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Cisco Umbrella vs Cisco Web Security Appliance vs McAfee Web Protection [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Featured Reviews

Alessandro Braga - PeerSpot reviewer
Has comprehensive reporting and scales easily
The reports and notifications are the most useful part of the platform. As soon as you deploy the security layers, the reporting is very comprehensive. It helps you to have, at a glance, a clear view of what's going on. The integration between Cisco Secure solutions is pretty good. We have been able to deliver the solution in a few days. The integration of Umbrella and Meraki is literally one click away from the customer. One of the reasons why we chose Umbrella was its capability to perform end-to-end detection of malware and web traffic. In the last two years, we have been covered, detection has been faster, and we have been able to contain some potential threats along the way. We use the Umbrella stack from DNS protection to web and content protection. Our workforce is made up of 150 Macs; thus, we use Mac as a client. We have some PCs and integration with the network in our co-working spaces. Utilizing Cisco Secure has helped us save time. Being a nimble organization, we don't have IT staff who are fully dedicated to security. The maintenance is also not very time-consuming. In terms of the amount of time saved, it would be half an FTE a year, given the fact that we are informed and notified when threats arise. In terms of operating expenditures, we have been able to negotiate a better cyber insurance rate with our insurance company due to the fact that we are covered by Umbrella. Another benefit of using Cisco Umbrella is application scanning. We have been able to understand how many other applications we were consuming in the cloud, address them, and save money. Without Cisco Umbrella, we would not have realized that we had so many cloud applications in the company. We have been able to close at least four or five applications that were duplicates of others that we were already using in the company. We have realized approximately 10,000 to 12,000 euros a year of immediate savings in an organization of 150 people, which is quite significant.
IgnitiusMolepo - PeerSpot reviewer
Ensures security for remote workers
The Cisco Web Security Appliance provides DLP to organizations. It helps prevent the unauthorized transmission of sensitive information by blocking such attempts. Additionally, it safeguards against malware attacks, particularly on websites not authorized by our company. Its role in protecting us from malware is pivotal. The organization itself handles the configuration and management of Cisco Web Security Appliance. Cisco assists in deploying and configuring the appliance and managing all associated services. Integrating the Cisco Web Security Appliance with other solutions is quite challenging. For instance, when we tried to integrate Netscape KSP, we encountered difficulties retrieving logs. Additionally, our solution failed to interact with the Web Security Appliance. Overall, the integration process remains problematic, hindering the effectiveness of our security infrastructure. We have both the cloud version and the on-premises version. For clients who require data sovereignty, we offer the on-premises version, which includes a data sovereignty tool. This allows them to enforce policies that prevent the transfer of logs to third-party data centres, ensuring compliance with their country's regulations. Overall, I rate the solution a nine out of ten.
VivekGupta7 - PeerSpot reviewer
Secure, reasonably priced, and performs well
We used cloud services for testing purposes. We used Amazon cloud services. Depending on the solution, there are a variety of options. There are several options such as Endpoint, WAF, NAC, and SIEM are currently available. A variety of solutions are implemented. It was a third-party implementation by Inspira. McAfee also provides an endpoint solution. McAfee's DLP is also present. Previously, we had used Trend Micro and Symantec. There is a method we had to upgrade our systems, a solution was required, and it had to match the three, four solutions from one company that were going to be cheaper, and there is a bidding process, whoever comes first, based on quality and cost, wins the competition. The requirements were speed, quality, and cost. Because Symantec was about to be renewed, our renewal would be more expensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The core business of Cisco Umbrella is non-malware. That's all it does: block the malware on the gateway."
"The most valuable feature for us is the DNS-based protection."
"The most valuable aspect is that it is hosted with Cisco and can detect any new anomalies, acting almost like an XDR."
"I like the original functionality, which allows for providing secure DNS services."
"Cisco Umbrella's integration with other solutions has been a great feature in terms of ease of administration. Administration and troubleshooting are faster. The single pane of glass is great as well. Another great feature of Cisco Umbrella is remote browser isolation. With this feature, you open a virtual browser, and it's seamless to the user. If the user ends up going to a bad website that's passed a policy and something bad tries to download, it will not download into the machine because it is a virtual window somewhere in the cloud. You are protected by this feature."
"I think recently with many people working from home, Cisco Umbrella has been very useful. For example, we can manage the device and the network when the employee is not working on the local host. Cisco Umbrella is very valuable for this kind of infrastructure."
"When we have laptops that leave the building, they could connect to public WiFi before they establish a VPN connection back into the company. For that duration or that period of time when they're not docked in the network or on a VPN, they effectively don't have that full layer of security that I provide inside the building. This tool stands in during that period of time, and we extend the security settings through their basic firewall or their cloud-based firewall at that time. So, we do content filtering and control access, but they also are looking at new domains, IP addresses, and bad requests. They're blocking them on my behalf when a laptop is not sitting behind our security appliances."
"What we like most is security and how easy it is to integrate with other appliances."
"This appliance gives me good visibility in the userbase and their activities."
"What we liked best about it was the ability to apply policy to either a user ID or an IP-based network."
"The setup was very easy and straightforward."
"Great for assisting with connections to networks or apps."
"The best feature of Cisco Web Security Appliance is its policy framing. It also has a good UI and it can handle traffic well. Cisco Web Security Appliance is a good product."
"The deployment process is very simple."
"The technical support is good. It is reactive and the documentation is very specific and very useful."
"Cisco Web Security Appliance can integrate with Active Directory, enabling us to manage all the end-users within AD. It's helpful for setting rules based on individual users and groups. For example, you can configure policies for inbound and outbound traffic."
"The most valuable features of McAfee Web Protection are the reporter, and you have the option to have an agent installed in the notebooks or on the mobiles. You are able to have the same policies inside and outside of your organization which is a benefit."
"The most valuable is the blocking of blacklisted sites, a URL that is, either by intelligence or by McAfee, detected as a malicious site."
"It has dependable anti-malware and intrusion prevention features all-in-one package."
"The most valuable feature is the ease in the configuration for security roles."
"Provides good accessibility and handles any overload very well."
"The solution does what it's meant to do."
"It doesn't seem to take too much system bandwidth, and I also like its reporting. Once a month, it gives me a reminder of the activity. It reminds me that the protection is on, and if there are any issues, it summarizes those minor issues. During the month, it only notifies when there is something special."
"The solution is not too expensive. It's affordable."
 

Cons

"The solution could be faster as the process is very slow."
"It's easier for us to have support features with companies who are Cisco representatives, but sometimes, it's hard for us to get the help we need without having to use our contacts within Cisco."
"It's a very new product, so it's quite immature at the moment. It can be more user friendly."
"There are some situations where we would like to block things for specific user groups. I know that Umbrella does that, but it's not that easy.... when you want a specific task for specific rules and policies for user groups, you have to go three levels down in the menu, and it's hard to find where you do that task."
"Its DNS service does not support IPv6 query."
"The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached."
"If you wish to inspect all the traffic and it's integrated with Cisco AnyConnect, all the traffic basically goes through Cisco AnyConnect, which is not a good idea. That means you need to have more internet capacity as a data sampler, so in the case of a split tunnel, we cannot inspect the traffic that is being migrated through the local internet. I'm not sure whether there is a possibility wherein Cisco Umbrella can also inspect the traffic that is outside the AnyConnect tunnel."
"It could be improved by having a local data center and caching, which can provide protection support. I would like to be able to channel my intel and my network traffic to their clouds, and this feature is not available. Advanced protection or any malware file support, which might be required, is not available."
"There are certain shortcomings related to the product's management capabilities, where improvements are required. The solution needs to provide better management of the category of web pages."
"The support for this solution could be improved. We have experienced issues with their SMARTnet support system."
"We would like to see a security service head, where we can combine all the security into one solution."
"WSA is lacking firewall features."
"They need a better graphical interface, and they need a better ISE mechanism."
"The solution is not very compatible with other products."
"The solution needs to be more user-friendly and easier to navigate."
"Sometimes reporting is a little bit short."
"McAfee Web Protection can improve the information provided for hybrid installations in the console. Additionally, having cloud protection would be good."
"Lacking filter for spam."
"We need a better customer experience and more flexibility in the product."
"I'm not sure if the solution itself is cloud-based or not. If it isn't they really need to begin to develop that out a bit."
"Endpoints are lightweight agents, eating too much of the host resources."
"The solution should be more proactive in regards to sending you updates."
"The initial setup could be simplified, there is a learning curve during the implementation."
"We used a consultant to help us set it up. Unfortunately, he was not that good. They were out of McAfee people. He was a consultant and knew the product, but he was not a McAfee person. How they managed it and how they worked was not straightforward."
 

Pricing and Cost Advice

"The price could be lower."
"Our costs were negotiated, and they are okay."
"The price could be lower."
"It was a little bit expensive on a per seat basis, but the company I was running was only a midsize Australian company, and it was a reasonable budget per computer for that system. It started off being a free product, and then Cisco bought it, and it went to a reasonable price. I was using Cisco AMP as well. So, my per computer cost was reasonably high, but for a small company, it was within an acceptable level."
"You get what you pay for."
"Licensing fees are paid on a yearly basis."
"The licensing fee is paid on a yearly basis."
"It needs a better price point."
"Licensing fees are based on the number of users."
"When you compare the price of this solution to the price of FortiGate, it's high."
"I rate Cisco WSA a seven out of ten since it is costly."
"The licensing options begin with 100 users and this is a high threshold for smaller networks."
"At the time, licensing fees were paid on an annual basis."
"I rate Cisco WSA a seven out of ten since it is costly."
"This is an expensive solution."
"I rate the product price a ten on a scale of one to ten, where one is low price and ten is high price."
"The license number would be approximately $35,000."
"It is not very expensive. It costs 100 Canadian Dollars per year per license. I buy one-year or two-year protection. The license covers my PC, laptops, and telephone. The cost is per user but for multiple devices. It has just the standard licensing fees. There are some options for extended protection. For example, if I wanted to have a VPN, there will be an extra cost. So, there are upgradable features, but I'm very happy with what it is giving me with the basic plan. It gives me the basic privacy protection that I need."
"In McAfee Web Protection you have the ability to install any appliance you want with the same license. If you need an appliance on-premise, you can install it with the same license because the license is for users, not for appliances. If you need one more, you can install it and you don't have problems with the license or need to change your environment."
"The pricing is cheaper than some of the other options that are available."
"$150 Canadian per year."
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
17%
Financial Services Firm
7%
Manufacturing Company
7%
Computer Software Company
20%
Financial Services Firm
16%
Non Profit
9%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
What do you like most about Cisco Web Security Appliance?
The most valuable features of the solution are the functions of proxy for the users who use the internet and the secu...
What is your experience regarding pricing and costs for Cisco Web Security Appliance?
Comparing with other products, Cisco has more functionality, but pricing is a challenge. Cisco is not a product for s...
What needs improvement with Cisco Web Security Appliance?
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAN...
Do you recommend McAfee Web Protection?
I highly recommend McAfee Web Protection. In my opinion, it is a comprehensive web protection platform with a great f...
 

Also Known As

OpenDNS
Cisco WSA, Cisco Web Security
McAfee Web Gateway, McAfee SaaS Web Protection
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
New South Wales Rural Fire Service, Caixa Seguradora
Sicredi
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