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Citrix SD-WAN [EOL] vs Fortinet FortiGate comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 22, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.5
Citrix SD-WAN customer support receives mixed feedback, praised for helpfulness but criticized for response times and inconsistent quality.
Sentiment score
7.0
Fortinet FortiGate's customer service is responsive and helpful, though technical support experiences vary and can be inconsistent.
The response time for a critical priority one issue was over four hours and they only responded because we threatened legal action for them violating our support contract.
They say they will respond in 24 hours, but I have received responses in a maximum of one hour, which is impressive.
The technical support from Fortinet FortiGate is 24 hours a day seven days a week, and 365 days a year.
 

Room For Improvement

Sentiment score
5.9
Citrix SD-WAN [EOL] needs easier setup, enhanced reporting, better technical support, improved security, and a refined licensing model.
Sentiment score
4.6
Fortinet FortiGate needs better documentation, UI, integration, troubleshooting tools, scalability, reporting, and reduced impact on performance and fees.
FortiWAN supports OSPF but does not support the BGP protocol.
Fortinet VPN and DDoS capabilities are great, yet we need to provide a solution that enables CASB and integration to the cloud.
The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate.
 

Scalability Issues

No sentiment score available
Citrix SD-WAN [EOL] offers scalability, flexibility, and performance optimization, supporting enterprises and smaller setups but may require significant upgrades.
Sentiment score
7.1
Fortinet FortiGate provides effective scalability and adaptability, though careful budgeting and upgrades are needed for high-demand scenarios.
The devices will usually fail way before reaching the capacity advertised in the data sheets, especially when you activate several of the features the device can handle.
The solution is working and it is still stable even across all of these devices and servers.
We have over 10,000 users behind it.
 

Setup Cost

No sentiment score available
Citrix SD-WAN pricing varies widely, with options for perpetual licenses, and costs ranging from $1,000 to $20,000 per deployment.
Sentiment score
7.6
Fortinet FortiGate's initial costs are high, but offers competitive pricing and value compared to Cisco and Palo Alto.
The cost of the original deployment fell below £5,000, and licenses are priced at around £3,000.
Every time you upgrade your license, you also get insurance for the equipment.
Overall, FortiGate is affordable.
 

Stability Issues

Sentiment score
6.6
Users find Citrix SD-WAN [EOL] stable with minimal maintenance, despite occasional power issues and hardware failures beyond Citrix's control.
Sentiment score
7.9
Fortinet FortiGate is highly stable and reliable, with improved performance in newer versions, praised for its consistent robustness.
All of these issues were resolved in v5.2.
Stability has dramatically improved over the previous main version branch of FortiOS; 5.2.x and 5.4.x are stable enough for critical environments.
Overall, the devices have been very stable.
 

Valuable Features

Sentiment score
8.3
Citrix SD-WAN offers robust security, reliability, load balancing, ease of management, cost-effectiveness, and seamless failover with centralized online management.
Sentiment score
8.0
Fortinet FortiGate is valued for its robust security, ease of use, scalability, and comprehensive threat management features.
The two most valuable features are VPN and firewalling.
WiFi network for visitors isolated from our corporate WiFi network using only one unit
Allows for firewall rules to be programmed and named in a way that makes it 'readable'
 

Categories and Ranking

Citrix SD-WAN [EOL]
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
22
Ranking in other categories
No ranking in other categories
Fortinet FortiGate
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
316
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
 

Featured Reviews

Rohit Ghorpade - PeerSpot reviewer
A scalable solution for MCN controller but lacks technical supports, upgrades
There are a few things that can be improved, are domain-based routing and the slowness of virtual parts, and it may be due to the wrong configuration, which we have been unable to find out. Previously, we faced some issues with the slowness part. Apart from that, feature like end gateway level antivirus. We are currently using a NetFlow proxy to establish a virtual position for the NetFlow. Our current environment has many use cases, but we are not using them on the Citrix SD-WAN. When I navigate the NCL part, it involves configuration. I want to highlight this disadvantage. Sometimes, when we push the configuration, it tries to push it to all branch locations. This process takes a lot of time, nearly 30 minutes, to push a single change from the NCL. Overall, I don't think Citrix meets our use cases what we have. This is based on my feedback after using it for the past year and working on this Citrix SD-WAN. However, from my experience, it is the worst solution I have seen. There's no domain-based routing, which is horrible. That's why we are moving to other products. We have checked our use case requirements with Fortinet, Palo Alto, and they meet them. I will consider the PoC or another OEM. There are many things in the area you need to be prompt, like the automation part. If any link or device goes down, alerting notification, etc. We need to perform and highlight so many things to your management. This should be improved.
DineshKumar28 - PeerSpot reviewer
Effective threat prevention with responsive customer support
We are using Fortinet FortiGate as a firewall Fortinet FortiGate has been invaluable. It has helped save costs due to its various features, reliable performance, very good UI, low latency, and stability. The Threat Intel engine in Fortinet FortiGate is highly rated for its effectiveness in…
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Use our free recommendation engine to learn which Software Defined WAN (SD-WAN) Solutions solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Comparison Review

it_user216600 - PeerSpot reviewer
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Top Industries

By visitors reading reviews
Computer Software Company
22%
Financial Services Firm
8%
Real Estate/Law Firm
8%
Retailer
6%
Educational Organization
22%
Computer Software Company
15%
Manufacturing Company
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Citrix SD-WAN?
It lowered our Internet costs and gave me the flexibility to choose providers based on each location's connectivity.
What is your experience regarding pricing and costs for Citrix SD-WAN?
It is on the expensive side. I would give it an eight out of ten in terms of costliness. In my region, the approximate cost for the Citrix SD-WAN license is around $150 per user per year. However, ...
What needs improvement with Citrix SD-WAN?
The solution's licensing model could be improved. Citrix SD-WAN is a good product from a technical point of view. However, when you compare its licensing with the prices of competitors, you will se...
Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage at large. In my opinion, Fortinet would be the best option and l use Fortinet too...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know the firewalls change every 5 to 7 years as stated but you really do need to upg...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite good. The most valuable features for me are their web and email filtering. I wou...
 

Also Known As

Citrix CloudBridge, WOC, NetScaler SD-WAN
FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
 

Learn More

 

Overview

 

Sample Customers

AIDS Healthcare Foundation, Cornerstone Home Lending Inc., Dallara, ecVision, Essar, Eurofred, Groupe Promutuel, HMSHost Corporation, Royal Caribbean Cruise Lines Ltd, Royal Caribbean International
Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Find out what your peers are saying about Fortinet, Cisco, Check Point Software Technologies and others in Software Defined WAN (SD-WAN) Solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.