ConnectWise Automate vs N-able N-sight Remote Monitoring & Management comparison

ConnectWise and N-able are both solutions in the Remote Monitoring and Management (RMM) category. ConnectWise is ranked #10, while N-able is ranked #8 with an average rating of 9.0. ConnectWise holds a 6.1% mindshare in RMM, compared to N-able’s 4.8% mindshare. Additionally, 85% of ConnectWise users are willing to recommend the solution, compared to 92% of N-able users who would recommend it.

ConnectWise Automate

Read 15 ConnectWise Automate reviews

2,503 Views
1,752 Comparison Views

85% willing to recommend

N-able N-sight Remote Monit...

Read 16 N-able N-sight Remote Monitoring & Management reviews

1,879 Views
1,541 Comparison Views

92% willing to recommend

ConnectWise Automate

N-able N-sight Remote Monit...

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Executive SummaryUpdated on Jan 2, 2025

ConnectWise Automate and N-able N-sight Remote Monitoring & Management are two leading products in the IT management industry. Customers find N-able's integration options and security enhancements attractive, giving it an edge for those prioritizing these aspects.

Features: ConnectWise Automate offers powerful automation with deep system integrations and efficient remote management. N-able N-sight provides extensive monitoring capabilities, advanced security features, and seamless integrations. ConnectWise Automate is ideal for automation-focused businesses, whereas N-able N-sight is preferred for its security and integration strengths.

Room for Improvement: ConnectWise Automate could enhance the setup process, provide more intuitive user interfaces, and improve integration with third-party services. N-able N-sight may benefit from more comprehensive training resources, increased deployment speed for larger infrastructures, and further refinement in its monitoring precision.

Ease of Deployment and Customer Service: N-able N-sight stands out for its streamlined deployment process and high level of customer support, suitable for businesses seeking quick implementation. ConnectWise Automate, though potentially requiring more initial setup time, offers a robust support network and extensive resources that can be a valuable asset for users learning its complex functionalities.

Pricing and ROI: ConnectWise Automate involves a higher setup cost but offers significant ROI if fully leveraged. N-able N-sight presents a more cost-effective solution with lower initial investment and efficient resource usage. While ConnectWise may be more expensive, its comprehensive features justify the cost for maximized returns; N-able provides a more balanced investment, appealing to budget-conscious entities seeking practical benefits.

To learn more, read our detailed ConnectWise Automate vs. N-able N-sight Remote Monitoring & Management Report (Updated: June 2026).

Buyer's Guide

ConnectWise Automate vs. N-able N-sight Remote Monitoring & Management

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise Automate

Ranking in Remote Monitoring and Management (RMM)

10th

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

N-able N-sight Remote Monit...

Ranking in Remote Monitoring and Management (RMM)

8th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of ConnectWise Automate is 6.1%, up from 6.0% compared to the previous year. The mindshare of N-able N-sight Remote Monitoring & Management is 4.8%, up from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM) Mindshare Distribution
Product	Mindshare (%)
N-able N-sight Remote Monitoring & Management	4.8%
ConnectWise Automate	6.1%
Other	89.1%

Remote Monitoring and Management (RMM)

Featured Reviews

Sean Saeb

Partner and CIO at Caspian IT Group

Responsive, integrates well with other applications, and the technical support is helpful

There is always room for improvement. I haven't had any problems, and they're doing a great job, in my opinion. They're doing quite well. In most cases, when we discover an issue, we report it to their engineers, who then schedule a fix. Normally, when we request something, I can see it happening within three to four months. This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen. There is a lot of integration with other applications through Automate, and I believe they are working with all of the industry leaders to get the integration going. I am very pleased to be working with them.

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Daniel Gombe

Chief Executive Officer at SOIT Business Solutions

Remote management and incident handling have improved with customizable alerts and efficient patch management

The best feature in N-able N-sight Remote Monitoring & Management is the ease of use because I can remote into any machine that's under management without having to drive out to the customer all the time. It helps to reduce workflows because I can create scripts that I can automate, so I don't have to have many people working for me. It helps to reduce incident response times because it's a combination of tools that logs incidents to the PSA, creates tickets, and allows us to manage incidents all in one for an MSP. It does improve service delivery because we can see what's wrong with certain devices before even the customer has a problem, allowing us to remedy it with the necessary tools.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Technical support is really good; they are helpful and responsive."

"The implementation is nice and easy."

"The reporting on the product is great."

"This product saves us a lot of time and increases our efficiency."

"We use monitors to keep track of our machines. We use a pretty good portion of information from Automate."

"Because of the system's capabilities, my team is able to significantly reduce the work that they were previously doing, more than 40%, in my opinion."

"A good automated scripts feature."

"The automated scripts feature means that we can set up for a lot of different things and they have reduced tech input drastically, in the sense that a task only needs to be done once instead of 100 times."

More ConnectWise Automate pros

"SolarWinds is very good, it's one of the leaders in Gartner Magic Quadrant."

"The network device is a good feature. In a place where you need to monitor your firewall switches, you can add an RMM tool and monitor it on the same screen on the same setup for the same client. Network devices are very good."

"The reporting for this solution has been most valuable."

"The solution provides complete visibility for the client's infrastructure. Competitors support multiple platforms like Windows and Linux. We designed the agent for our clients, providing network discovery, so there's no need to go to each device individually. It is easy to deploy with a small address range."

"The solution provides an administration panel where we can see what is happening on our client's stations, such as events, alerts, and all the software installed."

"The integrated backup and the scripting are good, and we use them the most."

"The most helpful feature is script deployment because we can create whatever we want to deploy on our devices. This works in a cloud environment, where we previously relied on Active Directory. Since the start of the COVID outbreak, all the staff members began working from home, and most of the people there did not use the VPN to transfer the policies."

"It is a pretty good all-around solution, especially for a small business like us who need to look after a limited number of clients."

More N-able N-sight Remote Monitoring & Management pros

Cons

"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."

"I have a problem with the reports available on the solution. I don't understand how to work with the reporting functionality. For example, when I want to give a report for a specific machine, ConnectWise doesn't seem to have this as an option. I'm not sure if I'm missing something, or if the reporting functionality is just poorly conceived."

"Their support needs to be better."

"Technical support was helpful."

"I know we get some false positives at times, where things report offline and then when we connect to them with control they're connectable."

"I have found the solution to be not very scalable."

"They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end."

"The wait time for a support ticket to be addressed needs to be reduced. They take a couple of days to get back."

More ConnectWise Automate cons

"The product looks a bit old-fashioned."

"We haven't had it for very long, and we're finally getting comfortable with it. The biggest improvement probably would be a little more clarification. It has few exclamation points or attention-getters when there is a computer that doesn't have the up-to-date patches, etc. However, it's not specific in terms of what you need to do. Sometimes, it says it requires a reboot, and you reboot it, but the same message still shows up. Sometimes, the messages that it gives you about how to resolve an issue are not very easy to understand."

"Sometimes, it says it requires a reboot, and you reboot it, but the same message still shows up."

"What could be improved in N-able N-sight Remote Monitoring & Management is the reporting, in particular, the reporting interface and the report generation method. Currently, I don't find it easy to run reports on the solution. Every time, if I want a report on a Windows vulnerability because a client requested that report, I find the process difficult. For example, out of one hundred PCs, I need to get a report on how many PCs have not been updated to a specific patch level. I need to give that report to the CTO or CEO of a particular client organization, and as running the report on N-able N-sight Remote Monitoring & Management isn't easy, sometimes, that makes me doubt the validity of the generated report as well. It depends on each case because I do find some reports to be genuine and 100% correct, but most of the time, I have to ask for help from other engineers, and even collaborating with another engineer to run reports isn't that easy, so reporting needs improvement in N-able N-sight Remote Monitoring & Management. Another room for improvement in the solution is patch management. The user-friendliness of the Take Control feature in N-able N-sight Remote Monitoring & Management also needs improvement, particularly when it's used on multiple computers or displays. Switching between displays isn't as user-friendly on the technician side, so that could be improved by letting you see all displays or monitors all at once, or on a single display, rather than needing to switch from one display to another. As Take Control is on a Windows agent, or running on a client-end device, that feature of N-able N-sight Remote Monitoring & Management could be improved as well. An additional feature I'd like to see in the next release of the solution is a mobile application, though I'm not familiar if that's already available. As an IT MSP, sometimes I have on-call jobs, and I don't always want to look at the mailbox to see if there's any alert triggered from the devices. If N-able N-sight Remote Monitoring & Management has a mobile application that would allow my team to get push notifications whenever there's downtime or issues, then that would make the solution more reliable. I'd like to get an alert that would pop up from my mobile device, so it would be pretty easy to keep an eye on alerts, and I won't have to check my inbox every time."

"I would like to see notifications sent with SMS."

"After testing, we decided not to proceed with this product. It is very good and has many features, but the cost is very expensive so it is beyond our budget."

"It would be great if the pricing model could be improved and the solution was more affordable."

"There are disconnection issues sometimes."

More N-able N-sight Remote Monitoring & Management cons

Pricing and Cost Advice

"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."

"Pricing and licensing are reasonable."

"I believe Automate is available for around $2."

"From what I've overheard, it is pretty comparable to other solutions in terms of price."

"I haven't paid a whole lot of attention to that since I set it up. It has per-user licensing. If I remember it correctly, it worked out to about $10 a month per user. There were no additional costs. It was pretty straightforward and simple."

"As I'm not part of the procurement team and because I'm 100% technical, I'm not that familiar with the costs associated with N-able N-sight Remote Monitoring & Management, but I can say that in my location, particularly here in Sri Lanka, it's more expensive than other RMM solutions. I'm working for an Australian IT MSP, and over there, the solution isn't as expensive, but where I'm located, it is, so this is the reason why sometimes, clients don't go with N-able N-sight Remote Monitoring & Management. Licensing cost is also the reason why my organization is looking into Kaseya RMM. My current organization merged with another organization that's using both Kaseya RMM and Connectwise."

"We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you want to use. The more devices you have, the more you'll pay, and the same goes for extras."

"Out clients pay monthly for the license of N-able Remote Monitoring & Management."

"It's expensive and out of our budget."

"There is a license required for this solution."

"The product is fairly priced."

"The solution is not very expensive."

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Top Industries

By visitors reading reviews

Performing Arts

Outsourcing Company

Construction Company

Healthcare Company

Comms Service Provider

11%

Construction Company

10%

Performing Arts

10%

Outsourcing Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1
Large Enterprise	1

Questions from the Community

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What is your experience regarding pricing and costs for N-able Remote Monitoring & Management?

The pricing is straightforward: it is based on a per-node basis. A node is a device that you would like to monitor to install the agent. The pricing is neither cheap nor expensive; it falls within ...

See all answers

What is your primary use case for N-able Remote Monitoring & Management?

The typical use case for my clients is that there is no atypical case. I use N-able N-sight Remote Monitoring & Management to have a warning about the state of endpoint and server and also to p...

See all answers

What needs improvement with N-able Remote Monitoring & Management?

There is room for improvement in the functional aspects of N-able N-sight Remote Monitoring & Management. For example, it should evaluate the penetration of assets and enhance asset management ...

See all answers

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Compared 10% of the time

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Compared 10% of the time

Comodo RMM vs N-able N-sight Remote Monitoring & Management

Compared 7% of the time

NinjaOne vs N-able N-sight Remote Monitoring & Management

Compared 7% of the time

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Compared 6% of the time

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Product Reports

Buyer's Guide

ConnectWise Automate

June 2026

Download ConnectWise Automate product report

Buyer's Guide

N-able N-sight Remote Monitoring & Management

June 2026

N-able N-sight Remote Monitoring & Management report

Download N-able N-sight Remote Monitoring & Management product report

Also Known As

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers

N-able Remote Monitoring & Management, SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management

Overview

ConnectWise Automate transforms IT management with automation, remote desktop integration, and an intuitive interface. Essential tools like patch management and remote access are crucial for efficient operations.

ConnectWise Automate offers powerful features for IT management, emphasizing automation to eliminate repetitive tasks and streamline operations. It integrates seamlessly with remote desktop solutions, making remote management straightforward. The platform supports robust patch management, ticketing, and remote access, enhancing productivity and resource allocation. While its scalability and deployment are top-tier, users find room for improvement in areas like reporting, visibility, and ease of navigation. Some users experience slow support response times, and complex scripting can be cumbersome. Despite these challenges, it remains a valuable asset for managed service providers.

What are the key features of ConnectWise Automate?

Automation: Reduces repetitive tasks, boosting efficiency.
Remote Desktop Integration: Smooth remote access for managing IT environments effortlessly.
Patch Management: Essential for maintaining system updates and security.
Ticketing System: Streamlines workflow for incident management.
Scalability: Supports business growth with scalable infrastructure.

What benefits and ROI can users expect from ConnectWise Automate?

Time Savings: Automation capabilities free up time for strategic tasks.
Increased Efficiency: Streamlined processes lead to better resource allocation.
Improved Support: Reliable technical support enhances stability.
Cost-Effective Operations: Efficient management reduces unnecessary expenses.

Organizations in networking, managed service providers, and client administration use ConnectWise Automate for patch management, desktop oversight, and incident resolution. It's crucial for inventory tracking, system management, and remote support, enhancing professional services and integrating with ticket systems for effective troubleshooting and workflow management. Its adaptability supports diverse customer environments and facilitates task automation, maintaining efficient operation across IT networks.

ConnectWise

N-able N-sight Remote Monitoring & Management provides robust script deployment, comprehensive monitoring, and real-time alerts. It supports multiple platforms for effective asset management and web protection while simplifying IT environments with automation and custom scripting.

N-able N-sight Remote Monitoring & Management integrates automation and security, offering multi-platform support that enhances asset management, web protection, and remote connectivity. Its dashboard facilitates patch management and incident response. While users value its background remote access and reporting features, they seek improvements in reporting customization, customer support, and portal communication. Pricing models and mobile compatibility, especially for Android devices, require attention, with a need for a more intuitive interface and better asset management. Enhancements in backup responsiveness and compatibility with direct VMware monitoring are necessary, alongside updates to its appearance and the inclusion of AI capabilities.

What are the key features of N-able N-sight Remote Monitoring & Management?

Script Deployment: Enables efficient mass deployment of scripts across devices.
Real-time Alerts: Offers immediate notifications for quick problem resolution.
Background Remote Access: Allows discreet system control without user disruption.
Integrated Reporting: Provides detailed analytics for better decision-making.
Multi-platform Support: Enhances management across different operating systems.
Automation and Custom Scripting: Reduces manual tasks and increases visibility.

What benefits or ROI can users find in reviews?

Streamlined Management: Centralizes control for efficient IT operations.
Improved Visibility: Enhances oversight of IT environments.
Cost Efficiency: Reduces operational expenses through automation.
Increased Security: Bolsters network protection and endpoint security.

Industries implementing N-able N-sight Remote Monitoring & Management leverage it for network management, remote support, and monitoring of IT infrastructure like network devices. It aids in phasing out Active Directory and managing IT tasks for clients, providing antivirus deployment and backup management across multiple locations.

N-able

Sample Customers

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions

NetSys Network Systems

Buyer's Guide

ConnectWise Automate vs. N-able N-sight Remote Monitoring & Management

June 2026

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