mimecast Email Security includes the best gateway solution across all Cisco, Trend Micro, and other solutions.
| Product | Market Share (%) |
|---|---|
| Cisco Secure Email | 5.2% |
| Microsoft Defender for Office 365 | 9.6% |
| Proofpoint Email Protection | 7.9% |
| Other | 77.3% |
| Product | Market Share (%) |
|---|---|
| Mimecast Email Security | 14.4% |
| Microsoft Defender for Office 365 | 24.2% |
| Proofpoint Email Protection | 20.3% |
| Other | 41.099999999999994% |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 18 |
| Large Enterprise | 25 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 7 |
| Large Enterprise | 11 |
Cisco Secure Email provides email security with advanced threat protection, spam filtering, and easy integration with Cisco Talos, ensuring comprehensive protection against cyber threats like phishing and malware.
Cisco Secure Email offers a comprehensive platform for organizations seeking robust email security. With advanced threat protection and seamless integration with Cisco Talos, it enhances threat intelligence. The tool provides easy-to-use spam blocking and granular policy customization. Effective ransomware, phishing, and malware protection ensures stable network performance. It includes logging and reporting features, along with Active Directory integration, delivering enhanced security without extra hardware. Although it addresses threats efficiently, improvements in synchronization with reporting tools and phishing detection are needed. Organizations find cost and licensing complexities challenging for smaller networks and seek more intuitive configuration, advanced AI threat detection, and comprehensive reporting. Enhanced support, documentation, and cross-platform compatibility are desirable for better management and scalability.
What are the most important features?In industries like finance, healthcare, and IT, Cisco Secure Email is key to securing email communications. It serves as the primary email gateway in datacenters, scanning and filtering emails to defend against phishing, malware, and spam. Many organizations integrate it with Sophos Antivirus and Talos Threat Intelligence for heightened protection. It plays a crucial role in outbound message control and data loss prevention, ensuring compliance with security policies.
Mimecast Email Security is a comprehensive solution designed to safeguard organizations against advanced email threats. With an array of advanced security features, it provides robust protection against phishing attacks, malware, ransomware, and other targeted threats.
This product leverages Mimecast's extensive threat intelligence network to identify and block malicious emails before they reach the user's inbox. It employs sophisticated algorithms and machine learning techniques to analyze email content, attachments, and URLs, ensuring that only legitimate and safe emails are delivered.
One of the key features of Mimecast Advanced Email Security is its URL Protect capability. This feature scans all URLs within emails in real-time, checking for any signs of malicious activity. It blocks access to suspicious websites, preventing users from inadvertently clicking on harmful links and falling victim to phishing attacks or drive-by downloads.
Another notable feature is Attachment Protect, which scans all email attachments for malware and ransomware. It uses multiple layers of defense, including sandboxing and file conversion, to detect and neutralize any threats. This ensures that users are protected from opening malicious attachments that could compromise their systems.
Mimecast Advanced Email Security also includes Impersonation Protect, which guards against CEO fraud and other impersonation attacks. It analyzes email headers, domains, and sender behavior to identify suspicious emails that attempt to deceive users. By alerting users and administrators to potential impersonation attempts, it helps prevent financial loss and data breaches.
Furthermore, Mimecast Advanced Email Security provides comprehensive data loss prevention (DLP) capabilities. It scans outgoing emails for sensitive information, such as credit card numbers or social security numbers, and prevents accidental or intentional data leaks. This helps organizations comply with data protection regulations and maintain the privacy of their customers' information.
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