Cybereason Endpoint Detection & Response Reviews

Name: Cybereason Endpoint Detection & Response
Brand: Cybereason
Rating: 4.0 (20 reviews)

4.0 out of 5

20 reviews
88% willing to recommend

1,426 followers

What is Cybereason Endpoint Detection & Response?

Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.

Get the Cybereason Endpoint Detection & Response Buyer's Guide and find out what your peers are saying about Cybereason Endpoint Detection & Response, CrowdStrike Falcon, Microsoft Defender for Endpoint and more!

Cybereason Endpoint Detection & Response is the #34 ranked solution in EDR tools and #42 ranked solution in endpoint security software. PeerSpot users give Cybereason Endpoint Detection & Response an average rating of 8.0 out of 10. Based on the analysis of the 20 most recent Cybereason Endpoint Detection & Response reviews, the overall sentiment is positive, with a sentiment score of 7.8. Cybereason Endpoint Detection & Response is most commonly compared to CrowdStrike Falcon: Cybereason Endpoint Detection & Response vs CrowdStrike Falcon. Cybereason Endpoint Detection & Response is popular among the large enterprise segment, accounting for 53% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 20% of all views.

Buyer's Guide

Cybereason Endpoint Detection & Response

December 2024

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Featured reviews

Chad Kliewer

Information Security Officer at PTCI

The ease of use and dashboards are improving. We came in at a time when they were developing a new dashboard screen. Therefore, we have had some confusing times between the old and new dashboards. Knowing how the new one works, I have seen vast improvements with it. While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper. They are improving on this because I have seen some improvements in the user interface that helps with this. Part of it was moving two different screens into one, merging the two together. It is very good, but it is very technically detailed and would be harder for an entry-level person to decipher. However, improvements are being made. It leverages indicators of behavior to help us remediate faster against attacks. Sometimes, I wish there was more detail on why they consider it malicious.

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AtulChaurasia

Operational Technical Security at Metro Bank

The initial setup process is straightforward. We have to install the agent, create a package, and deploy it on servers. It has a prebuilt console managed by the cloud team of Cybereason. We don't have to worry about the console and concentrate on endpoint implementation. It takes ten days to deploy it on 10,000 devices.

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Abhinav Srivastava

Senior Project Executive at Hitachi

What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on.

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Cybereason Endpoint Detection & Response mindshare

Product category:

As of December 2024, the mindshare of Cybereason Endpoint Detection & Response in the Endpoint Detection and Response (EDR) category stands at 1.3%, down from 1.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

PeerAnalyst reports

Type	Title	Date
Category	Endpoint Detection and Response (EDR)	Dec 25, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 25, 2024	Download
Comparison	Cybereason Endpoint Detection & Response vs CrowdStrike Falcon	Dec 25, 2024	Download
Comparison	Cybereason Endpoint Detection & Response vs Microsoft Defender for Endpoint	Dec 25, 2024	Download
Comparison	Cybereason Endpoint Detection & Response vs SentinelOne Singularity Complete	Dec 25, 2024	Download

Title	Rating	Mindshare	Recommending
CrowdStrike Falcon	4.3	16.7%	97%	122 interviews Add to research
Microsoft Defender for Endpoint	4.0	12.5%	94%	190 interviews Add to research

Valuable Features

The most valuable features of Cybereason Endpoint Detection & Response include its flexibility and ability to scale, the support provided, the coverage across different operating systems, the detailed information and context it provides for events, the file search and investigation features, and the ability to mitigate and isolate threats.

Users like the operation-centric approach to security, the adaptability to attacks, the threat hunting and investigation capabilities, the user-friendly dashboards, and the real-time visibility of malicious operations.

"The initial setup was straightforward."
"The interface is user-friendly."
"The initial setup process is straightforward."

Room for Improvement

Improvements are needed in the technical support services. Additionally, a centralized dashboard with customizable options and improved visibility for IT administrators is desired. The triage area could be simpler and provide easier access to more detailed information.

Compatibility improvements for Microsoft PowerShell protections are necessary. The dashboards are minimal and lack valuable features. There is a higher number of false positives and duplication of alerts compared to the previous endpoint solution.

The high CPU and memory usage need to be addressed. More automation, such as policy management via the API, would be beneficial. The deployment process may be too complicated for smaller organizations. The solution can be confusing for end-users, and the reporting functionality needs improvement.

"There is room for improvement in the product features related to device control, particularly USB management."
"The network coverage becomes an issue most of the time."
"It should be more stable, and the sensor needs improvement in terms of connectivity."

ROI

Cybereason Endpoint Detection & Response has provided significant benefits in that it consolidates all the information into a single interface, allowing teams to quickly assess the impact on machines and users. This enhanced visibility has prompted teams to extensively analyze their environment across different networks, resulting in an increase in visibility.

Pricing

Cybereason Endpoint Detection & Response offers a transparent pricing structure without setup costs, ensuring a seamless integration for users. Pricing methods typically involve subscription-based models, accommodating per-endpoint or per-user licensing options. The pricing range is flexible, catering to organizations of varying sizes and security needs, delivering comprehensive endpoint security solutions.

"Though it is not the cheapest solution but it fits our budget. We pay an annual licensing fee."
"The pricing is manageable."
"On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."

Popular Use Cases

The primary use case of Cybereason Endpoint Detection & Response is for threat detection and remediation, as well as endpoint protection. It is used to protect a diverse environment of different operating systems, including Macs, Windows, Linux, Android, and iOS.

The product provides traditional signature-based antivirus to all endpoints and additional protection through behavioral learning and predictions. It is also used for threat hunting and has been helpful in preventing imminent threats such as Apache and ransomware attacks.

Service and Support

The customer service and support of Cybereason Endpoint Detection & Response is mixed. Some customers find the support to be helpful and responsive, while others believe that it could be better. There have been instances where issues had to be escalated to engineering, resulting in longer resolution times.

Deployment

The initial setup for Cybereason Endpoint Detection & Response was generally described as straightforward and easy. It didn't take too long to deploy, with some mentioning a few days or a month for deployment. The process involved installing the client and fine-tuning policies or groupings. However, for some, the deployment took longer due to considerations such as the size of the company or compatibility issues with certain systems.

Scalability

Cybereason Endpoint Detection & Response is highly scalable and can easily accommodate company expansion. Adding additional licenses is seamless and there are no issues with scalability. Users have reported no problems with scaling even with a large number of endpoints.

The solution is considered fairly easy to scale once users become comfortable with it. It has been successfully rolled out globally to a significant number of users without any difficulties.

Stability

Cybereason Endpoint Detection & Response has been consistently reliable and stable. There have been no issues with bugs, glitches, crashes, or freezing. The overall performance has been good. However, some users have experienced downtime during system upgrades, indicating a need for improvement in cloud service stability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Cybereason Endpoint Detection & Response Buyer's Guide for additional reliable information.