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Microsoft Remote Desktop Services vs N-able Take Control comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024
 

Categories and Ranking

Microsoft Remote Desktop Se...
Ranking in Remote Access
2nd
Average Rating
8.0
Number of Reviews
77
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (4th)
N-able Take Control
Ranking in Remote Access
24th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Remote Access category, the mindshare of Microsoft Remote Desktop Services is 17.2%, down from 19.2% compared to the previous year. The mindshare of N-able Take Control is 1.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

BHARAT B  SHARMA - PeerSpot reviewer
May 25, 2022
Easy to set up and reliable, but needs an additional control panel
We've had issues with security breaches. The main problem is that if we are using this with the individual computer and using a remote desktop, there are some loopholes there. When I implemented this on an individual computer within two or three days it got captured. There is a problem with the printing and sharing of this program. There is a lot of customized software leaving the market due to this. If somebody wants to run a specific program with the specific settings, they don't want full access to the computer. Then there are some problems that have to be resolved. We'd like to have an additional control panel available in order o more easily give resources to the computers. There are a lot of restrictions and having a program panel would make things easier. It would help us set up the right access and permissions.
Brian Hershey - PeerSpot reviewer
Dec 5, 2022
It covers you for HIPAA and PCI certification
Take Control is a way to remotely take over the console of a managed machine, but it also gives you other abilities. You can take over the console, access the registry, throw commands at it in the background, and manipulate the file system Take Control enables you to collaborate with end users.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have scaled the solution and find this easy to do."
"It's largely stable."
"The installation of Microsoft Remote Desktop Services was easy."
"Installing Microsoft Desktop Services is straightforward."
"The product saves time."
"The most valuable feature is the ease of use."
"The solution is really fast."
"Microsoft Remote Desktop Services is scalable."
"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."
"Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them."
 

Cons

"The solution should have better security."
"We had some instability during the implementation process. This has since been resolved."
"I would like to be able to leverage it on other operating systems."
"Microsoft still has some really bad remote desktop appliance for Mac."
"There could be some improvement in the integration of the solution."
"Microsoft Desktop Services is stable but it takes up a lot of resources in the CPU. It's a bit heavier than some solutions."
"The stability could be improved."
"The initial setup of Microsoft Remote Desktop Services is not the easiest. You need to have a certain understanding of how Microsoft is provisioning the solution to be able to set it up and use it."
"We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service."
"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."
 

Pricing and Cost Advice

"I am aware that for Azure we do have an extra license because we are leveraging on different tenants."
"I think that Microsoft Remote Desktop Services is expensive compared to Login solution."
"Microsoft Remote Desktop Services is less expensive than some other solutions on the market."
"The solution is expensive. Since things are made to be a bit easier in the solution, the solution's cost is a bit on the higher side."
"The solution has a pretty comparable pricing."
"It's not an expensive product."
"There is a licensing cost."
"The solution comes free with Microsoft Windows."
"N-able Take Control charges you a monthly fee for every customer that you have booked in, and it used to be inexpensive but it's a little bit more expensive now."
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Use our free recommendation engine to learn which Remote Access solutions are best for your needs.
814,649 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Government
9%
Financial Services Firm
9%
Manufacturing Company
9%
Computer Software Company
18%
Comms Service Provider
11%
Real Estate/Law Firm
11%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
I've never had an issue with it. I've always thought the pricing for RDS was reasonable.
What needs improvement with Microsoft Remote Desktop Services?
The current process I have to go through to get a Windows 11 VM up and running is difficult. Windows 10 worked a whole lot better than Windows 11.
What do you like most about N-able Take Control?
Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them.
What is your experience regarding pricing and costs for N-able Take Control?
It's bundled with N-central, but there's a separate option if you only want Take Control.
What needs improvement with N-able Take Control?
We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service.
 

Also Known As

Remote Desktop Services, MS Remote Desktop Services
SolarWinds MSP Take Control, SolarWinds MSP Anywhere, SolarWinds Take Control
 

Learn More

 

Overview

 

Sample Customers

Bank Alfalah Ltd.
Bainbridge Technology Solutions, NKIT Systems
Find out what your peers are saying about Microsoft Remote Desktop Services vs. N-able Take Control and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.