Cisco Secure Email and Mimecast Email Security are two leading products in the email security category. Cisco seems to have the upper hand due to its comprehensive security features and flexible deployment options, but its complexity and high cost could be a drawback compared to Mimecast's straightforward integration with Office 365.
Features: Cisco Secure Email provides robust protection against threats like spam, viruses, and phishing with Talos intelligence integration and AMP for comprehensive defense layers. Its flexibility allows deployment across various email clients without additional hardware. Mimecast offers advanced sandboxing to detect threats in attachments before delivery and strong archiving services that integrate well with Microsoft 365, enhancing its security portfolio.
Room for Improvement: Cisco Secure Email could improve its interface to be more intuitive and ease rule application and reporting. Some users find its pricing high, which might limit access for smaller enterprises. Mimecast, while praised for its features, struggles with high pricing and cumbersome administrative processes. Its phishing detection needs improvement, and support operations can be challenging.
Ease of Deployment and Customer Service: Cisco Secure Email offers flexible deployment from on-premises to hybrid cloud models, with generally well-regarded customer service, although some find it inconsistent. Mimecast's cloud-based model aligns smoothly with Office 365 but faces criticism for relying too much on rule-based configurations, which can be challenging. Both offer reliable support but Mimecast's model might need enhancements to meet user expectations.
Pricing and ROI: Cisco's pricing model is seen as expensive with feature and capacity-based licenses, justified by its comprehensive security. Mimecast is also premium-priced, charging per user with costs varying by organization size. Both solutions deliver good ROI through robust threat protection that mitigates security breach losses, but the high cost remains a noted concern for users.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
Cisco's tech support can be hit or miss, depending on the engineer you get.
The support is pretty decent, with a rating of eight out of ten.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Mimecast technical support is generally quite good.
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
Based on my experience, the stability of Cisco Secure Email is very strong.
The solution should better analyze the actual content rather than only focusing on the email header or origin.
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
A lot of emails were missed despite being known samples.
We discussed the phishing aspect, the DNS system, and the key rotation.
Its cost is bundled with other Cisco products.
The licensing is a mess and needs sorting out.
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
It is highly effective in catching phishing and spam emails.
It covers everything through email, like antivirus, IDS, and IPS.
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
One of the most useful features is the threat remediation module, which can be used to remove malicious emails that may have been delivered or manually remove them.
Cisco Secure Email ensures email traffic security, acting as a checkpoint before emails enter environments like Office 365. It filters out spam, phishing attempts, and malicious content, scanning emails for threats. It offers both inbound and outbound email security with features like URL filtering, spam filtering, and encryption.
Cisco Secure Email functions as an email gateway in cloud, on-premise, and hybrid deployments. Offering capabilities such as Advanced Malware Protection, URL and Reputation Filtering, and real-time threat intelligence from Talos, it efficiently safeguards email traffic. Detailed logging, reporting, and quarantine management features provide robust security while being highly configurable. Its integration with SecureX and customizable rules enhance its effectiveness. Though strong in malware protection, improvements in reporting, phishing detection, user-friendliness, and integration with Office 365 are areas of focus. Scalability, cost-effectiveness, and AI-driven features are also areas where it can advance.
What are the most important features of Cisco Secure Email?Cisco Secure Email integrates effectively in sectors like finance, healthcare, and education that need stringent data protection and compliance. Financial institutions favor it for its encryption and data leak protection features ensuring secure transactions. Healthcare organizations use it to adhere to compliance requirements like HIPAA, safeguarding patient data with advanced threat detection and email security. Educational institutions rely on it for protecting student data and intellectual property from phishing and malware attacks, ensuring a secure communication environment.
Mimecast Email Security is a comprehensive solution designed to safeguard organizations against advanced email threats. With an array of advanced security features, it provides robust protection against phishing attacks, malware, ransomware, and other targeted threats.
This product leverages Mimecast's extensive threat intelligence network to identify and block malicious emails before they reach the user's inbox. It employs sophisticated algorithms and machine learning techniques to analyze email content, attachments, and URLs, ensuring that only legitimate and safe emails are delivered.
One of the key features of Mimecast Advanced Email Security is its URL Protect capability. This feature scans all URLs within emails in real-time, checking for any signs of malicious activity. It blocks access to suspicious websites, preventing users from inadvertently clicking on harmful links and falling victim to phishing attacks or drive-by downloads.
Another notable feature is Attachment Protect, which scans all email attachments for malware and ransomware. It uses multiple layers of defense, including sandboxing and file conversion, to detect and neutralize any threats. This ensures that users are protected from opening malicious attachments that could compromise their systems.
Mimecast Advanced Email Security also includes Impersonation Protect, which guards against CEO fraud and other impersonation attacks. It analyzes email headers, domains, and sender behavior to identify suspicious emails that attempt to deceive users. By alerting users and administrators to potential impersonation attempts, it helps prevent financial loss and data breaches.
Furthermore, Mimecast Advanced Email Security provides comprehensive data loss prevention (DLP) capabilities. It scans outgoing emails for sensitive information, such as credit card numbers or social security numbers, and prevents accidental or intentional data leaks. This helps organizations comply with data protection regulations and maintain the privacy of their customers' information.
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