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Cybereason Endpoint Detection & Response vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024
 

Categories and Ranking

Cybereason Endpoint Detecti...
Ranking in Endpoint Protection Platform (EPP)
41st
Ranking in Endpoint Detection and Response (EDR)
35th
Average Rating
8.0
Reviews Sentiment
7.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
SentinelOne Singularity Com...
Ranking in Endpoint Protection Platform (EPP)
2nd
Ranking in Endpoint Detection and Response (EDR)
3rd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
192
Ranking in other categories
Anti-Malware Tools (2nd), Extended Detection and Response (XDR) (2nd)
 

Mindshare comparison

As of January 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Cybereason Endpoint Detection & Response is 1.3%, down from 1.4% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 6.4%, down from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Chad Kliewer - PeerSpot reviewer
We can make more informed decisions on whether an action is malicious
The ease of use and dashboards are improving. We came in at a time when they were developing a new dashboard screen. Therefore, we have had some confusing times between the old and new dashboards. Knowing how the new one works, I have seen vast improvements with it. While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper. They are improving on this because I have seen some improvements in the user interface that helps with this. Part of it was moving two different screens into one, merging the two together. It is very good, but it is very technically detailed and would be harder for an entry-level person to decipher. However, improvements are being made. It leverages indicators of behavior to help us remediate faster against attacks. Sometimes, I wish there was more detail on why they consider it malicious.
Prince Joseph - PeerSpot reviewer
Reduces organizational risk, low on machine load, and helps prevent ransomware
The most important aspect of the solution is that the load on the machine is not very high. It doesn't take up battery resources. The solution prevents ransomware and other threats. So far, it is working brilliantly. The dashboards and UI are user friendly, as is the ability to configure as needed. It seems to have a lot more capabilities. The XDR capabilities, in particular, look very strong. We're currently looking into that. If we want to do integrations with third parties, we don't have very many challenges around that. The ability to ingest and correlate across our security solutions is very useful. It's impressive. The AI engine it has is excellent. It helps us consolidate our security solutions. While it does not allow us to reduce alerts per se, it does a good job of correlating. The way it's integrated into the SIM, it's working to the expectations we have. The solution helps free up people so that they can work on other tasks. We don't have to grow our team too much now. My security team is actually quite small - about five people. We all get more time to handle other tasks. We've noted that it does help reduce mean time to respond. We can identify events easier and those that are most critical are brought to the forefront. Previously, we were in the dark. Now we have so much more visibility. It's been a huge improvement. It's effectively helped to reduce organizational risk.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cybereason's threat hunting and investigation are the most valuable features. Threat hunting is a user-friendly feature that keeps you safe. Investigation offers an added value that I haven't seen with other EDR services. It allows you to find specific policy problems within your environment."
"The initial setup process is straightforward."
"The solution is efficient."
"What I like most about Cybereason Endpoint Detection & Response is the support because the support is good. The solution is also easy to use, and it has a dashboard. Everything is good, and there's no problem with it."
"The most valuable feature is the capability of the command used by the machine so that we see the kind of performance that is running."
"The interface is user-friendly."
"The initial setup was easy and straightforward."
"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."
"The most valuable features of SentinelOne Singularity Complete are machine learning because it saves us time, device control for data privacy, and the token."
"The most valuable features are forensic investigation and ransomware prevention."
"The most valuable feature is the quick response to attacks."
"The protection SentinelOne Singularity Complete provides to our endpoint devices in terms of cybersecurity is valuable."
"The Microsoft integrations are most valuable right now."
"The visibility component is the most valuable feature."
"The fact that SentinelOne is actively looking for threats and runs them against the hash on the Internet to determine if they are malicious or not, is what takes it to the next level compared to other antivirus products."
"Deep Visibility is a valuable feature."
 

Cons

"They need to improve their technical support services."
"Cybereason does not have sandbox functionality."
"What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on."
"Reporting could be a bit more granular so that we had the ability to check regions and countries. I just noticed that, for instance, if I look at our servers, it's either "contained" or it's "not contained". I don't have the option, for instance, to look at countries. It only allows me to look at users as one big group."
"It initially took some time to deploy."
"Compared to our previous endpoint, we have a lot more false positives and a lot more duplication of alerts. So we're chasing more alerts."
"Its Microsoft PowerShell protections still need some compatibility improvements. We have run across just a few. It is compatible with 90% of what we have in our network, but there is that 10% that we are still struggling with as far as compatibility with the type of PowerShell scripts needed to run our day-to-day business."
"It should be more stable, and the sensor needs improvement in terms of connectivity."
"The application management needs improvements, but I understand that they are working on it. We talked to them a few months ago, and it is something they are trying to get up to speed and fix. This way, we will be able to disable critical apps or vulnerable apps through SentinelOne. We will be able to patch applications or disable applications through the Application Management tab."
"The solution needs better reporting on new threats and malware. The reporting is present, but I can't find the information easily."
"SentinelOne is causing a problem with the data service that causes one of our applications to crash randomly. We're still looking for a permanent fix, but we have implemented a temporary workaround that excludes that application from the scan."
"I rate Singularity Complete a seven out of ten for affordability. It's more expensive than our previous solution, but it does its job well. At the same time, there is some room for improvement. Cheaper is always better."
"The biggest thing for me in terms of improvements is the online console. There are frequent updates, and sometimes we'll get a little agitated getting signed in."
"The overall integration functionality for this solution could be improved."
"All is good for now, but we cannot rest, and continuous development - in particular with regard to the areas of automation, machine learning, and artificial intelligence - is required to keep ahead of the cybercriminals."
"The solution can use up a lot of resources when scanning. It would be ideal if it was lighter."
 

Pricing and Cost Advice

"On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."
"Though it is not the cheapest solution but it fits our budget. We pay an annual licensing fee."
"I do not have experience with the licensing of the product."
"The pricing is manageable."
"In terms of cost, this is a good choice for our needs."
"This product is somewhat expensive and should be cheaper."
"I had to go through a third-party to purchase it, which I wasn't really pleased about."
"In terms of pricing, it's a good solution."
"The pricing level for this service and application was very interesting for us. I don't know exactly what the price was, but apparently it was a big surprise that the SOC was also included in our pricing model."
"It is very competitive with other solutions that are on the market. At least the last time we renewed, it was very competitive."
"The pricing of SentinelOne is less than McAfee."
"We buy the licensing in bulk. From a pricing standpoint, because we buy in bulk, we get very good pricing. Based on its functionality and capabilities, it is well worth the price. I do not think it is at all expensive based on what you get in the solution. We use the complete up to the core. Our pricing is probably a little bit more than somebody who is on the core. In general, it is well worth what you get for the price you pay."
"From what I understand, it is pricey, but it works. It is a very good product."
"Its cost is yearly. It is not much costlier than other leading products available in the market. I would rate it a four out of five in terms of pricing."
"My understanding is that we did a pretty good deal on SentinelOne. A part of that is because we were their customers very early on, and we also use their products a lot. We are interested in the new products that come out. We go to their demos, and we go to their events. We do save a lot of money. It is not cheap, but it is worth it. We spend a lot of money on a lot of things, and most of them do not do as much as SentinelOne."
"For our use case, the solution is affordable. There are not any hidden fees."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
19%
Manufacturing Company
7%
Financial Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?
Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...
What is your primary use case for Cybereason Endpoint Detection & Response?
We use the product for enhancing security postures by leveraging behavioral analytics and security engines effectively minimizing false positives and detecting threats.
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Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about SentinelOne?
The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers manage their platform.
 

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond
Sentinel Labs, SentinelOne Singularity
 

Learn More

Video not available
 

Overview

 

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about Cybereason Endpoint Detection & Response vs. SentinelOne Singularity Complete and other solutions. Updated: November 2024.
829,541 professionals have used our research since 2012.