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ClickSoftware vs ServiceMax comparison

ClickSoftware and ServiceMax are both solutions in the Field Service Management category. ClickSoftware is ranked #5, while ServiceMax is ranked #16. ClickSoftware holds a 4.5% mindshare in FSM, compared to ServiceMax’s 2.9% mindshare. Additionally, 100% of ClickSoftware users are willing to recommend the solution, compared to 100% of ServiceMax users who would recommend it.
ClickSoftware
  • 184 Views
  • 144 Comparison Views
ServiceMax
Read 1 ServiceMax review
  • 46 Views
  • 38 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between ClickSoftware and ServiceMax based on real PeerSpot user reviews.

Find out what your peers are saying about IFS, Oracle, Freshworks and others in Field Service Management.

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To learn more, read our detailed Field Service Management Report (Updated: October 2024).
Buyer's Guide
Field Service Management
October 2024
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Helped 816,406 peers since 2012
 

Categories and Ranking

ClickSoftware
Ranking in Field Service Management
5th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
ServiceMax
Ranking in Field Service Management
16th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Field Service Management category, the mindshare of ClickSoftware is 4.5%, down from 8.3% compared to the previous year. The mindshare of ServiceMax is 2.9%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Field Service Management
 

Featured Reviews

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it_user341028 - PeerSpot reviewer
My clients became more productive as they view the data in real time, yet because you can only dispatch a work order for a maximum of 14 days, it doesn't quite work for enterprise organizations.
It is more valuable to the client than to me. Their field engineers use ServiceMax on an iPad app to capture information on the product that they are working on. They can also use the mobile for laptop app on their laptops and capture information while offline. The client's organization became…
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Comparisons

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Servigistics vs ServiceMax
Compared 100% of the time
More ServiceMax Competitors
 

Product Reports

Buyer's Guide
Field Service Management
October 2024
ClickSoftware reportDownload ClickSoftware product report
Buyer's Guide
Field Service Management
October 2024
ServiceMax reportDownload ServiceMax product report
 

Learn More

ClickSoftware
ServiceMax
 

Overview

ClickSoftware is a provider of field service and workforce management software and solutions for every size of field service business in any industry.

ServiceMax is the leading field service management solution for a new era of mobile business. We optimize end-to-end field service operations including: workforce optimization, advanced scheduling and dispatch, parts logistics, inventory amp; depot repair, installed base entitlements, and social collaboration to ensure customers of all sizes such as Dupont, Elekta, and McKinley Equipment deliver flawless field service.
 

Sample Customers

anglianwater, EDF, FirstEnergy, Scottish Water, Bord Gais, PG&E Corporation, Severn Trent, Source Gas, Alliant Energy, Scottish Power, GazMetro, OnTarget
Tundra Solutions, Mechdyne, Topcon, Nautilus, Westmor, Daikin, Skedaddle, Samsa Mechanical, James Automation, McKinley Equipment, Kinetico, Solta Medical, Stream Information
Buyer's Guide
Field Service Management
October 2024
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Find out what your peers are saying about IFS, Oracle, Freshworks and others in Field Service Management. Updated: October 2024.
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816,406 professionals have used our research since 2012.
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We monitor all Field Service Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.