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CloudBees vs Jira Align comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CloudBees
Ranking in Value Stream Management Software
3rd
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
Build Automation (7th), Configuration Management (11th), DevSecOps (5th)
Jira Align
Ranking in Value Stream Management Software
1st
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
41
Ranking in other categories
Application Lifecycle Management (ALM) Suites (9th), Enterprise Agile Planning Tools (3rd)
 

Mindshare comparison

As of April 2025, in the Value Stream Management Software category, the mindshare of CloudBees is 0.5%, up from 0.3% compared to the previous year. The mindshare of Jira Align is 39.4%, up from 36.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Value Stream Management Software
 

Featured Reviews

YashBrahmani - PeerSpot reviewer
Offers a clear visualization and overview of workflows and helpful in managing CI/CD processes
Improvement in the sense that they can do better in terms of management of logs and stuff like that because the console logs are very extensive, and that causes a lot of storage issues. That is one of the things which is there. Also, with respect to the traditional platform and the modern platform, many things have upgraded, and it has quite improved. But when we talk about the performance of the agents, it’s still very crucial because it’s not up to par. It takes a lot of time to provision the agent and to finish the build because of the SSH connection and the JNLP connection. Due to that, sometimes the agent doesn’t get provisioned. Those are some of the blockers that meet up the time in terms of administering the instance.
Tonia Spight-Sokoya - PeerSpot reviewer
User-friendly with good documentation and the ability to integrate with other third arty vendors
I am really focused on identity access management and getting access to the vendors. Right now, I'm setting up vendor access through Azure. You can do that or with the IAM. Sometimes we have to create several different types of access because we have vaulted databases. We have the Unix databases, I have MySQL, and we have Mongo, where I get access to those user classes or to the databases in the host group. Those are all different access scenario forms that I submit after I do the configuration in the form with the security team. I need clarity on the IAM. I'm not clear on PAM eighter. Is there a form that they have to submit to get access to the internal cyber-risk teams to get their access for people to be able to use the tool on the Confluence side? Do they have to send some kind of form to the operation's security or enterprise security? To be able to get the access for privileged access, do they need to be working on projects that have vaulted databases? I still need to figure out how that works. Other companies that are competitors of Jira and Confluence, are able to create their active directories for the vendors that don't come in internally. They only do access through the cloud and through third-party, two-factor identification. That's something I was wondering if that was already implemented in the packages, the package for Confluence. It would be nice to have that right in the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CloudBees's user interface is very simple and user-friendly."
"CloudBees is a user-friendly tool."
"CloudBees operates seamlessly. Deploying to a cluster is straightforward—just one click, and the job is done."
"I find the automation feature most valuable. CloudBees is highly scalable and supports both small and large teams. The deployment process is also faster when compared to on-premise."
"The security audit product offered by CloudBees is particularly beneficial in automating audit processes, which reduces the time developers spend on audits."
"The most beneficial aspect is that CloudBees integrates with everything, like version one, GitHub, and PDM."
"The initial setup is easy."
"One recent product feature that stands out is the pipeline explorer, which is providing significant value for us right now."
"Defect tracking and dashboards are the most valuable features of Jira Align."
"The most valuable features in Jira Align are the dashboard and the reporting feature."
"The tool helps us to stick with the timeline and budget of our projects. It also helps me to identify dependencies and red flags and intervene wherever possible. I have found the key metrics tab also useful."
"The most valuable features are the ability to customize the entries and to update them quickly. Since the new version they released, we started utilizing the customization features to create specific codes and symbols for our teams that were not available before. For example, in team A each person had their own symbols and we had our own demarcation. When our project or task was completed, we had a code that we could enter online that let the main project managers know that it was time to remove it."
"The biggest advantage of Jira Align, in my opinion, is its user-friendly interface, making it simple and easy for end users to navigate and utilize. The most valuable feature of Jira Align for me is its automation capabilities, allowing us to create automation rules based on logical conditions for our projects. In terms of cross-team collaboration, Jira Align's integration with our project squads has been highly effective. It enables seamless creation of stories linked to incidents and changes, facilitating better visibility and understanding of the relationships between them. Regarding road mapping and dependency tracking, Jira Align enhances our project planning by aligning with our best practices and providing robust capabilities for mapping out dependencies and tracking progress."
"The OKR experience is great."
"Velocity and reporting provide good visibility, burndown charts, and particularly velocity measurement."
"I joined the company because they had a large project, and as a startup company, they needed to scale up efficiently. My task was to review the current baseline, assess the team's capabilities, and propose solutions to increase production capacity. Upon observing the process in Jira Align, I realized we didn't need to invest heavily in expanding capacity."
 

Cons

"It could improve the document upload process."
"Sometimes, there are performance issues, however, they may be due to our organization's configuration."
"The setup is somewhat complicated. You need a cloud architect and engineer to set it up properly. The initial setup will take time, so you need a good engineer and architect to handle it."
"We did face some challenges, particularly with the infrastructure."
"There could be improvements in the ease of use."
"I think a preview of the errors would be good just at the point where the error occurs."
"I noticed that CloudBees runs too slowly because some applications run more than 50 pipelines."
"We've noticed occasional issues with folder permissions changing unexpectedly. Specifically, permissions sometimes shift from the CloudBees user to the root user. This can cause pipeline failures, as pipelines require the correct CloudBees user permissions to execute properly."
"I don't know if Jira provides training for people who want to be certified with the solution, so that is one of the problems."
"There are fewer customization options in Jira Align due to how it was designed."
"In my company, we found the solution to have many issues regarding its ability to handle claims and other processes since the solution is not available on a single window."
"Other companies that are competitors of Jira and Confluence, they are able to create their active directories for the vendors that don't come in internally."
"For future releases of Jira Align, I would suggest making workflows simpler and more user-friendly."
"One area for improvement is that Jira Align's double menu and multiple menus can be difficult for new users."
"We have experienced errors with the internal server that occurs frequently."
"It should just have the integration with Jira. We haven't looked at it since Atlassian bought the product."
 

Pricing and Cost Advice

Information not available
"My company pays approximately 399 USD per month for the solution."
"Jira Align has price packages for different purposes."
"The tool is moderately expensive."
"I would rate this solution a nine out of ten for pricing. The price of the solution depends on the number of people using it and the projects you are working on."
"The license for Jira Align is priced fairly."
"The software is very good, but the price is expensive. Our licensing costs are on a monthly basis, but there are no additional costs to the standard license fees."
"Jira Align is an expensive solution."
"Jira Align's pricing is reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Legal Firm
12%
Manufacturing Company
12%
Computer Software Company
8%
Financial Services Firm
25%
Computer Software Company
14%
Manufacturing Company
11%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with CloudBees?
There are connection issues with CloudBees, specifically between Sybase and CloudBees. We often encounter connection problems, and there are issues with the pipelines.
What is your primary use case for CloudBees?
We use CloudBees for deploying the code in higher environments, such as QA, C2, staging, and production.
What advice do you have for others considering CloudBees?
I would recommend CloudBees to others because building jobs is much easier than with other solutions.
What do you like most about Jira Align?
I joined the company because they had a large project, and as a startup company, they needed to scale up efficiently. My task was to review the current baseline, assess the team's capabilities, and...
What needs improvement with Jira Align?
The platform's communication features could be more robust for better team integration.
What is your primary use case for Jira Align?
We use Jira Align for business strategies, collaboration, and reporting. The solution allows us to manage the various products and features delivered on that platform.
 

Comparisons

 

Also Known As

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AgileCraft
 

Overview

 

Sample Customers

Capital One, PEGA, vistaprint, HSBC, BOSCH, Starbucks Coffee
Anthem, nielsen, Homeland Security, NCR, dimension data
Find out what your peers are saying about CloudBees vs. Jira Align and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.