Try our new research platform with insights from 80,000+ expert users
Cybereason Endpoint Detection & Response Logo

Cybereason Endpoint Detection & Response pros and cons

Vendor: Cybereason
4.0 out of 5
1,426 followers
Post review

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Cybereason Endpoint Detection & Response offers efficient technical support.
Cybereason Endpoint Detection & Response enables real-time mitigation and isolation, enhancing managed detection response telemetry.
Its command line features are highly valued for facilitating thorough investigations.
Increased system visibility substantially, enhancing overall environmental monitoring.
Provides multi-stage visualizations of malicious operations, showing attack details across devices and users effectively.

CONS

Integration with Microsoft capabilities needs improvement.
Reporting could be more granular to allow checking regions and countries.
There are more false positives and duplication of alerts compared to previous endpoints.
Deployment on individual endpoints is complex and might be difficult for smaller organizations.
Technical support services need improvement.
 

Cybereason Endpoint Detection & Response Pros review quotes

Chad Kliewer - PeerSpot reviewer
Jan 26, 2022
They do a very good job of providing multi-stage visualizations of malicious operations that immediately show all attack details across all devices and users. Since it is MalOp-centric model, you can see if there has been a similar operation across multiple machines. If it is the same thing appearing on multiple machines, you see all the machines and users affected in one screen.
reviewer1678386 - PeerSpot reviewer
Sep 23, 2021
Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations.
DH
Jan 15, 2022
We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold.
Learn what your peers think about Cybereason Endpoint Detection & Response. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
NL
Jun 9, 2021
Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective.
JB
Dec 21, 2021
Cybereason's threat hunting and investigation are the most valuable features. Threat hunting is a user-friendly feature that keeps you safe. Investigation offers an added value that I haven't seen with other EDR services. It allows you to find specific policy problems within your environment.
FP
Aug 24, 2020
The solution is efficient.
Abhinav Srivastava - PeerSpot reviewer
Jul 3, 2022
What I like most about Cybereason Endpoint Detection & Response is the support because the support is good. The solution is also easy to use, and it has a dashboard. Everything is good, and there's no problem with it.
reviewer1319712 - PeerSpot reviewer
Jan 10, 2021
The dashboard is very good and you can consider it as an interactive UI.
it_user821649 - PeerSpot reviewer
Dec 23, 2019
For me, the technical support is good.
MB
Oct 8, 2018
Immediately we can pick up the computers in the network if any malicious operation that is triggered.
 

Cybereason Endpoint Detection & Response Cons review quotes

Chad Kliewer - PeerSpot reviewer
Jan 26, 2022
While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper.
reviewer1678386 - PeerSpot reviewer
Sep 23, 2021
Compared to our previous endpoint, we have a lot more false positives and a lot more duplication of alerts. So we're chasing more alerts.
DH
Jan 15, 2022
Its Microsoft PowerShell protections still need some compatibility improvements. We have run across just a few. It is compatible with 90% of what we have in our network, but there is that 10% that we are still struggling with as far as compatibility with the type of PowerShell scripts needed to run our day-to-day business.
Learn what your peers think about Cybereason Endpoint Detection & Response. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
NL
Jun 9, 2021
Ad hoc higher-level reporting to senior management can be improved or can be implemented. That's definitely an area of improvement that they need to focus on.
JB
Dec 21, 2021
The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor.
FP
Aug 24, 2020
Reporting could be a bit more granular so that we had the ability to check regions and countries. I just noticed that, for instance, if I look at our servers, it's either "contained" or it's "not contained". I don't have the option, for instance, to look at countries. It only allows me to look at users as one big group.
Abhinav Srivastava - PeerSpot reviewer
Jul 3, 2022
What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on.
reviewer1319712 - PeerSpot reviewer
Jan 10, 2021
Cybereason does not have sandbox functionality.
it_user821649 - PeerSpot reviewer
Dec 23, 2019
The integration with Microsoft solutions and Microsoft capabilities needs to be improved.
MB
Oct 8, 2018
It initially took some time to deploy.