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Cybereason Endpoint Detection & Response vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Cybereason EDR boosts network visibility, reduces threat response time by 50%, and offers ROI in 12-24 months.
Sentiment score
5.6
VMware Carbon Black Endpoint offers strong protection, reducing malware and saving 10% in costs, showing significant value within six months.
 

Customer Service

Sentiment score
5.0
Cybereason's customer service is competent and knowledgeable, though escalations can cause delays, especially without partnership status.
Sentiment score
6.3
VMware Carbon Black's support is knowledgeable yet occasionally slow, with variability in global and local assistance quality.
Nine is great actually since we have people available when we ask, and they know what they are talking about.
Security Delivery Analyst at a consultancy with 10,001+ employees
if you're a partner with them, they provide fairly good support through a concept called invest support.
Head of Research Development and Innovation at CSIR
Regarding the technical support of Broadcom, they are responsive and helpful.
Senior VP, Technology & Leading Technology Office at a outsourcing company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
6.2
<p>Cybereason Endpoint Detection &amp; Response is highly scalable, effectively supporting large organizations with seamless expansion and flexible adaptation.</p>
Sentiment score
7.1
VMware Carbon Black Endpoint is praised for scalability and ease of deployment, despite some challenges with report generation.
 

Stability Issues

Sentiment score
5.5
Cybereason EDR is reliable with occasional upgrade issues, but improves system speed, and support resolves performance concerns.
Sentiment score
7.5
VMware Carbon Black Endpoint is generally stable and efficient, with minor integration issues and occasional latency quickly addressed.
We inform Cybereason about any issues, and they work on a new solution, either with an update or a custom fix in anticipation of the next update.
Security Delivery Analyst at a consultancy with 10,001+ employees
 

Room For Improvement

Cybereason needs better support, simpler deployment, and enhanced features, including automation, dashboard design, and compatibility improvements.
VMware Carbon Black Endpoint needs better integration, user interface, system compatibility, pricing, support, and enhanced features for improved client satisfaction.
 

Setup Cost

Cybereason offers a competitively priced, comprehensive EDR solution with potential cost benefits for experienced users in enterprises.
VMware Carbon Black's pricing is high and inflexible, with users preferring user-based over endpoint-based licensing options.
 

Valuable Features

Cybereason EDR offers real-time threat visibility, automatic isolation, and extensive threat-hunting for efficient endpoint management and minimal false positives.
VMware Carbon Black Endpoint offers advanced threat detection, cloud management, machine learning, and centralized control for efficient incident management.
What I find most valuable is the clarity of the platform.
Security Delivery Analyst at a consultancy with 10,001+ employees
I assess VMware Carbon Black Endpoint's machine learning capabilities in detecting unknown threats as fantastic.
Senior VP, Technology & Leading Technology Office at a outsourcing company with 1,001-5,000 employees
 

Categories and Ranking

Cybereason Endpoint Detecti...
Ranking in Endpoint Protection Platform (EPP)
41st
Ranking in Endpoint Detection and Response (EDR)
33rd
Average Rating
7.8
Reviews Sentiment
5.6
Number of Reviews
22
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Ranking in Endpoint Protection Platform (EPP)
37th
Ranking in Endpoint Detection and Response (EDR)
30th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
64
Ranking in other categories
Security Incident Response (6th), Ransomware Protection (8th)
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cybereason Endpoint Detection & Response is 0.9%, down from 1.0% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 1.8%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
VMware Carbon Black Endpoint1.8%
Cybereason Endpoint Detection & Response0.9%
Other97.3%
Endpoint Protection Platform (EPP)
 

Featured Reviews

reviewer2642739 - PeerSpot reviewer
Security Delivery Analyst at a consultancy with 10,001+ employees
User-friendly platform and dashboards provide comprehensive insights
I would like to see improvements on the operational side, specifically in grouping. Currently, I can group sensors into a custom group and assign policies, but I feel it is a shame that I cannot create groups of groups with inheritance. This would be useful for organizing multiple sites or countries into a single group containing multiple sub-groups. Additionally, in the whitelisting case, if I want one policy to have specific whitelisting, but not all the machines in that policy to have it, I could use multiple groups belonging to the same parent group. It is a bit disappointing that whitelisting can only be done via policies and not for individual machines. If I need to whitelist for only one machine, I must create a specific policy. This poses a challenge with two thousand endpoints, making it nearly impossible to create two thousand different policies.
reviewer2689206 - PeerSpot reviewer
Senior VP, Technology & Leading Technology Office at a outsourcing company with 1,001-5,000 employees
Behavior analytics has strengthened threat prediction yet still needs to improve overall standing
Regarding the real-time monitoring feature with VMware Carbon Black Endpoint, it is helpful in addressing unseen threats. I find the behavior analysis feature beneficial. I assess VMware Carbon Black Endpoint's machine learning capabilities in detecting unknown threats as fantastic. The behavior and analytics feature employs machine learning, and these are features which make the product and give that distinguishing, differentiating factor. The intelligent threat hunting capabilities have impacted my customers' cybersecurity efforts by giving them the edge to be prepared well in advance. Whenever this feature provides prediction, you know what action to take. You are aware of a possible attack and what kind of attack it may be, so you are much better prepared.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
8%
Outsourcing Company
7%
Financial Services Firm
12%
Government
9%
Computer Software Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise13
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise31
 

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?
Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...
What is your primary use case for Cybereason Endpoint Detection & Response?
My main use case for Cybereason Endpoint Detection &amp; Response is mostly for incident response.
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about Cybereason Endpoint Detection & Response vs. VMware Carbon Black Endpoint and other solutions. Updated: January 2026.
880,685 professionals have used our research since 2012.