ConnectWise Automate vs N-able N-sight Remote Monitoring & Management comparison

ConnectWise and N-able are both solutions in the Remote Monitoring and Management (RMM) category. ConnectWise is ranked #10, while N-able is ranked #8 with an average rating of 9.0. ConnectWise holds a 6.4% mindshare in RMM, compared to N-able’s 4.9% mindshare. Additionally, 85% of ConnectWise users are willing to recommend the solution, compared to 92% of N-able users who would recommend it.

ConnectWise Automate

Read 15 ConnectWise Automate reviews

2,350 Views
1,598 Comparison Views

85% willing to recommend

N-able N-sight Remote Monit...

Read 16 N-able N-sight Remote Monitoring & Management reviews

1,725 Views
1,397 Comparison Views

92% willing to recommend

ConnectWise Automate

N-able N-sight Remote Monit...

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Executive SummaryUpdated on Jan 2, 2025

ConnectWise Automate and N-able N-sight Remote Monitoring & Management are two leading products in the IT management industry. Customers find N-able's integration options and security enhancements attractive, giving it an edge for those prioritizing these aspects.

Features: ConnectWise Automate offers powerful automation with deep system integrations and efficient remote management. N-able N-sight provides extensive monitoring capabilities, advanced security features, and seamless integrations. ConnectWise Automate is ideal for automation-focused businesses, whereas N-able N-sight is preferred for its security and integration strengths.

Room for Improvement: ConnectWise Automate could enhance the setup process, provide more intuitive user interfaces, and improve integration with third-party services. N-able N-sight may benefit from more comprehensive training resources, increased deployment speed for larger infrastructures, and further refinement in its monitoring precision.

Ease of Deployment and Customer Service: N-able N-sight stands out for its streamlined deployment process and high level of customer support, suitable for businesses seeking quick implementation. ConnectWise Automate, though potentially requiring more initial setup time, offers a robust support network and extensive resources that can be a valuable asset for users learning its complex functionalities.

Pricing and ROI: ConnectWise Automate involves a higher setup cost but offers significant ROI if fully leveraged. N-able N-sight presents a more cost-effective solution with lower initial investment and efficient resource usage. While ConnectWise may be more expensive, its comprehensive features justify the cost for maximized returns; N-able provides a more balanced investment, appealing to budget-conscious entities seeking practical benefits.

To learn more, read our detailed ConnectWise Automate vs. N-able N-sight Remote Monitoring & Management Report (Updated: April 2026).

Buyer's Guide

ConnectWise Automate vs. N-able N-sight Remote Monitoring & Management

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise Automate

Ranking in Remote Monitoring and Management (RMM)

10th

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

N-able N-sight Remote Monit...

Ranking in Remote Monitoring and Management (RMM)

8th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of ConnectWise Automate is 6.4%, up from 6.2% compared to the previous year. The mindshare of N-able N-sight Remote Monitoring & Management is 4.9%, up from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM) Mindshare Distribution
Product	Mindshare (%)
N-able N-sight Remote Monitoring & Management	4.9%
ConnectWise Automate	6.4%
Other	88.7%

Remote Monitoring and Management (RMM)

Featured Reviews

Sean Saeb

Partner and CIO at Caspian IT Group

Responsive, integrates well with other applications, and the technical support is helpful

There is always room for improvement. I haven't had any problems, and they're doing a great job, in my opinion. They're doing quite well. In most cases, when we discover an issue, we report it to their engineers, who then schedule a fix. Normally, when we request something, I can see it happening within three to four months. This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen. There is a lot of integration with other applications through Automate, and I believe they are working with all of the industry leaders to get the integration going. I am very pleased to be working with them.

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Daniel Gombe

Chief Executive Officer at SOIT Business Solutions

Remote management and incident handling have improved with customizable alerts and efficient patch management

The best feature in N-able N-sight Remote Monitoring & Management is the ease of use because I can remote into any machine that's under management without having to drive out to the customer all the time. It helps to reduce workflows because I can create scripts that I can automate, so I don't have to have many people working for me. It helps to reduce incident response times because it's a combination of tools that logs incidents to the PSA, creates tickets, and allows us to manage incidents all in one for an MSP. It does improve service delivery because we can see what's wrong with certain devices before even the customer has a problem, allowing us to remedy it with the necessary tools.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Scripting and patch management are really important for us, and Patch Manager is something that we use a lot and is one of the most useful features for us for controlling patches and other things for different clients."

"It is very scalable."

"One of the greatest benefits of LabTech is less client downtime, because LabTech lets you proactively monitor and fix issues before they interrupt your clients’ business, so you can virtually eliminate system outages."

"ConnectWise Automate's interface is pretty easy to use. It's pretty intuitive to get around and navigate it. It does what I need, which is usually connecting to the client and customers systems."

"It's definitely improved the help-desk servicing, et cetera."

"It's a very good IT tool for a company that provides IT services. It is very helpful for technicians to work with the tool to see all of the customers in one place and then manage all of the computers in one place."

"We use monitors to keep track of our machines. We use a pretty good portion of information from Automate."

"Technical support has been good. Everyone we have been in contact with has responded to our queries in a reasonable amount of time."

More ConnectWise Automate pros

"SolarWinds RMM has really eased the way in which we remotely manage client infrastructure, with a very comprehensive suite of features for remote access and monitoring so we can keep an eye on everything in one central place and not have to use several different solutions at the same time."

"The reporting for this solution has been most valuable."

"The network device is a good feature. In a place where you need to monitor your firewall switches, you can add an RMM tool and monitor it on the same screen on the same setup for the same client. Network devices are very good."

"I find all features of N-able N-sight Remote Monitoring & Management valuable, but the most valuable is its monitoring feature. The solution has great monitoring functionalities. For example, you can monitor a device in terms of its RAM, CPU, etc. You can also monitor the connectivity through N-able N-sight Remote Monitoring & Management, and you can also check whether a device is down or up through the solution. I also like that you can monitor Windows servers, Linux servers, printers, network devices, and virtualization servers such as VMware and Hyper-V using N-able N-sight Remote Monitoring & Management. You can also monitor disk utilization, HTTPS, whether an SSL certificate is valid or expired, etc., through the solution. Apart from monitoring, I also find patch management as one of the most valuable features of N-able N-sight Remote Monitoring & Management. You can use it for Windows updates, as a patch management example. You can even manage and monitor servers and backup services via N-able N-sight Remote Monitoring & Management, so whenever there's a backup failure or issue, you'll receive alerts from the solution, as long as it's configured as a Windows service, so you can even do a lot of preventive maintenance activities with the help of N-able N-sight Remote Monitoring & Management. The solution is one of the best RMM solutions I've used so far. It's user-friendly, and it's pretty easy to use because you only need one interface where you can do a lot of activities. As a technician, I'm always concerned with time because if I have to troubleshoot an issue or a major incident, if I have to jump into two or three systems and open a few tabs on those systems, it'll be very hectic, especially if I have to switch between each step to see what's going on. In N-able N-sight Remote Monitoring & Management, it's pretty easy to do because I have one interface and one tab where I can do a lot of processes and activities."

"The details and the reports they provide are what I like, especially the details for almost the whole computer and the OS type."

"The solution provides an administration panel where we can see what is happening on our client's stations, such as events, alerts, and all the software installed."

"We are getting value for the money in that regard."

"The solution provides complete visibility for the client's infrastructure. Competitors support multiple platforms like Windows and Linux. We designed the agent for our clients, providing network discovery, so there's no need to go to each device individually. It is easy to deploy with a small address range."

More N-able N-sight Remote Monitoring & Management pros

Cons

"Their support needs to be better."

"We would love to get feature updates and cumulative updates fixed. I know they aren't really supposed to be pushed with Patch Manager. We've got recommendations from ConnectWise to use the scripted feature update installs, scripted KB updates, etc. Having these in Patch Manager itself would be great."

"I know we get some false positives at times, where things report offline and then when we connect to them with control they're connectable."

"I have a problem with the reports available on the solution. I don't understand how to work with the reporting functionality. For example, when I want to give a report for a specific machine, ConnectWise doesn't seem to have this as an option. I'm not sure if I'm missing something, or if the reporting functionality is just poorly conceived."

"I would say that it really needs to improve on it. They need better visibility and reporting and alerts and different things."

"I have a problem with the reports available on the solution. I don't understand how to work with the reporting functionality."

"I almost would rather have a different tool, but I'm not sure which one yet."

"The project management needs improvement and there's a section of the product called configuration that also needs to be improved."

More ConnectWise Automate cons

"The SentinelOne integration is not great and can definitely be improved."

"The reporting could be more customizable. RMM pulls a vast amount of data, but you need to filter through it to get a decent executive report each month. I'm pulling reports all day through the XML file and such to get the information our executive needs. They don't want a 34-megabyte Excel spreadsheet, but the overview only provides limited information, like a basic breakdown."

"The support could improve."

"I would like to see notifications sent with SMS."

"The product looks a bit old-fashioned."

"The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports."

"Additionally, N-sight has an anti-human device manager, but it is only for Apple iOS devices, not for Android."

"There is quite a bit of delay on the portal where we receive monitoring information from the endpoint agent on the remote device. Sometimes it gets stuck with no live response from the device, and you have to refresh the portal just to make sure that it's projecting the right information."

More N-able N-sight Remote Monitoring & Management cons

Pricing and Cost Advice

"From what I've overheard, it is pretty comparable to other solutions in terms of price."

"I believe Automate is available for around $2."

"Pricing and licensing are reasonable."

"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."

"It's expensive and out of our budget."

"Out clients pay monthly for the license of N-able Remote Monitoring & Management."

"The solution is not very expensive."

"I haven't paid a whole lot of attention to that since I set it up. It has per-user licensing. If I remember it correctly, it worked out to about $10 a month per user. There were no additional costs. It was pretty straightforward and simple."

"The product is fairly priced."

"We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you want to use. The more devices you have, the more you'll pay, and the same goes for extras."

"As I'm not part of the procurement team and because I'm 100% technical, I'm not that familiar with the costs associated with N-able N-sight Remote Monitoring & Management, but I can say that in my location, particularly here in Sri Lanka, it's more expensive than other RMM solutions. I'm working for an Australian IT MSP, and over there, the solution isn't as expensive, but where I'm located, it is, so this is the reason why sometimes, clients don't go with N-able N-sight Remote Monitoring & Management. Licensing cost is also the reason why my organization is looking into Kaseya RMM. My current organization merged with another organization that's using both Kaseya RMM and Connectwise."

"There is a license required for this solution."

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Top Industries

By visitors reading reviews

Performing Arts

Healthcare Company

Computer Software Company

Outsourcing Company

Comms Service Provider

13%

Performing Arts

11%

Outsourcing Company

10%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1
Large Enterprise	1

Questions from the Community

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What is your experience regarding pricing and costs for N-able Remote Monitoring & Management?

The pricing is straightforward: it is based on a per-node basis. A node is a device that you would like to monitor to install the agent. The pricing is neither cheap nor expensive; it falls within ...

See all answers

What is your primary use case for N-able Remote Monitoring & Management?

The typical use case for my clients is that there is no atypical case. I use N-able N-sight Remote Monitoring & Management to have a warning about the state of endpoint and server and also to p...

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What needs improvement with N-able Remote Monitoring & Management?

There is room for improvement in the functional aspects of N-able N-sight Remote Monitoring & Management. For example, it should evaluate the penetration of assets and enhance asset management ...

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Comparisons

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Datto Remote Monitoring and Management vs N-able N-sight Remote Monitoring & Management

Compared 16% of the time

Kaseya VSA vs N-able N-sight Remote Monitoring & Management

Compared 14% of the time

N-able N-central vs N-able N-sight Remote Monitoring & Management

Compared 8% of the time

NinjaOne vs N-able N-sight Remote Monitoring & Management

Compared 6% of the time

Comodo RMM vs N-able N-sight Remote Monitoring & Management

Compared 6% of the time

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Product Reports

Buyer's Guide

ConnectWise Automate

May 2026

Download ConnectWise Automate product report

Buyer's Guide

N-able N-sight Remote Monitoring & Management

April 2026

N-able N-sight Remote Monitoring & Management report

Download N-able N-sight Remote Monitoring & Management product report

Also Known As

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers

N-able Remote Monitoring & Management, SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management

Overview

ConnectWise Automate transforms IT management with automation, remote desktop integration, and an intuitive interface. Essential tools like patch management and remote access are crucial for efficient operations.

ConnectWise Automate offers powerful features for IT management, emphasizing automation to eliminate repetitive tasks and streamline operations. It integrates seamlessly with remote desktop solutions, making remote management straightforward. The platform supports robust patch management, ticketing, and remote access, enhancing productivity and resource allocation. While its scalability and deployment are top-tier, users find room for improvement in areas like reporting, visibility, and ease of navigation. Some users experience slow support response times, and complex scripting can be cumbersome. Despite these challenges, it remains a valuable asset for managed service providers.

What are the key features of ConnectWise Automate?

Automation: Reduces repetitive tasks, boosting efficiency.
Remote Desktop Integration: Smooth remote access for managing IT environments effortlessly.
Patch Management: Essential for maintaining system updates and security.
Ticketing System: Streamlines workflow for incident management.
Scalability: Supports business growth with scalable infrastructure.

What benefits and ROI can users expect from ConnectWise Automate?

Time Savings: Automation capabilities free up time for strategic tasks.
Increased Efficiency: Streamlined processes lead to better resource allocation.
Improved Support: Reliable technical support enhances stability.
Cost-Effective Operations: Efficient management reduces unnecessary expenses.

Organizations in networking, managed service providers, and client administration use ConnectWise Automate for patch management, desktop oversight, and incident resolution. It's crucial for inventory tracking, system management, and remote support, enhancing professional services and integrating with ticket systems for effective troubleshooting and workflow management. Its adaptability supports diverse customer environments and facilitates task automation, maintaining efficient operation across IT networks.

ConnectWise

N-able N-sight Remote Monitoring & Management provides robust script deployment, comprehensive monitoring, and real-time alerts. It supports multiple platforms for effective asset management and web protection while simplifying IT environments with automation and custom scripting.

N-able N-sight Remote Monitoring & Management integrates automation and security, offering multi-platform support that enhances asset management, web protection, and remote connectivity. Its dashboard facilitates patch management and incident response. While users value its background remote access and reporting features, they seek improvements in reporting customization, customer support, and portal communication. Pricing models and mobile compatibility, especially for Android devices, require attention, with a need for a more intuitive interface and better asset management. Enhancements in backup responsiveness and compatibility with direct VMware monitoring are necessary, alongside updates to its appearance and the inclusion of AI capabilities.

What are the key features of N-able N-sight Remote Monitoring & Management?

Script Deployment: Enables efficient mass deployment of scripts across devices.
Real-time Alerts: Offers immediate notifications for quick problem resolution.
Background Remote Access: Allows discreet system control without user disruption.
Integrated Reporting: Provides detailed analytics for better decision-making.
Multi-platform Support: Enhances management across different operating systems.
Automation and Custom Scripting: Reduces manual tasks and increases visibility.

What benefits or ROI can users find in reviews?

Streamlined Management: Centralizes control for efficient IT operations.
Improved Visibility: Enhances oversight of IT environments.
Cost Efficiency: Reduces operational expenses through automation.
Increased Security: Bolsters network protection and endpoint security.

Industries implementing N-able N-sight Remote Monitoring & Management leverage it for network management, remote support, and monitoring of IT infrastructure like network devices. It aids in phasing out Active Directory and managing IT tasks for clients, providing antivirus deployment and backup management across multiple locations.

N-able

Sample Customers

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions

NetSys Network Systems

Buyer's Guide

ConnectWise Automate vs. N-able N-sight Remote Monitoring & Management

April 2026

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