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Cisco Secure Endpoint vs Cybereason Endpoint Detection & Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Endpoint
Ranking in Endpoint Protection Platform (EPP)
25th
Ranking in Endpoint Detection and Response (EDR)
19th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Cisco Security Portfolio (7th)
Cybereason Endpoint Detecti...
Ranking in Endpoint Protection Platform (EPP)
35th
Ranking in Endpoint Detection and Response (EDR)
24th
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Cisco Secure Endpoint is 1.6%, down from 1.9% compared to the previous year. The mindshare of Cybereason Endpoint Detection & Response is 0.9%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Ahmed-Dawood - PeerSpot reviewer
A tool that offers good performance and technical support along with great protection to endpoint devices
The vendor from Cisco takes care of the maintenance. We need three people to take care of the tool in case of crashes. From the dashboard, we come to know about everything related to the endpoint. You can take action unless it is not the physical hardware to which something wrong has happened, especially if something wrong happens to the operating system. I would definitely recommend the solution to those planning to use it. To provide endpoint protection, I feel the product should be speedy enough to detect malicious programs and trojans. There are a lot of tools that are not acting as signature-based but as behavior-based antivirus. Cisco Secure Endpoint is required, especially if the customers don't have a sandbox. Overall, I rate the product an eight out of ten.
AtulChaurasia - PeerSpot reviewer
Scalable platform with intuitive features for detecting malicious files
The initial setup process is straightforward. We have to install the agent, create a package, and deploy it on servers. It has a prebuilt console managed by the cloud team of Cybereason. We don't have to worry about the console and concentrate on endpoint implementation. It takes ten days to deploy it on 10,000 devices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very stable program."
"Secure Endpoint has decreased our time to remediate by providing the tools and the integrations we need so we can quickly look across our entire network, look for those threats, and actually make good decisions."
"The biggest lesson that I have learned from using this product is that there is a lot more malware slipping through my email filters than I expected."
"appreciate the File Trajectory feature, as it's excellent for an analyst or mobile analyst. I can track everything that happens on our server from my PC or device. Integration with SecureX is a welcome feature because it connects Cisco's integrated security portfolio with our complete infrastructure. Sandboxing is helpful, and integration with the Cisco environment is excellent as we use many of their products, and that's very valuable for us."
"Real-time threat prevention using sandboxing, file trajectory, and retrospective security."
"The best feature that we found most valuable, is actually the security product for the endpoint, formerly known as AMP. It has behavioral analytics, so you can be more proactive toward zero-day threats. I found that quite good."
"The tool's most valuable feature is its integration with other Cisco products, such as switches and routers. This integration allows comprehensive coverage of security parameters across the customer's entire network. Customers find it easier to manage because they already know Cisco products. The cloud-based management is another valuable feature, enabling customers to manage their security from anywhere with an internet connection."
"The product provides sandboxing options like file reputation and file analysis."
"The initial setup is not overly complicated."
"The interface is user-friendly."
"Immediately we can pick up the computers in the network if any malicious operation that is triggered."
"I haven't had any issues with the solution. Stability-wise, I rate the solution a ten out of ten."
"Cybereason's threat hunting and investigation are the most valuable features. Threat hunting is a user-friendly feature that keeps you safe. Investigation offers an added value that I haven't seen with other EDR services. It allows you to find specific policy problems within your environment."
"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."
"For me, the technical support is good."
"The most valuable feature is the capability of the command used by the machine so that we see the kind of performance that is running."
 

Cons

"The technical support is very slow."
"The initial setup of Cisco Secure Endpoint is complex."
"It is an expensive solution."
"I would like more seamless integration."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"This product has issues with the number of false positives that it reports."
"Cisco is good in terms of threat intelligence plus machine learning-based solutions, but we feel Cisco is lagging behind in using artificial intelligence in its systems."
"Its Microsoft PowerShell protections still need some compatibility improvements. We have run across just a few. It is compatible with 90% of what we have in our network, but there is that 10% that we are still struggling with as far as compatibility with the type of PowerShell scripts needed to run our day-to-day business."
"What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on."
"There can be problems with the EDI."
"I feel it is a shame that I cannot create groups of groups with inheritance."
"Cybereason does not have sandbox functionality."
"Ad hoc higher-level reporting to senior management can be improved or can be implemented. That's definitely an area of improvement that they need to focus on."
"It initially took some time to deploy."
"The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor."
 

Pricing and Cost Advice

"The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing."
"Pricing is a big issue."
"It is a subscription-based product."
"Licensing fees are on a yearly basis and I am happy with the pricing."
"It is quite cost-effective. I would rate it ten out of ten."
"...the licensing needs to be improved. All the product features we need are there. It's just a matter of the complexity and the different offerings and trying to figure things out."
"It is an expensive solution."
"I rate the pricing a five or six on a scale of one to ten, where one is expensive, and ten is cheap."
"I do not have experience with the licensing of the product."
"I had to go through a third-party to purchase it, which I wasn't really pleased about."
"On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."
"In terms of pricing, it's a good solution."
"This product is somewhat expensive and should be cheaper."
"In terms of cost, this is a good choice for our needs."
"The pricing is manageable."
"We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."
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Top Industries

By visitors reading reviews
Computer Software Company
23%
Manufacturing Company
8%
Financial Services Firm
7%
Government
7%
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco Secure Endpoint?
The product's initial setup phase was very simple.
What is your experience regarding pricing and costs for Cisco Secure Endpoint?
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
What needs improvement with Cisco Secure Endpoint?
Cisco Secure Endpoint lacks features like DLP which other vendors offer. XDR is new, so integration capabilities with third-party tools need improvement. The forensic capabilities need enhancement,...
What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?
Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...
What is your primary use case for Cybereason Endpoint Detection & Response?
We use it to improve detection in the whole industrial sector. We are a big energy company. Across multiple endpoints, we deploy the EDR to secure all, improve detection, and also attempt to automa...
 

Also Known As

Cisco AMP for Endpoints
Cybereason EDR, Cybereason Deep Detect & Respond
 

Overview

 

Sample Customers

Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
Find out what your peers are saying about Cisco Secure Endpoint vs. Cybereason Endpoint Detection & Response and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.