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CloudBees vs GitLab comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 7, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
CloudBees licensing offers robust ROI with security, support, and automation, enhancing efficiency and trust in production environments.
Sentiment score
7.6
GitLab significantly boosts ROI through improved DevOps, cost savings, automation, reduced deployment times, and enhanced software security.
We have saved time significantly, reducing deployment time from four hours to five minutes per deployment.
Migrating to GitLab is bringing time-saving benefits, and everything is easier to automate.
 

Customer Service

Sentiment score
7.1
CloudBees support gets mixed reviews, often praised for responsiveness but criticized for frequent issues and plugin upgrade suggestions.
Sentiment score
6.7
GitLab's support is mixed; open-source users see varying help levels, while paid users often receive better, faster service.
I have interacted with architects for some advice during the implementation, and they were prompt in their response.
I have had meetings where they taught me, explained things, and provided guidance for starting from scratch.
We have rarely needed to escalate issues to technical support since GitLab usually runs seamlessly.
 

Scalability Issues

Sentiment score
8.0
CloudBees efficiently supports scalable multi-environment operations, integrating with architectures like Kubernetes, despite notable resource consumption.
Sentiment score
7.4
GitLab efficiently supports scalability and integration, accommodating diverse user volumes and cloud-based environments for enhanced adaptability.
It has all the features required for our coding and deployment needs, which makes it scalable to our changing requirements.
We're transitioning to OpenShift for future scalability with increased user numbers.
 

Stability Issues

Sentiment score
6.6
CloudBees is generally stable but can encounter issues during upgrades, plugin compatibility, and in complex server environments.
Sentiment score
8.3
GitLab is highly stable and reliable, with minimal bugs and consistent performance, maintaining user confidence despite occasional minor issues.
I have not encountered any performance or stability issues with GitLab so far.
 

Room For Improvement

Users seek CloudBees improvements in speed, integration, GUI, plugins, authentication, reliability, AI integration, and standardized templates.
GitLab aims to improve integrations, metrics, documentation, UI, pricing, automation, support, and expand AI and security features.
It would be beneficial to have a user-friendly interface for setting up these configurations, instead of just writing YAML files.
GitLab can improve its user interface to make conflict resolution more user-friendly.
The UI has remained the same for a couple of years and could benefit from an update with AI features and better customization.
 

Setup Cost

Enterprises favor CloudBees for its core product and security features, accepting high costs due to substantial benefits.
Enterprise buyers find GitLab pricing competitive, yet some consider Ultimate plan cost prohibitive; general cost rating: seven out of ten.
Even when working in other small organizations, we opted for GitLab as it was cost-efficient.
The pricing of GitLab is reasonable, aligning with what I consider to be average compared to competitors.
The price is high, and it limits user accessibility.
 

Valuable Features

CloudBees enhances CI/CD efficiency with scalability, tool integration, advanced security, cloud support, and seamless Jenkins management.
GitLab enhances productivity with robust CI/CD, seamless integration, intuitive UI, and supports collaborative, independent branch management for developers.
As we implement automated testing and DevSecOps, it speeds up the process by forty to sixty percent.
The Ultimate version offers enhanced features for security scanning through DAST and SAST analysis, which have greatly benefitted our project workflow.
The feature I appreciate the most about GitLab is its ease of use and compatibility, which allows for straightforward building and deployment processes.
 

Categories and Ranking

CloudBees
Ranking in Build Automation
7th
Ranking in DevSecOps
5th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
Configuration Management (12th), Value Stream Management Software (3rd)
GitLab
Ranking in Build Automation
1st
Ranking in DevSecOps
3rd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
Application Security Tools (10th), Release Automation (2nd), Static Application Security Testing (SAST) (9th), Rapid Application Development Software (12th), Software Composition Analysis (SCA) (5th), Enterprise Agile Planning Tools (2nd), Fuzz Testing Tools (2nd)
 

Mindshare comparison

As of January 2025, in the Build Automation category, the mindshare of CloudBees is 0.8%, up from 0.2% compared to the previous year. The mindshare of GitLab is 17.4%, down from 19.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Build Automation
 

Featured Reviews

YashBrahmani - PeerSpot reviewer
Offers a clear visualization and overview of workflows and helpful in managing CI/CD processes
Improvement in the sense that they can do better in terms of management of logs and stuff like that because the console logs are very extensive, and that causes a lot of storage issues. That is one of the things which is there. Also, with respect to the traditional platform and the modern platform, many things have upgraded, and it has quite improved. But when we talk about the performance of the agents, it’s still very crucial because it’s not up to par. It takes a lot of time to provision the agent and to finish the build because of the SSH connection and the JNLP connection. Due to that, sometimes the agent doesn’t get provisioned. Those are some of the blockers that meet up the time in terms of administering the instance.
Gaurav Chandel - PeerSpot reviewer
Boosted productivity with automated pipelines and seamless collaboration
There are some challenges with repository file management as GitLab may struggle to manage larger files. Improvements could be made regarding size management and file partitioning. Also, the UI has remained the same for a couple of years and could benefit from an update with AI features and better customization.
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Manufacturing Company
14%
Legal Firm
12%
Non Profit
7%
Educational Organization
29%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with CloudBees?
There are connection issues with CloudBees, specifically between Sybase and CloudBees. We often encounter connection problems, and there are issues with the pipelines.
What is your primary use case for CloudBees?
We use CloudBees for deploying the code in higher environments, such as QA, C2, staging, and production.
What advice do you have for others considering CloudBees?
I would recommend CloudBees to others because building jobs is much easier than with other solutions.
What do you like most about GitLab?
I find the features and version control history to be most valuable for our development workflow. These aspects provide us with a clear view of changes and help us manage requests efficiently.
What is your experience regarding pricing and costs for GitLab?
The pricing of GitLab is reasonable, aligning with what I consider to be average compared to competitors.
What needs improvement with GitLab?
There are missing search features, particularly when searching repositories or applying filters. Additionally, I have encountered issues with the deployment of CI/CD pipelines, especially dealing w...
 

Comparisons

 

Also Known As

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Fuzzit
 

Learn More

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Overview

 

Sample Customers

Capital One, PEGA, vistaprint, HSBC, BOSCH, Starbucks Coffee
1. NASA  2. IBM  3. Sony  4. Alibaba  5. CERN  6. Siemens  7. Volkswagen  8. ING  9. Ticketmaster  10. SpaceX  11. Adobe  12. Intuit  13. Autodesk  14. Rakuten  15. Unity Technologies  16. Pandora  17. Electronic Arts  18. Nordstrom  19. Verizon  20. Comcast  21. Philips  22. Deutsche Telekom  23. Orange  24. Fujitsu  25. Ericsson  26. Nokia  27. General Electric  28. Cisco  29. Accenture  30. Deloitte  31. PwC  32. KPMG
Find out what your peers are saying about CloudBees vs. GitLab and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.