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N-able Take Control vs ScreenConnect comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
312
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
N-able Take Control
Ranking in Remote Access
30th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ScreenConnect
Ranking in Remote Access
14th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
37
Ranking in other categories
Virtual Meetings (10th), Remote Visual Support (3rd)
 

Mindshare comparison

As of February 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.1%, down from 9.5% compared to the previous year. The mindshare of N-able Take Control is 1.3%, up from 0.8% compared to the previous year. The mindshare of ScreenConnect is 2.8%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.1%
ScreenConnect2.8%
N-able Take Control1.3%
Other86.8%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Brian Hershey - PeerSpot reviewer
Platform Manager at a outsourcing company with 11-50 employees
It covers you for HIPAA and PCI certification
Take Control is a way to remotely take over the console of a managed machine, but it also gives you other abilities. You can take over the console, access the registry, throw commands at it in the background, and manipulate the file system Take Control enables you to collaborate with end users.…
Todd Blake - PeerSpot reviewer
Senior IT Specialist at COMMUNITY HEALTH CONNECTIONS INC
Simple to set up, reasonable pricing, and useful remote control capabilities
I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Users can make screenshots, and devices only need the minimal version of iOS."
"The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."
"It is helpful for managing devices anytime and any place without requiring dependency on the local networks."
"Microsoft Intune is a tool designed for enterprise customers to protect enterprise data from leakage or sharing."
"The best features of Microsoft Intune include helping to know if computers are configured correctly and if users have access to apps or the platform."
"Intune's security features for Apple iOS and Mac OS are helpful. We can check enrollment, manage public and private settings, and manage the organization's data using security key features."
"The most valuable feature of Intune is the user-friendly portal for end users."
"Intune has significantly benefited our organization by providing comprehensive visibility into our device ecosystem."
"Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them."
"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."
"I've noted an ROI while using the solution."
"Remote connect via webpage. I use it to support employees when I am not in the office or when they are at a remote location."
"You can bring up a command prompt remotely and execute commands without having to disturb the user."
"The initial setup is fairly straightforward."
"It is super easy to use and relatively inexpensive."
"The product is really easy to deploy."
"The remote management piece is the most valuable aspect of the solution for us due to the fact that we can support our clients after hours."
"We like the fact that on our website we can have the ConnectWise bit embedded, and it has instructions for the end-user about what they need to do. Previously, on LogMeIn, we used to have to almost talk them through everything... ConnectWise has step-by-step instructions, depending on the browser."
 

Cons

"Back in 2020, there were significant problems with report accuracy, particularly regarding web patching."
"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."
"There needs to be more support for Mac operating systems."
"Microsoft Intune's app deployment presents challenges for non-MSI and non-store apps, particularly EXEs, requiring the use of a Win32 wrapper tool and adding overhead to the process."
"China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center."
"I rate Microsoft support between six to eight. The support often involves third parties hired by Microsoft who are knowledgeable, but sometimes the help I receive is not adequate."
"They should make it easier to order it, however, that's generally true for everything from Microsoft."
"Microsoft Intune needs to support out of the box Apple Managed Device and Apple Business Managed Device with zero-touch deployment capabilities, which is something competitors provide."
"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."
"We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service."
"They could provide a toolbox for the plan I'm on."
"Speed is a major factor in Automate, and the control panel is horribly slow."
"There is one back-end issue that I am running into at some of locations where I login to provide support, and sometimes port 443 is blocked. That is what it uses to connect. So, I am having to do workarounds to get a session started."
"There needs to be a way to run the agent without installing, like GoToAssist."
"The solution is a little bit complicated when you want to implement it."
"The recent redesign has made it slower and basically worthless."
"I was not thrilled with their support. I do not have a lot of time to deal with the attention which is needed to fix issues."
"I would like to see more overlap, meaning, I would like to be able to see what processes are running on a computer, for example, or what services are running."
 

Pricing and Cost Advice

"The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."
"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."
"Our enterprise agreement includes Microsoft Intune at no additional cost."
"Intune is cost-effective as it is included in some of the Office 365 packages."
"It is expensive. The cost depends on the license that we choose."
"The cost of the license and the features are justified for myself as a technical person."
"The licensing is on a yearly basis."
"N-able Take Control charges you a monthly fee for every customer that you have booked in, and it used to be inexpensive but it's a little bit more expensive now."
"ConnectWise Control is not an overly expensive tool. Its pricing is reasonable."
"Their licensing model is good, their pricing model is good, their service is good; bandwidth is excellent. They're consistent."
"We pay $85 per month for each user for a ConnectWise package with multiple solutions."
"It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."
"I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward."
"It is priced fairly."
"We pay $3,000 USD for the service, yearly upfront."
"For the price we pay, we definitely feel it's worth it, but there are some contenders in the market that are coming out now, whose products are as good; they are offering more features and the price is actually less than ConnectWise. All things considered, the biggest thing is the lack of patching in ConnectWise. If they could integrate that into the product, that would be a game changer, if offered at the same price point."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
10%
Government
8%
Computer Software Company
12%
Comms Service Provider
12%
University
10%
Non Profit
9%
Manufacturing Company
12%
Computer Software Company
8%
Marketing Services Firm
8%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise47
Large Enterprise154
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise7
 

Questions from the Community

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Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ConnectWise Control?
I download the product for free with ConnectWise RMM's license.
What needs improvement with ConnectWise Control?
All the features provided by the product in terms of screen connectors have been good. There can be some complexities...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
SolarWinds MSP Take Control, SolarWinds MSP Anywhere, SolarWinds Take Control
ConnectWise Control
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bainbridge Technology Solutions, NKIT Systems
Jon Rosen Systems
Find out what your peers are saying about N-able Take Control vs. ScreenConnect and other solutions. Updated: December 2025.
881,384 professionals have used our research since 2012.