We performed a comparison between Commvault Cloud and OpenText Content Manager based on real PeerSpot user reviews.
Find out in this report how the two File Archiving solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's the leader in backup and archiving."
"With the use of the cloud, the solution is easy to learn."
"Commvault provides the status of a backup or restore operation."
"Commvault HyperScale X is also a good choice for regulations that require the backup system to be isolated from the rest of the infrastructure."
"The 1-Touch recovery feature is helpful for all customers."
"This solution gives me the full insight without having to use other products, metrics, or reporting tools."
"The most valuable feature is the ability to backup over the dedicated Fiber Channel directly from SAN."
"The solution is scalable."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"An advantage is integration with your IP directory."
"It has a robust search but has often been difficult for people to learn."
"The product can be integrated with different solutions."
"I did not face issues with the product's scalability...The solution's technical support is good."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"Commvault likes to be ahead of the game when it comes to merging with other platforms, but sometimes it's before they have the solution truly baked in. Office 365 is an example. I feel that my company might be a litmus test for their solution, because we have such a large environment. Some of the promised solutions that we received from Commvault were more like testing solutions. They weren't really validated, meaning they were possibilities. There have been a lot of hot fixes for the solution that we're using right now, more than we expected."
"The solution requires improvement with its connection and bandwidth."
"Endpoint backup."
"It would be nice to have just one email report come in, then we can filter out failures. If everything is backed up, we really don't need to see the report. If it is in a single report. A simpler customised report would be good."
"The solution is expensive in comparison to similar solutions."
"The tool should revise its licensing."
"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."
"You can't change Metallic's retention policies without contacting the Commvault support team."
"The stability of the solution is an area of concern where improvements can be made."
"The ease of use should be addressed."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"The product could improve its scalability."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
Commvault Cloud is ranked 2nd in File Archiving with 104 reviews while OpenText Content Manager is ranked 5th in File Archiving with 21 reviews. Commvault Cloud is rated 8.6, while OpenText Content Manager is rated 7.6. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of OpenText Content Manager writes "A document management system that integrates well with SAP, Salesforce and Oracle ". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and AWS Backup, whereas OpenText Content Manager is most compared with SharePoint, OpenText Extended ECM, OpenText Documentum, IBM FileNet and Microsoft Purview Records Management. See our Commvault Cloud vs. OpenText Content Manager report.
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