Microsoft Remote Desktop Services and N-able Take Control are two popular tools in the remote access and IT management category. Based on user reviews, N-able Take Control generally outperforms Microsoft Remote Desktop Services in terms of features and deployment ease.
Features: Microsoft Remote Desktop Services offers basic remote access capabilities essential for enterprise environments. It supports remote application deployment, session-based desktops, and integration with Windows Server. N-able Take Control provides advanced features like multi-monitor support, in-depth session reporting, and extensive diagnostic tools. These additional functionalities are more beneficial for comprehensive IT management.
Room for Improvement: Microsoft Remote Desktop Services could benefit from more intuitive navigation and additional features such as session recording and better mobile support. There is a need for improved scalability and enhanced security measures. N-able Take Control faces criticism for occasional stability issues and could improve its mobile app integration. Users have suggested enhancements in its reporting tools and the need for a simplified user interface.
Ease of Deployment and Customer Service: Microsoft Remote Desktop Services users find the deployment process straightforward but it requires substantial IT expertise. Its customer service is more formal and may lack responsiveness. N-able Take Control is celebrated for its quicker deployment and ease of use. In terms of customer service, N-able Take Control receives higher marks for responsiveness and support quality.
Pricing and ROI: Microsoft Remote Desktop Services provides a cost-effective solution, making it appealing to budget-conscious users. However, the ROI can be hampered by its limited feature set. For example, Microsoft Remote Desktop Services costs around $5 per user per month. N-able Take Control’s higher pricing, approximately $19 per user per month, is justified by its robust features and improved efficiency, leading to better user-perceived ROI.
If my organization has sensitive data we don't want to leak, deploying the policies can present technical challenges and potential loopholes.
Autopilot allows bulk enrollment of devices, making it easy for end users, even those without technical expertise, to use their devices immediately.
Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.
In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.
Microsoft Intune Device Management Key Features
With Microsoft Intune Device Management you can:
Mobile Application Management
Mobile application management in Intune is designed to protect your organization’s data at the application level.
With Microsoft Intune Application Management you can:
As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.
Reviews from Real Users
Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.
A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
Microsoft Remote Desktop Services is a highly regarded remote access tool in addition to being a top-ranked Virtual Desktop Infrastructure (VDI) solution in the marketplace today.
Microsoft Remote Desktop Services (RDS) is a suite of valuable elements of the Windows operating system (OS) that serve specific desired objectives. Microsoft RDS integrates various features that allow approved users to gain access to graphical desktops and Windows applications remotely. Approved users are able to deploy applications or even a complete desktop without having to install anything on their devices. Everything remains in the cloud. This ensures that there are never any compatibility issues and keeps the organization's original network secure at all times. Administrators are also able to ensure that data cannot be stored in any unapproved location, such as the local device, unapproved drives, or any other location.
Microsoft RDS makes it easy for business organizations to access Windows Desktops and other Windows applications remotely to ensure today’s busy enterprise organizations are able to maintain the highest levels of productivity at all times. There are two basic ways organizations can effectively utilize RDS.
Microsoft Remote Desktop Services Benefits
Microsoft Remote Desktop Services has many benefits. Some of its most valuable benefits include:
Microsoft Remote Desktop Services makes it easy for busy enterprise organizations to stay productive and remain competitive in today’s aggressive marketplace. An organization's end-users can be given access to their own specific desktops from any location, anytime, using any approved device. Additionally, users can access Microsoft applications without having an effect on their device's resource capacity or performance.
Reviews from Real Users
“What I found most valuable in Microsoft Remote Desktop Services is accessibility because the solution lets you take control of your computer remotely, and that's a good feature.” Pascal B., IT consultant at Secoptrial
“The most valuable features of Microsoft Remote Desktop Services are unification, central management, and accessibility.” Jan S. Solution Architect at a tech services company
“The most valuable features are that it is fast and cost-effective. I am not aware of a replacement currently on the market.” Ramon H. Director at Empaco
Whether your clients are working from home, in the office, or on the go—they need you. N‑able™ Take Control is a powerful remote support solution with troubleshooting tools designed to help you resolve issues quickly and effectively.
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