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Cybereason Endpoint Detection & Response vs Huntress Managed EDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cybereason Endpoint Detecti...
Ranking in Endpoint Detection and Response (EDR)
26th
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
21
Ranking in other categories
Endpoint Protection Platform (EPP) (35th)
Huntress Managed EDR
Ranking in Endpoint Detection and Response (EDR)
7th
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
31
Ranking in other categories
Managed Detection and Response (MDR) (2nd)
 

Mindshare comparison

As of March 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Cybereason Endpoint Detection & Response is 1.1%, down from 1.3% compared to the previous year. The mindshare of Huntress Managed EDR is 1.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Chad Kliewer - PeerSpot reviewer
We can make more informed decisions on whether an action is malicious
The ease of use and dashboards are improving. We came in at a time when they were developing a new dashboard screen. Therefore, we have had some confusing times between the old and new dashboards. Knowing how the new one works, I have seen vast improvements with it. While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper. They are improving on this because I have seen some improvements in the user interface that helps with this. Part of it was moving two different screens into one, merging the two together. It is very good, but it is very technically detailed and would be harder for an entry-level person to decipher. However, improvements are being made. It leverages indicators of behavior to help us remediate faster against attacks. Sometimes, I wish there was more detail on why they consider it malicious.
Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is not overly complicated."
"They do a very good job of providing multi-stage visualizations of malicious operations that immediately show all attack details across all devices and users. Since it is MalOp-centric model, you can see if there has been a similar operation across multiple machines. If it is the same thing appearing on multiple machines, you see all the machines and users affected in one screen."
"Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective."
"The interface is user-friendly."
"The initial setup was straightforward."
"For me, the technical support is good."
"The initial setup process is straightforward."
"Immediately we can pick up the computers in the network if any malicious operation that is triggered."
"Their SOC is super responsive and does a great job of catching incidences and being on top of any issues that arise."
"The most valuable aspect of Huntress is its 24/7 SOC service."
"Their SOC is super responsive and does a great job of catching incidences and being on top of any issues that arise."
"The EDR is the most valuable feature."
"The most valuable aspect of Huntress is its ability to isolate legacy systems from the network, preventing the spread of threats."
"The endpoint protection is definitely the most impactful feature for clients. It just works. It is a set-it-and-forget-it type of solution."
"The customer support provided by Huntress is impeccable. Their product is easy to deploy and manage, and the portal setup for Managed Service Providers is excellent. A lot of companies do not do that very well."
"It is clear, simple, and easy to use. There are things that I can automate in terms of escalation, but if I want to go into the settings and play with it, I can. They provide detailed remediation steps, explaining why an issue is a problem and what steps to take."
 

Cons

"It initially took some time to deploy."
"I feel it is a shame that I cannot create groups of groups with inheritance."
"I would like to see improvements on the operational side, specifically in grouping."
"There is room for improvement in the product features related to device control, particularly USB management."
"The reporting feature needs improvement."
"They need to improve their technical support services."
"The network coverage becomes an issue most of the time."
"There can be problems with the EDI."
"I had been requesting Huntress support for macOS for a while, and they recently rolled it out, making it generally available within two months. Having a regular support line would be good."
"Huntress has a cyber education platform, but it lacks all the languages we need. Since we support customers in different countries, expanding the language options for their training would be beneficial."
"I am anxiously watching to see how they evolve their MDR for Office 365. If anything, I would like more automated remediation capabilities in their MDR for Office 365."
"Huntress has a cyber education platform, but it lacks all the languages we need."
"The solution's UI is an area with certain shortcomings that need improvement."
"The existing features are perfect. However, I think they could add a more robust set of security features like dark web scanning, penetration testing, and risk assessment for clients. We would have one tool for everything. We wouldn't have to go to multiple vendors to pull something together. That would be more beneficial for us."
"Some of Huntress' reporting could be improved."
"I'd like it if Huntress could scan for software that's out of date or has open vulnerabilities. That would be useful for us. Scanning for vulnerable software would be helpful. Also, we've set it up to create a ticket in our ticketing system when there's an alert. It would be nice if closing that ticket would also close the Huntress alert. It doesn't do that right now, but they're working on adding that feature."
 

Pricing and Cost Advice

"Though it is not the cheapest solution but it fits our budget. We pay an annual licensing fee."
"The pricing is manageable."
"In terms of cost, this is a good choice for our needs."
"In terms of pricing, it's a good solution."
"This product is somewhat expensive and should be cheaper."
"I had to go through a third-party to purchase it, which I wasn't really pleased about."
"We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."
"On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."
"It is very fair. I started at $2.50 and now I am at $3.50. When I signed up, I thought it was too cheap. It now reflects the price. It is very fair. I do not think you can find anything better."
"Huntress Managed EDR offers a fair pricing model."
"The cost-effectiveness of Huntress is much better compared to BlackPoint. Although Huntress does not offer all the finer details that BlackPoint does, it remains much more competitive in pricing."
"Huntress is priced fairly for the services and value it provides."
"I rate the product's price a five or six on a scale of one to ten, where one is cheap, and ten is expensive since it is a fairly priced product."
"I believe Huntress offers competitive pricing overall."
"The solution's pricing is fair."
"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
11%
Manufacturing Company
8%
Government
6%
Computer Software Company
18%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?
Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...
What is your primary use case for Cybereason Endpoint Detection & Response?
We use it to improve detection in the whole industrial sector. We are a big energy company. Across multiple endpoints, we deploy the EDR to secure all, improve detection, and also attempt to automa...
What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product. A more transparent way for the supp...
What is your primary use case for Huntress?
We use it for our clients and ourselves. Huntress is a pretty comprehensive platform. Recently, they acquired the security awareness training platform, which helps us to fulfill our clients' needs ...
 

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond
No data available
 

Overview

 

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
Information Not Available
Find out what your peers are saying about Cybereason Endpoint Detection & Response vs. Huntress Managed EDR and other solutions. Updated: March 2025.
842,651 professionals have used our research since 2012.