ConnectWise ScreenConnect and N-able Take Control compete in remote support solutions. ConnectWise ScreenConnect has the upper hand in pricing and support, whereas N-able Take Control excels with richer features and functionalities.
Features: Users appreciate the robust feature set and customization options of ConnectWise ScreenConnect. It offers efficient remote desktop access, customizable options, and reliable connections. N-able Take Control is praised for its comprehensive monitoring capabilities, deep integration options, and advanced security features. The breadth of tools in N-able Take Control gives it an edge over ConnectWise ScreenConnect.
Room for Improvement: ConnectWise ScreenConnect users often mention the need for a more intuitive workflow, better mobile support, and enhanced reporting features. In comparison, N-able Take Control users seek enhanced speed, stability for larger sessions, and a simplified user interface. Addressing these areas could significantly improve user satisfaction for both products.
Ease of Deployment and Customer Service: ConnectWise ScreenConnect is noted for its straightforward deployment process and responsive customer service. N-able Take Control also offers easy deployment but receives mixed feedback on customer support responsiveness. ConnectWise ScreenConnect's consistent positive feedback on deployment and support provides a slight advantage.
Pricing and ROI: ConnectWise ScreenConnect is highlighted for its cost-effectiveness and positive ROI, with users recognizing the value for money. N-able Take Control, despite its higher cost, is justified by its advanced features and long-term benefits. Users who acknowledge the superior feature set often accept N-able Take Control's pricing as a worthwhile investment.
If my organization has sensitive data we don't want to leak, deploying the policies can present technical challenges and potential loopholes.
Autopilot allows bulk enrollment of devices, making it easy for end users, even those without technical expertise, to use their devices immediately.
Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.
In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.
Microsoft Intune Device Management Key Features
With Microsoft Intune Device Management you can:
Mobile Application Management
Mobile application management in Intune is designed to protect your organization’s data at the application level.
With Microsoft Intune Application Management you can:
As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.
Reviews from Real Users
Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.
A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
With ConnectWise ScreenConnect, you can seamlessly connect to desktops, mobile devices, and more, ensuring that customer downtime is a thing of the past. With world-class security features, including AES-256 encryption and two-factor authentication, ConnectWise ScreenConnect is ready to safeguard your interactions right out of the box. What sets ConnectWise ScreenConnect apart is the power of customization – white-label your software with hundreds of appearance options to showcase your unique brand in every support interaction. In the ScreenConnect Support Premium edition, experience ConnectWise View, enabling live stream sessions for real-time hardware troubleshooting via the user's mobile device camera. Plus, with our robust configurability and granular permissions, you can tailor the experience to your exact needs, equipping your team with the precise access they require.
Whether your clients are working from home, in the office, or on the go—they need you. N‑able™ Take Control is a powerful remote support solution with troubleshooting tools designed to help you resolve issues quickly and effectively.
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