Cisco Secure Endpoint and Norton Small Business are both prominent security solutions targeting different aspects of endpoint protection. Cisco Secure Endpoint has an upper hand in pricing and support, while Norton Small Business is often praised for its features, making it compelling for many users.
Features: Cisco Secure Endpoint is praised for its robust threat detection capabilities, integration with other Cisco products, and comprehensive security analytics. Norton Small Business is valued for its ease of use, comprehensive protection suite, and simple user interface.
Room for Improvement: Cisco users often point out that the platform requires frequent updates, can be complex to configure, and has a steep learning curve. Norton users suggest enhancing its scalability, improving redundant alert features, and enhancing mobile support.
Ease of Deployment and Customer Service: Cisco Secure Endpoint has a sophisticated deployment process that can be challenging for smaller teams, but their customer service receives positive reviews. Norton Small Business offers a more straightforward deployment process, but customer service feedback is mixed.
Pricing and ROI: Cisco Secure Endpoint has a higher initial setup cost but delivers strong ROI through its comprehensive features. Norton Small Business offers a more affordable upfront cost and steady ROI.
Cisco has good technical support, especially considering these are newer solutions compared to traditional routing and switching products.
Cisco Secure Endpoint is definitely scalable.
We have not encountered any problems.
The forensic capabilities need enhancement, especially for deep forensic data collection.
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
Cisco Secure Endpoint is very good in machine learning, which allows it to secure offline contents even if not connected to the internet.
Cisco Secure Endpoint is a comprehensive endpoint security solution that natively includes open and extensible extended detection and response (XDR) and advanced endpoint detection and response (EDR) capabilities. Secure Endpoint offers relentless breach protection that enables you to be confident, be bold, and be fearless with one of the industry’s most trusted endpoint security solutions. It protects your hybrid workforce, helps you stay resilient, and secures what’s next with simple, comprehensive endpoint security powered by unique insights from 300,000 security customers and deep visibility from the networking leader.
Cisco Secure Endpoint was formerly known as Cisco AMP for Endpoints.
Reviews from Real Users
Cisco Secure Endpoint stands out among its competitors for a number of reasons. Two major ones are its ability to enable developers to easily secure their endpoints with one single operation using its management console and its advanced alerting techniques.
Tim C., an IT manager at Van Der Meer Consulting, writes, "The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."
Wouter H., a technical team lead network & security at Missing Piece BV, notes, "Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
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