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Cybereason Endpoint Detection & Response vs Symantec Endpoint Security comparison

Cybereason and Broadcom are both solutions in the Endpoint Protection Platform (EPP) category. Cybereason is ranked #41 with an average rating of 8.3, while Broadcom is ranked #12 with an average rating of 7.7. Cybereason holds a 1.0% mindshare in EPP, compared to Broadcom’s 4.1% mindshare. Additionally, 88% of Cybereason users are willing to recommend the solution, compared to 80% of Broadcom users who would recommend it.
Cybereason Endpoint Detecti...
Read 20 Cybereason Endpoint Detection & Response reviews
  • 4,267 Views
  • 2,397 Comparison Views
88% willing to recommend
Symantec Endpoint Security
Read 142 Symantec Endpoint Security reviews
  • 12,215 Views
  • 10,516 Comparison Views
80% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

Symantec Endpoint Security and Cybereason Endpoint Detection & Response compete in the endpoint security solutions category. Users generally prefer Cybereason for its advanced threat detection capabilities and overall performance, although Symantec is noted for its comprehensive feature set and reliable protection.

Features: Symantec Endpoint Security is noted for malware protection, device management, and an integrated firewall. Cybereason stands out with advanced threat detection, real-time analytics, and comprehensive incident response.

Room for Improvement: Symantec users report issues with system resource utilization and occasional false positives. Cybereason users suggest enhancements in report customization and integration with other security tools.

Ease of Deployment and Customer Service: Symantec is praised for its straightforward deployment and strong customer service support. Cybereason receives positive feedback for its deployment process though some users find the initial setup complex. Cybereason’s customer support is well-regarded but seen as less responsive compared to Symantec.

Pricing and ROI: Symantec is considered more cost-effective with a better initial setup cost. Cybereason, despite a higher price point, is valued for its advanced features and potential for higher operational returns.

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To learn more, read our detailed Cybereason Endpoint Detection & Response vs. Symantec Endpoint Security Report (Updated: January 2025).
Buyer's Guide
Cybereason Endpoint Detection & Response vs. Symantec Endpoint Security
January 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cybereason Endpoint Detecti...
Ranking in Endpoint Protection Platform (EPP)
41st
Average Rating
8.0
Reviews Sentiment
7.8
Number of Reviews
20
Ranking in other categories
Endpoint Detection and Response (EDR) (35th)
Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
12th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
142
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cybereason Endpoint Detection & Response is 1.0%, down from 1.2% compared to the previous year. The mindshare of Symantec Endpoint Security is 4.1%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Chad Kliewer - PeerSpot reviewer
We can make more informed decisions on whether an action is malicious
The ease of use and dashboards are improving. We came in at a time when they were developing a new dashboard screen. Therefore, we have had some confusing times between the old and new dashboards. Knowing how the new one works, I have seen vast improvements with it. While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper. They are improving on this because I have seen some improvements in the user interface that helps with this. Part of it was moving two different screens into one, merging the two together. It is very good, but it is very technically detailed and would be harder for an entry-level person to decipher. However, improvements are being made. It leverages indicators of behavior to help us remediate faster against attacks. Sometimes, I wish there was more detail on why they consider it malicious.
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Hakeem_Abdulkareem - PeerSpot reviewer
The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated
Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that. Only the approved software on the ATM should run. Anything outside that should not even come up at all. We did this so that an outside person doesn't introduce malicious software to the ATM. That's the essence of locking down with application control. Using Symantec for application control has been hectic, so I use Carbon Black to do the lockdown. Checking that data security will work fine with Carbon Black. Carbon Black worked fine. Setting up approval in Carbon Black works differently than Symantec. In Symantec, we first need the fingerprints of the applications running underneath. Before setting up Carbon Black, you first install the agent, allowing it to learn the environment. It will analyze all the software's behavior and provide recommendations for what should be allowed. It's more straightforward, whereas configuring application control in Symantec is a bit cumbersome.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The interface is user-friendly."
"The initial setup was easy and straightforward."
"Immediately we can pick up the computers in the network if any malicious operation that is triggered."
"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."
"The initial setup process is straightforward."
"The initial setup is not overly complicated."
"Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective."
"We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold."
More Cybereason Endpoint Detection & Response pros
"The solution is very stable."
"The most amazing qualities of Symantec Endpoint Protection is that it provides a total solution to all virus problems."
"Threat protection has always worked well."
"The centralized console is great for us. It gives us one centralized console to manage all of the endpoints."
"I have found the central control console the most valuable feature."
"Its response time is the most valuable. It is very quick."
"Symantec Endpoint Security is easy to use, fast, and good for small and medium-sized businesses."
"Managing SEP is very easy, and also troubleshooting part is easily managed."
More Symantec Endpoint Security pros
 

Cons

"It should be more stable, and the sensor needs improvement in terms of connectivity."
"Its Microsoft PowerShell protections still need some compatibility improvements. We have run across just a few. It is compatible with 90% of what we have in our network, but there is that 10% that we are still struggling with as far as compatibility with the type of PowerShell scripts needed to run our day-to-day business."
"Compared to our previous endpoint, we have a lot more false positives and a lot more duplication of alerts. So we're chasing more alerts."
"What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on."
"They need to improve their technical support services."
"The integration with Microsoft solutions and Microsoft capabilities needs to be improved."
"The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor."
"The product's reporting isn't great."
More Cybereason Endpoint Detection & Response cons
"Since the division of the company, we have experienced a lack of support."
"The biggest thing I would like to see is malware remediation, if there is some kind of outbreak. We'd like to see better remediation and better detection and response. It's pretty good at capturing things, but it doesn't stop everything, so better machine learning would be helpful."
"The detection and response can always be improved."
"We are not satisfied with this solution. It needs a lot of improvements. It doesn't detect the most recent malware and unknown threats. With most of the users working from home these days, there is also a need for some extra security layer. That's why we are thinking of going for a better solution that will take care of all of our endpoints and work from home situation. Symantec also has to work on EDI technology. Vendors like Palo Alto and Cisco are coming with their own intelligence and cloud infrastructure in which unknown threats are regularly watched and monitored, and they are reported to the admin."
"The solution's reporting could be improved."
"Automation of tasks should be improved on SEPM. It is currently manual, and we should be able to automate installation and deployment from the client side."
"Using the management console is a bit complex. There are many features that we cannot use and we could use some help. We need some assistance to make them work better. They need to add features to make it simpler."
"Since the acquisition by Broadcom, we are no longer receiving the proper support."
More Symantec Endpoint Security cons
 

Pricing and Cost Advice

"This product is somewhat expensive and should be cheaper."
"We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."
"I had to go through a third-party to purchase it, which I wasn't really pleased about."
"In terms of cost, this is a good choice for our needs."
"I do not have experience with the licensing of the product."
"The pricing is manageable."
"Though it is not the cheapest solution but it fits our budget. We pay an annual licensing fee."
"In terms of pricing, it's a good solution."
More Cybereason Endpoint Detection & Response pricing and cost advice
"I thought the pricing was reasonable."
"The pricing was one of the factors that led us to choose this product."
"It's not cheap."
"We pay our licensing fees on a yearly basis, and everything is included in that price."
"I’d say SEP deserves the money."
"What we have paid for this product is good value for the work and the services that they are providing to us."
"Pricing and licensing for our country is very good. It's not that expensive and the endpoint security is very good. It's not as cheap as some others, but they are not as good."
"It's pretty awesome price-wise. That's why we give it to most of our clients. It isn't very expensive. Compared to Cisco AMP, which is very expensive, its price is okay. It's also cheaper than Malwarebytes."
More Symantec Endpoint Security pricing and cost advice
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?
Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...
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What is your primary use case for Cybereason Endpoint Detection & Response?
We use the product for enhancing security postures by leveraging behavioral analytics and security engines effectively minimizing false positives and detecting threats.
See all answers
What do you like most about Cybereason Endpoint Detection & Response?
The interface is user-friendly.
See all answers
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
See all answers
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
See all answers
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
See all answers
 

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Compared 20% of the time
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Compared 6% of the time
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Compared 5% of the time
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Product Reports

Buyer's Guide
Cybereason Endpoint Detection & Response
January 2025
Cybereason Endpoint Detection & Response reportDownload Cybereason Endpoint Detection & Response product report
Buyer's Guide
Symantec Endpoint Security
December 2024
Symantec Endpoint Security reportDownload Symantec Endpoint Security product report
 

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Learn More

Video not available
Cybereason
Broadcom
 

Overview

Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.

Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module. 

The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.

 

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Buyer's Guide
Cybereason Endpoint Detection & Response vs. Symantec Endpoint Security
January 2025
Free Report: Cybereason Endpoint Detection & Response vs. Symantec Endpoint Security
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