Commvault Cloud and OpenText Content Manager are leaders in the data management industry, each offering distinct advantages. Commvault appears to have the upper hand due to its flexibility and integration capabilities across hybrid environments, although both solutions have commendable features for specific needs.
Features: Commvault Cloud is known for its comprehensive backup, recovery, and data management capabilities. It supports hybrid and multi-cloud environments, offers robust global deduplication, and integrates seamlessly with public clouds, optimizing storage costs. OpenText Content Manager excels in compliance and records management, providing powerful metadata search and lifecycle management suitable for document-heavy sectors like legal and public services.
Room for Improvement: Commvault Cloud users desire a simpler user interface, better performance optimization, and improved integration with newer technologies. Licensing complexities and clearer documentation are also needed. OpenText Content Manager is criticized for high costs and complexity; simplifying its security configurations, enhancing cloud service integration, and improving search functionalities are areas requiring attention.
Ease of Deployment and Customer Service: Commvault offers diverse deployment options supporting private, public, and hybrid clouds alongside on-premises systems. It receives high praise for its responsive and effective global customer support. OpenText facilitates on-premises and hybrid deployments, but faces criticism for complicated installations and support, highlighting the need for more local assistance and faster response times.
Pricing and ROI: Commvault Cloud presents a flexible pricing model which can be expensive for smaller businesses. Its ROI is often associated with infrastructure savings and reduced administration time. OpenText Content Manager is also perceived as costly, yet justified by its extensive storage and lifecycle management features, potentially yielding substantial ROI through compliance assurance and document efficiency. Understanding licensing models is crucial for maximizing value from both systems.
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
We can back up unlimited TBs due to our per node license.
Commvault Cloud is the ultimate cyber resilience platform built to meet the demands of the hybrid
enterprise. Beyond its core functionality of data backup and recovery across diverse workloads, including applications, databases, virtual machines, and files, Commvault Cloud stands out as a robust defense against ransomware. Going beyond backup, the platform integrates advanced data security features such as encryption, access control, and threat detection, safeguarding against unauthorized access and cyber threats.
With tools for data management, classification, and migration, businesses can optimize storage costs, enhance accessibility, and comply with regulations seamlessly. Boasting cloud integration with major providers like AWS, Azure, and Google Cloud, Commvault Cloud leverages the scalability and flexibility of the cloud for comprehensive data protection and management. The platform's automation capabilities streamline tasks, and its reporting and analytics features provide valuable insights into data usage, potential risks, and optimization strategies. Commvault Cloud is not just a security tool; it is a key component of cyber resilience, enabling organizations to not only protect against cyberattacks but also recover swiftly and minimize the impact of incidents. Elevate your cyber resilience strategy with Commvault Cloud.
OpenText Content Manager, formerly Records Manager, is a governance-based enterprise content management system designed to help government agencies, regulated industries and global organizations manage their business content from creation to disposal. Regardless of how you create and collaborate on your content, Content Manager gives you the ability to leverage accurate, contextual, and complete information throughout its lifecycle. Managing your content in this way helps you significantly improve services to your customers, business decisions and insight for future strategy.
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