We performed a comparison between Microsoft Remote Desktop Services and N-able Take Control based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of this solution at the moment is the HTML5 web client. You get a browser experience, not just the terminal sort of client, and the integration with Azure multi-factor application."
"We have scaled the solution and find this easy to do."
"The most valuable features are availability and security."
"Installing Microsoft Desktop Services is straightforward."
"The most valuable part of RDS is that it allows you to work from any location and check the server through a VPN connection."
"The most valuable feature of Microsoft Remote Desktop Services is its security and simple configuration."
"The most valuable feature is performance."
"The most valuable features are it is fast and cost-effective."
"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."
"Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them."
"I would like to be able to leverage it on other operating systems."
"Security in the connection between us and our clients' servers is something that can be improved."
"My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast."
"We'd like, in the future, if it would work with Linux or Unix-based operating systems or even Mac."
"Its look and feel could be updated. In Azure Remote Desktop Services (RDS), which is a VDI solution, we would like to see linked clones. It is a Hyper-V solution, and it doesn't support linked clones and uses a lot of storage. That's why we don't use it. VMware has a similar solution that supports linked clones for the master image."
"In the next release, I would like to see better performance over slower networks, and integration with Linux, but this is something that we're going to get out of Microsoft in terms of a unified solution."
"We've had issues with security breaches."
"Updates sometimes impact the application and we have system crashes."
"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."
"We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service."
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Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews while N-able Take Control is ranked 19th in Remote Access with 2 reviews. Microsoft Remote Desktop Services is rated 8.0, while N-able Take Control is rated 9.0. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of N-able Take Control writes "Valuable remote access feature, highly stable, and scalable". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Parallels Access, whereas N-able Take Control is most compared with TeamViewer, Dameware Remote Support and Check Point Remote Access VPN. See our Microsoft Remote Desktop Services vs. N-able Take Control report.
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