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Cybereason Endpoint Detection & Response vs Symantec Endpoint Security comparison

Cybereason and Broadcom are both solutions in the Endpoint Protection Platform (EPP) category. Cybereason is ranked #32 with an average rating of 8.2, while Broadcom is ranked #12 with an average rating of 7.7. Cybereason holds a 0.9% mindshare in EPP, compared to Broadcom’s 4.0% mindshare. Additionally, 89% of Cybereason users are willing to recommend the solution, compared to 80% of Broadcom users who would recommend it.
Cybereason Endpoint Detecti...
Read 21 Cybereason Endpoint Detection & Response reviews
  • 4,101 Views
  • 2,280 Comparison Views
89% willing to recommend
Symantec Endpoint Security
Read 142 Symantec Endpoint Security reviews
  • 11,610 Views
  • 9,904 Comparison Views
80% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

Symantec Endpoint Security and Cybereason Endpoint Detection & Response compete in the endpoint security solutions category. Users generally prefer Cybereason for its advanced threat detection capabilities and overall performance, although Symantec is noted for its comprehensive feature set and reliable protection.

Features: Symantec Endpoint Security is noted for malware protection, device management, and an integrated firewall. Cybereason stands out with advanced threat detection, real-time analytics, and comprehensive incident response.

Room for Improvement: Symantec users report issues with system resource utilization and occasional false positives. Cybereason users suggest enhancements in report customization and integration with other security tools.

Ease of Deployment and Customer Service: Symantec is praised for its straightforward deployment and strong customer service support. Cybereason receives positive feedback for its deployment process though some users find the initial setup complex. Cybereason’s customer support is well-regarded but seen as less responsive compared to Symantec.

Pricing and ROI: Symantec is considered more cost-effective with a better initial setup cost. Cybereason, despite a higher price point, is valued for its advanced features and potential for higher operational returns.

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To learn more, read our detailed Cybereason Endpoint Detection & Response vs. Symantec Endpoint Security Report (Updated: January 2025).
Buyer's Guide
Cybereason Endpoint Detection & Response vs. Symantec Endpoint Security
January 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cybereason Endpoint Detecti...
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
21
Ranking in other categories
Endpoint Detection and Response (EDR) (26th)
Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
12th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
142
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cybereason Endpoint Detection & Response is 0.9%, down from 1.1% compared to the previous year. The mindshare of Symantec Endpoint Security is 4.0%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Chad Kliewer - PeerSpot reviewer
We can make more informed decisions on whether an action is malicious
The ease of use and dashboards are improving. We came in at a time when they were developing a new dashboard screen. Therefore, we have had some confusing times between the old and new dashboards. Knowing how the new one works, I have seen vast improvements with it. While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper. They are improving on this because I have seen some improvements in the user interface that helps with this. Part of it was moving two different screens into one, merging the two together. It is very good, but it is very technically detailed and would be harder for an entry-level person to decipher. However, improvements are being made. It leverages indicators of behavior to help us remediate faster against attacks. Sometimes, I wish there was more detail on why they consider it malicious.
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Hakeem_Abdulkareem - PeerSpot reviewer
The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated
Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that. Only the approved software on the ATM should run. Anything outside that should not even come up at all. We did this so that an outside person doesn't introduce malicious software to the ATM. That's the essence of locking down with application control. Using Symantec for application control has been hectic, so I use Carbon Black to do the lockdown. Checking that data security will work fine with Carbon Black. Carbon Black worked fine. Setting up approval in Carbon Black works differently than Symantec. In Symantec, we first need the fingerprints of the applications running underneath. Before setting up Carbon Black, you first install the agent, allowing it to learn the environment. It will analyze all the software's behavior and provide recommendations for what should be allowed. It's more straightforward, whereas configuring application control in Symantec is a bit cumbersome.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like most about Cybereason Endpoint Detection & Response is the support because the support is good. The solution is also easy to use, and it has a dashboard. Everything is good, and there's no problem with it."
"The most valuable feature is the capability of the command used by the machine so that we see the kind of performance that is running."
"What I find most valuable is the clarity of the platform."
"We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold."
"The initial setup was easy and straightforward."
"The solution is efficient."
"Cybereason's threat hunting and investigation are the most valuable features. Threat hunting is a user-friendly feature that keeps you safe. Investigation offers an added value that I haven't seen with other EDR services. It allows you to find specific policy problems within your environment."
"Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective."
More Cybereason Endpoint Detection & Response pros
"We never expect downtime. There is also great ease of use for my admins."
"The solution's application control feature is very, very powerful."
"The valuable features are device control, SONOR, and anti-virus."
"We use the solution for our endpoint security."
"The most valuable features of this solution are that it is really easy to use, and it is secure."
"I like the endpoint detection and response. That's the best feature. I also like the fact that we don't need to use a file on the computer, whereas some anti-malware solutions work with a file on the endpoint. Symantec is a very good option compared to solutions from other vendors."
"Easy to use solution."
"I have found the solution to be very scalable, we have 700 employees using the solution in our organization."
More Symantec Endpoint Security pros
 

Cons

"Ad hoc higher-level reporting to senior management can be improved or can be implemented. That's definitely an area of improvement that they need to focus on."
"The network coverage becomes an issue most of the time."
"Its Microsoft PowerShell protections still need some compatibility improvements. We have run across just a few. It is compatible with 90% of what we have in our network, but there is that 10% that we are still struggling with as far as compatibility with the type of PowerShell scripts needed to run our day-to-day business."
"Reporting could be a bit more granular so that we had the ability to check regions and countries. I just noticed that, for instance, if I look at our servers, it's either "contained" or it's "not contained". I don't have the option, for instance, to look at countries. It only allows me to look at users as one big group."
"I would like to see improvements on the operational side, specifically in grouping."
"The product's reporting isn't great."
"The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor."
"I feel that the product lacks reporting features and needs improvement."
More Cybereason Endpoint Detection & Response cons
"The support can be wanting. Sometimes the time to resolution is longer than I would expect."
"The support needs to be better. When we upgrade, we can run into issues, and it's hard to get the help we require."
"We are not satisfied with this solution. It needs a lot of improvements. It doesn't detect the most recent malware and unknown threats. With most of the users working from home these days, there is also a need for some extra security layer. That's why we are thinking of going for a better solution that will take care of all of our endpoints and work from home situation. Symantec also has to work on EDI technology. Vendors like Palo Alto and Cisco are coming with their own intelligence and cloud infrastructure in which unknown threats are regularly watched and monitored, and they are reported to the admin."
"The platform itself can be improved as there's no way to track how infections get into the organization."
"It would be nice to see more antivirus features for USB control."
"The artificial intelligence of Symantec End-User Endpoint Security could be better."
"The agent shouldn't use up so many resources at the endpoint when scanning and protecting."
"The enterprise edition does not report attacks on external devices."
More Symantec Endpoint Security cons
 

Pricing and Cost Advice

"The pricing is manageable."
"We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."
"On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."
"This product is somewhat expensive and should be cheaper."
"Though it is not the cheapest solution but it fits our budget. We pay an annual licensing fee."
"In terms of cost, this is a good choice for our needs."
"In terms of pricing, it's a good solution."
"I do not have experience with the licensing of the product."
More Cybereason Endpoint Detection & Response pricing and cost advice
"The price of Symantec End-User Endpoint Security is okay. When comparing the price of this solution is not expensive."
"Symantec Endpoint Security's pricing is okay. It is cheaper compared to other products."
"There are subscription costs, we typically purchase the annual subscription. There can be other expenses too, for example, we use CrowdStrike also as part of our policy."
"It provides a good solution at a good price."
"It could be cheaper."
"Its price is reasonable."
"One great benefit is we do not need to activate a license for every endpoint. The price is fair."
"Pricing and licensing for our country is very good. It's not that expensive and the endpoint security is very good. It's not as cheap as some others, but they are not as good."
More Symantec Endpoint Security pricing and cost advice
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?
Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...
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What is your primary use case for Cybereason Endpoint Detection & Response?
We use it to improve detection in the whole industrial sector. We are a big energy company. Across multiple endpoints, we deploy the EDR to secure all, improve detection, and also attempt to automa...
See all answers
What do you like most about Cybereason Endpoint Detection & Response?
The interface is user-friendly.
See all answers
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
See all answers
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
See all answers
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
See all answers
 

Comparisons

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Compared 26% of the time
CrowdStrike Falcon vs Cybereason Endpoint Detection & Response Logo
CrowdStrike Falcon vs Cybereason Endpoint Detection & Response
Compared 23% of the time
Microsoft Defender for Endpoint vs Cybereason Endpoint Detection & Response Logo
Microsoft Defender for Endpoint vs Cybereason Endpoint Detection & Response
Compared 10% of the time
SentinelOne Singularity Complete vs Cybereason Endpoint Detection & Response Logo
SentinelOne Singularity Complete vs Cybereason Endpoint Detection & Response
Compared 8% of the time
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Microsoft Defender for Endpoint vs Symantec Endpoint Security Logo
Microsoft Defender for Endpoint vs Symantec Endpoint Security
Compared 19% of the time
CrowdStrike Falcon vs Symantec Endpoint Security Logo
CrowdStrike Falcon vs Symantec Endpoint Security
Compared 18% of the time
Trend Micro Deep Security vs Symantec Endpoint Security Logo
Trend Micro Deep Security vs Symantec Endpoint Security
Compared 8% of the time
Kaspersky Endpoint Security for Business vs Symantec Endpoint Security Logo
Kaspersky Endpoint Security for Business vs Symantec Endpoint Security
Compared 6% of the time
Cortex XDR by Palo Alto Networks vs Symantec Endpoint Security Logo
Cortex XDR by Palo Alto Networks vs Symantec Endpoint Security
Compared 5% of the time
More Symantec Endpoint Security Competitors
 

Product Reports

Buyer's Guide
Cybereason Endpoint Detection & Response
February 2025
Cybereason Endpoint Detection & Response reportDownload Cybereason Endpoint Detection & Response product report
Buyer's Guide
Symantec Endpoint Security
January 2025
Symantec Endpoint Security reportDownload Symantec Endpoint Security product report
 

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.

Cybereason

Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module. 

The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.

Broadcom
 

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Buyer's Guide
Cybereason Endpoint Detection & Response vs. Symantec Endpoint Security
January 2025
Free Report: Cybereason Endpoint Detection & Response vs. Symantec Endpoint Security
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